This is a pricey salon ($200-300, gratuity included, for a cut and color), but when you invest with…read morethe right stylist, you get more than the service you pay for. I've cut and colored my hair at home for ~20 years between sporadic/infrequent visits to budget salons to fix mistakes (both netting mediocre results at best). I leave each of my appointments at Ello Pretty confident, with healthy hair and a cut designed for low-effort maintenance + sustainable grow-out.
I understand that not everybody feels comfortable walking into the space (I don't love feeling like a misfit in a room full of confident babes, either), but once I'm in the chair, I completely forget there's anyone else around; Lauren treats me like an MVP every visit and I genuinely feel like I'm having a conversation with an old friend. Never do I feel judged, nor like I'm boring her or wasting her time. I don't feel forced into uncomfortable small talk since the conversation flows so naturally; she's smart, professional, and sincerely cool.
It's worth reiterating that the price of your visit ALSO includes intangibles like active listening. Lauren encourages me to share my ideas, photos, million questions, and requirements before we start. Any concerns, re: texture, length, complimenting my skin or face shape, color, maintenance, styling, etc. are addressed fully and thoroughly, and she checks in with me several times throughout the appointment to make sure we're still headed in the right direction/achieving the results I want, offering me the control to change my mind, ask questions, or fine-tune along the way. Never have I felt so in control of my appearance, nor had as much trust in the person doing the work - she always knocks it out of the park.
The wait to see her can be long, so once you're sold, book an entire series of appointments!
