Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

My husband and I are first time pool owners with no idea on how to care for a pool. Carolina Blue…read morePools and Spas has been amazing in not only getting our pool swim ready & sparkling from algae overgrowth, but is reliable, honest and willing to educate us on what is really needed vs what isn't. He isn't pushy at all, extremely fair, and quick to respond to any questions. This is a local, family owned business that we trust. I HIGHLY recommend for all of your pool cleaning and maintenance needs!​

We started our service with Phoenix Pool Pro in March. Things didn't start out on a good foot…read morebecause the tech didn't show up on the day they were scheduled but we wrote this off as bad luck since they told us an emergency popped up and they sent someone out the next day. Our pool was blue but needed to be vacuumed and prepared for swimming after the winter. The technician told us we needed to buy a robotic vacuum and said the owner would let us know what model we should purchase. We never heard about the vacuum again. I showed the technician where our pole vacuum was along with the hose but they never vacuumed the pool despite there being significant detritus at the bottom of the pool from the winter. Over the period of the next few months the pool gradually got more cloudy and eventually turned pea green. We asked if there was anything we needed to be doing between services other than emptying the skimmer baskets and never got any response. We have a smart pool timer and we were never asked how many hours the pool pump was running for (12 hours) nor were we ever told what it should be set to. The owner told us we needed an algae treatment and said they would call the following Monday to discuss options. We never got a call about the algae treatment and the technician never came back. I called and left a voicemail asking what the status of our account was and for an explanation for the technician not showing up. The owner immediately sent a text message to my wife saying we probably needed to drain our pool. He told us he would get back to us soon but never called or texted again. The owner is no longer returning our calls or text messages. We are now looking for another company and our pool is disgusting.

My pool motor went out unexpectedly this last weekend, I called Jason in a panic knowing the green…read morepool was coming if this wasn't addressed soon. Jason let me know they are very busy it being the middle of the season (understand completely) but he would get someone out by Friday. To my surprise the technician showed up Tuesday. Savion came and installed the new motor and wouldn't leave until it was right even with all the problems my older pool system presents. Love this company, the prices are very reasonable and the technicians very knowledgeable and pleasant. This is my second time using this service for large pool repairs. Jason the owner hires really great dependable guys as I have never been disappointed. Thank you again Jason and Savion for being my heros.

We absolutely love Poolside Phoenix! They are reliable, professional, and consistently do an…read moreoutstanding job maintaining our pool. Before hiring Poolside Phoenix, I had to let another pool service go because I rarely saw evidence that anything was actually being done. I never saw chemicals being added, the pool wasn't being brushed regularly, and communication was lacking. It left me constantly wondering whether the service had even been performed. With Poolside Phoenix, it's a completely different experience. After every visit, they send an email with photos showing they were at the property and documenting the work completed. I can clearly see that chemicals are being added, the pool is being brushed, the skimmer baskets are being emptied, and the equipment is being checked. Their attention to detail and transparency give me complete peace of mind. I never have to guess whether someone showed up or whether the pool is being properly maintained. If you're looking for a dependable, thorough, and trustworthy pool service company, I highly recommend Poolside Phoenix. They have exceeded our expectations, and we couldn't be happier with their service. our pool sparkles!

Would not recommend this Pool Service company Constant no…read moreshows and inconsistent work . It's been a very unreliable company and Cody argues with the client over the inadequate services and work Yesterday received an emailed pool report for a clean sparking pool when the work was never completed. Travis is a nice guy but doesn't show up on his scheduled day and then shows up a. week later and then i still get billed for the week prior . Nope , really unreliable company.

Brilliant Pools maintains our pool at our Condo Complex in Phoenix, a small pool for a relatively…read moresmall condo complex. That said, I don't know if it is the lack of consideration and budget from the HOA or the lack of particular expertise and knowledge of the on-site technicians -- but our pool has gone from crystal clear blue to green algae bloom toxicity. The technicians have been asked on-site to scrub and vacuum - -and we were told, that's not my job. So I guess in our case, the pool is not quite so brilliant. Maricopa Environmental Services even came out and said that while the PH and chlorine are satisfactory, anyone could get sick or infected from the algae and mold that is not scrubbed. Hopefully they will do better or recommend to the HOA a better servicing. Aint NO ONE wanna get into that pool....look at the photos. Hopefully Brilliant Pools can help make our pool brilliant again. Help Us Brilliant Pools......

I am new to the Brilliant Pool Service system and I am very impressed!!! Last week I signed on and…read moreAustin came out and cleaned the pool and we went over a couple of existing issues. The pump had failed two weeks prior, and my replacement was still out on a scenic tour of Route 66. Austin notified the scheduling dept of the en route pump and they were ready to install it when it arrived. The pump arrived at 7pm last night and by 7 am today, Raymond had it installed, he replaced the water leveler and within 30 minutes the pool was up and running. Thank you Raymond !!! And Thank you Austin!!! My pool is looking good once again. So incredibly glad that I called. Two weeks into my contract and my pool has received professional care. Do I recommend Brilliant Pools???? You bet!!!!

Love how we were trying to get to get our hot tub fixed through them for 6 weeks. Broken or no…read morecommunication. I finally say we're going with someone else and owner tried to make me pay for the part he ordered. Ordered with zero communication to me that they were doing anything. Hope that part they're eating tastes good. Bunch of clowns.

Straight shooter, reliable and didn't upsell…read more Fixed my problem with the pump and didn't need me on site ( he'd helped before and there was trust)

Our pool pump started leaking fairly badly and Dan was able to come out quickly and fix it up. No…read moremore leak and saved us a bundle by not having to buy a brand new pump. Great price, will use again when needed.

Great responsive and great customer service from Daniel @ Phooenix Pool Pros. Daniel was very…read moreprompt at diagnosing the problem with my pool pump as well as explaining options and next steps. The fix was completed within the agreed time table any my pump is back running like new again. I will reach out to Phoenix Pool pros for any future issues with my pool.

AAA Pool Service has taken care of our pool for many years. Before we found them, we would get…read morealgae, even with another pool service. Never had the issue since AAA Pool has taken over. They are very reliable, quick response if we find an issue between visits, and best of all, our pool is clean and ready to use. I highly recommend them!

AAA Pool service I would highly recommend to anyone very helpful came right out to help with the…read moreproblem gave advice along the way. I will definitely call them for any problems that I come across with my pool.

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!