2024ish : I had been a client for several years. It was a valuable resource for me with my…read moreneurodivergencies and anxiety. I needed to attend PT and was down to my last few visits for OT/PT. The owner who I was working with suggested I cease OT and attend PT with the last few visits. I truly thought she was on my side and made a good point. Unfortunately I was not in a good headspace but I thought that was a good idea. I lost my last near resource to me. I emailed her back in august (we communicated by email and never by phone) agreeing to her suggestion and why I'd want more visits and to see if she'd send it off to the insurance company because she did say she'd write a report and do that and wanted my list. At the end of the email I asked questions about what was next and if she'd email me back if visits got approved or how that would work. I know my email went through because I got the "away message." Months went by and no contact. I was dropped like a hot potato. I recently emailed her to followup (also got the "away message") and inform her of a few more details, maybe that would help me. Nothing. It hurts. I'm not sure I'd go back either. It was my only ND resource (because as we adults all know there is nothing in thurston county for adults). And now this happens. 2026: Sent email 4/30 asking about obtaining my records. Received an email from Alice 5/13 and exchanged emails over a month's time with no clear indication of when I could get them. They've gone electronic, moved, and were in a box somewhere. Owner could not access them. I would also have to pay for them. 6/3 someone told me they couldn't provide the cost until Jacqueline could physically get them and then they'd contact me with an update. I'm pretty sure they lied to me like everyone else does to me. I sent an email 7/6 checking on this status, no response. It's now 8/3 and have heard zilch from them. You will never be a valued patient with this place. They lie and shouldn't be in operation. at this point I should get my records for free.

Our family has been lucky enough to be in Jacqueline Watson's (Miss J's) orbit for several years…read more The assistance and support she has provided and continues to provide is wide ranging and always laced with knowledge and kindness. We recommend her and her practice to everyone we know who could benefit from her wealth of resources. Miss J is an important part of our world and helps us navigate the harder parts with compassion and practical advice. We are forever grateful for Miss J!!

Staff are friendly and knowledgeable and they're helping me rebuild a foundation that will set me…read moreup for success

This place is very inconsistent and was not scheduled with the same therapist 2nd time. They have a…read moreweird policy to charge more than your copay if you havent met your deductible even if your insurance covers your visits and have staff that can't explain the extra charging policy well. Also the therapist I had the 2nd time was pretty indifferent to my injury and needs, he was working 2 people at the same time and not even watching me do the excercises. I had to ask him if i had any to do at home and left with no paperwork for what to do. He seemed to not really care. I would not recommend!

This is a great PT clinic, due to the quality of the entire staff. Lots of personal hands on…read moreattention and broad knowledge. I did rehab for my first knee replacement and it's one of my favorite PT experiences ever. I feel like this adds a crucial piece to my overall umbrella of medical professionals I've developed over the years. I worked with Chris, Christine, and Nikki and they all worked together so well.

Jeanette McKim is the best!! I am a Kaiser member and over the past 4 years have been referred to 3…read moreoutside physical therapists, in addition to seeing 3 different physical therapists in the Kaiser Olympia Clinic. I got little to no relief from pain and immobility issues through these 6 physical therapists. I've been working with Jeanette over the last several months and can report she is incredibly knowledgeable, an excellent evaluator, and has improved my overall mobility (and attitude) as well as helped reduce pain. The staff is professional, polite and good natured. I am not a paid endorser - just an old dude grateful to have found someone who "gets" what I am going through. Other physical therapy practices, see you for 20 minutes, then give you a handout with exercises and stretches that you - the patient- do at home. Don't waste your time trying this - this will not work for recovery. Check them out in Lacey. Jeanette has many years of experience, tons of knowledge and a kind heart.

Best speech therapy location for the kiddos. I was able to see a change in my child after two…read moresessions here which is drastic. My child was able to express himself more and I can understand him better now. I am super grateful for the therapists that work here. I recommended every parent to come here even if they have a slight doubt of coming. I didn't think my son needs speech therapy at first but his preschool teacher recommended it, since she was able to spot out that when he pronounce certain vowels it's off a bit. My family was saying it's a common thing with young kids; I replied that it be common but it doesn't have to be the "norm". In my culture, therapy is seen as a negative and for your child to see someone for that it's not normal. I think it's absolutely normal and why not give it a shot then determine if it's the right then for your child. Every child that comes here is super excited for their session and never cries while leaving their parents for the 30-45 mins

This place is amazing. Everyone from the front desk, to billing, ownership, and the fabulous…read moretherapists are just top notch. My kiddo doesn't just like anyone and he looks forward to his therapy sessions every day. He's made huge strides in speech and feeding therapy too which I highly recommend. Do get there a good ten minutes before your appt so you can get a good parking spot. All in all, I give this place a 10/10.

This is a great place to get your PT. I had a complete left knee replacement in early February and…read morestarted PT here three days after surgery. All the PTAs are knowledgeable and skilled at what they do. I have 5 more sessions to go until they kick me out, but I might just sneak back in for more. Seriously, they know how to be gentle, firm and when to push hard. I was originally suppose to start at a different PT office, but they could not schedule me soon enough, even though they had received the referral a few weeks before my surgery. ATI was able to get me in the day I requested on one phone call. The week before my surgery. Highly recommend this place and these people!

Very friendly and they listen to you. Improvement is very obvious. They need a handicap automatic…read moredoor opener.

Excellent place to get PT for your TMJ/TMD issues. With my jaw issues, my jaw slowly (over time)…read morelocks shut. When I first came to see Michael for PT, I could only open to 16cm, now it's at 35cm (which is great for me!). Over time, he's been able to get my jaw open again, and moving left to right, front & back, more than it ever has. It's a sore process, but is so worth it! Also, if you're looking at having Bilateral Arthoscopy (or just one side done), and your surgeon is recommending PT, Michael is perfect! His PT plan for it is excellent!! I highly recommend Michael and Blake, plus, everyone there is so kind & friendly! It's a perfect, welcoming atmosphere!

Michael and his staff are amazing. They care more about my health than i could ever ask for! With…read morethis injury im not familiar with they teach me, keep me safe, and are so understanding when it comes to pain and how far we take it each day. I've been to therapy 6 different times (not here) and i can't believe i didn't come here first. I would recommend all these therapists to any and everyone! Coming to therapy is fun and enjoyable instead of me dreading it like i used to.

Leaps and Bounds was recommended by a mom's group when my family was really struggling to figure…read moreout my son's sensory difficulties. I cannot stress enough the incredible impact that OT with Ms Molly has made not only in our daily lives, but the confidence and happiness of my son, Miloh. Less than a year ago just getting through the day was a challenge, everyone felt defeated, and we were all at a loss of what to do. We still have a lot of work ahead of us, but the progress I see from Miloh working with Ms Molly honestly brings me to tears sometimes. Happy tears. Even if the wait-list seems daunting, PLEASE GET ON IT. I promise you, it is well worth it. Communication with everyone on the team is fantastic and clear, and I have nothing but wonderful things to say about this program. Life. Changing. Magic? I honestly don't know, but I am so incredibly grateful. Thank you, Leaps and Bounds!!!

Amazing therapist! Highly skilled and compassionate. Fee for service expertise with teaching social…read moreskills to high functioning autistic patients, very knowledgable with voice modification for transgender and cisgender folks. Hurry while wait times for appointments are still convenient.

From the owner: A speech therapy practice in downtown Olympia focusing on Preschool Language Groups, Social Skills…read moreGroups for elementary and middle school kids, and Transgender Voice Training.