I had a lovely evening here at Black Tap. From the service to the food, everything was excellent! We were celebrating a birthday and the staff made my nephew feel so special. Everyone was so kind! My favorite dishes were the mozzarella sticks and truffle fries. They were soooo good! I can't wait to come back! read more

For years I always wanted to visit Black Tap & I finally visited the one located in SoHo on January 23rd. Unfortunately, my experience was not a good one. First, this place is located in what looks like a basement. You have to go downstairs to enter the place. As for the food & drinks, I ordered the All American Burger which came with arrived & for the drinks, I ordered a Jolly Rancher drink which was recommended by the waiter, Vaughn. I wish I never asked for a recommendation because the Jolly Rancher drink was awful. So awful that it took me nearly an hour to finish it. I winded up ordering a coke which was the only good drink. The All American Burger was the most horrible burger I ever had from any place. The fact that Black Tap makes awful burgers was definitely a surprise because that's one of the main things they're known for aside from their milkshakes. The burger tasted like it was in the freezer for months. The fries were the only good thing I ate from there. While I don't like to leave bad reviews without giving a place a second chance, I felt like leaving one for this place was necessary & I'll elaborate why. The day that I came here, my waiter was Vaughn. Before I came in, there was only one other customer in there. After me, I realized that more customers started to come in. I was there to just order some food & drinks. As if the awful burger & drink wasn't bad enough, the waiter's service is what really made it such a disappointing experience for me. The waiter continuously kept coming to my table to talk to me. Compliments given to me are appreciated, but honestly never ever needed or wanted. The waiter complimented my looks which was ok. However, it was further conversations & inappropriate things he said which made me beyond uncomfortable to the point where I wasn't even able to enjoy my food or drink. There was plenty of other customers who came in after me & they were barely attended to while I was continuously bothered. Coming to my table to make sure everything is good is cool. However, coming around my table to make unnecessary conversations is super unprofessional lol. Who does s h * t like that? Those who know me on a personal level KNOWS what I'm capable of doing in order to stand up & defend myself but because he was the only waiter there, I just didn't say anything because I don't need my drinks or food to be spit in. There were a few things said that was absolutely unprofessional & unacceptable. The constant conversation was annoying enough, but giving me a piece of paper to write my name & number crossed the line. There were other things said that others would agree is highly unacceptable & unprofessional. I called to make a complaint & spoke with Ciara. She informed me she was going to relay this message to Matthew who's the manager of the place. I was told that he would call me, but he never did. So here is this very well deserved & honest feedback. Oh & if proof is ever needed, my friend who I was on the phone with could definitely confirm to most of what was said to me. I highly recommend for the owner to review the cameras & hopefully it's audio enabled so they can hear the entire conversation of my uncomfortable visit. That's the best evidence in terms of confirming my review. I really hope the owner & manager will reconsider the staff they currently have working here. Perhaps, retraining them on how to attend to a customer professionally & respectfully would be ideal. Otherwise, I highly recommend you guys to fire the current ones & hire some new staff. read more

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My girlfriend mentioned this place recently! I was in the area and decided to try it! I almost missed it when I was looking for it because it was located lower level of the building. When I entered, the place looked relatively small but for me, I appreciated the low key vibe. The place was full and waited about five minutes to be seated. I ordered the wagyu steakhouse burger and an Arnold Palmer! The drink was great to my liking! The burger was amazing! It was topped with crispy onions, pepper jack cheese, garlic aioli, and A1 sauce on the side! I added a fried egg since I am always a fan adding egg to my burger! Shout out to my waiter Vaughn who took care of me while I was here for the first time! I noticed people ordering some milkshakes with a cake on it! I will come back to try it since I got full from the burger! read more

Black Tap Craft Burgers & Beer - SoHo - Arnold Palmer - American Near Me - New York, New York

