I had an extremely negative experience with Blue Cat Motorcycle and would strongly not recommend them. I brought my Harley Davidson motorcycle in for what turned out to be a simple issue -- replacing two manifold intake seals. The owner charged me $240 for a diagnosis that took just a few minutes, without any clear explanation or written estimate. He then charged $868 for the repair, which should have taken about two hours but I was billed for four. When I asked if the $868 was the total, he said yes -- but then added the $240 diagnostic fee at the end, bringing the total to $1,108. After I got the bike back, a new issue appeared: the engine light came on, which hadn't been a problem before. I brought it back, and instead of addressing the concern professionally, the owner became aggressive and started yelling at me. I ended up taking the bike to another shop and had to pay additional money to fix the new problem caused during the first repair. This experience was unprofessional, overpriced, and incredibly stressful. I would never recommend anyone use them. read more

The partial restoration of my vintage motorcycle took well more than 6 months. Total charges for the work were well over $10,000 with no invoice detailing costs. This experience is similar to others reported on Yelp: Slow and extremely expensive with no accounting for what was actually done. read more

Repeat customer-great people. I'm very experienced usually juggling multiple projects at a time, Ryan and crew have been very reliable and supportive. read more

I was very unhappy with the results of my work done here. I brought in my bike for repairs and even had a part for them to use, and after 3 months they finally told me they could not get it running. So. when I picked it up and brought it home, in the box that I gave them with parts and oil, the seal I gave them to replace was still in the box, along with a battery they told me they had to put in because mine was the wrong one. Also, my invoice showed I payed for a new gas filter, which I still had the one on the bike that I had installed when I looked at it at home. Invoiced over $1000 for work done, that some of it was not, and I still don't have a bike that runs....Don't let them touch your bike!! read more

The worst experience ever. Not only with a bike shop but any business person. They had my bike for 364 days. I paid 240 up front for an estimate. I never got an estimate. I called, stopped in, and emailed at least 6 times in the past 4 months, i never got any information. Finally i got an email and call that the work was done, imagine my excitement after nearly a year! My number one priority was getting the lights fixed, they weren't fixed. I got a bill for over 1100 (yes on top of the 240 for an "estimate"). I wasn't but i went to pay and pick up my bike. I gave the owner my AmEx to pay and he said he doesn't take AmEx. I was frustrated so grumbled and tossed him my Visa. He said "Oh, are you going to give me attitude about payment". I told him the whole experience had been bulls**t. He said i needed to leave because i swore. Tried to kick me out of his store. I told him he had my card and my bike and he could get me my bike and take the payment. He said that wasn't happening anymore! He wanted cash. He went behind the counter and grabbed a red pipe. I told him I'd come back with St Paul PD. i waited for PD and began to feel bad wasting their time so i went and got cash. I went back to pay and he still wouldn't get my bike until i handed over cash. I wasnt going to give home cash without the bike as he had made it clear that he could do whatever he wanted which may include keeping my bike and the cash. The police did come and they were awesome. The transaction went smoothly from there. Don't go here. The owner has something wrong mentally. Look at the reviews, i don't know about those 5 star reviews. Solid shout out to St Paul police dispatch and the officer who helped out! read more

I brought in a Buell 1125R that i told Blue Cat had what i thought was a corroded starter switch because it started to work only after numerous presses on the switch. I got a call stating Blue Cat thought my bike had some major electrical problems and i would have to give them $1000 up front with an open ended contract before they would touch it! i picked up my bike and paid them $150 for nothing just to get my bike out of their shop. I took the starter switch apart, sanded the contacts, put the switch back together and the bike started and ran perfectly. DON'T TAKE YOUR BIKE TO THIS SHOP! read more

