Wow. I was ripped off by Staples when I signed up for my protection plan, and I was suddenly out a…read more$500 laptop. I brought it to Tech House, hoping it wasn't dead--it was. I told them I'd be willing/eager to purchase a new one from them, as a small business. The tech messaged me an hour later that he'd found the same machine (which I loved) at another business, on sale, even. He saved me over a hundred dollars at his own loss, and I thought that was the mark of a businessman out to keep his customers long-term. We have since had two other machines repaired there, and the guys have been professional, quick and very affordable. I would ABSOLUTELY recommend them in a heartbeat.

I wish I could rate Tech House 100 stars! This place and these professionals are amazing. Fast…read moreturnaround, the BEST quote you will find, personal service, owned and operated by people of color, tech coexisting with plants in the beautiful interior. I can not say enough good things. I was visiting Asheville for my birthday and had to work remote. While at the hotel my computer totally died. My screen AND hard drive were done for. I was in complete distress. Tech House advised me how to get my computer through the weekend by using work-arounds so I could still get my work done. When I got back to Raleigh, the quotes I got from other tech companies were WAY higher than Tech House, so I ended up mailing them my computer to fix. They gave me the BEST price, BEST service, and fixed more than I even knew was wrong. They kept me informed every step of the way and made sure I agreed to every change that was made. The service was very personal. I was in a hard spot financially and they made it work. These guys are the best. Anuj is just awesome. Now my laptop works perfectly.

Park Computers did a great job in clearing out apps that were working in the background that were…read moreadded without my knowledge. They checked a problem I was having, and improved the operating, of the laptop. The cleaned up the Windows start up page, and restored corrupted files, and when I brought in an external SSDrive the transferred my data and files for me. Kudos to Ryan Parks and his top notch staff.

I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

They seemed nice enough, that's about the best I can say. I wanted to like them, I really did. I…read moreNEEDED to like them. But I brought the computer in on a Friday, and on Tuesday I believe it was I learned that the data from my Mac was gone, unrecoverable. They threw what they had at it and it didn't work. That would have been a 4-star review, except that I took it to another local place, and seven days later they had my data for me. I think Asheville Computer just doesn't have the latest and greatest programs for data recovery. I spent $100 and got nothing in the end.

Hi, let's start from the beginning…read more I decided to give Asheville Computer Company a try because a friend recommended it to me. So first things first I walk in and pay for a diagnoses. I get back the diagnoses and we decide that we are going to try and replace my motherboard to fix the issue. HERE IS WHERE THE ISSUE STARTS So.. RICKY sent me a list of motherboard suggestions and also wrote "you can also search i7 9700k motherboard and those will work" So I find the motherboard that interests me, put it in my cart and send Ricky an email asking if this motherboard would work for my setup. I wait 5 hours.. no reply (which is fine) so I waited until 4pm and decided to give Ricky a call and ask him in voice if they motherboard was good because I didn't want to waste $200. So I call him and tell him which motherboard I have and asked if that was gonna work... His response..? Ricky - "Ugh did you search i7 9700k motherboard? (Super rude tone)" Me- "yeap! Just wanted to make sure I assumed correctly" Ricky - (sarcastically as fuck) "WELL you ASSUMED correctly if you typed in i7 9700k motherboard" So I ignore the first time he was rude to me and wrote it off as him having a bad day and just go ahead and order the motherboard from newegg. It turns out that it was going to take until March 10th to get here and I didn't have time to wait until March 10th.. so I went to bestbuy to find a "i7 9700k motherboard" (because that was the only specification given by Mr. RICKY. I also didn't want to call him again and ask if this new motherboard was okay because of how rude and demeaning he was last time. So I figured it was fine because I followed the only specifications he gave me. So fast forward a couple of days I arrive at the store with my computer and i7 9700k motherboard and drop it off. I receive a call a couple of hours from RICKY, and this is how it went Me- "hey whats up man" Ricky - "This isn't the motherboard you were originally bringing here" Me- "Yeah I didn't want you to have to wait until march 10th to fix it, so I went to bestbuy and got one that came sooner" "The geeksquad guy at bestbuy told me it would work with my processor so I didn't want to bother you and call you again" Ricky- What do you mean so I would have to wait? YOU would have to wait until March 10th, I don't have to wait for anything. I am the person working on your computer so you need to contact me, if you want to ask the bestbuy guy stuff then take your computer to bestbuy" ^ is this REALLY how you want to talk to your customers buddy? I am a restaurant hospitality manager, this man has no respect for your customers and is there just to make a paycheck. After that phone call I came to pick up my computer and asked afro man in the front to speak to Ricky. Apparently RICKY had vanished in 3 minutes because apparently he wasn't able to come to the front. And after I asked to speak to Ricky, Bob Ross told me to "take my computer, leave the store, and go to best buy" oh, also threatened to call the cops on me and a friend after we laughed called him rude as fuck. Really guys? This is the kind of customer service you're shooting for? Please drop an email below where I can contact you Aaron. Your employees need a reality check. To sum it up - Ricky is legitimately telling your customers to fuck off and go to best buy. I'd love never seeing that guy there again. Afro Samurai doesn't know how to handle an angry customer and should be coached on what to do in certain situations. EDIT: 02/02/2023 Completely forgot to mention that the other company that I went to looked at my computer for about 2 seconds (didn't even open the case yet) and pointed to about 3 things wrong with my fans and screws and such. Go somewhere else. Don't use this company until RICKY and Soul Brotha are out of there.

