I was a patient at IU Health Bloomington Hospital from June 13 through June 20, spending a full…read moreweek there. When I arrived, I was extremely sick with pancreatitis and absolutely miserable. I spent my first 30 hours in the emergency department waiting for a room to become available upstairs. Over the past 12 years, I've been in and out of IU hospitals more times than I can count, including Methodist, Fishers, North, and West. I've always received good care, but my experience at IU Health Bloomington was, without question, the best hospital experience I've ever had. I wasn't just dealing with the physical pain of pancreatitis. My father had passed away only a week earlier, so I was struggling emotionally as well. Every member of the staff, including the doctors, nurses, patient care technicians, therapists, kitchen staff, and housekeeping, treated me with genuine kindness and compassion. Whenever they had a few extra minutes, they would stop and talk with me, letting me vent and helping me through a very difficult time. Because I was an hour and a half from home, it wasn't practical for my wife to visit, especially with today's gas prices. The hospital staff became my visitors. Not once did anyone make me feel like I was taking up too much of their time. Several staff members even walked the halls with me so I could get out of my room. One person took me to the gift shop so I could buy some sugar-free hard candy. I also needed a phone charger, and I was pleasantly surprised to learn the gift shop provides patients with a free charging cable and charging block if they need one. As someone who has been hospitalized more times than I'd like to admit, I can't tell you how many times I've forgotten a charger. At one point, I mentioned that I was constantly hot and asked if they happened to have a fan I could borrow. They brought me a nice battery-operated fan. I was told they can't sanitize and reuse them, so patients get to take them home after discharge. It may seem like a small thing, but little acts of kindness like that made a huge difference. One thing I also have to mention is the food. Let's be honest, hospital food doesn't usually have the best reputation. Somehow, IU Health Bloomington missed that memo. The meals were exceptionally good. There were plenty of choices, everything I received was fresh and well prepared, and the kitchen staff were just as friendly and accommodating as everyone else I encountered. The chicken parmigiana was almost as good as Olive Garden--I know because I had dined there a week prior. I was certainly happy to get home, but my stay was about as pleasant as a week in the hospital with pancreatitis could possibly be. I only wish IU Health Bloomington were closer to where I live. I had written down the names of many staff members I wanted to recognize personally, but unfortunately I've misplaced that notebook. I hope someone at IU Health Bloomington sees this review and lets the staff know how much I appreciated everything they did. During one of the hardest weeks of my life, they treated me with compassion, dignity, and humanity. I'll never forget it.

A week long stay, following an emergency dept visit, plus surgery. The upper level staff, I found,…read morewere pretty good. The nursing staff, admissions, and others, were very good to mediocre, and even dangerous. They are maxed. Full hospital and ER when I arrived. Fifteen hours from ER to get to a bed. They ignore alarms, call buttons, and are really harrowed as a nursing staff. They're poor communicators. They are rushed. Yes, there are excellent nursing staff (RN/LPN) and a few that don't have time, are not situationally aware, and at worst, deliver dangerous care. It's my guess that certain administrators and MBAs need to be sacked, and the quality of care revisited, as it is not endemic, it is not a goal, and it is not woven into what they do-- the professional staff excepted. If you can avoid going here for ER/ED treatment, go somewhere else. This place is screaming over-capacity, and terrible interdepartmental communications; this was my anecdotal experience. YMMV.

I was admitted through the emergency room, and the care I received was mostly very good. My only…read morecomplaint is one night when the nurse wasn't responding after I pressed the call button. Otherwise, the staff was kind, caring, and outstanding overall. Even the food was good, the best I've ever had in a hospital.

Tried to see NP established with and was told it would take over a week to get in. Was told if you…read moredon't like the service go to a walk in and hung up. Not how was treated by Monroe in the past. Horrible service. If I could leave ZERO stars I would.

I have returned for outpatient therapy. The hospital added an outpatient center. I would…read morerecommend the center for outpatient therapy. They have three full time therapists as of the writing of this review. They have a full time unit secretary and a receptionist to greet you as you enter. Give them a try the next time you need physical therapy in Ellettsville and Bloomington.

From the owner: At Bloomington Regional Rehabilitation Hospital, we provide specialized inpatient rehabilitative…read moreservices to our patients, serving south-central Indiana. We see patients who often are recovering from disabilities caused by injuries, illnesses, or chronic medical conditions. Our hospital is located in Bloomington, IN. We are a member of a larger network of rehabilitation and critical care hospitals, but are managed locally to best meet the needs of our own community. As such, we are able to share information, knowledge, and resources with all our hospitals so we can continually evaluate and improve the delivery of care to our patients. We consider it a privilege to be able to offer this high-level care to the Bloomington community.

Dr Labban/ Dr Harris are in OB GYN dream team. I moved from Texas when I was 32 weeks pregnant. I…read morewas so scared that I wasn't going to be able to find a good doctor to care for me the remainder of my pregnancy and for labor and delivery. I called every OB in Bloomington. The sweet ladies at Dr Labban/ Dr Harris's office Assured me they could get me in and that I would get great care. I was thrilled. I think I even cried on the phone, but that's pregnancy hormones For ya. The office, although a little old-school, is clean and they are very professional. I received great care through my pregnancy, and labor and delivery. Dr Labban delivered my son via Caesarean section and he did such a great job. My scar is great, as good as a scar can be. I really appreciate these doctors and the women they have working for them. They make me feel comfortable, at ease, and the billing and scheduling system is easy-going. I would recommend these doctors to any of my female friends.

this was a humiliating and degrading experience. just because i wanted to opt of a pelvic and…read morebreast exam, he was very cruel about it and his fragile masculinity made him think it was because he's a man. i would not go see a male doctor if i were uncomfortable with men. i'm uncomfortable with the exams. but when he walked in, it wasn't about me, it was about him. not to mention the fact that i could hear them talking about me outside of the room. i've never had such an awful experience at a doctors office in my life. he would reply with a snarky comeback to this review if he could.

