I would give them a zero star if I could. They sold us a mirror and said if it does not fit bike then return it for an exchange or refund. Went back a couple days later as it did not work on my bike and he refused to exchange or return and then accused me of damaging the product and pointed to some small defect on the mirror which was a wave in the mirror I had not even noticed and I told him i never used it and the wave is a defect and he sold me a defective product. He refused to honor the return. I have been a long time customer and my family has several bikes and started going there too. Not anymore as we will never shop there again. Terrible service and the audacity to accuse me of damaging something I never even used. $20 product will cost him a lot more in lost business. Shaking my head! read more

We had the pleasure of speaking with the manager Dan. Awesome is an understatement. We spent about 1 hour and some change in there and we knew so much more after we left. Dan titled it "knowledge vomit" which made me laugh so much. Ok, so Dan has a ton of knowledge, is honest, not time pressured, funny, and everything else that customer service should stand for. In the store you can feel the atmosphere and it is refreshing to find people with passion for what they are selling combined with passion for people. A bike is an investment that you should feel good about, but after the amount of knowledge gained, test driving 3 bikes we know that a "Walmart" bike is not the way to go for us. Thank you Dan for being amazing!!!! read more

Awesome people! Dan and Smiley () changed out my wheelchair tires and tubes for me. Super friendly and helpful. They will always be my go to! read more

Best customer service by Dan! (The guy w/ the mohawk) He showed me and my hubby a bunch of different bikes based on our preferences and price range, and he knew a lot about them. We rode each one multiple times and there was no rush. My husband's bike had some scratches on it (quite a few) and he was compensated fairly. I won't go anywhere else in the AV. A+++!!! read more

Block Bikes - Our Specialized bikes. - Bikes Near Me - Palmdale, California

After my Sport Chalet bike debacle I ended up at Block Bikes where the staff was extremely helpful in helping me find the right bike for me and my lifestyle. Now I'm addicted to my bike and I can't stop thinking about my next ride! A very big thanks to Dan, Jacob and the rest of the staff for teaching me about bikes and making me laugh! If you buy a bike anywhere else you're only cheating yourself! read more

Great place! Keep your money local and support your local bike shop. Dan the manager will take care of all your needs, Ryan is a darn good mechanic, and the owner Rich is really passionate about cycling. read more

I was in need of indoor cycling shoes for spin class and Block Bikes was there to help. The staff was friendly and welcoming. The gentlemen in the shop answered all of my questions, attentive and fixed my shoes to ensure comfort. I highly recommend. read more

I was so thankful for the service and time Dan gave our family. He was welcoming and knowledgeable. Looking forward to bringing more of our family bike needs here. Thanks! read more

Customer service/sales will treat you like there's no internet and You are the biggest idiot on the planet. I purchased a bike from them a year ago and it's fine. I checked after the fact and found they charged me $50 above MSRP. So I wanted to get one for my son, I called and now they want to charge $250 above MSRP because you know "like it's got hydraulic brakes." So does mine. Asked if they had a 21.5" frame. "Oh we only go by small, medium and large. Just got off the website that specified inches and centimeters. It's just like cars in the AV, you have to drive down below to save yourself $100s in this case and have some variety. Wish Gil's hadn't gone out of business, these pony tail geniuses that have the amazing ability to balance a wheel are truly obnoxious. Wonder if they have reached full potential? read more

I didn't end up buying my road bike here, but I'd like to review this spot because the staff was super friendly, helpful and honest. I was looking to purchase my first road bike. They didn't have exactly what I was looking for. They weren't out to make money off me, but to educate me on their selection and what would be a good fit for what I want. Thank you for your honesty! read more

So my son and I wanted to go get a specialized bicycle, a 3000 dollar purchase or more. Upon arrival we walked around the little shop for 15 minutes before they even acknowledged us being in their store. I then asked if they could measure my son so we could figure out what size mountain bike would fit him. The owner, I think told us that he would not tell us unless we by the bike off of him. Well that's why we went into Block Bikes to get a specialized but after he talked to us like that I decided to leave the store and not purchase a bike from a inconsiderate person like that. What happened to customer service, what happened to being a helpful salesperson, I was disgusted by the way we were treated. So I left and went over to the Squeeky Wheel bike shop and bought a bike where I was treated with respect and customer service was excellent! I will never ever give them any of my money, thanks for nothing! Would have gave you no stars by the way! read more

