1/5 stars -- Completely different arrangement and disappointing customer service…read more I paid $285.10 total expecting the elegant, soft-toned Premium arrangement shown on their website. What was delivered looked substantially different and was dominated by 10 bright pink tulips, completely changing the overall color balance and aesthetic of the design I selected. When I contacted the florist, Neli explained that tulips were present in the back of the original design. A few tulip buds are barely visible in the background of the website photo, but they are clearly not a dominant feature. In the delivered arrangement, they became one of the main visual elements. Instead of addressing the design mismatch, I received an itemized explanation of how expensive the flowers were and was told they "cannot afford to refund orders." Their own substitution policy says the style and theme will be preserved. In my experience, they were not. I'm attaching the website photo and the delivered arrangement so customers can judge for themselves. If you expect the arrangement you choose online to reasonably resemble what is delivered, I would look elsewhere. , , Update in response to the owner's reply: Neli, your reply completely misses the point. I didn't pay $285 for a hidden "treasure hunt" of expensive flowers buried under a wall of heavy, fully opened pink tulips that completely changed the design and color palette. If a same-day order requires such a significant change to the overall aesthetic of the arrangement, a professional florist should contact the customer first and ask for approval rather than simply making the substitution. And yes, your suggestion that I explore other florists is one piece of advice I will definitely follow. Future customers can decide for themselves whether this level of substitution and customer service is acceptable to them.

Love my arrangement. I wanted an arrangement that had an English countryside look and got exactly…read morethat. I ordered on Valentine's Day for a birthday and even though they were really busy, they were very accommodating.

Adam and his team never fail to put together amazing arrangements for my special friends and…read moreoccasions. Thank you!!!! Roberta

Adam and Henry's Place are floral artists. Every time I've ordered an arrangement the recipient is…read moreblown away. Aside from the beautiful flowers, Adam is responsive and communicative. Great experience always.. Thank you!

I recently ordered a couple of flower arrangements for a memorial and am so glad I chose to work…read morewith the team at Colma Floral Shop. Ordering using their website was extremely easy, and the team was super responsive and kind during discussions with their team (both in-person at the shop, and on the phone). Delivery arrangements were perfectly managed and we felt the prices were fair for both the volume of flowers and the way they were arranged was just so beautiful. This place is now my go to florist in town--highly recommend!

Ordered flowers to offer condolences to my cousins family who passed in San Francisco. I'm in Los…read moreAngeles and had no idea where to turn except for the incredible YELP. Good recommendations for this place and it was close to where I needed to send the flowers so I gave it a shot. Online ordering was easy, they kept in contact with the status of the order and it was delivered timely and as promised. The arrangement was beautiful and my family loved it. A bit on the pricey side but well worth it.

Wow, the flowers were spectacular! The smile on my…read moredaughter's face melted my heart, I haven't proper words to describe just how happy she was at how beautiful they were. I absolutely recommend Ah Sam Floral! Thank you for making the experience with my order & delivery & results, to be beyond expectations.

Overall, the job just felt really really really rushed…read more 1. Placed an order the day before and call them afterward to confirm the order and the time. I showed up at the exact time, but the florist just started working on it. It was done last minute and it was about 35 minutes late. 2. The flowers I got didn't match the picture as advertised. Florist went on to say that the picture on the site is for a premium, but nowhere in the fine line says that. Some of these flowers are old and really unorganized.

I don't have pictures but these ladies are AWESOME! Very helpful too. Attending a memorial…read moreservice in the area and just looking for a simple keepsake for the family. They are making a large glass bowl terrarium using requested succulents and crystals! I know it will be easy to keep after the service! The folks here are easy to work with - they do delivery for a small fee. Make great suggestions and open 7 days a week!

I went to their shop on a Monday and Ordered a funeral arrangement /spray for a Friday service at…read morethe church for a total of $360. I chose the Paradise spray as the young man who had passed away really liked Hawaii. I asked the young lady that took the order whether it's large or if I pay more would it be larger and she said all the sprays are the same size and if you pay more, they would just add more flowers but the size would be the same. So, I asked her to charge me more for more flowers $300 and go from there. Told her it's for a young man who has passed away and I want it to be special. After calling someone to make sure they can do this arrangement due to the fact that they were very busy with weddings that weekend, She assured me that it would be done and made special. She even said that they have all the flowers in-season to be able to make this spray. At he church service on Friday I was so EMBARRASSED by the arrangement. It was small and not balanced (maybe it was missing the leaves around it... not sure) but it looked terrible or maybe the florist just didn't take the time to arrange in properly. I think they should not take additional business when they cannot handle it. I know the cost of a funeral spray does not compare to the revenue they get for a wedding but this was important to me and I wanted something special for my loved one. Unfortunately I did not get a chance to take a picture because I did not want anyone associating those flowers with me. After calling the store, a couple of people (Regina and then Mark) called me back and just apologized; At first offering to refund me 50% but then rescinding that offer. Their messages mentioned that I was charged appropriately for the arrangement and they would contact me but I never heard back after leaving my review. There should be better training of their staff when a customer orders so they do not give the wrong information about the size of an arrangement and also, not take on additional business when they cannot handle it. Think twice about ordering a one-off arrangement from here; their focus is only on big-ticket revenue from weddings.

