I really wanted to support this salon because during my first visit I was told business had been…read moreslow and they were trying to build clientele. That honestly made me want to come back and support them even more, especially for such a special occasion weekend. Unfortunately, my second visit was disappointing. Instead of feeling welcomed and appreciated as a returning customer, the whole appointment felt rushed. Having my nails done while getting a pedicure at the same time completely took away the relaxing experience a pedicure is supposed to be. The prices and add-on fees were also excessive. It seemed like there was an upcharge for everything, plus heavy pressure toward builder gel and larger tips. I don't mind paying for quality work or tipping generously when the experience matches the cost, but this visit simply did not. What salons need to understand is this is exactly how you lose good-paying, loyal customers. Most people don't mind spending money when they feel valued, relaxed, and receive quality service. But when customers leave feeling rushed, overcharged, and pressured, they usually don't return. If a salon is truly trying to grow its business, consistency, customer care, and making clients feel appreciated matters just as much as the work itself.

Amazing clean and quiet salon. The leg massage I got was…read moreout this world. Definitely coming back!!!

I am disappointed by my recent experience. I have been going here a while. Items were added to my…read morebill that were not accurate. I have regular-length nails and because i did not request any additional services, I was charged a $5 fee for "long nails." I raised this concern at the time, yet the charge remained. This type of nickel-and-diming, especially when the service does not align with the charges, undermines trust. Unfortunately, this experience has resulted in the loss of a previously loyal customer.

It is wonderful Tiffany is always so nice and makes sure…read moreeverything is prefect. I go to Holly who does a fabulous job Everytime! The best nail place around In fact I drive two hours to go to Kellsey

My nails are so cute! This place was recommended. I would advise booking an appointment over a walk…read morein as I got there for an opening appointment and it was already packed! Staff was very kind and the salon was fancy. I got gel manicure w French tips and hello kitty stickers. It was awesome.

This was my first time trying Sen Nail Spa. I had my gel polish removed and a basic manicure after…read morebecause I like to give my nails a break during the fall and winter seasons. I was greeted by the really nice desk lady and she helped me sign on the Kiosk. I was able to get right in and was done within a hour without an appointment. Everyone was really nice, great vibes & I loved how the staff interacted with their customers. Overall great service, clean and very high-tech beautiful Nail Salon

On time and great service!!! Very friendly and easy to talk to!!! Took their time!!!read more

Do not go to this spa.. Larkspur Salon Spa on Falls of Neuse. they happily accept your money for…read moregift cards but then have lack of availability to meet your needs when you are available for a service. Then, when life happens and you are unavailable for a time because life is hard... You finally get the chance to call them again to schedule your treatment... They tell you so sorry but your gift certificate is expired... "NO excuses!!! Its our policy!" not worthy of your money .. dont go and please share. Id hate for my neighbors and friends to get mommy can I havetheir money practially stolen from them as I did.

I followed my nail tech Marcella here recently when she relocated from another spa in Raleigh. The…read morestaff is very courteous and kind. I traveled almost 30 minutes from Northwest Raleigh for a Gel-X manicure and spa pedicure. My Gel-X service looks like my natural nails. Very durable. I have been receiving services from Marcella for over a year now. She is meticulous about her work and ensures that her clients are always treated like family. I scheduled my mom for a Gel mani- pedi service and she absolutely loved her experience with Holly. The customer service is impeccable. The front desk receptionist was very professional and was able to squeeze us both in for same day appointments. Thank you to the staff !

Gel full sets and fill ins with design and with out design for 2 years…read more I have had 5 star experience each time however I only get my nail done with the tall quite man on the left side first chair and designs from left side last chair phoebe. It's perfectly done for me with the two people I let touch my nails. The vibe is good depending on who you get. The first few times I didn't like my experience but after trail and error I know to only get my nails done but these two people only.

Total Rip Off! This is the most expensive nail salon I've…read moreever seen. The workers try to upsell you constantly and they don't publish their prices in the store. I will never go back!

Cody is GREAT! I'll let the picture speak for itself. He does such a good job and is so personable!…read more:)

We went in for mani pedis and somehow managed to spend over $200. That seems a bit crazy to me…read more They handed me colors and I chose one not realizing it was gel until after it was painted. They don't point you to the normal colors. My daughter had a hard time sitting still so hers came off within a week. My tips were so crooked that they broke off within a week. It wasn't sustainable for me to probably gonna stick with just a pedicure next time because if felt great but they are a bit rough with the rocks. Could just be me, but I was sore the next day.

Great girls night out ... did pedicures and foot massages and enjoyed cocktails from their on…read morepremise bar. The staff were engaging and attentive. Have gone there a few times when visiting the Wake Forest Area.

Looking for something other than a massage chain? Purple Door Spa offers every kind of pampering…read moreservice there is. The therapists are top notch & we always leave feeling rejuvenated and educated. Facials, massages, lash tinting, manicures, waxing- they have it all. Right down town Wake Forest, PDDS offers great location & individualized care and attention. Check them out! 5 stars for not feeling rushed or that we are just the next client in!

Simply the best! Clean, safe, friendly, relaxing. Lovely setting for a mani-pedi and a quiet…read morepeaceful moment!