Before I begin i must start off with the fact that I have been a mechanic for over 20 plus year, and I have experience in towing for 15 years. On December 8th I broke down on RT 93 and the State Police dispatched Blue Hills to my location to assist me with a tow where I met the driver Dan... A nice driver very talkative, told me how he wanted to be a State Cop and so forth. I asked him for rates as to where to bring my car, and he told me that he would do me a favor and bring my car to their yard in Quincy on Willard St, and write the time of the call for 11 pm so I wouldn't get charged for the storage fee. He quoted me a price of $125 vs having it towed to Brockton for $150, and I would pay at the address on the card which he gave me. He also told me that there where and electrical rebuild place in a big white building, and I may be able to have my alternator rebuilt or repaired there. That morning I went directly to the WIllard St. location, and the receptionist (heavyset blonde) at the desk came over and told me it would be $164. I told her everything that the driver had told me, and she said that this was the price. I asked to speak with the manager/owner whom she said was Jackie. Jackie was sitting in the another room and said the price was $164 yelling from her window, and not once leaving her seat. I told the receptionist that this was unfair practice, and to call the driver to confirm if he quoted me the price... When she called him he denied (I don't know if she even called him) he quoted me that price. At this point I felt like I was lied to in order to make more money on a storage fee which I would have avoided if I had the car towed to Brockton.
This entire debate went on for 10-15 minutes, and not once did the Jackie who is the owner/manager come out to speak with me, and it was bad enough that when the driver for AAA showed up to take my car to the shop it was going to he was quoted as saying... "I hate dealing with this place they suck here."
So at this point I asked the receptionist... "Well I would like to speak with the driver and Jackie at the same time." and she tells me that the driver is part time and doesn't work every day, so when I ask her well what day does he work she answered "He works one day a week."
"What day?" I ask to see her answer, and she replies... "He works Sundays and there is no manager here." I look at her and say... "Well last night was Monday night." as to which she tries to lie, and cover her tracks, and says "I said he works Sundays and Mondays..." I look at her and say, "Well that is two days then." I paid my bill and left there as if I was ripped off.
If you ever break down in that area of RT 93 and have Blue Hills Towing dispatched to you AVOID them at all costs or make sure they tow the car to your desired location and not their yard in Weymouth. read more