Edit 3: I've filed a complaint with the BBB, using my number to call me and intimidate me to remove a negative review is abhorrent behavior and people should be aware of how spiteful this business is. Also note, this business is not accredited with the BBB. Edit 2: I'm now aware that the owner has a history of obsessive harrassment of negative reviewers. Let my review be a warning to possible future customers that if you have a negative experience, you will be disregarded and intimidated. To Blue Cat: your actions were inappropriate and unacceptable. Any future contact with me will be considered harrassment and I will have the police remind you of that if you try. Edit 1: the owner just called me back and berated me for this one star review, then when I began to cry from his shaming and condecension he began yelling at me on the phone. I have never experienced this from any business. Why would you? Who does this? And yes, I did hang up because being screamed at by a man who called me is not something I'm going to stay on the line for. Let me be clear: I am not upset about the scratch, I am baffled that a business turned on me like this. Upon further inspection I'm finding multiple scratches on my bike that definitely were not there prior to this. Original: I had my motorcycle tuned and notified the front counter that when they were finished I'd like to have the front wheel either fixed or replaced. After the tune up they informed me that my tires were old and recommended they be replaced. I decided to order the tires elsewhere as they were significantly cheaper, all the time they are holding my bike I called every other day and give and update to the tire status. From what I understand, I spoke to a different person each time, so unless they had a log or communicated with each other about this, it likely seemed that I was neglecting my property which isn't the case. In regards to the tune up and the tires, I have no complaints and I believe they did a fine job. The problem is that when I took the bike home, I noticed a significant scratch on the handlebar. Accidents happen and hopefully they would just fix it somehow. I called the shop and explained the situation. They at first said they would have me bring it in to examine it in person, but later denied they did it and told me they wouldn't/couldn't do anything about it. They then said I should have noticed it before taking it off the lot. Then they said because I had left my bike with them for the time that I did (about 3 weeks) I was lucky they did not charge me for storing my bike. At this point I'm in tears and asking if anything can be done, or if they can refund me some money to fix it elsewhere after I paid them over $400. I was told no. At no point did I demand my entire $400 back and only asked for a partial refund. read more

Please consider this review before you do business with Blue Cat. The business plan is flawed and perhaps not ethical or legal when you turn your bike in for repairs. Then, after they look at the bike, they send you an invoice to pay BEFORE any work is accomplished. Then, you will get another invoice with the remaining cost of the repairs. In my case, on May 4th, 2022, I was billed $863.00 to have my tires and brakes pads and both front fork seals replaced on my 2003 BMW 1175RT. I paid the invoice and later I emailed/called to discuss this unusual and perhaps unorthodox billing process. I wanted to have a clear understanding of the work that was to be accomplished and make sure that there were no other expenses that I should plan for. On April 10th, 2022, I received an email with an invoice for an additional $1,844.13 to complete the repairs. I felt trapped and that I had no choice; pay Blue Cat the additional funds because they were not familiar with BMW RT's and it took them extra time or tell them to stop the work and that I would take the bike to the dealer where, in hind-sight, would have been the best choice. I ended up paying the bill and trusted that the work would be completed in a satisfactory manner and that I would get years of riding in Northern Wisconsin where I lived - far away from another repair shop. My recommendation; Do not pay for the final work until you are satisfied with the repairs. Their method of communication is questionable and done so that the customer has no recourse. When I received invoices or had follow up questions, I prefer to use email to communicate. When I received invoices or wanted to discuss the repair work, I would send my questions via email and Ryan who refused to answer my questions with email replies. Instead he left voice mail messages and would only communicate via the phone. I suspect that this is so there is no written record or accountability for the customer. If you are doing questionable stuff - this would be a good practice. My recommendation; Insist on email as your means of communication so you have a written record of all agreements. That their word - Ryan's - may not be honored as you may have a verbal agreement that will later be retracted. When I finally picked up my bike, I was warned that the Brake Warning Light would not turn off but that the test drive showed that the brakes were serviceable. On the BMW RT, the Brake warning Light flashes when the bike is started so perhaps the bike's warning light was flawed. I rode the bike 70 miles home and the light was flashing but the brakes worked. 3 weeks later I drove the bike 40 miles and the brakes failed. I went to stop at a highway crossing and discovered that I had no brakes. Luckily, I downshifted and brought the bike to a stop. When I email Ryan about this problem, he stated that I was a good customer and that it was only right for him to complete the repairs or, as he suggested, he would contact his accountant and issue a partial refund to offset the cost of the dealer repair. When the money was not refunded, I emailed him a friendly reminder. Ryan did not respond to my email, instead, he called and left voice mail messages. When I called him - he told me that I wa not going to receive any refund because it would be taken from the salary of the mechanic and he felt that was not fair. Also, they were no longer responsible for fixing the brakes because it had been too long. My recommendation; do not trust their word as it may not be honored. Most repair facilities stand behind their repairs. Most repair facilities would allow the customer to bring the bike back if the work they performed was not satisfactory. While I agree that there should be a time limit on this practice. Your policies need to be fair, firm and consistent - but should also have a measure of "flex" for certain situations. In my case, it was the "flex" that I sought because we had odometer readings when the bike was dropped off and when I experienced the brake failure which would clearly show that the failure happened after 110 miles. I lived 2 hours away and did not own a trailer which they may have considered but their policy was that too much time had elapsed. My recommendation; never take any repaired bike unless it is 100% satisfactory. That they may not be competent to affect repairs on your bike unless it is a make and model they are familiar with. Blue Kat was recommended by one of my friends who had heard they are reputable and competent to repair my bike. I was hesitant and felt that the dealer was the best option but there was snow on the ground and they were close to my friend's house which was convenient as I could use his garage after the repair was completed and avoid the high cost they would tack on for each day it was stored after the repairs were completed.I am extremely saddened by their business practices and workmanship and, had I known these things, I would have used another repair shop. read more

