Unfortunately, I've had terrible experiences with the jewellery quality at Bluboho. I really wanted to support a Toronto based, local jeweller but I have had issues with two bracelets breaking (one where the clasp broke and another where the chain broke twice) and one ring where the stone fell out. The pieces are solid gold and quite expensive. Customer service has been poor in each experience with no positive resolutions. In the instance of the broken bracelet, I was told it's considered "wear and tear" despite only having the bracelet for two years and it being marketed as an "everyday" bracelet. I asked for a link to write an updated review for this bracelet and was told it wasn't possible as I'd already left a review 2 years prior (when I had first purchased it and did not have issues). If this company considers 2 years a sufficient life span for a solid gold bracelet, it is not a store I recommend you spending your money at. I sincerely regret the $1200+ I've spent here myself. read more

Really pretty items at a variety of price points. Great service, even at a distance.

Friendly, helpful service, nice array of slightly woo woo high end jewelry, and an ethereal atmosphere made our shopping experience wonderful. They even polished my wife's other rings while we were nailing down our decision on a new one. Prices are good - this is the real deal. read more

Bluboho jewelry is cute. No doubt about that. But, this store charges the same price for a 10K gold necklace that good jewelry stores charge for 14K or even 18K of the same gauge. I consider the Bluboho designs to be meant for every day wear but as some reviewers have pointed out, it won't hold up to everyday useage. If you go to a jewelry store at a mall, you will probably find some lovely 14K chains of various gauges and charms that you can add to it for the same or less cost. In some cases, if you pay a little more, you can get 18K pieces. I do like bluboho but it costs more than it should. read more

I used to be a big fan of this brand because the pieces are beautiful and the storytelling is great, but unfortunately the pieces do not stand up to regular wear and the customer service does not stand by them. I bought my engagement ring there in November 2020 and in the 3 years since then, three of the stones have fallen out on three separate occasions. The response each time was that they could replace them at a fee. The last time I was told the ring's structure had been compromised and that the best course of action would be to have the ring rebuilt completely for a cost of over $700. Their warrantee says you should take your jewellery off the second you get home, put it on as the last thing you put on in the morning, and take it off for exercise and any other activities, otherwise it is considered "catastrophic usage" and not covered. I'm not a take-off-my-ring for every single experience person so the delicacy of the ring does not stand up to what I would consider normal wear, especially for an engagement or wedding piece. I have also had breakage of other products from bluboho (an anklet and an earring) in the past 5 years, so while it used to be my go-to jewellery store, I'm no longer comfortable shopping there. read more

This is a gorgeous little jewellery shop! Everything is elegant but minimal, dainty and modern. This is Toronto's answer to Brooklyn's catbird. Think stacking rings, tiny studs, necklaces meant for layering. The space is beautiful and the staff are always really friendly and helpful, without hovering while you browse. The pieces range from silver pieces that are pretty affordable, to more splurge-y items in gold or with small diamonds/gemstones. They can custom make pieces for you as well (which I needed to do because their standard ring sizes don't come smaller than size 5). Check this place out if you are looking for a special gift or something to treat yourself! read more

I bought their sterling silver "Row of Dots" ring for $50 1. Pricey for how small and thin a band it was but I thought it would be an everyday wearable ring 2. I CANT wear it everyday, bc it's there's metal burs like someone forgot to file the ring smooth and it scratches. It's actually uncomfy to wear at all much less every day 3. I already missed my window to exchange it - 2 weeks FROM PURCHASE DATE - NOT when you receive it (there are no refunds at all) Not pleased at all and definitely won't be back. It's a shame since they have unique pieces read more

