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    Dove Sleep Center

    4.8 (6 reviews)
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    The Sleep & TMJ Group: Katharine Christian, DMD - Dr Christian headshot

    The Sleep & TMJ Group: Katharine Christian, DMD

    4.8(32 reviews)
    47.2 miBelltown

    From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

    The unprofessional and unpleasant attitude of Dr. Christian's insurance coordinator not only…read moreprevented me from receiving her care, but angered me enough to write a negative review. I requested he confirm my coverage so he could be assured the Dr. would be fully paid, he snippily refused. He also erroneously said pre-authorization prohibits the Dr's ability to receive any further payment from me (if I wasn't fully covered -- which I am). Just off the phone with my insurer, who contradicted all he had told me, and attempted to call to straighten things out. It went right to voice mail. Twice. Moving on to a different provider, but thought others should know.

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    The Sleep & TMJ Group: Katharine Christian, DMD - The view is not shabby either! Extra brownie points!

    The view is not shabby either! Extra brownie points!

    The Sleep & TMJ Group: Katharine Christian, DMD
    The Sleep & TMJ Group: Katharine Christian, DMD

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    Dove Sleep Center - sleepspecialists - Updated May 2026

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