I brought my motorcycle in for repair in June 2018. The bike wasn't done until end of September. I had called multiple times during the interim, with no response as to how long the bike would take. I forgave it because they stated "this is the busy time of year." My quote was for $764.51. After 3 months of waiting for the bike, when it was done they attempted to charge me $1100.00!!! I had received no call about a change in the estimate. I refused to pay the $1100.00 on finally receiving the bike. The guy at front desk immediately changed the price on seeing my estimate in writing. He dropped it to $950, but there was clearly a disconnect between the front desk and the guys in the shop. He stated "I didn't work on the bike so I'm not sure what they did." I reluctantly paid, but stated I would not be returning. Drove the bike once before it got too cold and went to take it out again this spring. The techs never reinstalled the metal rings on the fuel inline tubing so it has been leaking gasoline...tank is now almost empty. My experience has been that this place is dishonest, inept, and unresponsive in communication. Would caution all to avoid at all costs. read more

This is a review for new vehicle sales. I can't speak for repairs or service yet as my SYM Symba only has 16 miles on it so far. The team at Blue Cat was laid back, helpful and attentive with no pressure. Of course, I came in to look at a specific make/model of scooter so no pressure was necessary. I came in three times; first just to check it out. I got a postcard in the mail scary fast afterward with the Symba circled and a "you know you want it" scrawled across which endeared us to return and order one from Blue Cat and not closer to home in St. Cloud. I wanted special license plates which meant extra paperwork they didn't know how to do but they cut me a great deal on accessories to make up for my additional trip to the DMV which was unexpected and made a great pickup day even better. We dealt with Ryan and Leo and they were both great. I love my bike. I plan to update this review after the first servicing and let you all know how it goes. (If it's as smooth as the buying process I will add the fifth star at that time.) read more

Blue Cat Motorcycle - A SYM Symba like the ones at Blue Cat Motors - Motorcycle Repair Near Me - Saint Paul, Minnesota

Absolute garbage, talk to the guy clearly about what the problem was and what needed to be done about it. Ryan tells me go ahead and bring it over! Bring engine in then I get told that it's going to cost upwards of about $1,000 after I was quoted around $400 over the phone. Of course after was told that I was upset. Without hesitation immediately Ryan then decided to kick my engine drag it outside, dropped it and throw it into my car and told me to get my s*** and get the F out...... Ryan (the owner) then decided to then call my work and tell them that I was going crazy at his shop, trying to get me in trouble...This was a low move and did not work. should have expected something like this. read more

