Avoid this company. They do not follow up on their work, even for items under warranty. There are…read moreplenty of reputable companies that do attic insulation, who will answer the phone and call back. And beware of their Radiant Barrier. It is just a flimsy piece of foil that doesn't stay attached. My attic heat problem has been worse after paying them $6,000 to fix it. Of note, All About Energy Solutions, LLC filed for 11 chapter bankruptcy in the Eastern District of North Carolina bankruptcy court on May 16, 2025.

We were in need of a company to blow insulation into our attic after finding out that the…read morecontractors that built our home never did so. We used Angi's to find a contractor and unfortunately for us All About Energy was the only option presented to us. At first, All About Energy was great. The receptionist or scheduler was so nice and friendly and we were contacted quickly to set up a visit from one of their inspectors to come out and give us a quote. That's about where the positives end. On the day they were scheduled to come out I get a call from the inspector letting me know that I had to be bumped until later in the day. I had an appointment at 1 so he said he'd be by at 2. I agreed. He doesn't get here until 2:20. When he arrives I lead him up to the attic space where he notices he needs a ladder. He asks if I had one because he didn't want to go out to his car to get his. So I grab him a ladder and he does the inspection. After coming down he is repeatedly telling me that this is a small job and they don't typically do these jobs but he's do us a favor by doing it this time. We tentatively agree on the time and date that the work is going to happen and he informs me that he's get the quote out to me that night. That night I never got the quote so the next day I text him. He says that he sent it and that it must be in my spam. It wasn't. An hour later I call him and he is insistent that he sent the he quote. I send over my email address again and that's when he notices he had the wrong email address. No big deal. He sends me the quote and I tell him at that time that we were in the process of getting a second quote from a mother company that k had found that day and I'd be in touch once we made a decision. A week later the other company comes by to give us their quote. An hour after they leave All About Energy arrives to do the work. We never got a confirmed date or time of when the work was going to be done. We never paid a deposit or signed a contract. The driver was super nice and apologetic though and left without any issues. I get a phone call from the inspector just a few minutes later aggravated that I had turned away the driver. He said we had agreed to the work. When I told him no one sent me a confirmation of date and time he reached out to the home office and that's when they found out home office had my wrong email address. The inspector was very rude the entire time and told him we were going in another direction. I called All About Energy's home office and spoke with the receptionist again (again super nice!) and told her how unprofessional this inspector was. I informed her of why we weren't going with their company and she said she understood and we got off the phone politely and professionally. Enter Chris, the owner of All About Energy. He calls me up within minutes of speaking with the receptionist and at first Chris is nice and apologetic for what we have had to deal with. He offered to come back out to our home and redo the quote since our last quote was missing information. I agreed and he came out that afternoon. The first part of the inspection was totally fine. He explained to us some things more thoroughly and took his time answering questions. Then towards the end he asked my husband to test our thermostats in our house and to send him the information and Chris said that he would follow up with advice as to what we should do about that. Then at the very end Chris started getting political. And as he was leaving he told us that he was firing the guy who came to our house as well as one or two more guys who were just as bad as him. This seemed pretty unprofessional to let potential clients know that you have several employees who are about to lose their jobs. That night my husband sent Chris an email agreeing to the work and answering the questions about the thermostat Chris had asked about. My husband gave Chris a date of today to have the work done and asked that Chris let us know when they were expecting to come out to do the work. Chris never responded to that email. So fast forward to today and we still don't have a confirmed date or time for the installation so I call the main office and I'm told it was sometime today. When I ask when I'm not given any time and am told that they sent me an email about, which again I never got. I told them I do not want to work done due to the unprofessional service we had recieved up to that point and asked to receive no further contact. 3 minutes later Chris texts me going off on me about us agreeing to the work. When I called he immediately cuts me off before I can get a word in saying that he's not going to deal with a customer yelling at him and he was going to do the work for free but not anymore and that he hopes I enjoy paying more for the same service he was going to offer us. I was floored at this response by the "owner" of the company. He continued texting me after I hung up on him telling me to stop c

I'm happy with the entire process of working with the Koala crew. And have already noticed the…read moredifference in the efficiency of our home. We have been remodeling a 1966 ranch-style home and after removing ceilings and walls I knew we needed new insulation. My husband found Koala through an email from our energy company that was offering an incentive. It only took a few days before Derrick came to our house to evaluate our attic and discuss options. He was very knowledgeable and answered all our questions. We went with a full removal of our old insulation and then new spray-in insulation. The crew were scheduled a few day after we signed quote. They were polite and respectful coming into our home. The removal process took all day and they filled up huge bags of our old insulation. I was glad to see it go. They came back a few days later so we could seal the attic and they sprayed in the new insulation. This only took half the day and they added an insulated zipper door flap that completed the job. Having this done was a much needed job and Koala did a great job. Derrick also handled the process to get the incentive done. I've noticed the house temperature is much more consistent and will help our energy bills during these hot summers.

Derrick and his crew were awesome! Professional and timely. Did everything we discussed on point!…read more Highly recommend!

I never leave negative reviews, but I feel cheated by this company and I want to warn others…read more Frankly, I am still holding out hope that they will make things right. They were friendly and did some crawl space repairs for me in June 2022, I thought all was good. A year later, I had a mold problem inside my house, including in the boots of my vents. I contacted Crawlspace Fitness numerous times to see if they could verify that the vapor barrier still looked intact and that no mold was coming from the crawl space. They never replied. Another company looked, and told me that the majority of the vapor barrier had become unsealed. They also said that I now need a dehumidifier, because after CF sealed the crawl space, it has become like a greenhouse. (There was no mold in the vents, which was my initial concern.) When I told them that CF installed it, they said they weren't surprised and had seen shoddy work from them before. I let Josh know in writing that I wanted them to take a look, as I'd like to continue to work with CF if possible, and a 5 year warranty was stated on our invoice. He finally replied and said he'd moved to Tennessee, was establishing the business there, and was working on staffing the Wilmington office. He also said he found it highly unlikely that that much of our vapor barrier had come unsealed. However, he never sent anyone to verify that. I don't have the email receipt of this, as it was on an inquiry form through their site. This was a year ago. I have called, left voicemails, and emailed many times to inquire if they could just look at my crawl space and if needed, repair it. I never heard back. I now have to cut my losses and pay another company potentially a great deal of money to repair the first job that CF did. Less urgently but still bothersome. They build 2 custom crawl space doors for us for $500. Less than 2 years later, some of the latches don't close all the way and the doors are warped. If they reach out to me, I will be happy to edit or take down this review. Sometimes, this is the only thing that works. I attached an image of my unanswered emails and the 5 year warranty statement on my invoice. This does not include the inquiry form or the phone calls.

I am so happy with the service of Crawlspace Fitness provided!!! Josh was very responsive to my…read morecall. Matter of fact, delivered my emergency needs the next morning. Crawlspace Fitness cared about my situation and I can't thank them enough!!! Truly professional

Mike and his team at Carolina Crawlspaces did an excellent job on taking old insulation out and…read morereplacing with new under the house. They also sealed off all vents, placed a 6 mil diamondback reinforced diamondback moisture barrier. The last step was installing a Santa Fe dehumidifier, condensation pump and remote monitor system. We had lots of questions and Mike helped to explain everything in detail. From ordering to installing turnaround was quick and communication was excellent. Highly recommend!

From the owner: Insulation installation, Dehumidifiers, Crawlspace Encapsulation, Sump Pumps, and lots more.read more