Makana Properties has done an incredible job as my property manager for over ten years…read more The house is fully rented in all economies. More importantly, the vacationers have been respectful of the property and have treated it like their own house. This does not happen by accident - Makana Kauai's handling of new bookings and vacationer stays encourages repeat business from people who care about the property. I am in Kauai only infrequently. Christine, my primary contact, is always available to quickly follow up on any property issues that arise and resolve them professionally and seamlessly. When repairs and freshening are needed, Christine's knowledge of the local craftsmen and vendors is invaluable. I give her and her company, Makana Kauai, the highest rating.

They canceled our reservation 48 days from our trip and we learned of the cancelation through an…read moreemail. We thought there had been a mistake. And we had just paid the 2nd half of our payment. The owner of the property had apparently decided to move back into the property. We were offered no consideration for the money they had held and the inconvenience of having to rebook with less supply and higher prices. And we have to wait 5 days for our money to be returned. They appear to be friendly people, but that's not a great rental experience and so I must give a 1-star review. UPDATE: The response to my review by the property manager is incorrect. The owners decided to move back into their place and did not honor their existing reservations. There were no emergency repairs needed at all. How do we know? We found a unit 50 yards away (without the help of this manager) and observed this to be the case. I think people need to understand that owners and property managers see their renters as cash flow versus people who might be inconvenienced.

Took a trip to Kauai and based on what I've heard, trying the oxtail soup and banana mac nut…read morepancakes was a must! And my goodness was it the best pancakes I've ever had. It's light, fresh, but packed with soo much flavor that exploded in my mouth! I couldnt get enough of it!!! At first my friend and I were debating whether or not to add macadamia nut inside d/t the extra cost, but boy is it worth it! The oxtail soup was really good too. Especially how easily the meat fell off the bone and the flavor that warmed the heart and soul. By far my favorite food stop in Kauai. And I'd come back to visit just for their food! Service was efficient and fast and at the end they give u a receipt to which u then go up front to pay. Ambiance is like an old school dinner that's frequently packed with locals and guests 5 stars!!

As someone who's never been to Kauai, I'll say the one spot/food that was repeatedly recommended by…read morelocals was tip top's oxtail soup. Like brah, it kept coming up whenever anyone would list their favorites. So you know your boy had to check em out. The setting is def unique hahaha. It's a lil restaurant on the first floor of a motel? Also, check their hours and days bc they're at least closed on mondays and I think close at like 130 every day. Now what you see is their half-size portion of oxtail. I think I paid $25-30 after tax and tip. Something like that. But brah, even after a sunrise hike, my big back struggled to finish allll that. The taste was definitely solid. I will say I've had better oxtail soup in Oahu, even from Liliha. BUT no complaints, I'm glad I tried out tip top's! It was obviously a local favorite as the entire place was packed with straight up locals--don't think I saw one tourist in there.

We love Maddy and her team! We use them as the cleaning service for our rental unit at Kiahuna…read morePlantation, and they have done an amazing job keeping our guests satisfied (all 5 star reviews :-)). They are a good value, helping us keep our cleaning fees down. They keep us well informed how our unit is doing and let us know when there is anything that needs attention. We love their linen and amenities program, reducing stress on us to make sure our place is always equipped for our guests. Maddy has personally gone above and beyond helping us with tips since we are new vacation rental owners and is super communicative, always getting back to us quickly when we have an issue, request, or a question.

Deep serve clean Did not fully clean unit owner was not satisfied, and paid full amount. NOT…read morerecommended

Pane Road Hale review. Everything went well with our rental…read morewith Kauai Vacation rentals. As for our rental it was very nice. Old with a very outdated kitchen but is was perfect for a family of 5 including older kids. It was close enough to the beach to walk and there were plenty of chairs and boogie boards in the garage. The one thing I liked most was the openness of the house and there was a nice breeze all day and night. - If you're not fussy and looking for a convienient location at a value, this rental will work for you. - Chickens wake up early and will be in your backyard.

BEWARE OF KAUAI VACATION RENTALS. To all Contractors and…read moreCustomers. We are a Hawaiian family here in Kauai and we run a Full Service Company. Throughout the years our experiences with Kauai Vacation Rentals has been horrible. We have received threats even due to the policies of sone Resorts on Island to which Do Not Allow Contractors on site after 6 P.M.. they have pushed to have emergency rates removed and discounts given when work performed. Not to mention the repairs we are asked to stop in order to have a Handyman finish for cost efficiency.They continue to be unprofessional and lack of empathy for the ones striving to go above and beyond for Customers.