On the surface, Blue Cat Motorcycles seems like a good place to bring a motorcycle, until digging deeper. Once a person does, he'll find that the owner, Ryan, has considerable problems. He's pricey, flies off the handle, threatens a person, forgets, lies and believes he's a law onto himself. I read about (thru Yelp) and experienced many of these problems first hand. Ryan admits that he has a head injury (concussion or some other aliment), thus it is obvious the elevator doesn't go to the top floor with this guy. I brought a BMW to his shop for winter storage in October of 2018, and thus to work on a repair the beginning of 2019. He forgot about waiting till 2019 and went ahead with the repair way ahead of schedule. He called and said he fixed the BMW, had it running, which at the time pleased me. When I said that I'd pay him in a month (in November 2018), Ryan went ballistic and said that I had to pay him immediately. When I said that there was proof in an email that he was to wait, he denied it. Things went downhill after this. He insisted that I pay for everything immediately, or he'd start charging $25 per day-- winter storage didn't count. When I arrived and paid for the 'repair,' I tried to write on the invoice that the motorcycle was running. Again Ryan went ballistic, insisted that the motorcycle wasn't running, that he was going to keep my BMW, sell it on auction, then tried to throw me out of the shop, started beating on my back, and threaten to shoot me with a gun. I'm not making this up. Ryan called 911, said he was going to have me arrested and thrown in jail. The police came out shortly thereafter. The police saw that Ryan was the wild one, talked him into releasing my motorcycle. At another motorcycle repair shop, they did additional work on my motorcycle--noticed that there was a pin-hole weak in a fuel line, which was unheard of for this BMW. It looked like my motorcycle had been sabotaged. DKM read more

Avoid, avoid, avoid. A company who berates and harasses customers is unacceptable. Don't want negative reviews? Improve customer service and treat individuals with respect. read more

We bought a scooter from BCM a few years ago. When we brought it in for an oil change the next summer, it ended up costing $78.00. Way to much. But now they claim they don't service scooters anymore so that doesn't seem to be a problem anymore. Unfortunate. The shifting business model has been frustrating and I hope they get the kinks out soon. I wish they upheld their earlier business and customer obligations. They are local and seem to want to be a part of the neighborhood and small bike community. read more

Hands down the best experience I've ever had with a repair shop, and thank god it's a motorcycle shop. I was pretty upset when I dumped my bike, but that feeling almost turned to joy when they told me how inexpensive it was going to be to fix! Not only were they friendly and punctual, but they fixed a few other things that I hadn't mentioned that would only take a few minutes, but still it's an incredible gesture. read more

This is easily the best shop I've been to. To begin, I'm a female cyclist and a university student. I recently brought in my bike for an oil change and to check and make sure nothing was broken so I can put it away for the Winter. As soon as I came in, they wheeled in my bike and started working on it; this saved me over an hour's worth of travel time. It didn't take very long to change the oil, but they discovered that the rear break wasn't working. They fixed it and I only had to pay for the fluid; super nice of them. They also refilled my tires and when they were done (not even 1/2 an hour later) the final price was cheaper than just an oil change at my old shop in WI! There is no one better to go to; they'll take care of your bike and take care of you. Tl;dr: Go to Bluecat if you want great people taking wonderful care of you and your bike. read more

I brought my bike in to put on new directionals, handlebars, brake lights and a new seat. Essentially the beginning bolt-on steps of a CB750 café conversion. It took them 5 months. I originally hired them for what I thought was their knowledge in how to put together such a bike; Like what handlebars work best with what seat and where to get the parts etc. After 2 months with nothing done they finally just said go out and get the parts myself and they'll bolt them on, a process that eventually took another 3 months. I then had to pick up the bike the day I moved to CA, forcing me to just take it as-is. Of the items they put on the bike not a single thing works after 3 months. - The new seat was installed using velcro tape. Just flat tape on the seat and flat tape on the frame. - The new tachometer's back-light broke while they were installing it and tried to hide it from me on pick-up. When confronted they said, Oh well, send it to the manufacturer to fix, even though they admitted breaking it. After 1 month of driving, the tachometer has stopped working all together. - The speedometer stopped working after 2 months. - The installed brake light worked only as a running light, as a braking light never. It was attached to the frame with a rubber C-clamp that slipped going over a bump sending the light into the rear tire while driving, shattering it completely. - After one month the rear blinkers have stopped working. - They charged me for two sets of handlebars because they changed their mind on the first set but still charged me for them. They then forgot to give me the removed handlebars when I picked up the bike. - I had to go back twice to recover parts they removed from my bike. This included my rear fender with the license plate still attached to it. OH and this is the best part! The you-don't-know-crap hipster attitude, the impatience, the annoyance at any questioning of their "vision" etc. Awesome to deal with when your bill is over $1000. All in all a waste of money. read more

