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Black Diamond Fireplace

3.2 (9 reviews)
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Services - Black Diamond Fireplace

Fireplace cleaning

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1 year ago

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3 years ago

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Tillie G.

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2 years ago

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6 years ago

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10 years ago

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9 years ago

Just completed my first job with these guys. Everything went great. Timely, professional, no whining. Great subcontractor.

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Service Monkey

Service Monkey

(18 reviews)

Edit to comment: Contacted by Service. Monkey and we discussed the charges and our issues with the…read morecharge. After talking it out, it boiled down to a simple misunderstanding for what we had asked and expected of Service Monkey...We just wanted a second price, they understood it to be a Service Call and repair. Service Monkey dropped the $200.00 charge, which we appreciated greatly.l Guess this is just ab example of the importance of communication...from both parties. Anyway, thank you, Service Monkey. Asked Service Monkey to give me a price to repair a gas leak AFTER an inspection was made by our HOA. Made an appointment to look at the problem. Service monkey made no mention of it in the correspondence, but tried to charge us $200.00 to give us a bid. $200.00!

I called service monkey to replace the blower on my parlor stove. They sent a service man who told…read moreme I needed tdo other parts which had nothing to do with the blower. When the parts arrived, he came back to install them. They did not fix the stove. They charged us 2 service calls as well as the cost of the parts. My blower still does not work. Now the remote control to my parlor stove does not work. We discussed this with the service agent three separate times. They made no effort to rectify the situation. I'm going to have to call a different company to come and fix my stove. I absolutely recommend using someone other than service monkey if you want your job that right.

Black Diamond Fireplace - fireplace - Updated October 2026

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