1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

I never leave reviews, but once in a blue moon I do business with a company that's so exceptional,…read moreand whose staff is so above and beyond that I find myself looking for outlets to let others know of my experience. This is the case with the people at Garden Island Properties. A week prior to our departure, we sadly had to cancel our travel to Kauai Island because our daughter was hospitalized. I had already paid in full for our three week rental (60 days prior to our departure date) and I did not purchase insurance. This could have been the end of the story because everyone had already been paid. But, the people at Garden Island Properties worked tirelessly to find another renter so we could recover some of our money. The humanity they showed, and the effort they made on our behalf has made me a loyal customer, and I plan to use them to help me with future rental properties going forth. I will also purchase travel insurance!

I booked a condo at the Waipouli Beach Resort about 8 months ahead of time. Before booking, I…read morecalled this management company and asked what happens if someone in my family is sick and is not able to travel. The person on the phone told me they would allow us to move our dates if needed. Of course, 2 of my young kids came down with a virus 3 days before my trip, I called to change dates, told them we were flexible, but they would NOT let us change dates. The manager, Sean, told me "All of my staff knows our policy and they would not tell you that." Essentially calling me a liar. They had no compassion or empathy and said "We aren't doing anything wrong, this is our policy." We were going to lose out on $3000 so we ended up still going but it wasn't the easiest or most enjoyable. We also called to request a late checkout the day of leaving but they wouldn't honor that either, 10am sharp. Update: After reading Sean's response, I would like to make it clear he is incorrect in a few details. 1.I did not ask for a cancellation, I wanted to move dates. Prior to booking, I called and the person I spoke to said if I had a sick kid they would be able to move dates. This led me to book, feeling I had insurance from them. 2. I was not upset on the phone when they told me I couldn't late checkout. I told them I understood, but I just wanted to mention on the review that there was no late checkout. 3. I did not have 3 separate people call and threaten them with bad reviews. The other person who called was my mother in law who was going to book with them if they let us change our dates. Even after reading Sean's response, I still feel no empathy from him or the company. I really wish we could have changed dates. This was my 40th birthday, and having to deal with 2 sick kids on vacation was tough. They were not able to enjoy the beach or pool at all. Not to mention, I was shaking and in tears on the phone with him and he just kept saying "this is our policy."

Pros: the condo was super spacious with great amenities…read more Cons: Shawn Allen the manager we have contacted for 4 days with multiple calls made each day and messages left with no return call. We were calling him in regards of a return due to seeing cockroaches in the unit and they were getting into personal items such as shoes and purses. We moved out three days in on a Saturday when we found numerous ones. We took pictures and immediately contacted them to let them know we left the unit. They told me they contacted the pest company and they would be there sometime Tuesday (4 days after us leaving the unit). ADDRESSING TO MY POST AND REPLY MANAGEMENT....yes the property is beautiful and condo. We booked in full in June 23rd. We NEVER received a call back or messages from Manager Shawn Allen since the day we left. We had told them we had many cockroaches in our items. Yes as far as noise from the tenants above us is correct but when we noticed all the cockroaches that was a done deal. We won't stay in a place that we would have the chance of taking them home. I have all the conversations recorded that were sent by text even where they said they had sent out pest control and that was four days after we left the rental. NOBODY SHOULD STAY AND LET COCKROACHES ROAM IN THEIR STUFF AT NO COST. They call customers liars so who would wanna deal with a company like this. I wish I would have read alot more reviews on this company before we booked. We don't want a full refund just a refund for the nights we didn't stay which was 13 nights worth. Own up to your mistakes not make customers the problem. We have visited th Islands for the last 13 years and never had a place with cockroaches.

We stayed at the Banyan Harbor Resort when we went for a short family trip to Kauai. It's located…read morepretty central and gave us easy access. Staff was friendly and the condo that we had was pretty clean and has a full kitchen. The unit was two bedrooms and two baths. There is no central air conditioning, but there are window ACs. In the bedroom, it can be a little bit awkward as the AC is blowing right in your face when you're trying to sleep at night. There are also several ceiling fans, so the unit was a comfortable temperature. Note this is not a fancy high class resort. If you're expecting a lot of services with room service, maid service, then this is not the place for you. It's not even actually a resort, just condos. If you're looking for a reasonable condo to travel with children then this is a good option. We enjoyed our stay.

