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    Blue Eagle Pool Service

    5.0 (3 reviews)
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    Services - Blue Eagle Pool Service

    Pool maintenance

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    2 years ago

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    Pool Tile Cleaning, AZ - more...

    Pool Tile Cleaning, AZ

    (8 reviews)

    I called to get a bid for tile clean and acid wash. We set up an appointment between 10am and noon…read more There was no contact by 12:15pm, so I called. The receptionist, Dawn, said the owner must be running late and she'd contact him then call me back. Fifteen minutes later she called and said the owner said we needed to have the pool polished and they couldn't do that for 3 months and that would be too hot to drain the pool. Why I had to wait 2 and a half hours to find out they couldn't even service my pool was amazing. I had other questions, but Dawn couldn't answer them and eventually said have a nice day and hung up. If the owner makes someone wait 2 hours with no phone call then tells the receptionist to tell me they can't even service me, then I'd hate to see how bad the actual service is. 4/12/17-The owner called and was very nice. Not the owner that didn't make the two hour window, but at least I received a phone call from someone. He tried to offer discounts and help, but I don't review to get discounts or freebies. So I said thank you, but based on the none call I just wouldn't use your company. I moved my review to 3 stars for his effort and hope this was just a one time thing for the sake of his company.

    I'm not impressed. I had some tile work done by them last year and it was already crumbling this…read morespring. The guy came out and fixed up the grout but said he had to come back to replace a tile that was supposed to be fixed because I needed to lower the water level first. So I lowered the water level for the day he said he'd be back. Then a day passed. Then another. And another. So I gave up and refilled the pool. That was a week ago and I still haven't heard back from him. I guess he's not coming back. I am done with these guys. Forever.

    Island Life Pools & Spas

    Island Life Pools & Spas

    (168 reviews)

    The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

    A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

    Blue Eagle Pool Service - poolcleaners - Updated May 2026

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