Absolutely awful. Flowers were old - The ones that survived were blemished and open. Avoid at all cost And expensive - You'd think for $150 you'd get some decent roses. 29th Anniversary gift for my wife... read more

BloomsyBox - Florists Near Me - Miami, Florida

I purchased a 3-month subscription for my mom. All 3 months the flowers arrived half-dead, limp, and turning brown. Even though they were put in water immediately upon receipt, the bouquets each lasted 2-3 days. This is really disappointing and kind of embarrassing, since it was a gift for someone else. She lives in LA, so it wasn't some remote location where shipping impacted the flowers in some way. In reading some reviews, I see that some people were thrilled with each delivery. I guess that means this service is a total crapshoot. On a positive note, I did receive a refund, so the customer service seems good. read more

I purchased a petite orchid for a friend who lives in San Francisco. I finally saw the flowers today in person and I'm so disappointed. The petite orchids are pitiful looking and not like it was pictured on your website. There's nothing worse than paying over $90 for flowers to send something special for a loved one that looks like crap. Maybe it'll bloom one day, but this is not what I expected. :( read more

I sent my mom yellow roses for her birthday. She received pink roses that looked like they had been threw a war. There were stems without flowers on them and the rest were withed already. They did not even offer to replace them ! I did get a full refund but nothing else. Will never do business with them again. read more

Bloomsybox is a florist that delivers all over from their farms directly to homes. You have an option to order a single bouquet or a flower subscription (weekly, bi-weekly and monthly plans). I ordered the Christmas Marvel Premium for myself and a friend. The description on their website says that it "is the ultimate bouquet for the holidays! Featuring graceful white double lilies, deep red roses, and white mini-calla lilies framed by striking green monstera leaves, this bouquet is like no other." It was delivered on the day I wanted it in a well protected box. The flowers were stunning! After arranging them in a vase I couldn't help but sit back and stare at this beautiful bouquet I just put together. I have ordered many flowers from local and national flower organizations, but this one is seriously the most beautiful I have ever seen. I also ordered a 3 month subscription and know that each month I will have something truly beautiful to get me through the Minnesota winter. And by the way, 10 days after my bouquet arrived it looks even more spectacular as all the flowers are in full bloom! My house smells heavenly. I can't imagine ordering flowers from any other Florist near or far. This company definitely knows how to deliver on their bouquets. I highly recommend them. read more

BloomsyBox - Christmas Marvel Premium Bouquet - Florists Near Me - Miami, Florida

They deserve zero stars for horrible service and a customer service staff that prefers to make sarcastic comments than help. Ordered flowers for a very special occasion and asked for flowers to be delivered that day. They never arrived and customer service rep wasn't helpful. Then fiancee got them a week later dead and most were off of the stems. Replacement flowers were supposed to be delivered a week later but on that date only a label had been created and then shipment was cancelled without a word from the company. Don't waste your time unless you want horrible customer service and dead flowers. This company has no compassion and doesn't stand behind their flowers. Please look at reputable flower companies as this sure isn't one. read more

BloomsyBox - Flowers arrived dead a week later than I ordered them to be delivered for. - Florists Near Me - Miami, Florida

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My daughter began giving me a monthly Bloomsybox subscription for Christmas 3 or 4 years ago. The first year was wonderful! I often took pictures of the bouquets and sent them to my daughter to show how beautiful they were and how thankful I was for her gift. The quality of the bouquets and the customer service has gone steadily downhill each year. The bouquets are no better than an inexpensive bouquet at the grocery store. I haven't seen a lily in forever and portions of every bouquet are often damaged, drooping or dead. They've sent me exotic bouquets that are so dark, dreary and just plain ugly. One actually had baby bananas in it! Who wants to display baby bananas in a vase!! My current bouquet has dark red roses in it and the ugliest fillers! The colors are not "summery" at all. I would NEVER have purchased such an ugly bouquet on my own. I have contacted customer service for various legitimate reasons over the years and only got responses during the first year. Now my emails go completely unanswered. I have instructed my daughter not to give me another Bloomsybox subscription this Christmas. We will investigate other options. I strongly suggest that you consider another source for a floral subscription gift! read more