What an awesome to store! They have a huge selection to bike goods. They guy there helped me and was friendly, prices seemed fair and there was plenty of parking! read more

Dan and Ryan are great! I brought my bike in today for a chain ring change and mentioned that the shifting was a little sloppy. Ryan worked on it until it was perfect. Dan is always a pleasure to work with. They define the term Customer Service. Thanks guys. Matt F. read more

Got my first pair of cycling shoes after years of hesitation (worried about the sizing and clipping in/out). Every one there was so nice and helpful. They were able to find a pair that comfortably fit and gave me the tip to practice clipping on my trainer before hitting the road/dirt. Tried the shoes and they are awesome. Definitely going back if I need any more accessories or bike questions. Thank you Dan and Rich for helping. Great bike shop in the AV. read more

Dan was really nice, And patient. The rest of the staff were nice as well. I brought my son Troy with me to this shop, for a fs mountain bike. Dan gave Troy a really good deal on a full suspension Specialized mountain bike, and helped pick out a helmet for Troy, and it was his first mountain bike purchase. I talked with Dan a few days prior to coming in and he showed me bikes they hand on hand. We discussed options and pricing. Needless to say, we got a very good deal. I Looked at other store pricing and options in the A. V.. and no One could Touch the price Troy paid. Now we can ride together. And although I didn't get my new 29er there, I still buy accessories etc. Thanks Dan and staff for all your help. It was a pleasant experience. read more

Dan is awesome and goes above and beyond. He was very accommodating helped me surprise my husband with a bike for his birthday. He is also very knowledgeable and personable . Thanks for the great service, Dan! I highly recommend Block Bikes. read more

I recently took my daughters bike over to Block bikes to have a a new chain installed on her bike. They installed the chain in no time and were super professional and very helpful. I would highly recommend Block bikes to anyone in need of a new bike, parts and service. Thanks again! read more

Been in there several times. Not a real friendly place unless your buying a $2000 bike. Bike shops used to be the nerdy place to buy accessories after you bought your bike and they were glad to sell you a tube and patch kit. Just a bunch of celebrity mechanics who seem too good to talk to an average Joe. read more

Great service and very helpful. Very large inventory and parts. Better than other shops I've used in the A V.

If you are looking For a Bicycle or Scooters and or parts avoid Aces N Eight like the plaque in Quartz Hill,CA and go TO BLOCKS BIcyles in Lancaster. THEY TREAT THEIR CUSTOMERS LIKE THEY WANT THEM. We went to Blocks after being treated deplorably at Aces N Eight and I gotta tell ya, They really Crapped out and now from now on Blocks will get our business even though the other is about 3 blocks away. Blocks Bicycles holds the Aces. Spend where you not only get treated like a customer but you get service as well. read more

Best bike shop in the AV ! From training wheels to advanced riders they have the service and expertise needed to help you with everything ! They even have kids groups! Great for family fun! #teamblock read more

This is a great local bike store. I have been looking for a local store that provides the services and customer service at a high level. These guys certainly do. I brought my bike in for service and parts and the Techs were excellent. The work was done on time and well done. These guys also have a huge amount of biking gear and accessories. It great to be able to support a local business . read more

Extremely knowledgable and friendly staff. Outstanding selection. I did a bike fit with these guys recently and my only regret is that I didn't get one way sooner!!! read more

Excellent service, nice selection, clean, well-lit store with nice photography of the area on the walls, great value for the money. What more could you want in a bike shop? read more

I was trying to purchase 2 bikes for my kids for Christmas and the sales rep JACOB was not helpful and acted as if he did not want my business. He was very unresponsive to my questions and when I tried to complain to the Manager, Scott, he also seems uninterested in my business and gave no apology at all for my treatment. I'm very confused by these reviews or maybe they were being held up or something, I really don't know. What I do know is that they will never receive my business again. I worked with the owner before and the owner was pleasant. I thought I'd get a similar result. Guess when the cat is away... read more