The service was 10 stars!!! I spent 10 mins there talking and laughing…read more The selection of flowers and bouquets is 10 stars!!! Super Fresh flowers, great variety of bouquet styles and colors. Arranged perfectly and professionally. And the value is incredible! I bought 3 gorgeous items for what another place would charge for just one!!!! I popped in today to try my luck at getting a graduation leí. I didn't preorder, so I didn't think I could get one, and already had a disappointed look on my face as soon as they asked. The owner looked at my face and quickly said "it's OK, I have an extra one!" It totally made my day! Then I saw a super cute ribbon one and they said it was available. While I waited for them to be rung up, I turned around and spotted the bouquets! I bought one for my Mom who just adores flowers on a random Wednesday. The flowers are sooooo fresh and arranged BEAUTIFULLY! Go check them out for yourself.

I ordered flowers from San Bruno Flower this week. Because the recipient has 2 cats that like to…read moremunch on plants I was very specific on what flowers were acceptable. Jorge was so kind and helpful. He himself has cats so he was already aware of what flowers would work and which would not. The flowers were delivered as requested, and they were spectacular! Thank you SBFF for the great service.

I really wish Anna was in LA because she would be my go-to florist!…read moreWorking with her was such a breeze. I just told her my budget and what I envisioned for the bouquet over the phone. The next morning, she put together the arrangement and texted me a photo to make sure I was happy before delivering it. I've never seen a florist do this before - it takes all the guesswork out of whether you're going to be satisfied with what you've paid for, and she greatly exceeded my expectations. Anna is also incredibly talented. We loved the bouquet she put together!

I had such a wonderful experience with this local florist! Anna, the owner, is incredibly sweet and…read morewent above and beyond to help me with a last-minute order. She was able to prepare everything for same-day pickup and even arranged a beautiful aqua box so I wouldn't need to transfer the flowers into a vase until the next day--so thoughtful and convenient! She also sent me photos of the arrangement beforehand and welcomed my input, but honestly, it was already perfect. You can really tell she puts care and attention into every detail. We received so many compliments on the flowers during graduation--everyone loved them! I would absolutely order from her again Highly recommend supporting this amazing small business!

Very friendly and accommodating florist. I don't live in the area. But, we wanted to send flowers…read moreto our Aunt. It was her birthday plus she also had surgery. We wanted to cheer her up! The flowers they sent were beautiful, bright and cheerful! That's what I wanted. Our Aunt particularly loves the Sunflowers! I know what flowers cost these days. And for California, I thought the price was fair. And they were willing to send me a text to let me know that they were delivered, which is what I particularly like! I'm very pleased!

I am so very happy with Bloom Sunshine Flowers. Just five days before my Mother's memorial they…read morecreated a beautiful arrangement of flowers around my Mother's wooden box which held her ashes. Thank you so much.

Gabriele provided the flower displays for our silver wedding anniversary. She came round to my home…read morebeforehand to understand my tastes and get a feel for the surroundings. I wanted something eclectic and contemporary, and she produced the most breathtaking, stunning displays that far surpassed my high expectations. Amazing blend of colors, unusual shapes mixed in with tone and taste - stunning stuff. The displays were a focal point for the renewal of vows ceremony and a private meal for close friends in my home, and absolutely transformed the space into something otherworldly. Exactly what I wanted. I cannot recommend Gabriele's work highly enough.

Colorful events did my wedding & I cannot believe what an amazing job they did! The center pieces…read morewere exactly what I wanted & made the room feel so special. They also did the trellis that I got married in front of & my bouquet (and wedding party's flowers) which were fantastic. I still get compliments on my wedding day flowers! Highly recommended if you want a stress free experience!

I sent flowers for my daughter's birthday and wanted in pink setting. She loved the flowers. I was…read morevery glad. Thanks for the beautiful flowers.

My mother contacted Dragonfly Floristic for a hand-held bouquet for my law school graduation, and…read morewas able to arrange a pick-up from Olga in Cupertino the day before the ceremony. We were all absolutely FLOORED by how gorgeous the bouquet was! The flowers were fresh and so unique, and the arrangement was just flawless from all angles. They kept really well until the following day, too. These were unlike any floral arrangement we'd ever seen before - truly original and so elegant. I got so many compliments on it, and my mom still says it's the most beautiful bouquet she's ever encountered. We would recommend Dragonfly Floral in a heartbeat for all your flower needs. Run, don't walk!!