Music way to loud to even hear them ask you for your order. Rude staff, and they burnt our pizzas. Bathroom was so gross and the soda area is sticky and unkept and not hygienic at all, guest can touch all the lids, forks and knives which in a time of covid and the flu is not good, but they are face mask crazy there so maybe clean more if you really want to help stop the spread of germs. read more

Just picked up pizza, was supposed to be 2. I sure hope someone is not allergic to the things that were supposed to be on my pizza, cuz we did not get the right one/s. My name and everything, just not the right one/s. Instore is awesome, but this is the 2nd pickup order we have done and it is not correct, at least the other 2 times, it was pretty close read more

Avoid this place at all costs. Super rude customer service with the guy cutting the pizza. You order it online it should be in the pick up station right? Nope. The second time in a row the pizza is just sitting there behind the counter. When I ask for it, he wants to see my phone for the order Gtfo. A normal business would ask what's your name to compare the ticket on it. After I show it to him he then asks for my profile on the app. This is getting offensive now for a $10 pizza. Better believe I'm calling corporate and District Manager on this. I believe I'm being profiled by a minimum wage employee for a $10 pizza. read more

Jesus is the best! My boyfriend and I were looking for a quick bite to eat while we were running errands so we decided to stop by Blaze. They are always quick and the food is great. We were helped by an employee named Jesus and he was just the sweetest. He was so nice and made sure he was making the pizza how we liked it the whole time. We were blown away by his politeness and his care for the customer. We already loved Blaze but that experience really made both of our days. Thank you Jesus and we look forward to our next visit! read more

I love that they have vegan options. I love the employees, they are very kind, for the most part. The quality of the food, and the constant messed up orders are my issue. If they aren't giving me the wrong pizza through Door Dash, they're putting animal products on my vegan pizza. If it isn't animal products, it's badly burned pizza. It's never a great experience, and that makes me sad. My poor babies just peeled off the cheese on the badly burned pizza last time, and finding a piece of ham on our vegan pizza last time, almost made me vomit. I think I'll stick to Scratch Pizza. read more

Blaze Pizza - Charred. - Pizza Near Me - Riverside, California

Fist time here. I ordered two pepperoni N a cesar salad. Everything was delicious N fresh. I haven't had a pizza this good in a while. The staff are very friendly. Will definitely be coming back soon read more

Jesse is so kind and patient and helped me make my pizza exactly how I like, thank you soo much it was sooooo yummy :)

The food here is so good!! the closing shift is amazing !!! they always go a great job and are super friendly.

Blaze pizza has all different kinds of product that one could possibly want. From gluten free crust to regular crust, to thin crust to cauliflower crust. Many different toppings and sauces that will make your taste buds dance. They also have Coke product or bottled items for purchase as well. Cool place to sit and have your pie or for take out. Give this place a try for a different pizza experience. read more

Honestly I just love updating how much I love this location and their employees! Hades is always there when I go and is always so sweet and quick! I had the perfect lunch and she always makes my pizza so yummy!! read more

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The worst experience, my nephew and I decided to have pizza. I tried the keto crust ordered meat and cheese with artichoke and mushrooms, my nephew ordered meat eaters pizza. I paid ...they weren't busy. then tall white bearded guy yells out my nephews name for both pizzas did not look ours. He yells at is this your pizza, I'm not sure... i tell him... counter is so high I can't see the pizza toppings.. I take pizza to the table. We decide to eat what we are given... then i hear a guy yell at the white bearded fellow ....there's my nephews order... in boxes on top of oven. He looks over at me. I will not go back again, yelling at me...acting like you're providing me my pizza. Shame on you for messing with my order. If you were hungry and wanted my order... you should have asked I would have been happy to buy you dinner. To bad I'll be sure to let all my friends know not to go to the plaza Blaze pizza. read more

Best new customer service and management!! Yaddi made our pizza and it was beyond amazing with amazing customer service!!!

