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Dove Sleep Center

5.0 (1 review)
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10 years ago

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Franciscan Pulmonary & Sleep Medicine Associates At St. Michael - St. Michael Medical Pavilion

Franciscan Pulmonary & Sleep Medicine Associates At St. Michael

4.0(2 reviews)
36.6 mi

This is an review update to recognize one of the best employees I've had the pleasure to work with…read morein the FP&SMA. For the second time in about a year I did an overnight sleep study in the Sleep Center in order to be approved for 3rd time of machine to treat my sleep apnea. As with the sleep study last time, Shannon was my assigned sleep tech (aka polysomnographic technologist). She has the innate ability to do her job while engaging in the most awesome conversation of any sleep tech I've worked with, and not counting the last two with Shannon, I've had at least three other sleep studies over the years. Sleep studies are hard for me, especially at this time of year. I had to leave my family on a Sunday night and drive 15 miles to a sleep center. It's cold and, many times, rainy. With St. Michael, the bad thing is that the center is an elevator ride down a level and a VERY long walk across the building to the door. You have to look for wall and sandwich board signs. Once at the door you press a button to have a tech buzz you in. Sitting in the lobby, you know the night will involve a bunch of stuff that you fear will prevent the sleep you're there to have for the study. And you're alone, especially after you have to power off your phone. So, for me, the procedure makes you somewhat anxious. Then Shannon comes in and tells you she'll be conducting your study for the night. Last time, we immediately hit it off because that's who she is. This time, it was a welcome reunion with an old friend. We took up the conversation where we left off. I still dislike these studies but working with Shannon, or just hearing her voice over the room intercom, relaxed me. Yes, I was able to sleep and yes, she had to wake me up a couple of times to make position adjustments to the wiring harness. But I had the best, most refreshing sleep I've had in weeks. Shannon assured me that from the preliminary results of the study my numbers looked good. This meant I responded well to the type of machine and mask used for the study. Now, I hope to never have a another sleep study but if I do, I sure hope Shannon will again be my polysomnographic technologist.

I haven't had the best experience here. The receptionists and ACTUAL Drs are ok. The lady that…read morehelped me with my machine is also great. SHARI WOOTTEN is awful and should lose her license for the things she says to people and the way she treats patients. Been here again since this review and had a better experience, so edited the rating. Brenda is great. It was like night and day on experience and professionalism. I feel like I might actually get some help now.

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Franciscan Pulmonary & Sleep Medicine Associates At St. Michael

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The Sleep & TMJ Group: Katharine Christian, DMD - Dr Christian headshot

The Sleep & TMJ Group: Katharine Christian, DMD

4.8(32 reviews)
45.3 mi•Belltown

From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

The unprofessional and unpleasant attitude of Dr. Christian's insurance coordinator not only…read moreprevented me from receiving her care, but angered me enough to write a negative review. I requested he confirm my coverage so he could be assured the Dr. would be fully paid, he snippily refused. He also erroneously said pre-authorization prohibits the Dr's ability to receive any further payment from me (if I wasn't fully covered -- which I am). Just off the phone with my insurer, who contradicted all he had told me, and attempted to call to straighten things out. It went right to voice mail. Twice. Moving on to a different provider, but thought others should know.

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The Sleep & TMJ Group: Katharine Christian, DMD - The view is not shabby either! Extra brownie points!

The view is not shabby either! Extra brownie points!

The Sleep & TMJ Group: Katharine Christian, DMD
The Sleep & TMJ Group: Katharine Christian, DMD

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Dove Sleep Center - sleepspecialists - Updated May 2026

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