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Food: the food was incredible! We ordered two sandwiches (Crispy Chicken & Pesto Chicken) and split them! The sandwiches were very yummy and decent sizes. The fries were incredible and also a decent serving size. Service: Our service was good- no complaints Ambiance: This underground eatery had a very cool ambiance, played good music and was well lit. Seating was great! read more

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We brought our 9 year old to celebrate his birthday, and the team at Black Tap made the experience so special. The milkshakes were delicious and a fun experience! read more

Our server was excellent, with a nice approachable attitude, and our food arrived relatively quickly. The restaurant was clean and spacious, underground at their original Soho location. My boyfriend got the Tennessee burger, which he liked, and my wagyu steakhouse burger was alright, but I kind of wished in retrospect that I'd ordered a BBQ burger. That's just a personal preference though, there was nothing wrong with it. They're priced pretty typically for a Manhattan sit-down burger joint (ie. average of $23/burger). read more

Black Tap Craft Burgers & Beer - SoHo - TENESSEE SAUCE and WAGYU STEAKHOUSE burger - American Near Me - New York, New York

Virgilio and Von were amazing !! Their service was top tier , very attentive and made my experience very welcoming . read more

Great atmosphere, friendly staff and delicious food!! Also loved the music playing. If I could give more than 5 Stars I would!! Got the Pesto chicken sandwich and my daughter got the Crispy chicken sandwich. We split them and they were both amazing. The fries were perfect. Not soggy. Also got 2 crazy shakes. The cookies n cream one and strawberry shortcake. So damn good!! Would totally come back and recommend to anyone visiting or lives here. read more

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We love blacktap. The shakes are a bit overrated for the price but I love their burgers and fries. read more

Black Tap Craft Burgers & Beer - SoHo - American Near Me - New York, New York

Black Tap - SoHo is a must visit. Burgers? Legendary. The 1/2-lb Champ wagyu was flavorful perfection, fries were spot-on, and every dish at our table was a hit. Perhaps shining brightest was the Brooklyn Blackout Crazy Shake... a towering chocolate beast that took three of us to finish. (So, that's less guilt... right?) Matt (the owner) and his team treated us like family. Thanks again, Matt. There was just one problem: we ate it all so fast that we couldn't take a decent pic. So, just look at all the posted photos after you read this! read more

Black Tap Craft Burgers & Beer - SoHo - Try a Crazy Shake... you won't be sorry! - American Near Me - New York, New York

AMAZING place for burgers & the desserts!?!? Omg Never had a shake like that in my life. Great for teens! Great service too Highly recommend read more

This restaurant was recommended by friends of ours that are locals. The shakes didn't disappoint! They food was equally delicious and we will return next visit to NYC read more

Black Tap Craft Burgers & Beer - SoHo - STRAWBERRY - American Near Me - New York, New York

Had a great time celebrating my daughter and her besties birthday! Burgers were great, shakes were incredible. Best Brussels sprouts ever! Vaughn was super friendly and warm. read more

We were lucky to get in for dinner at 7pm on Friday after being at Coney Island all day. The crazyshakes are still crazy (see photo). The coffee shake was great as well. Not really known for the food but the Mozzarella with Chipotle sauce was very good. The chicken sandwich with coleslaw in it was great as well. The burger chopped salad was pretty good as well. Food was a little expensive but we were really there for the shakes not the food. read more

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This place was great! The "Crazy Shakes" were the star feature of the event. We used Black Tap as an incentive for our kids to behave all week long on our trip: "Behave if you want milkshakes at Black Tap!" It worked, and we all had a great time. The cocktails were very good and the milkshakes were just as sensational as advertised. If they didn't taste good, people would still buy them because they are Instagram bait but I am happy to report they are ALL good. The truth is, the burgers were kind of nothing to write home about, so maybe consider getting a burger somewhere else (so many good burgers in NYC!) and then come here for the shakes? Or, why not, go nuts and have a giant dinner here - we did! Friendly service and clean facility: would be happy to go back. read more