Disappointing experience. I had been in the store previously looking at earrings I liked and the salesperson at the time was friendly and helpful. Today after work, I was going to a nearby store and remembered they had the earrings I liked and it was also my daughter's birthday and I decided I was going to look at a pair for her as well as treat myself -since they aren't crazy expensive but also not inexpensive but I needed a nice pair. Upon walking in, the store was empty except for a salesgirl sitting in a chair in the middle of the store reading with her feet propped up on another chair and a dog laying on the floor beside her. She looked at me as I opened the door and walked in and said nothing to me- so I asked "is the store open?'" Since it was around 5pm. she replied "yes" and kept reading. A few minutes went by as I was looking at the jewelry cases and I asked "which jewelry is marked down?" as the sign in the window said 20-50% off and she replied " everything was sent out this am there is no sale" and I said "OK. I continued to look through the store in silence. She did not give me the tie of day. She did not offer to show me anything or ask if I wanted to see anything, she didn't ask if I was looking for anything in particular, it was like I was not even in the store. I walked and looked at each individual case starting at the front and continued to the back of the store, then I continued looking as I walked back to the front of the store to the case near the front window with earrings in it I was interested in. She got up at one point to walk a few steps to the back of the store and then came back to her chair and sat down in the middle of the store and still didn't acknowledge me. I stood for a while looking at the case as the earrings were priced individually and I was debating buying a set for my daughter as well as a set for myself and was deciding on what I liked best. After a few minutes of looking at this one case, I decided that since I seemed to be invisible and felt like an inconvenince , I would rather spend my $ elsewhere as much as I liked what I saw. Since walking in, I had checked out every case starting at front of the shop, walked to the back of the store then back again looked while I walked back up to the front of the store and lingered at the front case while I debated purchasing what I wanted with zero acknowledgement from the sales girl who was sitting in a chair in the open space in the middle of the store with her feet up a few feet away. I was hard to miss and impossible not to see. I then turned and walked slowly to the front door waiting to see if she would at least say goodbye or acknowledge me as I was leaving since her chair was facing the front of the store where I was looking at the case. I was the only customer in the store and she was the only sales associate. She said nothing to me. I walked out of the store in silence. I wasn't sure if her rudeness and lack of acknowledgement was because I just came from work and maybe looked sloppy and not worth her time or if whatever she was reading was too good however I know I was certainly not worth a sale to her which would been a couple hundred dollars at least. I will take my business elsewhere which is too bad as I prefer to shop local and liked the items in the shop. read more

Overpriced and terrible customer service. I was looking at wedding rings and the only person who is an "expert" on them wasn't there (like c'mon, you have 3 other salespeople wandering around doing nothing and you can't train them on EVERYTHING in the store?), so we were given her information and sent her an email. We reached out multiple times, and never heard back at all. We gave up and went elsewhere. Also, their jewelry is grossly overpriced. Sure, it may look nice, but a simple little silver ring is like $70-$80. Never going back. read more

This shop is so awesome. The sales people are so friendly and helpful and I love the design of their jewelry. I picked out a bridal set that I absolutely adore. It is so stylish, unique and affordable too. read more

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I ordered the 'flying together necklace' for CAD$498 as a birthday gift for my significant other. Two weeks after the purchase and one week after gifting it to my SO, a link on the bracelet broke without being struck, pulled on etc. We returned to the store where a salesperson told us that the repair would be free of charge. Six weeks later, the necklace is ready for pickup but we're charged $30 for a repair fee despite having been told that it would be free. Having no other recourse, we begrudgingly pay the fee. What's disappointing about this transaction is that (1) the necklace broke so soon after purchase, (2) we were charged for a fee that was said to be free, and (3) Bluboho did not stand behind their product with any meaningful guarantee/waranty. Though I find their jewellery to be beautifully designed, I can't imagine ever coming back. read more

Ordered online and the jewelry that came was child size. I'm average size in every way and the necklace and bracelet barely closed around my wrist or neck? And we're also so delicate it seemed like anything could break them. Not worth what I paid at all. Returning everything. read more