We chose Banyan Harbor since it was available through RCI. We checked in mid January 2026 for a…read moreone week stay. We were excited to visit Kauai. We paid for one extra day since our reservation with RCI did not start until Saturday. There were four adults in a two bedroom condo. We stayed in bldg C for one night and bldg D for the remainder of the nights. These buildings were about 50 feet from a very busy highway. There was a lot of noise because of the busy street. We were on the first floor and could hear footsteps from the occupants above. The footsteps and noise started at about 5 am. We also heard conversations from the occupants near us. I had a bad experience the first night since my sheets were stained and it was obvious the sheets had not been cleaned. I reported it to security since the front desk closed early. Security brought new sheets and mgmt apologized the next morning. There was AC in the rooms but it was next to the beds and would hit you on the face. The pans were old and front desk brought other ones for us to cook. There were grills outside which we never used. They had a pool which was cold and needed to be cleaned. Did not see a jacuzzi and never approached the tennis courts. Front desk staff were polite and helpful. However, they are limited and do not have someone to help book excursions. I was told that many people live there full time and the condos are privately owned so they are different in what they offer regarding amenities. We did not have beach chairs or umbrellas. Had a small amount of salt and pepper and a decent size refrigerator. The place is old and does not have an elevator. That is an issue if you end up on the third floor having to struggle with luggage, kids, groceries. My main complaint was the thin walls and just not getting a good night sleep. Our beds were also very uncomfortable. I was happy to leave so I could get a good night of sleep. Oh, the cruise ships also stop at the harbor which was across the street. Also, there were tons on unhoused/homeless who had permission to sleep in their cars across the street near Duke's restaurant. They never caused us any problems but be careful if you choose to walk towards that park area. In summary, the stains on my sheets, the noises at night and at 4 or 5 am justifies a low rating.

Our stay at Marriott's Kauai Lagoons started off a little rough. Upon entering the room, the floor…read morefelt sticky and "waxy" as if sunscreen was spilled or smeared all over, but it was on every inch of the floor. We called the front desk and they sent someone up right away and they mopped the entire unit. The floor was still sticky even after the thorough mop. Being too tired to deal with it, we just put on our socks and "lived with it the first night". What followed after is what really impressed me. The following morning, we got a call to check in to see if everything was ok, and if there was anything they could do for us. I brought up the floor again, and immediately someone was in our room to "assess" the situation. They then asked if it would be ok if someone could come in a buff the floor. We were headed to the pool so we accepted. When we came back, the floor was 100% better and the staff continued to call and check on us, follow up and make sure that our stay was going well. This is the kind of customer service that really impresses and made the rest of stay amazing! Besides the floor situation, this hotel was amazing. Our family had the best time here! It's a smaller and more quiet property than the large Marriott on the property, which was just our speed. The pool was well maintained with the best view of the cliffs and ocean. Our room had the most spectacular view! We had breakfast on the large lanai every morning. I loved that the glass "wall" opened up entirely to the lanai so that it felt as if we had an "outdoor" living room. We took full advantage of the on property activities that they offer throughout the day when we could, such as pond fishing, fabric flower making and smoothies. The staff were all very friendly, warm, helpful and personable. parking was a breeze. This was one of the most relaxing vacations we have had and can't wait to come back!

Beautiful grounds. Nice views. We stayed in a 2 bedroom room with a big balcony to hang out and…read moreenjoy the view. They have the perfect setup on the balcony with 2 lounge chairs and a round dining table where you can eat your breakfast, lunch, and dinner. We were lucky to see a full rainbow while enjoying our balcony. The pool area and the grounds were immaculate. They also have a great restaurant The drawbacks are you see a beach but there is no way to get there without trespassing. Everything is driving distance. Parking is easy. Coffee in the lobby area is only served on the weekends. However the coffee in the room is good as well. Highly recommend to get your groceries so you can cook in your room. We always stop by Costco to get food and gas which is by the airport. So go there first rather than going back. Hawaii is so beautiful with so many different properties. So I would not stay here again if I was coming back to this island.

If you want realty this is the place to come.You cant ask for a better staff to get you or whom…read moreever you want that perfect Property!!!Come see us!!!MAHALO!!!

Taba Realty has managed the property we rent and it's been a absolute pleasure. Erin is a very good…read moreproperty manager and always keeps us informed and up to date on what's going on. We have a great contractor that always helps us out with the little things we can't do. I'm grateful for this team and can always count on them. If your looking to buy or rent a home these guys are great. Mahalo Taba! Carpenter Family