I Purchased the outdoor gardenia plant for Mother's Day. My mother received a plant via delivery- it was not the gardenia plant -that I ordered. I have tried numerous times by phone to reach customer support - no luck - always goes to voicemail. All I want is to be refunded. False advertisement is a crime. read more

I ordered Mother's Day flowers for my mother, Iris. I chose an arrangement with Irises (as I do every mother's day). Only tulips were delivered. I wrote to customer service to inquire and was told in response repeatedly that the pictures are only "examples." Yet the description on the website makes no mention of this. Rather, it says, "Because innovation and creation are always at the top of our minds, we've managed to create yet another gorgeous, blooming floral design that will captivate your eyes in just a matter of seconds. Watch out because this bouquet is ready to conquer your hearts with a dose of twenty pink fancy double tulips, five blue iris, three Matricaria daisies and to top this perfect bouquet off, you'll be receiving four pink Lisi as well. What does a magical dream of flowers look like? You're staring at it." What a disappointment! Definitiely do NOT recommend! read more

Not what I was expecting! There were broken stems, droopy flowers and roses turning brown. I just received this delievry 5 minutes ago!! read more

BloomsyBox - Florists Near Me - Miami, Florida

Awful experience. Flowers arrived several weeks late. Emailed back and forth multiple times with customer service and was told they would be arriving soon every single time. Zero help. I will never use or recommend this service to anyone. read more

Terrible service and system. The sytem to order recorded the address wrong which only added to delayed shipping AND then the date selected was not the date that confirmed so the date the flowers were supposed to arrive was more than a week beyond the requested date -- NOT due to shipping service issues. WILL NEVER EVER EVER support this business again. This is why consumers whenever they can should shop small and local so they receive a better service and know their finished product. read more

Got a free offer to start this monthly service in November. it's almost January and I still haven't received any flowers. Customer Service is not helpful. read more

The box of flowers were outside all day in 85 degree weather. When I got home after work at 7:00 p.m. they were all wilted and half dead.

I purchased the 3 month plant subscription for my wife for Mother's Day. It was over $200 so I was expecting some larger and unique plants for ~$66 per plant. I was so disappointed when we got her first box to find a small common white orchid that my local grocery store sells for $15-20. The bright side is they cancelled my subscription and refunded me for the remaining 2 plants. I was just expecting more/better/different rather than just overpaying for plants that I can find anywhere. read more

I ordered flowers for my mother for Mother's Day. She got something totally random from 1-800-Baskets. When I called Bloomsy Box they said it was a shipping issue and to call Fed Ex. I called Fed Ex and they told me to call Bloomsy Box. I did not ask Bloomsy Box to use Fed Ex. I did, however, pay Bloomsy Box for flowers my mother will not get. read more

My husband gave me a yearly subscription to BloomsyBox for my birthday. The first "bouquet" arrived and we were so disappointed. It looked like someone had stopped by the side of the highway and collected some dying flowering weeds. We got out of the yearly subscription but were told that we couldn't get a refund for the first bouquet- even though it was awful. All sales are final- no matter what. I was given a credit for a new bouquet but it doesn't cover the cost of their bouquets or the shipping. So- rather than using the "credit" through these scam artists, I am writing reviews about them to warn others away. Stay away!!!! You're better off going to the grocery store once a month and buying much nicer, longer lasting, and less expensive flowers. read more

BloomsyBox - Florists Near Me - Miami, Florida

Received DEAD Flowers first shipment of new subscription. When I contacted the company to complain, they claimed don't want to help, and then canceled my subscription instead of helping - they put in writing they were going to make it right, but never offered any solution other than canceling. Very snarky attitude, very rude customer service. Very disappointing. It's not my fault you sent dead flowers, but yet you punish your customer. How very sad. What a sham of a company! read more

I ordered flowers (24 green roses) and below is what I received. Not only did I get 12 roses but they were not green and looked white and tan more then anything. Shady business in my opinion. Please let me know if my order looks like anything that's your are advertising. read more