They don't really add cheese or sauce on the pizza. Pizza is very dry. I had placed my order online so I was not able to see when they where preparing it. When I picked up my order I did see a few pizzas looking dry and with very little to no cheese. I thought that's how they ordered them. When I got home and opened my box I saw mine looked cheese less. Lol. Even my 3yr old said "mom this needs cheese. Where is the cheese?" read more

I was hungry and wanted to get my pizza from my favorite blaze. It was around lunch time and I figured it would by busy so I ordered through the app. I still had to wait for it but the line was really big and it didn't stop. It's a very busy location and gets packed inside and outside but this is the only pizza I eat. Its my favorite because I love all the veggies and cheese in it. read more

Blaze Pizza - Very busy place during lunch time. Order online - Pizza Near Me - Riverside, California

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This location has TERRIBLE customer service! It's the place my husband and I come to often because of the proximity to our home. The girls have the worst attitude when building your pizza. Every single time we come in here we face some issue. They get aggravated when they begin to build the pizza, when, wait...that is the whole model of the company! The last time I came in I asked for gluten free due to allergies and the girl rolled her eyes to the girl next to her. And she proceeded to go to the counter to get the GF dough with such an attitude. They are so distracted looking around and not focusing on what they are doing or listening to what one is telling them to add or not to add to the pizza. There has been times where I have had to raise my voice so they can hear me since they aren't looking or paying attention to me. They seem to block you out and do what they want instead of listening to the customer. Just like the other reviews mentioned, they burn the pizza. Seems like they don't care how anything is done. The girls didn't have name tags or else I would have mentioned them, but it doesn't matter they are ALL the same, moody with bad attitude! I have been to other locations and they have way better service, this location needs to train their employees or get new ones who do want to service people. The other bad reviews are all correct! I hope this review gets read by management or someone in corporate and does something to improve this location's service. We will probably be looking at going somewhere else for our pizza days. read more

I used to be a fan of Blaze Pizza. Quality was excellent. Haven't been there in over a year. Place wasn't as clean as I remember. Bought a build your own and was told I couldn't have double mushrooms? I only had pepperoni salami, red onion mushrooms and jalapeño? The young lady said I can't give you double mushrooms? I sat down and waited for my pizza. I asked to speak to manager. He said he had to limit toppings and portion control. He was huffy and puffy with an attitude? My pizza came out and asked him was this too much "portion control". In a huffy voice he said would you like me to remake your pizza? I said no. Not sure what would also be put on a new pizza.Pizza was a bit burnt and the taste was bland. I won't go back. read more

Very dirty inside tables and floors and bathroom. Also lack of beer and ingredients. Poor customer service.

I cannot believe the service today the staff is different and so rude specially the girls all of them (except Adriana she actually was asking costumers if they needed anything.) Blaze needs to really check on there staff the guy cooking the pizza was throwing the wood paddle making loud noises and the trash was so full. I'm sorry to say this place is getting as bad as the Arlington location which is really bad. Really wanted to enjoy a nice dinner after working hard all day. To bad Joseph and Adrian are not there to mange the staff that are so rude. Specially Valerie & Guillermo. They should not work fast food very bothered when ask for sauce and Guillermo throwing things not worth my hard earned money will have to spend it somewhere else next time read more

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The food was extraordinary. As soon I graced my tongue with a bite of pizza i felt instant euphoria but the taste was no where near as good as Team Member Sergio's service. I was greeted with a smile and a excellent attitude. He made my pizza to my perfect specifications just the right amount of everything. read more

ROTTEN, ROTTEN CUSTOMER SERVICE!! Blaze pushes online ordering and delivery on its website. Tonight we made a sizable order and it never arrived. After fighting our way thru their phone system (first someone just repeating, "we don't do delivery") we finally spoke to the manager, who told my wife, loudly and rudely, that Blaze has no responsibility for the fact the delivery never occurred or for the fact that no one bothered to tell us. The pizzas were still at the store. She insisted that although Blaze solicits and collects the delivery fee, picks the delivery contractor, and tells customers on its website that questions about delivery are to be directed to the store, they have nothing to do with it and offered no solution. Further, the manager insisted on talking over my wife to the point that in order to be heard, she had to shout. Finally and because we insisted, she said they would cancel the credit card charge. Since I certainly don't trust her to actually do it, we also called the card issuer. We have been customers of this restaurant since it opened. We will never spend another penny there. There was a way to handle this properly (apologize sincerely, offer a refund) but the manager couldn't be bothered. UPDATE-- 30 minutes after we told them to cancel our order the delivery person showed up with our room temperature pizzas. To Repeat -- AFTER WE CANCELED. And BTW - the text message confirming the order refers to the delivery service as a "partner" of Blaze. read more

MISS CASSANDRA IS A SUPERSTAR!!! I really appreciate her assertiveness, very efficient work ethic this young lady has setting a great fast yet steady pace passing out & cutting and handling the deliveries she is amazing thank you for having her! Thank you miss Cassandra you keep it up!! #girlpower read more

Blaze Pizza - Cassandra working harder than ever !!! - Pizza Near Me - Riverside, California

