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    Blaine Window Hardware

    3.7 (7 reviews)
    InexpensiveHardware Stores
    Closed 8:00 am - 4:00 pm

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    2 years ago

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    5 years ago

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    4 years ago

    Found much needed window hardware at reasonable price. Ordering process could have been smoother tho.

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    Harbor Freight Tools

    Harbor Freight Tools

    1.3(3 reviews)
    1.7 mi
    $$

    I wish I could give this place a ZERO. I will never come…read morehere again. This store does not deserve my business. I understand that we are dealing with COVID and some people are not interesting in "the good of the group" but it is MD state law that employees and customers wear a mask when inside of a business and practice social distancing. I am very vulnerable and have not been shopping in stores because it isn't safe right now for me but I do support other's right to choose for themselves. This was a gift for my husband's birthday, a tool storage cart. I called ahead to check on store safety policies. All good. We drove 40 minutes to the store and watched people coming and going. All good. We checked the signs on the doors: "employees and customers must wear a mask while inside" -- all good. So we went inside to shop. While we were looking at carts, we suddenly found ourselves surrounded by multiple people, way too close to me and lingering, with no masks. I went to the manager for resolution and was told point blank that the store COULD NOT and WOULD NOT be doing anything if people choose not to wear a mask because they are "exercising their medical rights". I was shocked. But no problem -- I told him to tell the owner of the franchise that they lost a $400+ sale that day and at least one customer who would also be posting everywhere possible on social media that this store is not safe to shop in.

    Rude customer service. Didn't even get finished asking my question and the lady said NO rudely and…read morebefore I even ask my next question she rudely said the same thing. NO. WOW. Didn't offer to look to see if other locations had it or anything. Just walked away. It's gonna take a lot for me to go back in. Customer service should be a priority. If you don't like your job find a new one. If your a part of the leadership team I hope you don't lead by example.

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    Blaine Window Hardware - hardware - Updated May 2026

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