I normally pop in to Black tap after work or when Im in the area on the weekends. Its a cool spot to have a milk shake, burger or wings. They have two levels, upstairs and downstair. The downstairs has more room and gives a cheerful vibe. On this day I stopped by after an appt and got the chicken sandwich and an arnold palmer. The chicken sandwich was crispy and not oily and the korean bbq sauce on the side was a great additional. The portion was huge, which i love because i love leftovers and everything was fresh. read more

Black Tap Craft Burgers & Beer - SoHo - American Near Me - New York, New York

This place was great! Loved the music, the staff were nice, and the food was amazing!! Would highly recommend to anyone who is visiting the area or lives here. read more

Black Tap Craft Burgers & Beer - SoHo - Crispy Chicken Sandwich - American Near Me - New York, New York

This was my first time at black tap and I really enjoyed the food and the experience in general. Our server Von was really sweet and was an awesome server. Thank you soo much! I will def be back. read more

Showed up a bit late but they graciously sat us. Vaugh was a great server. Amazing good and tasty cocktails!!

Amazing service, super accommodating great food!!!!! Love them and will always recommend and come back

Definitely recommend!! Our server was the sweetest man and the food was sooo good! Overall an awesome experience.

First time hubs stayed in NYC; typically we stay in Brooklyn when visiting our son - had to hit as many icons and staples while we were there. Black Tap was one of our stops! Was our Monday lunch stop before heading uptown to Central Park, service was FAB! We shared The Champ on gluten-free bun...thank you Black Tap for offering a gluten-free option. Hubs had the side Cesar salad which was zippy and tangy! Ordered the cheese fries just cuz, and I'd do it again! One of the best lemonades ever. Fingers crossed when they open in JFK it while just as good. read more

Loved the falafel burger. Really enjoyed the chicken sandwich a couple days later. Great service and cool vibes.

This is a hidden gem in SoHo! Go there! Clarice is amazing, the food is superb and the crazy shake brings me back over and over. Go there now! read more

The food was good and so as the service. I really enjoyed everything about this place. I loved the ambiance. Von was a good waiter.

The food and the service were absolutely amazing I definitely plan on coming back to this location.

Good lunch spot. Got 2 crazy shakes which were great. Burger was good & resonably priced for NYC read more

Black Tap Craft Burgers & Beer - SoHo - ALL AMERICAN with no bun - American Near Me - New York, New York

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It has delicious ice cream shakes! Their food was good too! Come here hungry and you don't be disappointed!

Great burgers and perfect fries with excellent service. I highly recommend. It was the perfect stop after the SOHO Cigar Bar.

AHHMAZING!!!!! the service was so good, the food was delicious. The shake??? Unreal. The service provided by Vaughn was incredible. He was quick to take our order, and brought everything out correct. I am definitely coming back when I'm in New York again. read more

Black Tap Craft Burgers & Beer - SoHo - Sweet potato fries, strawberry smoothie, passion fruit lemonade - American Near Me - New York, New York

The black bean burger was bomb! loved the French fries and salsa verde. The buttermilk dill was real good too- - Awesome service! read more

We came in there in a hurry they were amazing and got us our food in less than 10 minutes. Food was great. Crispy chicken sandwich amazing.

These is a spot I used to frequent often when I traveled to NYC regularly and my daughter and niece always heard me reference it. It's been a few years since I've made it to SoHo and I was worried it wasn't here! So pleasantly surprised to find this gem in tact as it should be! And even happier that my girls were able to experience it. They're STILL talking about their yummy burgers and sweet potato fries. The GM Matt is beyond outstanding. Making sure we were taken care of and that we didn't have to wait one moment when our server was busy. He stopped by, engaged the girls and gave awesome suggestions. He was super friendly and went out of his way to ensure our visit was memorable. Noelle, our server was just as amazing. I always look for the experience factor on top of great food and Black Tap SoHo delivers on both! One last thing, do not deny yourself the gift of one of their milkshakes! Divine!! Happy holidays! Our visit has been a perfect addition to our Christmas weekend visit! read more