Worst customer service ever! They don't let you get what you want, they say the policy changed. The guy with big o earring is the worse person ever! Very bad attitude read more

I arrived at this location at 8:00pm, the store closes at 11:00pm. They were out of my favorite marinara sauce and many other ingredients, are they not supposed to replace ingredients 3 hours away from the store closing or ? Not only was the first person who helped us rude but so was the second and third person who helped us. The only employee who made us feel like we were not bothering them was the last employee working the cashier. I wanted a water cup and they also told me they were out for the night. Again it is still 8:30pm at this time. On top of the bad customer service one of my pizzas was burnt black at the crust, I didn't ask for it well done or crispy ? I also ordered a cesar salad which I received right away and it was soggy as if it had been sitting out all day or the previous day.I love Blaze pizza but this location left a really bad taste in my mouth, literally read more

Blaze Pizza - Pizza Near Me - Riverside, California

I ordered online for a 430 pickup. I arrived at 425 and watch my pizza get put in oven at 430. Location was not busy. Watch them pull my pizza out,cut and box. Left my box on counter next to cutting area. Not once did anyone acknowledge me the 20 plus minutes that I was there waiting. I waited by the online order pick up shelf. Finally I ask if my pizza was ready and employee said not yet. When I know it was cause I seen the box. So I waited 4 minutes before he said it was done and the whole time it was right there. Total time there 25-30 minutes. I seen customer come in after me and order pizza there and received their pizza.This is the second time I have order from here. Both time was the same. Not ready on time and no communication. Very unlikely I will be back here again. read more

Went there yesterday for lunch since my coworkers wanted to try another pizza chain aside from MOD pizza. Although the concept seems the same the food and service was unfortunately not. My coworkers ordered 2 pizzas and I ordered a salad. When I ordered the salad the guy taking my order just looked at me and said "are you sure you don't want a pizza instead". Honestly if I wanted a pizza I would have ordered one to start. After he started my salad I wanted to add toppings just like a "build your own" but he asked a coworker if they could do that. The coworker responded abruptly saying it's a dollar for each side and it's not like the pizzas since it's a salad. Kind of outrageous for toppings since blaze competitors do this at no cost. Either way I added chicken and cheese to my salad. When asking for chicken the guy making it barely put any on; I had to ask 2 more times for more chicken especially since this was a salad I ordered. As I finished up my order at the register I ordered a small drink to which the girl who rang me up handed me my cup by placing her fingers inside the cup when she grabbed it and then gave it to me. Pretty gross considering she handles money and whatever else she is in charge of at the register. When asking for another cup she just said they'll call you when your pizza is ready and then walked away. I ordered a salad; she just rang me up for a salad and a drink... what pizza is she talking about and why did she ignore me when I asked for a new cup, not sure but the customer service here is lacking. I don't care about the money so much for the toppings on the salad but if I'm going to pay for it please provide me with the amount I'd like. Plus if I order a drink, common sense would be to not put your dirty hand inside my clean cup. Pretty disappointing experience for myself, I wonder what other customers are experiencing. read more

Unfortunately this place has gone down hill. We've been coming here forever, and love Blaze. The pizza is great. The customer service is terrible though. The staff is rude and acts like it's an inconvenience to make your food the way you ask. The restaurant is always dirty with the trash cans overflowing and on the floor. It's so bad we have started driving to other blaze locations. read more

These guys are master pizza builders!! Everything is always fresh and delicious, atmosphere is perfect(not to loud!). I suggest you come early around 11-1130 and beat the crowd! I've never had a bad experience, my family and I love this place and it's a really fair price! What's really cool is that if you want extra on your pizza they've got you covered(no extra charge)! If you haven't had Blaze, you're definitely missing out!!! read more

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I walked into Blaze and was immediately helped by Emiliano. He was very friendly while crafting my pizza. 10/10 service.

Compared to other build-your-own pizza joints, Blaze is definitely my favorite compared to Mods and Pieology. You can't go wrong with their crunchy thin crust, huge selection of toppings, and friendly service. I love how quickly the food comes out as well. It still bewilders me that this $8 pizza is better than most of the $20+ pizzas that I have tried. Hate me all you want, but the order I get 50% of the time I come here is a Margherita pizza with red sauce, fresh mozzarella, and basil. Compared to the more expensive Margherita pizzas that I have tried, Blaze's is up there. My only complaint would be that the servers never squeeze the moisture out of the mozzarella enough and my pizza would come out watery. However, a dab of the pizza with a napkin always fixes the problem. I will definitely be back! read more

