If I could give 10 stars, I absolutely would. Joe out did himself with expertise in diagnostics of…read morea big problem. Not only was he prompt on acceptance of the project he was a blessing on his bottom line. Not one hint of overcharge and he was personable. He's welcome in my home. Not only did we pay our bill we gave him more... He deserves it. Thanks buddy!

I double down on my review. I had no problem paying for the services. I did ask how long and when…read moreyou stated what you were doing I needed to remind you what I asked to be done. You then kept saying over and over again, stop watching me work, I can't work with you watching me. At this point I needed to make sure you were clear on what you were to do . I asked you to install a sink which you did not remember the conversation just 5 minutes prior. You then tree a 3 year old temper tantrum and stormed out. I closed a door to keep the dog's pug if the room and you couldn't figure out how to exit. You were extremely high on something and running around my house like a crazy person. I work with 100's of contractors and you are the most unprofessional and unhinged person to come to any jobsite.

Pro Electric was prompt to return my call and get all of our electrical issues resolved…read more Jeremy S and Ed were very professional, efficient and friendly. I would absolutely recommend them and will be using this company for any future electrical issues.

Jonas from Pro Electric showed up on time. I called them because we were having some issues at our…read morehotel with the electrical system for the spa as well as an electric baseboard in one of the units. Jonas was on the ball and saved us a lot of time and money purchase the electrical contractor that we typically use. The receptionist at Pro Electric was polite and professional. She got back to me almost immediately.

Chet and son Max: long time Aspen locals. But mainly expert electricians. Max called back…read morepromptly. Showed up on time. Was pleasant and helpful. And offered to come back if any problems. Wow. Thanks for great service: pinned their card to our bulletin board!

I called Ajax to install a Tesla wall charger at my home. Chet, the owner, came by to survey the…read moresite and come up with a plan. The guys showed up to do the work when promised, got the thing up and working correctly, and left the area clean. They've done a fair number of these Tesla chargers now, so they know what they're doing. It was easy to communicate with Chet by email or phone, and he was always quick to get back to me. I would definitely call them for future work.

I am truly stunned that Paul McLelland and KW get one-star reviews of any kind. This company--and…read morePaul specifically--saved me from a roof cave-in and serious mold situation directly over my young son's bed. My first experience with Paul was five years ago, before I owned my current home. We had evacuated the house we were living in because of the roof and mold situation, and about a year later this house came on the market. Given what we had just been through, I was interested in buying it only if I could be confident that its previous mold and roof issues had actually been addressed and that it was safe and habitable for my son and me. Paul came out and did a thorough assessment and answered a TON of questions about mold, habitability, health concerns, and the condition of the home. He went ABOVE AND BEYOND for me then. And now, fast forward five years to September 2026, he has done it again. I recently discovered a burst plumbing pipe and substantial water intrusion in the crawl space, including saturated structural wood. Paul was on the job right away. KW has been responsive, professional, thorough, and--maybe most importantly--highly expert in both serious situations in which I have needed them over the past five years. I also learned something today that makes one of the one-star reviews here especially astonishing to me. I had no idea who the reviewer, Beth Anne D., was. Paul explained to me today that her review actually arose from his involvement with this very house before I purchased it. She was associated with the people involved in the cheap remodel/flip of the property. I did not know her and had never had any dealings with her. That context matters. Paul was involved because I, as the prospective buyer, had serious questions about what had and had not been properly addressed in this home. My inspection had red-flagged significant items, including electrical, plumbing, roofing and more. The property had been purchased by the flippers for approximately half of what I ultimately paid for it after the remodel. Paul may very well have been frustrated in his dealings with Beth--I wasn't privy to those conversations but would fully understand why-he was watching an avoidant, cost cutting flip job that valued money over human health and safety. But I know what he was doing for me: trying to give me an accurate understanding of a home I was considering buying for myself and my son. And I don't fault an expert for refusing to produce an immediate estimate when he doesn't yet have enough information to responsibly do so. I WANT the person assessing mold, water intrusion, microbial concerns and potentially concealed damage to investigate before giving me an answer. Five years later, there is a painful irony in all of this. I am now dealing with serious problems in some of the same systems that were concerns when I purchased the home, including plumbing failure and resulting water damage. I absolutely acknowledge that I made the decision to buy the house. At the same time, homeowners should be able to expect that significant defects identified during inspection are taken seriously--particularly when a property has been remodeled for resale. When they aren't, the immense cost can ultimately fall on an individual or family already navigating an extraordinarily expensive housing market. And once again, when something went seriously wrong with this house, Paul showed up. So yes, discovering today that someone associated with the remodel/flip gave Paul a one-star review for his conduct concerning MY house is difficult for me to reconcile with the professional I experienced then and the professional I am experiencing now. Paul tells you what he actually sees. He cares about the quality of the work, the condition of the building, and the people who have to live in it afterward. As a homeowner and a mother, that matters enormously to me. In my experience, Paul is one of the most knowledgeable people I have encountered in Central Colorado when it comes to water damage, mold and microbial concerns, remediation, and understanding what is actually happening inside a building. When something goes seriously wrong with your home, you need someone who knows what they are looking at and who will tell you the truth about it. Paul has been that person for me--twice now, five years apart, with two very serious situations. I trust him. I am profoundly grateful for what he has done for my family and me, and I recommend Paul and KW without hesitation.

Worked with KW recently on a large leak. It was a tough situation and the team immediately…read moreresponded and worked with us every step of the way. We are very lucky to have a caring company locally. Can't recommend them enough!

I highly recommend Black Diamond Fireplace. They came out in March and fixed our gas fireplace. It…read morehas been working great but pilot light blew out with the high wind here. They came out and got that going for me and showed me how to light again if it goes out again. They are professional and do EXCELLENT WORK!

This company is out of business for all practical purposes. The owners retired and their voicemail…read moreis usually full. They sold me a fireplace in Aspen but have been unable to service a simple fix (broken thermocouple) for 3 months. Previous service needs were also unmet. Sally P

Mark from Soot-Yourself was tremendously helpful and knowledgeable. While he wasn't able to work on…read moremy fireplace due to other issues that needed to be addressed first, he took the time to educate me on my options. Very nice guy and will definitely work with him again.

Mark was on time (in fact called the day prior to confirm the appointment), was personable and…read moreprofessional and took his time to educate me about my chimney. It's my second time hiring him and there will definitely be a third!

they showed up on time and did a good job and they are close to Aspen, However the tech was there…read morefor two hours and spent perhaps another 15 minutes putting refrigerant in the system. I was charged for 3 hours on the bill at $115 per hour. I feel that they were dishonest in their billing. most people in Aspen would not even notice but it is just wrong. I brought it to the owners attention and he took off 1/2 house so I still over paid. it did not sit well with me .

Jenn and her team are seriously the absolute best, best, best out there. They are so quick to reply…read moreand always try and be as accommodating as possible. Everyone who has entered our properties after one of their cleaning jobs are seriously impressed. They're thorough, and leave no drawer unturned or stained missed. Extremely transparent in everything that they're doing. I know it can be nerve wracking letting someone new into your home, but everyone who works here is so trustworthy and kind, your worries will be quickly calmed! Every time I've had to either talk to Jenn or someone else on her team they are just so sweet and kind. I truly enjoy our conversations and working with them. If you're looking for a new cleaner I seriously suggest you reach out to them. You will not be disappointed!!