Dr Ghosh whom is a nice enough man doesn't believe in Crohn's Disease, Celiac's, or other permanent…read moregastroenterology conditions. If you see him at age 18, he will take you off all Crohn's medications until you almost die from passing and vomiting blood. Coming back to Indiana he still doesn't believe Crohn's Disease is real.

I'd like to thank Dr. Chang and Dr. Ghosh at IMA Associates for being such wonderful doctors. They…read moretruly care about helping people feel better. I dealt with a problem for two years; it was the most miserable and frustrating years of my life until these two doctors cared enough to get to the bottom of the problem and made the necessary referral for me. Dr. Chang and Dr. Ghosh are both very kind, understanding and patient. I had abdominal rectal prolapse surgery on 11/12/09 at Kendrick Regional Center and it couldn't have gone any better. I was terrified about being put out and having this surgery, but these two doctors encouraged me, were very positive, continued to advise and help me until I had the surgery. Dr. Johansen and Dr. Maun performed my surgery and did an exceptional and outstanding job. I'm doing great and I can't say enough good things about Dr. Ghosh and Dr. Chang. They have both been amazing and given me exceptional treatment. Dr. Ghosh and Dr. Chang at IMA Associates truly display the highest qualities of a wonderful and caring doctor. I would rate these two doctors above and beyond five stars. I'm very grateful to have them as my doctors and give them my sincere thanks and greatest appreciation. Susie F.

Came here with strep throat symptoms only to be told that there was no provider on site when I…read morearrived, and that they were at home sick. They told me I'd have to do a tele-health appointment or wait til tomorrow. Really?!?! You don't have someone on call for when this happens? Why even bother being open? Thanks to that I'm currently at the terrible IU Urgent Care up the street waiting multiple hours feeling sick as a dog. Thanks a lot.....

I wouldn't visit this place if I was dying! Horrible experience from start to finish. Incompetent…read morecheck in lady, only one in waiting room although I waited 30 minutes to be called and was stuck in a room for 45 minutes, they could careless about the patients. 6 workers on computers but nobody can focus on someone stuck in a room and left, unacceptable!

The staff is amazing! I have a needle phobia and they went above and beyond to make me feel…read morecomfortable and at ease! I won't go anywhere else for my blood work again.

I had to get some blood work done for for one of my doctors back on the east coast. I was afraid I…read moremight have difficulty if the doctor submitting the lab work was not a part of IU Health. I went to Ima which is located in the same building as my local physician. They confirmed over the phone that I would be able to have my blood drawn there and the tests would be sent to my physician, not being a part of IU Health was not an issue for them. The woman at the front desk was very pleasant, took my information and after a short wait I was directed into the back room with a phlebotomist. All the staff was very friendly and the visit was quick and painless. I went back a few days later to get a printed out copy for my own records and to share with my local doctor. Again the staff was very nice, the wait was quick and I was on my way with my results.

I ended up at the new hospital in the emergency room after suffering from sepsis. The hospital is…read morerelatively new and overcrowded already. The staff is extremely caring and professional. The hospital is still working out the systemic kinks. I spent the first night in the emergency room because they were overcrowded. They need mirrors and directions and ultimately a parking garage. This hospital is an improvement over the old hospital.

You feel like you're in a prison first of all, they probably have five people in staffing and you…read moreabsolutely should never go to this place if you're in an emergency because it will take days and yes I mean days to receive help from a doctor and get answers. After my father had a severe stroke, It took them three days to run any test And we're still waiting to hear from the doctor for results. Don't risk your life by going here

Updating my review, specifically for Rita Burkholder NP's office and the online "patient portal"…read morewhich is supposedly how your provider communicates with you. IMA Landmark is now part of IU Health. I have always had good experiences with IU Health. Unfortunately, this has not been the case with Rita's office. I had a test run at the end of February. The results were sent to Rita's office within 24 hours. It took a week for them to get the results to me and only after I called the office, was on hold for ten minutes and then had to have Rita's nurse call me back. I had checked the patient portal multiple times and they had the test listed but no results so that was when I decided to call her office. I asked her nurse if it normally takes a week to get test results and she got defensive. I wasn't blaming her or anyone, I just wanted to know if it is normal to wait a week for test results. I also asked her if the results of the test would be put on the patient portal and she said they would be. The actual results of the test (the numbers) are STILL not on the patient portal. So, while I received a diagnosis (very bluntly delivered over the phone from Rita's nurse) , I have no idea of what the actual results of the test are. Called again today, this time on hold for about five minutes. Had to leave a voicemail for Rita. Hopefully the results of the test will be put up on the patient portal which is supposed to be how we can see our test results, communicate with our doctors and take an active role in our healthcare. Very disappointed in the level of communication with my healthcare provider and the total uselessness of the patient portal. Hoping this improves but definitely considering finding another provider.

I came to the east side and was told there was an hour wait. I was told to drive across town to…read morethe new location on the west side where there was zero wait time. I did. There was a full waiting room on the west side and a line backed up to the door. They were advising people to drive to the east side. People were really upset as they'd all driven from the east location to the west upon front office staff advising they do so. I was sick enough that after being told they had over an hour wait at the west side I drove home and did a virtual visit which is exactly what I'll do next time I'm sick. This was a super frustrating situation because the offices were not communicating with each other, but both telling people to go to the opposite location.