Do NOT waste your time with Atlas. They did NOT return the secure email provided by them, when…read morethere were questions about the online forms. Then, when you arrive for the appointment, the Atlas reception desk person tells you that you did not complete the online forms and you will need to fill out paperwork at this appointment and make another appointment to see a doctor because your forms weren't complete. Once a doctor was seen there was no help for someone who hasn't slept over 3 hours a night for 4+ months. The diagnosis: insomnia. - unbelievable!

Don't let Marsha dupe you to thinking you have a job with her. don't expect much from this lady to…read morefollow through on anything but herself. The rest of the clinic staff are nice though.

Customer service is awful! I came in asking about some…read morereplacement wheels for my friend's walker and the woman behind the counter told me they do not carry them. So I proceeded toward the new walkers in the store and she asked me what was the brand of ,the old walker. When I told her she told me they did not have that brand bcs they were not well made, so I kept on walking towards the walkers and she kept telling me in a louder voice they did not carry them. I turned around and said: I got you, but I am not looking for the same brand... she mummble something and never got up and walked to show me the new walkers... NO WONDER THERE IS NO ONE IN THE STORE!!!

Never answer the phone. Seem to push a specific face mask. Front desk not always manedread more

These people have an agenda of selling you a CPAP, and everything they do is with that objective…read more It would be interesting to see if anyone is not pointed that way after the sleep study.

Don't go there! The bed was dirty and you fell into the hole at the center. The equipment was…read morebroken.... The snaps popped off and the attendant had to keep coming in to wake me, roll me over and reattach, and they won't call back for results . On old school grading they get an F!

The team at Performance Home Medical went above and beyond to help me today. This is what exemplary…read morecustomer service should be modeled after. They showed understanding of my complex situation and handled it with friendliness and professionalism.

ZERO star for the service and lie to customers. They told me the rental fee would be $15 per month…read morefor 3 months, then the machine would be mine to keep. 3 months later, they sent the invoice to insurance for $995 and my portion was $176.54 + $105.75 for supplies. Spent few phone calls and talked to the manager, Sonia, who told me to return the supplies and equipment, she would cancel the invoice. I did what she said. A month later, I received the invoice again for $176.54 for February service. They took the machine and supplies and still charged me the money. Does anyone know how to contact their CEO or higher up?

Dove sleep center has helped me so much. From the first day the staff has been nothing but kind…read more The sleep study was very informative. They made sure I was comfortable and relaxed. They explained everything so I aways knew what to expect. They follow up to besure you are getting the best treatment for you.

From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

The unprofessional and unpleasant attitude of Dr. Christian's insurance coordinator not only…read moreprevented me from receiving her care, but angered me enough to write a negative review. I requested he confirm my coverage so he could be assured the Dr. would be fully paid, he snippily refused. He also erroneously said pre-authorization prohibits the Dr's ability to receive any further payment from me (if I wasn't fully covered -- which I am). Just off the phone with my insurer, who contradicted all he had told me, and attempted to call to straighten things out. It went right to voice mail. Twice. Moving on to a different provider, but thought others should know.

Dr. Yan was good and his pulmonary associate did a great follow-up with me getting me the correct…read moreequipment for me to use and tracking the performance of the machine as well as my usage. The office check-in went very well also with pleasant results.

Dr. Yan was thorough and made me feel comfortable. Explained things very well. It's was a pleasant…read moreexperience from the receptionist, Medical assistant , Dr Yan to the check.

Dr. Daniel is a very kind man and highly recognized by my Bellevue neurologist. All of his staff…read moreare very pleasant and the location is convenient. He is very patient and works with you and he is a very clear communicator. I'm grateful I have been referred here. Thanks Dr. Daniel and team - I feel hopeful for improvement.

It's very unclean, and my results left me confused. The doctor recommended a cpap even though I…read morebarely have more apnea than the regular person (was pregnancy at the time of the test and was told that could be a reason for apnea)