TLDR (too long didn't read short version): Bought a $500 dollar necklace that was in stock on their website, got an email saying it's not longer in stock, and needs to be made just for me so please wait, "Ok, sure fine!" BUT then it came in the wrong gold, I ordered yellow gold, they gave me a rose gold chain against a yellow gold charm, and then the clasp breaks off completely after three days of light wear. I'm super disappointed that I have a useless $500 necklace I cannot wear, and now I don't even want to wear it, because all I can see is the rose gold chain I did not want, and how it does not match the yellow gold evil eye its attached to. I don't know if they rushed my order cause it wasn't in stock, I don't know if they thought I wouldn't notice the rose gold chain, I don't know if they're using fake gold clasps, but something went majorly wrong. Customer service was pretty much non existent and the craftsmanship has suffered and the pieces just fall apart now for no good reason. I have decided to never shop with bluboho again and cut my loses. Full story below : Some back story : I started shopping with bluboho back in 2015 at their Yonge street location, and I thought to myself, "Wow, I have found my jewelry store for life! " I bought a triangular diamond necklace for myself on my first visit and never looked back. So you can imagine how disappointed I am that they have made that sentient no longer true. All my past gifts and gifts to myself have been from bluboho and up until now I have loved everything about it. My now fiancé knew to get my engagement ring from here when the time came, this place was special to us and fitting since he bought my first birthday gift from them over five years ago and we have marked many other special occasions with bluboho jewelry. He's now my fiancé, and sadly, because of my recent experience we could no longer support bluboho, so yes I am happily engaged, but my ring did not come from them. I have five rings, five necklaces, and three pairs of earrings from them. Needless to say I have spent thousands at bluboho and others have spent thousands shopping there for me over the last several years. And my most recent piece will by last. Last month I purchased the "Theia Evil Eye Necklace" I wanted to be symbolically protected during such unprecedented times as I have preexisting conditions and still needed to work the front line these past few months. It was meant to be a special piece to me and for all my hard work, lately, I was treating myself and wanted to feel protected. I didn't open the package for a while as I let things sit for about a week before I touch them, just to be extra safe. Upon opening it, the necklace chain didn't seem to match the yellow gold eye charm and I certainly ordered a yellow gold necklace.. Almost appeared to be rose gold. I decided to just let it go and maybe it was all just in my head. So fast forward to day three of wearing the necklace, (I followed the care instructions to a T), I'm taking the necklace off before bed and go to close the necklace back up for storage and there's no longer a clasp! It just broke off! I luckily find it in my shirt. I'm happy this didn't happen while I was out because I would have lost the $500 dollar necklace all together! I've never had ANY gold jewelry break like this, and just after only three days of light normal wear? I've never had any of my other pieces from bluboho have such an issue, and I've worn them for years. How can a supposedly gold necklace just come away like this? And that's just it, until you do have a problem with one of bluboho pieces, you don't know just how big of a problem you will have with their customer service and their overall team trying to make the situation better. You also will not realize their product is becoming more and more inferior until you get the dud. It's a harsh reality that I learned the hard way. I thought "Would my engagement ring stone just fall out for no reason and bluboho would just say "Oh sorry, not sure why it broke, good luck!" I was no longer going to risk it and deal with a company with such awful customer service, and now poorly made cheap pieces the break within three days, or run the risk of them sending items in the wrong mismatched mediums that I did not order, yellow gold cannot be rose gold, sorry, and it doesn't look good against a yellow gold charm. Since the necklace broke all together, I started to examine it more, I asked my now fiancé to check it out and some friends so that I knew it just wasn't me or my eyes perceiving the chain as rose gold, they all agreed; it looked rosy and didn't match the yellow gold charm. I laid it down with good lighting against my other pieces from bluboho, rose gold and yellow gold chains, it matched the rose gold items I already owned. So at this point, I'm super disappointed that I have a useless $500 necklace I cannot wear, and now I don't even want to wear it. read more

bluboho is the place to go if you want to stay away from cookie-cutter jewellery brands. I had an *amazing* experience with their staff (shout out to Heather, Lauren, and Carrie) They helped me style a stacked earring + choker look for an upcoming trip. Every piece is curated with sophistication and is different in their own way. The quality of the products is superb and the pricing is impeccable for 14k gold. I'm so excited that bluboho exists for us gold lovers and I literally cannot stop talking about this store. Much love to the bluboho angels! xoxo read more

I went in and bought a lovely gold earring as a gift, around six months ago. The gift has maintained its quality, held up to constant use, and been treasured by its recipient. Buying it, as well, was an easy and fun experience. This is a lovely store. Expect to spend more, like at least in the $100 range, for a gift. Lovely pieces go for significantly more. This store is totally on trend. read more

Had a very positive experience here as a visitor to Toronto who was previously unfamiliar with the store/brand. Excellent help by the young female sales associate, comfortable and helpful ... but not a pushy environment whatsoever. Walked out with 2 pairs of earrings (hoops and bars) that I absolutely adore and have now worn on several occasions. Thanks Bluboho and hope to be lucky enough to return someday. read more

what can I say about bluboho? their meaningful designs match the welcoming and loving experience you receive in store. I've purchased many pieces as gifts for friends and family. Recently, I went in to treat myself to a few stacking rings to start transitioning from silver to gold. The team helped me put together a look mixing rose gold and silver. I absolutely love the look and it means I can still wear some of my older, silver pieces. THANK YOU SO MUCH! read more

Super, super excellent customer service. Ordered something for a special occasion, which was accidentally listed as in-stock, and they made it up to me x100. Thanks read more