Took them 5 weeks to replace a set of forks on my bike. They did not communicate with me at all during this time frame until I called to inquire as to why it was taking so long. The owner got very defensive with me and still never followed through with keeping me updated on the status of my repair. They had me buy the parts in advance, gave me a repair bill, and added an extra $15 to the repair bill when I came to pick up my bike for an extra quart of "fork oil". that's some expensive oil. Avoid these clowns at all cost! expensive, long lesson learned!!!! read more

I've really gone back and forth on this company. But you're a big kid and you can judge for yourself. 1) I took them a 1973 Honda CB450 that I had taken apart and that was in several boxes 2) They checked it all over and gave me an estimate for putting it all back together, and it seemed reasonable 3) When I had scraped the money together to have them do the work, I took the bike (in boxes) back to Bluecat 4) The new estimate was more than double the first, and Ryan gave me the reason that the mechanic who did that first estimate no longer worked for him 5) I pulled the trigger anyway, and Bluecat put the bike back together over the next year. Yes, year. 6) I had several issues after I got the bike back, some real frustration, and wondered aloud to Ryan if maybe I wasn't the right kind of person to own a vintage Japanese motorcycle - he didn't say "no"... 7) During one particularly heated telephone exchange, when I had broken down within a few days of getting the bike back from them when it had broken down before that, and I really felt that Ryan should go to where the bike was broken down and retrieve it, he said a couple of really unkind things 8) My advice, if you can call it that, is this: maybe owning a vintage Japanese motorcycle is for you, and maybe it's not - but Ryan isn't going to go easy on you while you're trying to figure it out. read more

If possible, I would rate Blue Cat a 2 - 1/2! I took my Honda there last year to have a number of things done that were minor, but when completed ,quickly added up to $400. Actually the real problem is the way the head mechanic deals with customers, not his knowledge. When he first talked to me he seemed like a "straight arrow", hard working guy that really knows bikes and has a passion for the care and feeding of the old beasts. He convinced me to take advanatge of a deal where he would look at the bike and give me an honest couple hours of work just checking things out. He did that and I think he was right in most of his assesment, so I told him to go ahead. When I came back to the shop to pick up the bike, his demeanor bordered on being rude. He didn't have time to spend with me on some questions about the bike and what he had done to it. Clearly he was more interested in customers who would provide greater revenue stream than I could provide. I was angry and felt cheated even though he probably did most of what he said he did, but I'm not sure the bike needed everything he said it did . $400 may not mean much to Blue Cat and the mechanic, but it means a heck of a lot to me and I felt I deserved to be treated better.I needed some answers to understand some of the things he did and why they were needed. Since this incident I've been doing more and more of my own work and when I get in trouble I work with friends. I've purchased a third cafe racer so that both my sons have one and so do I. I'm smarter now thanks to Blue Cat. Would I go there again? Maybe, but I would look elsewhere first. The human side of providing a service is just as important as mechanical knowledge. There's enough other places out there that have the knowledge and know how to treat their customers well. Blue Cat has the knowledge, just work on customer relations! read more

I bought a bike from Blue Cat and in addition to all the advice about maintenance and up-keep, I got the machine for a very reasonable price. I also don't understand all the negative reviews because I've had a positive experience with this shop. My bike runs like a top. read more

Caveat emptor. I took my '73 Honda for tune-up, etc. After spending quite a bit of money ($800.00), I drove my bike for about 5 miles. It sounded like it was running rough so I checked the oil to find not a drop in it. When I called Bluecat - I was upset. The response was to look for any other reason than take responsibility. Very poor customer service. read more

Around 18 months ago, I took my old Honda motorbike in to Blue Cat Motors to have some much needed TLC. After all, it was more than 30 years old and to my knowledge had never had more than an oil change. I would have given it 4 stars if I had been a member of Yelp at that point. What they lacked in speed, they made up for in friendly customer service and they fixed everything but 1 of the issues my bike came in with (which was a fairly long list of non-major fixes). However... Recently the throttle cable on my bike snapped. Having had such a good experience with them the first time, I didn't hesitate to bring it back to Blue Cat for the simple repair. I suppose it was my fault for not calling first, but when I showed up at the counter I was basically attacked for having the gall to show up and try to give them my business. The best part of the borderline hostile lecture I received was that they were "trying to fix bikes and run a business at the same time," so how dare I show up while they were so busy? The other garage I ended up at knew of Blue Cat and mentioned that it had changed ownership a few times over the past several years, so I'm assuming that explains the huge difference in service I experienced. It's a shame, too, because they've got some great looking bikes out front, but I wouldn't go back to Blue Cat for any reason. read more

