Let me start by saying I *really* tried to give this place a fair shot. But my experience? A hot mess from start to finish.
First time we go in -- just me and my sister- we have an hour to kill before our haunted house activity. So let's rock it right? We ordered a margarita, a water, and hot wings. After **37 minutes**, the bartender comes back like, "Oh, I forgot to put in your order." *Thirty-seven minutes of us sitting at the bar looking in our face, even had the audacity to set up plates in front of us. Obviously, now the time has gone by and we have to go. The manager *Jo* she was nice about it, gave us a lemon drop shot, apologized, and told us to come back after our activity -- said she'd comp the wings. Cool. I appreciated that.
So we actually did come back later that night with the rest of my siblings. We ordered guac, honey hot wings, and drinks. The buffalo wings (which she comped) were honestly the best thing we had. Everything else? Mid. Definitely not worth the prices.
Then -- and this part annoyed me -- I asked for ranch with my wings, and they brought out some mystery white dip that turned out to be *dill.* I said, "This isn't ranch," and the server just said, "Oh, it's a dill dip," like that was no big deal. Um, what if I was allergic to pickles? People have *actual* allergies. Zero care or concern.
And then, because apparently this is their theme, I ordered another drink before closing out and waited another 25-30 minutes. The manager comes back (again) like, "I'm so sorry, your server forgot to put it in." She comped it, but at that point, I was just over it.
I even asked her, "Why do all your servers forget to put orders in? That's literally the job." She just kept apologizing.
Now, I hate to even go here, but it's hard to ignore: we were the *only* Black customers there -- and the only people of color at all, including staff. We were sat in the corner and basically forgotten. Twice. Make of that what you will, but it didn't sit right with me.
Bottom line: the wings were solid, but the service was careless, the food was meh, and the vibe was off. Overpriced and underwhelming. I left frustrated and disappointed -- and I'm definitely not coming back. read more