BloomsyBox - My order that was received - Florists Near Me - Miami, Florida

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I was the lucky recipient of a Bloomsy bouquet for my recent birthday. Unfortunately delivery was scheduled during the recent major snow and ice storms that crippled the nation. My flowers arrived about 5 days late after waiting in Memphis while the trucks were stranded. They were a little droopy but still beautiful! I didn't complain; who could, given the real tragedies occurring in Texas. Imagine my surprise when I received a second delivery of the same bouquet! Super fresh and much appreciated. Bloomsy went above and beyond and I'll only order from them in the future. read more

Terrible experience. Ordered flowers on Feb. 5 to be delivered on Feb. 12 in honor of my mother's death. Received no messaging that the flowers would not be delivered on time until I contacted customer service, who said they would be delivered on Feb. 15. They did arrive but were completely dead, since they had shipped on Feb. 9. I contacted customer service again who said they would re-deliver on Feb. 23. Flowers did not arrive. Called customer service on Feb. 24 and they said the flowers had not been reordered because they needed to know what to put on the card. Um, how about the first message I wrote when I ordered them 3 weeks ago? Customer rep tried to blame me for this. Buyer beware, this is a terrible service. read more

BloomsyBox - Florists Near Me - Miami, Florida

I have been with BloomsyBox for six months. The flowers are alway beautiful and different. Customer service is assume.

If I could give less than one star I would. My husband purchased a monthly roses package for me for Xmas. 4 of the 7 months so far have had significant problems. There is literally no way to contact customer service; they don't answer the phone. Emails are met with an auto generated response that they will follow up, but they don't. The flowers arrive in a cardboard box with no water and are in transit for anywhere from 3 - 5 days. There is little chance that they can arrive fresh or alive. There is so much wrong with this business that the details would take up pages. Buy your flowers elsewhere. There are plenty of good recommendations for similar services out there, including buying local. read more

I will never order flowers from them again. This was the worst flower buying experience ever. Price is $79.99 for it? Seriously? I'm very disappointe read more

Ordered on July 20 for August 12 anniversary, they swore up and down it would be here today. But it "missed the plane" and wouldn't be delivered until a day later. No refund, nothing done to make it right. I was basically told to suck it up and there was nothing they could do. Never using again. read more

I rarely give bad reviews but this company is one of the worst customer experiences I have ever had. Their product is lacking. I purchased the NYBG subscription for my wife for Christmas 2022. The first delivery was ok with some dead flowers but not terrible. The following months since then there has been only 1 month that was delivered as expected. Most were delivered half dead or 3-5days late. The company made good and replaced the orders but those too were not of the quality I would expect. I was told by a BloomsyBox customer rep that this happens when the flowers come from South America and that she is switching my flowers to be fulfilled from the US to avoid customs and other logistic delays. Being as unhappy I decided to cancel the subscription after the 3rd quarter (9months) of deliveries. I spoke with an Agent on the phone after trying repeatedly to call and having the phone system drop calls or just hang-up and never transfer. I also emailed several times which all went un-answered. After speaking to the Agent in July and explaining the reasons for cancelling and receiving the final month credited back to be, I was surprised when several hours later the agent called me back to blame me for the issues and that my expectations were too high and that it is normal for overnight shipments to take 3-5 days or more to be delivered. She also accused me of making the company switch to domestic sourcing of the flowers and that I should have known that those flowers still came from South America but were sitting even longer which is why the quality suffered. My last delivery came the next day (11days after the order was generated) and was the wrong bouquet. It was not the tropical NYBG subscription. She apologized and offered to send the correct bouquet. 30 Minutes later, she calls back to argue with me and again accuse me that I made them switch to the US fulfillment in February and that is why I got the wrong bouquet because the tropical bouquet has to come from Ecuador or Columbia. I was completely taken aback. I could not believe that after I had cancelled the month before due to quality and customer service issues that this agent was brash enough to call me and blame me for their lack of quality and service. After 5 minutes of her arguing with me she asked if I still wanted the replacement bouquet. I told her to either send it or credit my account but to never contact me again as it was harassment the way she was calling me to accuse me of causing the problem. They lost me as a customer due to the quality of their product and service. I would have left quietly as they did try to properly fix the issue by replacing the products. However, the harassment is why I am writing this review to warn ALL potential customers to beware of this company's product quality and in my opinion the worst customer service I have experienced in a very long time. I am going to buy the flowers monthly locally through a florist and keep my business local. read more