Took my Triumph Speed Triple here for some front brake work and an oil change. These guys know their stuff! Decent priced and my bike was done quicker than they estimated. Definitely going back. read more

Knowledgeable, easy to work with and constantly looking for the most reasonable and best solution - which isn't always obvious when dealing with vintage. Ryan and his team have been great! read more

I have had a motorcycle worked on and purchased parts from them. Every experience dealing with them was terrible. From the condescending conversations, service performed with out approval, outrageous pricing for parts, to the sheer incompetence of losing existing parts. I'm done, done, done. Never ever going there again. Not even for the boring third Thursday's meet. read more

This is the hippest cycle shop in the Cities. The owner helped me with a wheel issue and gave me several ideas to try at my home shop. I could spend the day there. You have to stop in. read more

I have two motorcycles ( older and newer HD ) i brought both bikes here after a recommendation from a friend i had motor work and electrical work done and i was impressed with the quality of work and the fair price nice folks and Lance was a knowledgeable wrench . a good group of guys that you can tell like their jobs and enjoy where they work, which usually means good ownership. i would recommend this business to any one who needs work done on any bike read more

I am a new motorcycle owner, I just bought my first bike. As a newbie; I made a mistake and my bike will not start. I called this place to have it towed and get it to start running again. I had to get this bike in by Wednesday in order to get an estimate by that Friday (doesn't make sense, but whatever). I get a call Friday afternoon, we can fix the bike, needs work though. I said I just need the bike to run. The next day get a call that there is a LOT of issues, this is a major project, it will cost 2k-3k to get running again. I said let me think over the weekend. I picked up the bike, payed the 1 hour hourly of $119, and asked if they got the bike to start; NOPE. I asked "So what did I pay $119 for ?", they said it was for the parts list. I paid for them to make a list of whats wrong, hell I COULD OF DONE THAT FOR FREE! I asked them to get it to start, which they didn't, I get it towed from Blue Cat to my storage unit. The motorcycle community in Minneapolis is small, due to the limited season we can ride. I would expect independent shops would want to keep new customers, or at least make them feel better in a bad situation or offer SOME solution instead of silence. VERY DISAPPOINTED, I was willing to pay to get this bike running, but didn't trust them enough to pull the trigger. WILL NEVER RETURN, new motorcycle owners should be VERY cautious of this place. read more

Fun and quirky and hands-on --- gearheads rule! Very cool assortment of stuff and Golden-age bikes floating around. Fairly priced. I also think the owner knows how to work on bikes and knows the capabilities of each of the people who work in his space. He's got a big investment in tools and space for an independent shop (look at his wheel balancer, for example), so he cannot sustain that unless the shop puts out quality work and is fairly priced (or he is crazy, has money to burn and won't stay in business for long). He is open to trying help people solve their bike problems and will give it his best fair shot. Some things are unfixable (go find an OEM electronic ignition controller for an early 1980 vintage bike) without a total re-do at great expense and unpredictable results -- bikes are engineered and built to a price, and Ryan can't help that. He is a real bike person, loves the things, and tries to help. read more

To call the owner, Ryan Scott's skills as a mechanic amateurish would be an insult to well-meaning, careful amateurs everywhere that routinely do decent work. Ryan Scott and his uncertified employees at Blue Cat are, in my most conservative estimate, incompetent and, worse, without concern for their incompetence in disdain of the customer's trust. They do not value the customer as a human being who's property is being entrusted to their care. In fact WHEN they screw it up Ryan will actually scream in your face, spittle and all, because his workmanship was faulty, because he left your key on and drained your battery, because his shop scratched your tank, because they disassembled the machine and LOST parts, because he miswired your repair and fried your electrical system, or because he didn't use loctite and your bike rattled to pieces where he did the work. This guy should be behind bars or cleaning public toilets because he is patently unfit for anything requiring mechanical intelligence or respect for other human beings. If you hate your machine and want to pay 3x as much to have it ruined as any other shop in town will fix it for, then you're just the chump Blue Cat relies on to remain operating. read more

