We have dealt with this vacation mgmt company for years, and have had nothing but successful…read morecommunication and excellent stays. When the pandemic hit, they worked with us on a unit we had booked in April 2020 to get our vacation rescheduled - twice. Phone calls were returned promptly and they exhibited a great amount of patience with our situation. I highly recommend them

I write this review as a warning to anyone who might be considering doing business with Kauai…read morePacific Real Estate. We rented unit 8233/8234 at Hanalei Bay Resort managed by Kauai Pacific Real Estate this summer and were extremely disappointed in our unit and how we were treated. Our unit had a broken air conditioner, broken floor tiles, broken shower, mold, cockroaches, etc. Additionally, there were some safety issues like hot electrical switches and lack of fire alarms and extinguishers. We paid for and spent 2 weeks in this unit because there was no option for us to move to another unit or find a different rental on short notice. Kauai Pacific Real Estate did nothing to help us during our stay and ultimately seemed dismissive of our concerns. This company took payment for a unit they knew was in disrepair, then acted like they would get it fixed for us, in the end they did absolutely nothing. I have to wonder how many other unsuspecting guests they have treated this way. Kauai is a busy place in July, it's not like we had the option to get another room, move to another resort, or come back another time. We wasted too much of our hard earned vacation time trying to figure things out with this company only to be ignored in the end. Kauai Pacific Real Estate is a predatory rental agency that couldn't care less about your experience once they have your money. They did not care we were uncomfortable, they did not care that we were not receiving the services we paid for. My family spent years of planning and a lot of money on this vacation and unfortunately our time was horribly impacted by the fact that we didn't have a comfortable place to call home and get rest. If you are considering a place to stay or a management company for your property, please take your business elsewhere!

Kauai's real estate experts...............The best advice and greatest…read morepeople......................THANK YOU FOR MY HOUSE

If you want realty this is the place to come.You cant ask for a better staff to get you or whom…read moreever you want that perfect Property!!!Come see us!!!MAHALO!!!

Taba Realty has managed the property we rent and it's been a absolute pleasure. Erin is a very good…read moreproperty manager and always keeps us informed and up to date on what's going on. We have a great contractor that always helps us out with the little things we can't do. I'm grateful for this team and can always count on them. If your looking to buy or rent a home these guys are great. Mahalo Taba! Carpenter Family

For years, Brian has handled our property. He is honest and friendly; easy to work with, and…read moreavailable when needed. We trust him with our home; that says it all. We whole-heartedly recommend him.

Unreliable service, consistently fails to answer calls. Lacks transparency with tenants about…read moremove-out intentions and posts ads without informing owners. Frequently ignores phone calls, cancels appointments last minute, and exhibits unprofessional, deceptive behavior. Avoid this service.

Big thanks to Sarah for being on top of my travel needs. From getting us a place to even a car…read morerental .. it's hard to trust these days. will be back real soon and I will must definitely recommend her services.

Island Rentals Property Management is under new ownership (since 2018). It's actually changed…read morehands a few times since we have been with them as landlords, and we love the new owners. Sarah is very hands on, proactive, attentive to detail and yet still keeps an eye on the bottom line. She has previous extensive property management experience and works hard to keep her units taken care of. Jamey handles maintenance and rehab work. He is also very attentive to detail and plans ahead for ways to make future needed maintenance easier as well. We found out a few months ago that a lot of maintenance had been deferred for years plus our unit had a lot of annoying issues (who wants to sit on a rocking toilet?!). They want to help keep our unit in great shape, so our renters are happy, and so that our investment is taken care of and lasts. And, we want that, too. They came up with a plan and estimates. Both Sarah and Jamey were great to work with. We ended up doing a partial rehab, but the place looks better than when we had bought it. They helped a lot with picking out new flooring, new paint, and other things like faucets and sinks that honestly we didn't have much prior experience with. Sarah was great about keeping me in the loop by texting, calling, or emailing me to let me know the status of projects/issues (as is typical with rehabs, things didn't always go according to plan). She also sent pictures and videos of the issues, so we could understand the need to tweak our original plan as well as pictures/videos of the finished work (the flooring looks amazing!!!). Because the rehab was not planned for, both of them found creative ways to help us stay at or below our budget which we really appreciated. Everyone who has seen our unit loves it! I highly recommend Island Rentals whether you are a owner or renter!

I recently purchased a townhouse in Lihue Hi and utilized the "way over the top"services of Dreams…read moreRealty in Kapa'a, Kauai, Hawaii. By way over the top , I mean exceptional. Every step in the buying process was explained ....remember this is Hawaii. In my dictionary the action words, 'hard working', teamwork', 'honest', 'reliable' and 'patient/ patience' all equate to Dreams Realty. I strongly recommend them and when the time comes will solicit again their services. Their motto is, " Making your Kauai real estate dreams come true". Mine came true.

Mean, rude and unprofessional. All the women who work in this office are mean to you when you walk…read morein the door. They will lie and tell you to move out because the house is in foreclosure. Don't move. You have rights. No aloha. Stay away from this place.

1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

I never leave reviews, but once in a blue moon I do business with a company that's so exceptional,…read moreand whose staff is so above and beyond that I find myself looking for outlets to let others know of my experience. This is the case with the people at Garden Island Properties. A week prior to our departure, we sadly had to cancel our travel to Kauai Island because our daughter was hospitalized. I had already paid in full for our three week rental (60 days prior to our departure date) and I did not purchase insurance. This could have been the end of the story because everyone had already been paid. But, the people at Garden Island Properties worked tirelessly to find another renter so we could recover some of our money. The humanity they showed, and the effort they made on our behalf has made me a loyal customer, and I plan to use them to help me with future rental properties going forth. I will also purchase travel insurance!