Jason is my go-to guy for all my laptop issues! Whether it's my screen that needs updating, hard…read moredrive replacement or a million lost files he's able to fix any and every issue I've ever had, and quickly! The value of Jason's service is priceless! Thanks Jason for taking all my calls and keeping my laptop working well!

HUGE Shout-Out to Carter Computers! Recently, Enka-Candler Fire & Rescue had a need for assistance…read more "We needed just a dab of non-acid based soldering flux" to make an in-house repair to an electronic equipment. This proved to be a difficult product to locate. With assistance from the Manager from O'Reilly's in Candler we found Carter Computers and they were very helpful and provided us the non-acid based soldering flux we needed. Thank you Carter Computers for helping us out when we we're in a pinched!!! Howard Beddingfield, Chief Enka-Candler Fire & Rescue Candler, NC

Couldn't be happier!…read more Had a difficult build, a rack-mount PC built into a server-chassis, and the end-product far exceeded my expectations. Price was more than fair, turn-around time was shorter than I expected and had absolutely no issues once installed. Build quality was excellent! I would happily return in the future and will recommend them to anybody!

great communication- ready to tackle new issues I threw at him. he also is a teacher! he didn't…read morejust fix it- I got some more knowledge on my new Mac.

Very good with MRG consulting who solved my problem. But others from Yelp impersonated him and…read moretook money from me. Yelp did by help resolve the problem

Outstanding service and 5-Stars across the board! My…read morehusband bought a refurbished MacBook Pro from Emergency Tech Repair [ETR] about 2 years ago. He paid a fraction of the cost of a new MacBook and hasn't had any issues with it since! My 2019 iMac desktop was running slow and started shutting down. I am not tech-savvy, and my ignorance and frustration led me to take my computer to ETR for service. My technician's name was Matthew. He was very personable and incredibly helpful! Matthew ran a diagnostic and adjusted some things that I don't understand. He also discovered that my computer was bogged down with tons of useless saved files, as well as apps and programs running in the background, which he took care of. He found that there was nothing seriously wrong with my computer and it should be good for another 4-5 years. Matthew worked his magic and, for about $65, my computer now runs very quickly and no more shutdowns! There was never any pressure to spend extra money on unnecessary upgrades. I was treated as a valued customer, and received expert service and advice. My husband and I highly recommend Emergency Tech Repair for all your computer needs!

Two yrs ago would have given them a 5+. Seems they are growing faster than they can service, and I…read morecan understand this. But not treating customers well when minor issues arise is the worst. let me tell my story. I brought my computer to them needed cleaned up and new malware software. When I picked it up they gave wrong cord, and searched and found my cord. When I started using the computer it was still flashing pop ups and was now timing out on searches. I called and left a message the first week, then again a week later, no return call. So I took it back to them, explained the above to the clerk, he said okay and tried to charge me for a new service. I stated that the first service was not done properly, and unreturned voicemails. He said his voicemail had been messing up and he would message the owner. we stood waiting for 15min, no one else in the store. Asked if he had heard, he said no, asked it he could take it in and charge me when i picked up he said no, asked how we could resolve this that we did not have the time to continue to wait, he said he would need to hear from the Elijah before he could take the computer. At that point I offered to pay and speak with owner when I picked up, he refused, stated I could not wait and he told me "that is a your problem". Called in later and got a voice message that they are not taking new clients. So thanks for being so wonderful to us 2 years ago. Sorry you are overwhelmed. I hope the people you choose to treat poorly during this season are not the ones you need to survive long term.

My travel laptop displayed a hard drive failure message just before I left Florida for a month-long…read moretrip to North Carolina. Once I arrived, I called Handle with Care Computer Repair in Mills River, and Judy Dobbs, the owner, took care of me personally. She ordered the replacement hard drive before I even brought my laptop in so there would be no unnecessary delay. As soon as the part arrived, I dropped off my computer, and she had me back up and running quickly. Judy replaced the failed hard drive, performed a clean installation of Windows 11, and what impressed me most was that she truly went above and beyond. She took the time to reinstall my ESET security software, made sure everything was configured correctly, and even upgraded me to Windows 11 Pro for Workstations at no additional charge. Just as impressive was her pricing. The work was completed for a very fair price, and at no point did I feel like I was being sold services or products I didn't need. It's refreshing to find someone who combines exceptional technical expertise with honesty and integrity. Many people may not realize that Judy is not only the owner of Handle with Care, but also an exceptionally talented computer professional. As someone with a computer science degree who spent more than 25 years as a software engineer, I recognize technical expertise when I see it. Judy also has a computer science degree and spent many years in IT management, and it shows. She is knowledgeable, methodical, professional, and genuinely committed to doing the job right. Although I live in Florida, Judy has earned my trust and my future business. When I get home, I'll be purchasing my Windows 11 Pro for Workstations upgrade for my desktop computer and my future ESET security licenses through her without hesitation. If you're looking for someone with exceptional technical expertise, fair pricing, and old-fashioned integrity, I recommend Handle with Care Computer Repair without reservation. Judy Dobbs has earned every one of these five stars. If ten stars were an option, she'd get every one of them.

The team at Handle With Care were amazing. I stopped by when my computer case broke and they were…read moreable to give me a great temporary fix while the part was on order. They got my computer fixed and back to me quickly and the price was great. I would highly recommend them for anything you might need. Jason was awesome to work with.