I've been here a few times before, mostly to celebrate occasions, holidays, or if we need a later dinner option. Although there is a bit of a longer wait at times, the service has improved since before the pandemic. The restaurant itself is well decorated. The burgers, the main focus of the restaurant are all pretty good. They live up to the hype. The shakes are also very good and arguably their most popular items. Without the long wait times, everything would be perfect, but it makes sense that popular restaurants have longer waits. read more

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What a stroke of luck we came upon this spot in SoHo! We had just finished at the nearby slime adventure and needed to re fuel with some good hot food. Black Tap didn't disappoint! The BEST chicken tenders we have had yet, may daughter said if she could give it 1000 starts she would! Delicious homemade ranch dressing! For the win were the amazing milkshakes, truly a work of art. Matt the GM was so nice, he told us about the history of the restaurant and all the other locations around the US, and the new Tender spot opening up soon! Remiss that we were so busy eating and enjoying we too no pics! read more

My friend and I came here on a Monday night for dinner. We shared an arugula salad and the all-American burger. The food was pretty good; it nothing life-changing, but more-or-less what I expected. The fries were my favorite part of the meal-- they were still hot, crispy on the outside and light and fluffy on the inside. All the staff were really nice, as well. read more

A lot of show but not a lot of go. We came strictly for the milkshakes, we did not have any food. Over the past several years, my insta feed has been inundated with pics of these comically large milkshakes. We tried to get into Black Tap about a year ago but the line was around the corner. Now that every ice cream shop in the outer boroughs and Long Island are making their version of these shakes, there is no longer a line. When we arrived, we were quickly shown a seat. We had: - Cotton Candy Shake - tasty - Cake Batter Shake - so so. The large slice of cake on top of the shake tasted old. - Strawberry Shortcake Shake - tasty, it had a Good Humor strawberry shortcake ice cream bar stuck in it. The ambiance is intentional dive bar. I'm glad we tried the shakes, but in this case once was enough. read more

Nope. Idk what's happening at this location but they're only serving in the basement and it's possibly the most depressing burger place on NYC. Gave 3 stars to keep it fair, walked in and walked right back out read more

Came on a Monday night and got a burger salad, queso and chips and shakes (cookie and cream and vanilla) The burger salad came with their special sauce which was delicious and complimented the salad. It came with two slices of bacon, pickled onions, tomato, lettuce, and beef patty with cheese. It wasn't too heavy compared to a burger and definitely great if you wanted some extra greens on it too! The shake was thick but came with lots of whip cream! Overall the food was a 8/10 - hit the spot for a burger type meal and a shake, but wouldn't becoming back often! The place wasn't too crowded but there was only one waiter for the entire serving area, so expect slower service! read more

Black Tap Craft Burgers & Beer - SoHo - OREO COOKIES & CREAM and VANILLA - American Near Me - New York, New York

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Just a heads up, it's a bit small so expect a wait. But overall it was a great dining experience. Hostesses we're friendly and pleasant. The wait was an hour when we reached. We sat in a nearby park. We were seated at approximate estimated wait time. The waiter was a young guy, he didn't give much of an official greeting but he wasn't rude. We ordered our food immediately after being seated. My daughter ordered the Cotton Candy milkshake w/ the All American Burger and my little sister ordered Cookies & Cream Supreme Milkshake w/ Nashville Hot Wings. The food was descent. The milkshakes were tasty and the coolest thing there. Our milkshakes came out first, the food not too long after. The music played was a great selection. I caught myself jamming to some 90s classics. Overall I would recommend this place, the kiddies loved it. It's great for adults and it was a cool experience. read more

Black Tap Craft Burgers & Beer - SoHo - OREO COOKIES & CREAM & COTTON CANDY MILKSHAKES - American Near Me - New York, New York