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Black Diamond Fireplace

3.2 (9 reviews)
Closed • 8:30 am - 4:30 pm

Services - Black Diamond Fireplace

Fireplace cleaning

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1 year ago

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3 years ago

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Tillie G.

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2 years ago

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6 years ago

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10 years ago

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9 years ago

Just completed my first job with these guys. Everything went great. Timely, professional, no whining. Great subcontractor.

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Service Monkey

Service Monkey

(19 reviews)

These guys did a great job. Billy called to say his team had wrapped up early, and could get over…read morethat day. He sent 3 people, Carlos, Brandon and Martin, and they cleaned out the chimney and replaced the fireproof gasket rope around the doors. Carlos was the lead tech and had all the fancy certifications. We chatted a bit about my options if/when I decide to replace the fireplace in a few years. The fireplace smells so good now when it burns. The wood must be burning cleaner, and they showed me some features I had no idea existed - there is a catalytic converter in the fireplace when I shut the doors. I couldn't get the blower fan working the next day, and Martin came back out and took a look, but it just needed more heat to flip the switch. I'd use these guys again in a heart beat.

I should have read recent reviews of this company before using them. Had great service years ago…read more Now under new ownership. My recent experience was terrible. This company, under new ownership, ripped me off and misled me with the service they were providing when I called to schedule. I told them my pilot light was out on my stove and needed to be replaced. They told me that for $200 they would come in and diagnose and fix the problem - I told them I likely needed a new pilot assembly before they arrived to "diagnose". A technician came to my house and worked for 30 minutes trying to re-light my pilot and then left saying he didn't have the part to fix it. I was notified by Service Monkey that I owed them $200 for this service and they would charge me an additional $250 for the part (I found it online for $180 with shipping) and $200-300 for labor to install it. I called and expressed my frustrations and the owners refused to call me back, the poor part time service guy was very sweet, but said the owners stood by their policy. Here's a recommendation: don't mislead people about what you are going to charge them. Make it clear that is costs $200 to show up and confirm what a homeowner is already telling you. And that you will charge another $450-550 to fix a pilot light. Ridiculous. I ordered the part online for $180 and will install it myself. COMPLETE RIP OFF - COMPANY IS TAKING ADVANTAGE OF HARD WORKING SUMMIT COUNTY LOCALS

Black Diamond Fireplace - fireplace - Updated November 2026

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