I was taken in refusing treatment and told I would not be charged for their services. The claim was misfiled with this institution assuming my work insurance would pay for it along with the FMLA Act. The patient's advocate, Jason, had no empathy and suggested that I pick-up my treatment records. He stated I would be charged and they can't refile due it would be fraud. The treatment received authorization, but my insurance didn't have additional coverage to pay for the treatment. I have heard back from the cashier, Janet, which this case will be filed and assured me they will handle this matter. She is following through and it is too, bad that Jason, the patient's advocate doesn't care re the patient's care. I have a nursing background and do know how patients should and shouldn't be treated. I do know that is why insurance companies do not want to pay for treatment that in not necessary or the hospital wants to take advantage of them and know that the bill will be passed on to the patient to handle. The "no care" attitude. No wonder we have issues with health insurance being charged for bills that are uncalled for. It is the hospital institutions taking advantage of the insurance industry. This is why we have the issues getting good insurance these days and the costs are sky-high! read more