Blaze is hands down my favorite place to eat pizza! I get to pick my toppings and however much I want. The food is delicious. Pesto sauce around of the crust the sea salt and oregano just gives it that final touch. I can eat here 3-5 times a week it's so good. There does seem to be a new set of staff every time I come in, not sure if that's s good thing or bad thing. Tonight however the area where all the toppings were seemed to be a bit messy, I'm very particular about how the food prep area is kept. Sometimes it can be a turn off for me and I'll go somewhere else. The young lady at the register tonight could have been more lively and welcoming, not so monotoned. I mean you are in the customer service industry. Smile, greet, welcome.... it's the basics. read more

Blaze Pizza - Pizza Near Me - Riverside, California

First time trying Blaze Pizza and for sure not last. I ordered BBQ Chicken and added Pineapple on it and it did taste really really good. 5 stars because of the food, good service and for the reasonable pricing. read more

Blaze Pizza - BBQ Chicken Pizza - Pizza Near Me - Riverside, California

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I come to this Blaze because it's the closest to my house but I think this is the last time I come . Seems like every time I come they NEVER have ranch. How am I suppose to eat my pizza without ranch!? And when I ask... they say it in a bad mood, and can't even say it to your face. Need new management Update : went last night and beyond pissed . Your employee have no manners . And they are all in a bad mood . Need training on customer service read more

Amazing pizza ! Breath taking actually, stole my heart ! Thank you memo for cooking that pizza, & ash for this delightful customer service ! read more

Blaze Pizza - Pizza Near Me - Riverside, California

I am so in love! Can never go wrong with coming here! I'm always able to eat at least half and I can save some for later. Every now and then they have coupons and deals so makes it even more worth it! I don't get them but I enjoy that they have vegan and gluten free options. You make your pizzas like any other build your own, but there's also specialty choices if you just want them to make a set one for you! Before I used to complain that the pizza used to sink in the middle before due to how many toppings I put on mine (I love a full supreme) but recently I've been lucky or they changed their dough so that it. I longer does! The half size boxes are in the corner and it's nice that when you finish, there's workers that are around to take your trays. read more

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This review is for Jesus and his wonderful customer service! I think he may have been the night manager and he was wonderful and concerned about our family's allergies! He was so accommodating, it made for a wonderful experience! All of the staff working under his supervision was also helpful and very polite! read more

Protein pizza tastes like cardboard. Not enough sauce. Pizza delivered late and cold.

I've come to this location for quite some time now, and I can say service here falls short in comparison to others. Recently, the past few visits I had within two weeks were disappointing. I always do the build-your-own with my friend, and usually come out extremely satisfied. We're extreme cheese and garlic lovers so we always ask for extra. However I'd like to point out Valerie as she was our server both visits in the past two weeks. She never looks like she's happy working there, and it greatly reflects on us as the customer. She puts our toppings with attitude, and when we ask for extra add ons, she gives us the bare minimum and looks at us rudely. I mean we asked for extra for a reason right? Not only that, but our pizzas were also made incorrectly as well (adding on buffalo sauce when we didn't want it) and having the crust and bottom burned. Overall, this place is a hit or miss depending on who you get as a server and the time you go. I definitely wont be back Tuesday night because that's when valerie works. read more

I wish there was an option on their payment screen for a negative tip when the service is shitty enough. Maybe the kids here would care a bit more about the way they do their gigs. This location is a joke, every single time I've been here the service is completely sub par. The pizza is the best of the build your own options otherwise I'd never come back. Weak UPDATE, if the " owner " is going to send generic crap messages at least get it right who you're messaging. Just goes to show there's no accountability with this franchise. Justin my name is Renny K, not Renny S. Smh read more

I love blaze! You have so many gourmet options to customizing your pizza and getting that finished drizzle at the end tops off perfection! My fave is artichoke hearts, mozzarella balls, fresh whole roasted garlic, red onion, and topped w/ a balsamic drizzle & arugula w/ any kind of meat!! The cookies and brownies are also a favorite of my children you really feel like it is a unique experience different than the big chains that I've been around for years and lost the personalization. Plus the reward program at Blaze Pizza is awesome!! read more

This spot has always been my favorite. Absolutely my favorite but I live in Moreno Valley so I always drive like 30 min there n 30 back. Today I decided I wanted to eat at home, So as usual I was just trusting them. They don't show u the pizza. I got all the way home and my pizza for the first time was completely undercooked. Guess I gotta fire up my oven. read more

Blaze Pizza - Here's me about to put the pizza back in the oven. Part of it is cooked but none of the veggies r cooked - Pizza Near Me - Riverside, California