Great place to go to. They know what they are talking about. I would suggest them if you are into…read moreoff road motorcycles.

I had an awful experience there. The staff seemed unorganized and uninterested. After a couple days…read moreI called to inquire the status of my motorcycle & got some generic answer. Then, they called me to ask me what was leaking. I specifically brought it in so THEY could tell ME what was leaking. It was extremely frustrating and I ended up paying $125 OVER my quoted amount. Never again.

Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

We purchased a bike for $12,000 on 7/24/26 thinking it was a turnkey and road ready bike. We were…read moretold all bikes go through an inspection prior to going on the sales floor. After purchasing the bike we were told it would go through final inspection prior to us picking it up on the 28th. When we got it home the problems started. The bike wouldn't start, clutch issues, windshield not on properly, headlight cover missing, and aftermarket wiring for lights. My husband contacted Steve Bauer who we purchased the bike from who told us we needed to talk to the service department. We contacted Shane in service and told him of the issues and were told to bring it back in. When we took it back Shane he then told us that the bike had never gone through inspection because they were short on tech's. Shane also stated that there is a color system yellow tag goes on every bike with price, green dot on those that have passed inspection and red dot for those that didn't pass inspection. Yellow tag with no dot has never been inspected. We were sold a bike that never went through inspection. We were NEVER informed by Steve Bauer in sales that our bike had never been inspected or looked at prior to purchase. Then Shane told us "sometimes the salesmen forget to mention that". Seems like a big thing to "forget" to mention. Now our bike has been in the shop on "priority" more than it has been in our garage or ridden. When we called to check on the status it still hasn't been looked at because the "tech is out". Priority doesn't mean the same to them obviously. Here we sit watching riding season go by without our bike. We've been told so many things that we no longer trust their word or work. At this point we don't even want this bike. We are requesting our money back or an exchange for another bike that is road ready with no mechanical issues.

Most of these negative reviews seem to be about some weird shit. Idk why people go anywhere if all…read morethey are going there for is to complain. Stupid as Fu@$. Here's the truth, service department is awesome, easy to work with, more fair then most, reliable and most importantly, you can trust whatever they do is done correct. I've never been bothered or hassled by any sales people, always chum chum, what's up brother and nothing more. No pressure and no bullshit. Motoprimo is my go to always.

I attempted to purchase a bike from them last year. They blew off every attempt to schedule a test…read moredrive and make my purchase so that one of their employees could buy the bike out from under me with an employee discount. When I attempted to purchase a different bike, the sales person, Michael, informed me that he quit and would forward my information to a different sales person, which he never did. It was late enough in the season, that I didn't end up purchasing anything. I foolishly came back this year to try and purchase a similar bike, and found out that Michael returned to Motoprimo just in time to jerk me around again. They tried to sell the exact same bike as before for more than they quoted the previous year, and attempted to string me along promising a lower price and then trying to make me agree to a higher price. Motoprimo is in the business of lying, poor customer service, and wasting time. I've given them ample opportunity to make things right, and they obviously have no intention to. I'd rate them a zero star if that was an option. Save yourself a lot of time and don't even walk in.

Great customer service. They let me know that the service I requested was not necessary, saving…read moregreat expense.

I brought my relic 2003 Glaston Volvo Penta to these guys after it sat for 6 LONG miserable weeks…read moreat another Boat repair shop. These guys evaluated the the upper unit outdrive and repaired the whole Outdrive in less than 48 hours at the estimated price quote. They saved what summer Fun was left on Lakes in Ottertail- I couldn't have been more pleased. When the next issue arises; I will use them again as they easily earned my trust.....THANK YOU !!!

Going out of my way to say this is the worst experience I've had trying to deal with a service…read moredepartment. Had to go above their head to get them to work on my machine after 4-5 weeks of nothing and ended up getting the demo ski the owner had at his cabin as compensation while they got to work. Which then only took 4 DAYS TO GET A CALL SAYING MY MACHINE WAS DONE AND I HAD TO DROP THE DEMO OFF. I quit coming here two years ago but they continue to just fuck people over, I've heard nothing but bad stuff about these people on and off the trails. Don't give business to these clowns, they don't take responsibility but are overly willing to take your money!!! Only positive thing there is Amanda. God bless her soul

