I called ahead because I was running late due to traffic and was told it would be okay since my…read moretechnician was also running behind (text proof below showing the technician was 15-20 minutes behind schedule). When I arrived, I found out the next client had already been taken back because she arrived early. I was then reminded of the 10-minute grace period policy and told I would need to reschedule for the next day. What was confusing was that Nicole continued servicing the other client while leaving me waiting in the hallway to "see what she could do." The communication felt completely inconsistent. If my appointment couldn't be accommodated, I would have appreciated being told that upfront instead of waiting around for an answer that was apparently already decided. In the end, I wasted an hour of my time, left with no service, and ended up having to shave. Would recommend this place if you're looking for a unique way to spend an hour accomplishing absolutely nothing. Otherwise, I'd recommend saving yourself the trip.

I chose Hello Sugar for my first wax experience because of their amazing $20 Brazilian deal for…read morefirst time clients. The esthetician I booked with was Stacey (Stavroula ) who was absolutely AMAZING! She has many years in the wax/sugaring industry and recommended using both methods as it was my first time waxing. She was kind, patient, so funny (!!), and was a wonderful guide through what could be a pretty uncomfortable experience. Thank you so much, girl!!

I always get a great pedicure here and everyone is pleasant. I'm glad I finally tried this place…read moreout as others have been disappointing either with consistency, price or execution. I go to Vincent and my pedicure is always great, they aren't pushy with upsells and the place is always clean.

Everything was great! Amazing designs! Best times are Mondays and Tuesdays around 5pm, not too…read morebusy. Fridays you need an appointment.

Very poor customer service in Glassboro! I made my second appt, and requested that I didn't want…read moreto see the girl who waxed me, Saveana, because of her rude bedside manners. When I arrived, I was 5 mins late, I checked in, they stared at me, started to giggle, then said they couldn't service me. They are soo rude! I will never to to this establishment and will NOT promote them. Go to the one in Deptford. Now-a-days, customer service is so very important with the high prices. Why go here when I can go somewhere else! Don't mess with a Latina girl! We too deserve respect!

Immediately was greeted by smiles and welcoming kindness from the 3 ladies at the front. Gabby my…read morewax specialist was a doll, gentle and did a fantastic job. After a horrible experience at a different location I was not returning, until I discovered they are individually owned and so happy I gave this location a chance. I will be back!

I made an appointment for a wash, cut, and blow out. This came to $70 without tip. I expected to…read morepay a little extra with this being a more upscale salon. I didn't expect to pay $35 extra for a blow out. Especially considering my hair was not fully dry. I went home and had to dry it more. The woman who cut my hair just complained about varies topics the entire time. Sadly, I wouldn't recommend.

I found this place in one of the neighborhood pages on facebook. It recently open in January from…read morewhat I was told and they closed down due to covid and open back up sometime in June so it's pretty new! I went in for a balayage and the hairstylist was Dana. She's checked my temperature and asked me a few questions. She then got started right away! She was so nice and very friendly. She offered me water or coffee and made sure I was comfortable while I waited. I really liked this place and I loved my hair ! She did amazing I would definitely recommend her and I know I will be back! I finally found someone who is local and with great customer service! If you want to check out her Instagram it's hairbydana___ you won't regret it ! I will make sure update this with a before and after of my hair

I booked a nail fix with Amy .. I got there she started saying she booked me for a fill in .. I…read moretold her 3 times on the phone nail fix .. She then got mad that i asked her about the glue she tried to fix my nail with as i use only gel . Amy started yelling at me whole time i remained calm told me i can come back another day or go somewhere else . I then asked her what time she wanted me to come back she started getting angry and telling me i wasn't listening and i wanted to upset her . Whole time im just looking for my nail to get fixed correctly.. I actually liked this spot Keith would do my nails all the time . After he left it just hasn't been the same.

they did a great job on my nails! I enjoyed the atmosphere and the customer service. they were…read morepolite and kind.

Blue Rose Esthetics is located inside the Phenix Salon Suites in a shopping center, which has other…read moresmall independent businesses such as barber shops, massages, hair salons, eyelash extensions, etc.. Blue Rose Esthetics offers waxing services, facials, vajacials, and skin lightening services. Kim is the owner of Blue Rose Esthetics and was very friendly and answered all my questions. She is appointment only and you can book yourself on her website. She uses hard wax and also has skincare products for sale (ingrown hair serums (Bush Balm and Fur Oil), exfoliators, and body scrubs, etc.). She also offers 3-month waxing packages. They do not need to be used within 3 months, but you can use them for your next 3 waxes. When I got home, I noticed there was about 5-10% hair left over but it was in a spot that I remembered European Wax Center staff either also missed or weren't able to get as well. Regardless, I wish I was given a heads up before I left. 4.5/5.