Rude.. Very poor customer service. They stared us down right when we walked in the store, everyone stopped talking and made faces of disgust. When we asked a few questions about ordering parts, he was just staring my husband down like if he was talking non sense. Very uncomfortable, I would never recommend this place to anyone. read more

Went in there for a rear wheel repair. The guy with the spiky hair style took care of me right away and only charged me 1 dollar for the part. I will definitely record this place. Honest and friendly staff. read more

Just picked up a new road bike from Block Bikes last week. Switching to roadies after 20 years on mountain bikes so I was brand new to almost everything. The guys at Block did an outstanding job, spent two hours getting it all perfectly fitted. Very highest recommendation! read more

Best bike shop ever. Best customer service. Can't get any better in the A.V. I'd recommend it to everyone I know. :)

I have an old trek (yr 2000) Did not ride well and did not change gears smooth. They gave me a full over haul. The bike rides like brand new again. Very happy with the service. They got me back into cycling again Thanks DE read more

I've had a few bikes worked on at Block Bikes Lancaster and am very grateful that I found this place. I had them build me a custom mountain bike and their main mechanic knew exactly what to do, I was actually very impressed with all the options he gave me. Its amazing to find a bike shop of this grade in our town, and the employees seem to have a passion for bikes! They have a big selection of bikes, from road and mountain bikes to bmx along with accessories. Highly recommend this place! read more

A few months ago I went here to buy a tire for an old 1980's bike. In spite of it being for an "old school" bike, I was met promptly by Dan and treated in a very professional manner. I was so impressed with the customer service that when yesterday I decided that I needed to retire my other old bike, I immediately thought of returning here. Again Dan met me as soon as I came in. He asked me what type of riding I wanted to do and then showed me an appropriate bike of the correct size. He patiently answered all of my questions about how bike technology had changed since 1976. At no time did he even hint at being a pushy salesman--I appreciate someone who's primary goal is to make the customer happy. After answering all of my questions, he offered to let me take it out for as many laps of the parking lot as I wanted. He adjusted the seat to an appropriate height for me. He even threw in tire sealant and two water bottle cages for no extra charge. Minor adjustments are free for the life of the bike. The price of the bike was significantly lower than what a colleague of mine said I could expect to pay for what I wanted. Overall a very pleasant experience. read more

Great place! We were quickly helped as soon as we walked in by Jacob, great service and super clean big store defiantly will be back!

After discovering that John's (17th west & Ave K) was no longer in business I found Block Bikes on Yelp. I walked in with a flat bicycle tire and a pre-purchased tube. They put the tube on with a sealant for $9.81, and I am happy read more

Thanks to Dan he got me a great pair of cycle shoes offered his knowledge about the product and was extremely helpful I recommend anybody who needs help with bikes or cycling to go to Block Bikes read more

These guys rock I went in to get my kids bike fix and they did it within five minutes they are quick

Extremely helpful staff willing to assist in my maintenance needs on the spot amidst quite a workload. Absolutely wonderful experience with these folks. read more

After having a bad experience at another bike shop in the area I thought I'd try out Block Bikes. My front wheel hub was in bad shape and needed work so I brought it in. It was serviced while I waited which was awesome. A big thank you to Christian for fixing my wheel for me. I will definitely be using Block Bikes for all my future bicycle service needs! read more

Bad News Blockheads.... Went to the Block Shop to have a bottom bracket installed. Went back into the service area and met with the mechanic and I hand him the bike and the part to be installed. The Mechanic asks me how much I paid for the part. I think he is going to tell me The Block Shop could have got me a better price. So I tell him $35.00. He informs me of the price of the repair and that they will also be charging me a 50% surcharge on the bottom bracket because I didn't buy it from them. I said No. He tells me this is their policy. I reply See Ya!!!!! He asks me to wait while he goes and gets the boss. I wait 5 minutes. No boss, no mechanic. I leave. The gall of this place to think that they can up charge me for the privilege of working on my bike. I can only imagine the bait and switch that goes on when someone purchases a bike. read more

Takes a while for someone to notice you here they give the blank stare don't come here they will just talk shiii about ur bike