The septic system for our home was installed in June of 2018. we purchased the home in January 2019. All documents in regards to the installation of the septic system were included during the sale. In November of 2019, a sink hole developed in the area of the septic system, at which point we contacted Mr. Blackburn and expressed our concerns. We exchanged a couple of text messages including photos ,where he said it was fine and to just "add dirt". I expressed to them the debris that was in the sink ie; plastic sheeting, concrete and wood. After a couple of months and several phone calls, Mr. blackburn met my wife at the house and offered to send one of his employees out to dig the area to see what was causing the sink hole. We tried contacting Mr. Blackburn when we were asked, the response we received - we are busy in Bonita - we will send someone asap. After several other phone calls, we got the same response only adding "I haven't forgotten about you". Now in August of 2020, Mr. Blackburn is sending us straight to voice-mail without any response. The last time I spoke with him, I assured Mr. Blackburn that we were not looking for "free work" just the company that installed the septic system to come out and assess the area where the sink hole had shown up, pull debris and backfill. In the meantime, we had contacted other septic companies to see if they would come out - all responded the same way: "You should continue to contact the original installer since they know what work was done" This has put us in a positon to not have any resolution. Not more than 2 weeks ago, August 2020, Mr. Blackburn had a crew next door to our home doing some septic work. At that time my wife called and left a voicemail with no response what soever. A couple of days later, the crew was gone and still have not received a phone call back.
We would like Mr. Blackburn to come out with an operator to dig into he area affected, remove debris and back fill appropriately. read more