I was recently in the Philadelphia/South Jersey area. When I was invited by some friends to go the…read morebeach. But I realized my chest and under arm areas have not been attended too since B.C. and I didn't want to embarrass myself. So I looked and asked around for a place to go get a quick cleanup. I normally would go to a certain business that has locations around the country. But they were booked up for the time and day I was looking for. Then someone referred me to Blue Rose and when I arrived the esthetician was very nice. I have had bad experiences with small places like this before. So I was kind of nervous and asking a lot of questions. Which she was able to answer for me and helped ease my nerves. If you ever have been waxed you know it's not painless. But if you have a good person who is experienced then they can make it as painless as possible. And that is exactly what they did for me. The best part she didn't double dip or have used sticks in the wax. Again I have been to small shops before and noticed them trying to double dipping the stick to save money. That is not hygienic nor safe for others. So I always watch for these moves. But not here and I really felt comfortable and loved the atmosphere. I am now wishing she lived in my home state because I would be a regular customer. But I guess the next time I'm flying over I will make another appointment with her.

I wanted to go back to my natural color. I showed pictures of it when it was natural as well as…read morehaving my roots already grown out and naturally light brown. She (Cindy) dyed my hair dark brown. She was so busy with other clients that she left me with dark black dye running down my forehead. We rinsed it out and it was GREEN and way darker than I specially asked for. I was very polite and told her it's darker than my natural color She then got another employee who took me to the back and argued with me for 20 minutes that the color did match my natural color and that it's what I asked for. The lady also lied to this employee saying I asked for this dark color. We went back and forth with them saying it was a match to my natural color until i started crying because they ganged up on me and my hair was GREEN. She told me my pictures of my natural hair were filtered and that "I had highlights in the picture" even though I clarified the picture was from when I grew my hair out for 2 years without dying it or even cutting it. Then they said they needed to dye it "a little" darker to fix the green. I didn't want green hair so I let them. Then my hair was way darker than just a "little". It was a dark brown. They kept arguing with me very rudely that I asked for it, that it was my natural color. I said a million times I wanted it my natural light brown color. They wouldn't admit they were wrong. Even though I made an appointment days in advance, she didn't have time for me to cut my hair and put me off on another employee. They said I could come back within a week if I still didn't like it. I paid and tipped them both and left. I came back today to try to see if they could make it right. I asked to talk to the manager bill in private, he refused. He made us have the conversation in front of the lady who did my hair and the whole salon. He argued with us too and was beyond rude and unprofessional. saying that it matched my picture. He said again, that the pictures I showed were NOT my natural color, that they were filtered and my hair was highlighted. It wasn't. They could see my natural color when I came in from my rooHe was trying not to give me a refund even though the only way to fix my hair now is to pay out of pocket and have it bleached and damaged. He yelled at me saying "will you let me talk now?". He said they could fix my hair with highlights but that wouldn't make it my natural color. He kept saying my hair matches the pictures and that this dark brown is my natural color and what I asked for. They only wanted to give me a 50% refund even though my hair is going to be completely damaged undoing their mistake. Eventually he threw his arms up and walked away from me and told the front desk girl to give me a full refund, but he was obviously extremely angry about it even though we were polite and only wanted them to fix THEIR mistake.

Bill is amazing I'll never get my hair cut by anyone else. Great conversation, even better hair…read morecut. He knows just what he's doing.

I finally found my Salon! This is a quaint, professional salon with all the right touches to feel…read morepampered! Rose took the time to listen to my hair concerns, and worked her Magic! I highly recommended this lovely treasure!

Damien cuts my hair, he's been cutting it for a while. He came recommended by a friend........and…read moreIthank her everyday! Damien is an awesome hair cutter, stylist, listenener.......he's an awesome individual! he always works a.ong with what I want.........whether it be style or when I need an appointment. he is genuinely a fine human being . Techniques is lucky to have him on board!

I called and made an appointment here because my usual pedicure spot was closed. They got me in…read moreright away and I asked for a gel pedicure. The technician was very friendly and did a great job on my service. It nearly took 2 hours because he really took his time and did thorough work. The salon is clean and comfortable with a relaxing vibe.

Your nails will last for 4+ weeks with dip here and the people are so kind! Everywhere else my…read morenails only last 2 weeks. I drive an hour just to go here and it's never busy

I'm very hesitant about trying new places, especially when you have a place you know and trust. My…read morehusband got me a gift certificate for my birthday and after giving them a chance I'm glad he did. Clean, friendly, professional. COVID procedures in place, Masks worn (and worn properly) by staff and required of guests. Everything wiped down between guests. The only downside is there are more appointments now and less staff to accommodate walk-ins, but if you make an appointment, it's worth it. Making my next appointment as we speak.

I have been searching for a new pedicure place since moving away from my beloved salon, Coco Nails,…read morein Haddonfield. This is tough task for me because new places stress me out. So I took a risk. First impression: clean and fresh. The music was a turn off (80s romantic songs) but that's only a minor thing. I sat in the chair and I was asked to "pick my jelly", which confused me til I realized it's the stuff they put in the water. It did feel nice, so points for that. The chair massager was really good. I got the basic pedicure, which was fine. I will go back next time during the week and get the mani-pedi, maybe a brow wax.