My husband ordered a box for my 40th Birthday I wish I could send a picture of how the flowers came. Wilted and 1/2 alive When I contacted the company for a refund they gave me the money minus the first order that shipped that looked like crap which is why I complained in the first place. They said they couldn't refund all the money and sent out replacement which I never got! Buyers be ware! Don't shop here. Popoor quality. My 10.00 Heinens flowers from Easter are better looking then these! Wish I could post a picture. Don't shop here!!! Don't waste your money!!! read more

My husband ordered 2 dozen roses for me for our anniversary. They were supposed to be delivered on December 9th...they were just delivered today December 26th! When we opened the box it only had 23 roses and most of them were already half dead. Not what we expected or paid for! read more

Flowers for Mother's Day arrived dead and dying. They offered to resend after the holidays but what is the point. No more for me.

They are horrible. I ordered my mom a 3 month subscription for mother's day more than a week in advance.. bad decision. they failed to deliver. And they have terrible service. Theyre literally never available to talk or speak to anyone. Don't order from them. Huge mistake. They missed Mother's Day for me. I'm so upset. read more

This was a single-time order. I never got an email confirmation. On phone was told one to be sent to email add. Nothing. Emailed them, got a robot reply saying "We're on it!" an "We'll get back to you right away!". Nothing. My credit card company intervened and disputed charge. Almost lost $75.00 for what. I dunno. Never again. read more

My husband sent me a bouquet from them. It is a cheap flower bouquet--broken white chrysthansemums, 5 mini carnations and 5 large red flowers held up by plastic sleeves--nothing like the photo showing roses and lilies. Certainly not worth the amount charged! He could have gotten better flowers from Amazon for lower cost. Really sorry. read more

Just wanted to give a heads up on the Flower Renewal. Ordered a 3 month prepayment package and the first flowers were beautiful, 2nd were OK, but 3rd delivery the flowers were very droopy. Then got a 4th delivery - thought it was a mistake, only to find out they did an automatic renewal. Did not see anywhere that permission was given to do an automated renewal - Not Happy! However, Dannie was very helpful and pleasant when called to assist us in de-activating the account. Had thought to order more flowers for a different person, but will not be doing so now that this occurred. read more

We received an annual subscription as a gift from my in laws and it is the worst gift we ever received. We have a cat and lilies are highly toxic and lethal to cats. We have received lilies in nearly every box and have asked them FOUR TIMES TO STOP SENDING LILIES. Each time their customer service reps apologize and say that they will note our account to stop sending lilies. Each time they offer a replacement bouquet and something different than what they offered shows up. Last time they promised roses, but I received bent and broken sunflowers instead. These people are incompetent, irresponsible, and I hope they go out of business. We have forbidden them from ever sending us anything again. They give zero effs about killing cats or doing their jobs. read more

I ordered a bouquet for Mother's Day (5/9) and after ordering we were told that it would be delivered between 5/3 and 5/7. On 5/8 we were told that the order was delayed and, while shipped out on 5/4, it wouldn't be delivered until 5/13 (after Mother's Day). While the shipping issue was probably FedEx or UPS issue it is still the responsibility of BloomsyBox, not the purchaser, to deal with the issue. Today I was told by BloomsyBox that the shipment was lost. I was given the option to refund or send another. Given the fact that a Mother's Day gift would then be arriving a week later I expected that BloomsyBox would compensate with a cost reduction or immediate express delivery. I indicated as much and was told that all they could do was resend or refund. I think, under the circumstances, they could have made more of an effort to make up for their failure and the fact that my mom had not give for Mother's Day!! I ultimately opted for the refund and went with another vendor to re-order. I was willing to pay the other vendor more rather than give my business to BloomsyBox. read more