This place is great! You can bring your dog in and wash…read morehim/her yourself. Lots of different shampoos and conditioners, a big sink and plenty of towels. Get your dogs nails trimmed by Erika at a very fair price. She's great and if you check around, it's usually $20 or more anywhere else. We also have boarded our dog there overnight and that price is also very inexpensive. Kim is the owner and she is very friendly and fair with her pricing. People should be supporting this business over chains like PetSmart!

I love this locally owned and super friendly establishment, conveniently located near downtown…read moreBristol.

They are the best! They are so friendly and knowledgeable. I love how they ensure your tank is…read moreready before selling you fish. I'm using the Father Fish method and my natural tank is thriving. I'm so glad I was told about this place.

My wife and I drove a hour and couldn't believe how happy we were that we did. The service is great…read moreand the fish and in great shape. Definitely will go back You won't be disappointed

Bought 3 birds and was told that one might be sick but that it would be ok and would pull through…read moreit well it died 5 days outside of there 14 day policy and they refuse to do anything about it so dont buy animals from there i would higly recomend pet cove in kingsport tn they take care of there animals and dont sell you sick animals

I have had linda as groomer for years NEVER had any problems. She has always took excellent care of…read moreall three of my fur babies.

I have been coming here for my tropical fish and supplies for 2 years now. And always thought…read morehighly of this store. I have also maintained tropical fish tanks from my 20's on. I am currently 67 years young and had a young girl who works there, tell me what fish I can and can not have in my tank. Mine you,that I have had everything from a 2.5 gallon tank to a 75 gallon tank over the years. Anyway, this young lady spoke to me as if I had no clue as to taking care of a fish tank. Unfortunately, after this experience I will probably never return back there. Sorry, but you just lost a loyal customer of 2 years.

I purchased a "hand fed" cockatiel from these horrid pet peddlers in July and immediately noticed…read moresigns of abuse. I have interacted with him daily, gave him treats, sing and whistle to him, but he's still terrified of hands because of whatever these people did to him. When I called to voice these concerns I was originally put on hold for near an hour, then when I finally reached the manager she just deflected and denied, even tried to tell me they don't have male employees when I mentioned that he's more scared of males but the kicker is a male employee sold me the bird! So not only do they mislabel and possibly abuse their animals, but they'll lie to your face about it! She offered me a refund if I brought the bird back but I didn't want him to go back into the hands of his abuser. EDIT: I feel like I should also state that they didn't even know the age or gender of the bird when I purchased it. They just had it labeled as a hand fed Cockatiel which in retrospect should have been the red flag to not purchase from these horrid people.

If my dog had a job it was pretty wealthy to where he can shop for himself, he would definitely…read moreshop here everyday. We were checking out some gifts actually for some of our families pets to see if they had any good options. This place is also dog friendly as well from what we observe. Mainly this place caters to dogs but there are some cat toys and other cat gives as well. They got premium food as well and other stuff in the fridge. You can make your own custom dog tag here as well using their machine. Staff here was absolutely friendly! Plenty of great options to choose from. Overall, if you were in the area check this place out.

Omg. My family and I just adopted a dog into our family and in our adoption papers was a card for…read morethis place Tennessee Tails Pet boutique for a congratulations on the adoption and a gift. We went and we talked to Hugh and Quinn who helped us to pick out all our gifts. We left we a bunch of great stuff. Definitely we be a returning customer

I was quite impressed with the sea oddities. My wife and I had a wonderful time together. We were…read moreimpressed by the staff and the show. We are going to come back with our granddaughters and show them the sea fish and how they survive in the wild.

Wish I had gotten the names of the 2 employees who helped us... the lady who seemed to be a…read moremanager/owner was pretty rude. It felt like we were an inconvenience to her by being there, from the second we walked in. Looked at us like she had no clue why we were there. My husband had questions about keeping fish as we're both new to this, and she treated him like he was an idiot for even asking anything. Another employee, a younger man, came and helped us later and I can't say enough good things about him! He was incredibly friendly, offered plenty of knowledge, and helped us get exactly what we needed. Honestly if he hadn't came over and helped us, we were about ready to walk out without buying a single thing. Thanks to him, we made a purchase. Most likely wouldn't go back again specifically because of how rude the lady was. As a customer, I have no desire to be treated like I'm a problem for coming in to spend money at your store.

I purchased a parti yorkie in February of 2023. took puppy to vet 2 days afterwards. was told it…read morehad some worm eggs which isn't unusual for a puppy but other than that, he was happy and healthy. have been working with Jones Animal Hospital getting my puppy up to date on all shots. I actually found the workers to be very helpful, and the establishment was very clean. I would buy from here again!

Bought a Maltipoo there in 2020, actually we rescued it from that nasty place. He had several…read moreissues. Stay away from these people. They lied about everything. Be aware, be very aware!

I took my extremely elderly dog back for a groom in early February (he was 17 and 5 mos). They…read morecalled me to come get him and alerted me to a serious health problem he was having. I took him to the Vet on Feb 11th and tried to get it fixed. By the 28th, his condition had deteriorated so much that I had to say goodbye and let him go. I went back to thank them for helping me care for him. Part of his problem was a serious food allergy --so I had purchased all kinds of different foods hoping to improve his eating. They allowed me to return the unopened items (I am part of the "club" and they could read my receipt.) Everyone was very caring and offered condolences... I was very appreciative of all they did to go above and beyond with my dear L'il Guy. We also have cats and I will continue to shop here. And when my heart heals enough to get a dog again, I'll still come here. Thank you to the group on Stone Drive.

I had a few issues over grooming and the management was very nice, patient and understanding. They…read moreaddressed my issues and settled this situation immediately. Thank you