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    Ima Laboratory

    4.5 (2 reviews)
    Open 7:00 am - 6:00 pm

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    8 years ago

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    6 years ago

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    IU Health Urgent Care

    IU Health Urgent Care

    (12 reviews)

    I came to the east side and was told there was an hour wait. I was told to drive across town to…read morethe new location on the west side where there was zero wait time. I did. There was a full waiting room on the west side and a line backed up to the door. They were advising people to drive to the east side. People were really upset as they'd all driven from the east location to the west upon front office staff advising they do so. I was sick enough that after being told they had over an hour wait at the west side I drove home and did a virtual visit which is exactly what I'll do next time I'm sick. This was a super frustrating situation because the offices were not communicating with each other, but both telling people to go to the opposite location.

    Updating my review, specifically for Rita Burkholder NP's office and the online "patient portal"…read morewhich is supposedly how your provider communicates with you. IMA Landmark is now part of IU Health. I have always had good experiences with IU Health. Unfortunately, this has not been the case with Rita's office. I had a test run at the end of February. The results were sent to Rita's office within 24 hours. It took a week for them to get the results to me and only after I called the office, was on hold for ten minutes and then had to have Rita's nurse call me back. I had checked the patient portal multiple times and they had the test listed but no results so that was when I decided to call her office. I asked her nurse if it normally takes a week to get test results and she got defensive. I wasn't blaming her or anyone, I just wanted to know if it is normal to wait a week for test results. I also asked her if the results of the test would be put on the patient portal and she said they would be. The actual results of the test (the numbers) are STILL not on the patient portal. So, while I received a diagnosis (very bluntly delivered over the phone from Rita's nurse) , I have no idea of what the actual results of the test are. Called again today, this time on hold for about five minutes. Had to leave a voicemail for Rita. Hopefully the results of the test will be put up on the patient portal which is supposed to be how we can see our test results, communicate with our doctors and take an active role in our healthcare. Very disappointed in the level of communication with my healthcare provider and the total uselessness of the patient portal. Hoping this improves but definitely considering finding another provider.

    Premier Healthcare

    Premier Healthcare

    (2 reviews)

    Dr Ghosh whom is a nice enough man doesn't believe in Crohn's Disease, Celiac's, or other permanent…read moregastroenterology conditions. If you see him at age 18, he will take you off all Crohn's medications until you almost die from passing and vomiting blood. Coming back to Indiana he still doesn't believe Crohn's Disease is real.

    I'd like to thank Dr. Chang and Dr. Ghosh at IMA Associates for being such wonderful doctors. They…read moretruly care about helping people feel better. I dealt with a problem for two years; it was the most miserable and frustrating years of my life until these two doctors cared enough to get to the bottom of the problem and made the necessary referral for me. Dr. Chang and Dr. Ghosh are both very kind, understanding and patient. I had abdominal rectal prolapse surgery on 11/12/09 at Kendrick Regional Center and it couldn't have gone any better. I was terrified about being put out and having this surgery, but these two doctors encouraged me, were very positive, continued to advise and help me until I had the surgery. Dr. Johansen and Dr. Maun performed my surgery and did an exceptional and outstanding job. I'm doing great and I can't say enough good things about Dr. Ghosh and Dr. Chang. They have both been amazing and given me exceptional treatment. Dr. Ghosh and Dr. Chang at IMA Associates truly display the highest qualities of a wonderful and caring doctor. I would rate these two doctors above and beyond five stars. I'm very grateful to have them as my doctors and give them my sincere thanks and greatest appreciation. Susie F.

    The Little Clinic - Signage

    The Little Clinic

    (12 reviews)

    This is an efficient place to get a COVID test, either antibody (have you had it) or antigen (do…read moreyou have it now) type. You do need an appointment. I have been here twice. Once in November, where I stayed in the car and they came out to do the test there and today where I could go inside and get some basic vitals (O2 level, BP rate) recorded as well. The Clinic is inside the Kroger at this address. Use the north door and turn left inside the door and head for the pharmacy. This is a much larger and newer Kroger than normal and the Clinic is a three room one as opposed to most being only two rooms. It seems to be regularly staffed with a receptionist/cashier, two nurses, and an eye doctor. You can now get a result on an antigen Covid test in 15 minutes. They look just like pregnancy tests with the white plastic strip and you look for the red lines in the little window. I did not pay for this test but assume my insurance will. This test is a swab in each nostril, turning the swab seven times. I also opted to take the antibody test to see if I have had Covid in the past. This test is finger prick and costs $25. What I did not know is that it only is good for the past three months. The results take about the same amount of time. So unlike in November when I had to wait four days for the results, today the results were basically immediately. A nice feeling of being negative plus a welcomed confidence I am not about to infection anyone around me. Their sign says they have the vaccine but it's premature, as they do not as yet. I do know IU Heath has them for anyone over the age of 70 at the time of this review, 1/25/21.

    The NP Brent is awesome! he diagnosed me with limited information they couldn't assist but did…read morerecommend me to the ER! He's an honest person and could've overcharged me but didn't! I totally recommend the little clinic

    Volunteers In Medicine

    Volunteers In Medicine

    (2 reviews)

    I live in South Carolina and after a stroke and the loss of my job and insurance had to go to VIM…read more I have to say that the clinic that I went to several times FAR exceeded my expectations! I have been in health care all of my life and I received the utmost care, respect and treatmet that I have seen anywhere! Every person on staff were so very professional and courteous, worked in a timely manner and should receive something for their astounding work. In fact I got an application to volunteer since I have been released to go back to work and I would not only like to "give back" but I enjoyed the staff so much and the fact that healthcare is what I know best I'm going to volunteer there. Kudos to VIM and their staff. I only have the absolute BEST to say about them!

    If you're health problem is pain-related, mental, or female related, these people will…read moreautomatically assume you want drugs and completely ignore your concerns. I had SEVERE pain and bleeding that kept me out of work for a year before they finally sent me to a specialist, who did the surgery I needed a week later. 4 days into my 6 week recovery, they VIM tells me they don't prescribe pain meds anymore. (Which was a lie because I just heard a guy in the waiting room bragging about how he finally has a pain patch for his back pain. Meanwhile I can barely sit up.). I ended up not healing right and having to have a second procedure to address internal bleeding. It feels very much like most of the people are forced to volunteer there. Just be prepared to be given a hard time because you're poor. If you have to go there, I pray that it isn't for very long.

    Ima Laboratory - medcenters - Updated May 2026

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