As of 10-12-23, there is new office staff & the response is so much better- things are headed in…read morethe right direction.

went to Dr Karen to treat my melasma. She recommended aerolase so I purchased $600 worth of…read moreaerolase sessions which obviously did not work, I also bought$275 worth of product that was supposed to help. When I brought the products home, they were empty. I also purchased a $200 gift certificate for botox. She never used my gift certificate for my botox and when I asked her for the money back, she refused unless I signed a waiver stating I would not slander her business. Did did refund me $575 to cover the remaining aerolase sessions and empty product but sherefused to give me back my gift certificate money. She also had an unlicensed esthetition work on my face which is probably why it never worked and I believe she diluted my botox because when she injected me it was running down my neck and back and after 2 sessions of injections my face was still unaffected. I had to go pay for more botox at another spa so I ended up paying double for botox. The nurses and staff are also very unprofessional and rude.

Dr Karen is incredible. Not only was she able to get my daughter in to see her on a very short…read morenotice, but she also removed a piece of metal from her finger that IU Urgent care refused to remove. It's rare to find a Dr. that actually listens to their patients and adds her personal touch and provides excellent care. I highly recommend Dr Karen Reid-Renner and her office staff are wonderful too.

Completely disorganized and not professional. Refused to release my medical records. Had to get my…read moreattorney to write three letters to her. Finally she released them and they had been altered. She tried to mix her religious beliefs into my Christian faith. Told me I was going to hell. This is when I left her practice and requested my medical records. Things went downhill quickly.

The place had a nice and relaxing vibe. My NP was super nice and informative/knowledgeable. Overall…read morehad a great experience and will be returning.

Very convenient to have everything done in one place and to be able to pick up your prescription on…read moreyour way out. On the other the hand, the staff is usually rude and very impersonal.

Don't go here if you're poor , on disability or in real need. Unbelievably callous regarding care…read moretoward my family member. Thanks to Hamilton, he's a walking heart attack with further damage to his heart and kidneys from being prescribed 800 mg Ibuprofen for brittle bone disease. Then suddenly cut off nerve medication Because the doctor said he missed three appointments and we have proof that he didn't. Thank God for Morgan county physicians who actually care.

Paid over$1000 for HRT pellets -- but can't get Dr to call you back when there is a problem -- even…read moreaccepted $50 service fee for Dr to call on Sat. With once again no return phone call. Before going for another $400 pellet I asked staff if I could please talk to Dr (since I had problems from last pellet and no one returned my call) and was told once again that the Dr was " too busy" to call and discuss my previous situation. I'll be taking my friends advice Ang seeing there HRT Dra whom they brag about always making time for them. When your spending big bucks out of posset you deserve a lil respect.

Dr Andry and staff are amazing. The pellets have been a life saver and Dr. Andry goes above and…read morebeyond to work with me and figure out any issues I am having. I always receive call backs/answers within a day but typically just a few hours. I highly recommend Dr. Andry and his staff.

I love visiting Dr. Knabel. I have never had a favorite doctor before, but I actually feel heard…read moreand listened to here. He's an osteopath and has an excellent approach which combines medical knowledge and common sense. He explains things clearly and simply, and is funny to boot. He also considers whether medication is really needed, and how strong it should be given the specific circumstances, as opposed to pushing medication strongly. His nurses are lovely as are the front of house staff. Even changes in insurance are fairly smooth. The facility is always clean, quiet and never seems to be in a state of chaos (which I can't say for most other doctors offices I've visited over the years). When I come here I am a person, not a slot filling up time in his calendar. Thanks for treating me with respect and kindness and helping me to get better Dr. Knabel!