Leo's South in Lakeville MN has shoddy service…read more I'm not writing this review out of anger or frustration. Rather, I'm writing this out of sheer amazement, and also because my riding friends have asked me to. This started with a defective TFT display on my 2024 Ninja 500 40th Anniversary SE. After about 200 miles, a dead line appeared through the center of the display and never went away. I don't normally take my bikes in for their 600-mile service as I like to do my own maintenance. Seeing as this was out of my control and I wanted the warranty to cover the display, I decided to take it in at around 760 miles and have them do the repair and go over the bike. When I dropped off my bike at Leo's South in Lakeville, MN, I brought a microfiber cloth with me so I could give the bike a thorough wipe off in the parking lot, so I knew I was leaving it with them clean and in great condition. After they had the bike for about a week, Leo's called and informed me that it would take about 6-8 weeks until they could get a new display in from Kawasaki. Additionally, they told me that they are required to hold my bike for the duration of the warranty repair, leaving me without the bike for well over a month. After about 8 weeks, I got the call that it was done and I could come pick up the bike, so I went to Leo's grab it. Here's where it gets interesting... Firstly, the display apparently contained the mileage for the bike, so when the new display was installed, my mileage was back to zero. They were unsure if there was a way to load my miles, which Kawasaki would later confirm you cannot. I mentioned that this would probably cause me low-ball offers on resale due to the mileage being inaccurate, to which the service person said to me, "that's bullshit" and "you don't know what you're talking about". I was required to sign documents stating that they had performed the initial 600-mile service and that they had inspected and cleaned my machine... 1). There was some caked-on mud and debris around the rear wheel - I've never taken this bike in the rain. 2). The chain was visibly dirty and had obviously not been cleaned. If anything, it was dirtier than it was when I dropped it off. Not a big deal really. I clean chains all the time. 3). A fairing screw was missing on one of the lowers. This one bothered me the most as they said they would need to order in the screw. (SCREW that lol. I ordered the OEM part online to ship to my home.) I asked if they could give me a deal on the service cost due to the issues and they said no, so I paid the $120 and went home to clean and inspect the bike in my garage. All in all, the repair was fine. After I cleaned the bike off and installed the missing screw, it was back to its glory, minus 760 miles. Anyways, not a big deal in the end, but good lord, please stay away from Leo's for service. They have cool bikes for sale and their prices are fair, but their service team 100% ripped me off and will likely repeat this behavior. About 2 weeks later I received a $15 coupon for service.

I punctured my back tire while riding along West Parkway. While walking it back to The Falls, I…read morecame upon a Velofix van in a parking lot. Ross was working on a bike and said he'd help me out. He determined I had a leak in the tube, which he quickly replaced. He also took the time to tweak my brakes and handle bars. When I offered him my credit card, he kindly said no. I insisted, as he had no idea what a lifesaver he was to me. Again, he said no. I can't thank Ross enough for his kind and generous support in getting this ol' gal back on her bike. Be on the look out for Ross and two other Velofix vans around the lakes area, plus as a bonus they also make house calls!

I first heard about Velofix when my bike was in accident Ave I needed repairs and searched online…read morebut I think at that time they were not doing bike repairs so I took my bike to Erik's Bike Shop in Richfield. My bike was repair where I could ride again but it was not the same as before accident. As the weather is starting to be nice out, I took my bike down to ride and the brakes were not very tight and the gears were not shifting smoothly as before. I did a search for bike tune ups near me and Velofix came up on the search again. I was going to take my bike to Nokomis Bike shop but after my husband went to check it out, they have an undetermined time frame of when the bike would be worked on so I decided to schedule an appt with Velofix. Luckily, they had one opening left for Thursday May 20. Prices were comparable to Nokomis Bike Shop for a basic tune up. It was great because Velofix came to my house and worked on the bike right in their mobile van and was done in an hour. Brant was friendly and good to work with. I did my check in and got a surprised check in offer for a free cooling towel with any service but I didn't save the offer and so I'm not able to pull it up again. I told Brant that and he was surprised of the offer and didn't have any cooling towels available. Overall, I would recommend Velofix because of the convenience, pricing and friendly staff.

Huge dealership. Just went for local t-shirt & poker chip. Service was great & selection was nice…read morebut prices for apparel is too high!

First, I want to qualify that my comments apply only to the service department. I believe that the…read moresales operations within this business is impressive, and I would have NO reservations about buying a new or used motorcycle from them. But, wow, the service area couldn't be much worse. First, the quality of the service is absolutely horrible; even on the most basic items. I believe that a contributing factor to this is that there seems to be constant turnover in the tech area, coupled by weak leadership in the service department. These guys don't stick around long enough to get good at what they are doing. In my experience, more than half of the times that I've brought my bike in for maintenance or routine replacement of wear items such as tires and brakes, something was done wrong. I've had oil oozing from the air cleaner because of overfilling, tires out of balance, brakes that were installed and within a couple months, the assembly feel apart because the tech cross-threaded a bolt. Most recently I brought my bike in with a minor alignment problem on a brand new motorcycle, and by the time I had the bike in for the second time, the adjustments that the team had made resulted in a worse alignment problem and they refused to do further work on it. The quality problems would have been enough to make me not want to return, but what makes it much worse is the condescending way that they deal with customers. They have created a culture where it's ok for service reps to not listen, and to talk down to a customer. Organizational arrogance is going to destroy this business if they don't get a new leader in place to set the right expectations, hold people accountable, and get constant feedback from customers. Notice that I didn't complain about the high prices like many people do. If you consistently take good care of my motorcycle and earn my trust, I really don't care what you charge me. I ride a Harley; I know it's not going to be cheap. To HD riders in the south metro area, do your homework. There are other shops in the area with experienced mechanics that do quality work, listen to their customers, and get the work done the first time.

A sweet friend and I were roaming downtown Shakopee and this shop happened be open. Our curiosity…read moregot the best of us. We just had to stop. Very clean shop. Awesome, friendly owners a as t the front desk that were available to answer all the questions my guy asked. Absolutely awesome bike shop!! They had lots of fun bike tassels, bells and lights available to purchase. They sell both new and used bikes. They had some cool bikes that brought back some childhood memories. They also have a large room that they do bike repair in. If you are in the area and have some bike needs (or looking for some fun accessories that you aren't finding elsewhere), I highly suggest popping in and checking them out!

Seemed like he's ready for business. Only bike shop out here in the Minnesota River Valley. Seems…read morelike a decent operation.