I know it's 1 star and feel that's a little harsh. But, wait until they offer you to bring your ride in for the $100 shakedown. You'll wish you walked away At $100. Warning served. read more

The very short version of the story is that I brought in my bike for a rear tire swap. It took 3 months to get the bike back. I never received updates from them, I always had to call and get them myself, with one exception. The only call I got was when it had been finished. They said it's been done over a week, and asked why haven't I picked it up? The answer was simply, because I didn't know it was done. I rode the bike into the shop, running perfectly. When I picked it up, It no longer ran. They said it was extremely gummed up carbs, and that they were never able to start the bike the entire time they had it. "The bike won't run because you're unwilling to spend money on it" I was told. I happily would have spent money, but they quoted me 300 dollars on a carb clean, when 2 other shops quoted me 200. It's simple math. I had a friend tow the bike. Upon inspecting it, the inner fuel valve was turned off. Evidence also suggested the fairing may never have even been removed. I turned the line back on, and the bike started without a problem. Not without significant expense to myself in the form of towing, time, and repairs that didn't fix the actual issue, closing in on 500 dollars. I will not return. Update - Due to this review, and others like this, instead of being contacted with offers to fix the issue or make ammends, I've been told I will be sued if the review isn't removed within 24 hours. read more

I know this place is bad, and I've never even taken a bike there. I enjoy their "Third Thursday" event quite a bit, so I went up there to ask a couple questions and get some estimates. After spending half an hour trying his best to humiliate me with a trivia contest about old Hondas, the guy at the desk said he couldn't give me a quote and that the work I wanted was stuff I should just google and do myself. If I wanted to do it myself, I would. read more

I wish I would have seen these other reviews before I brought my bike here. I'm glad my experience is over and that I never have to go back. The owner is a bit of an a**hole to say the least. Had my bike for over a month, which he even said he could care less how long they had it. Spent over $600 more then the actual invoice they sent me in the first place. Complete rip offs. After reading the other reviews, their experience seems to be almost identical. Do yourself a favor and go somewhere else. read more

My bike sat there for 8 months untouched, except for the parts they stole off of it, and the scratches they somehow created in my paint job. Don't compromise your vintage bikes folks. These guys are a bunch of incompetent, unprofessional thieves. read more

Great shop with knowledgeable and passionate mechanics. Honest and friendly. Highly recommend this place.

Met Ryan at Mpls Ton Up event...super nice and knowledgeable guy. Needed a tune up on my CB750 cafe racer I had ridden over that day. After reading reviews was skeptical a bit but after talking with him, I felt totally confident. Full tune up, valve adjust, carb sync, timing, points, etc along with a front fork suspension rebuild, new O ring chain. Excellent communication, labor charges very reasonable for all the work (front forks were rusted inside so they spent a lot of extra time fighting them and they didn't take advantage of me on labor). I got a phone call with updates, questions, authorizations before they did any work not on the original work order. Without asking, they walked me through all the work and had a box of the parts they replaced and showed me why the replaced. I learned a bit but saw for myself why the parts needed replacing. Best of all, I have had it back a week and the bike sings...the tune up made a noticeable difference in acceleration and the front suspension work really helped handling. Just got back from a nice 25 miler through back roads. I will be going back...Ryan was a pleasure, Glen was easy to work with as well as others. Thanks guys...great doing business with you. read more

I brought my 1971 CT 90 Honda to Bluecat. They did take a few months but my Honda was fixed. I was patient with them as they were working on a 42 year old bike. I did have to bring it back one time but they were helpful and fixed it at no charge. I want to thank Bluecat as I am riding my old Honda and would not be without their services. read more

I've brought my 25 year old ST1100 to Blue-Cat for over 4 years now for oil-changes, (yeah, I'm just too busy) brakes, electronics, accessories, engine work, tires - the list goes on. Really, the only issue I can comment on is their communication could be a little better - (but it's not bad) considering this is a small, independent shop, they do ok...clear communication is a two way street between customers and mechanics. They're in my neighborhood, and as long as they are they offer solid work & advice, I'll continue to give them my business. If you need long-term work done, don't bring it to them at the beginning of riding season. I wait until late Fall, leave it there and forget about for a month until they have it ready to pick-up. read more