This is going to be a long read, but worth it if you want a true detailed review…read more
First, I would like to say that Expedia was misleading with their "8.0 Very Good" rating of the Reid Ridge Lodge. I don't know where they got those ratings from, but they're wrong. We made a last-minute reservation because we were traveling and needed a place to stay. I saw Expedia's rating & thought it looked like it had a nice cabin-like feel from the pictures. The listing showed only 1 king bed available (a suite), so I went with it.
Then, I got on Google/Yelp & started looking more into the hotel, and I was instantly regretting my booking. I should have checked before booking but it was the only king bed available, so I felt rushed. When we arrived, the very first thing we smelled upon walking through the door is an overpowering pungent odor of cleaning chemicals (which is also reported in MANY other reviews). There was a small seating area where they serve breakfast in the morning. I cannot comment on the breakfast because we did not eat it.
The hotel clerk was nice and got us checked in quickly. She advised our room was on the 2nd floor, "up the stairs", & was "the only room like this one". We proceed up a flight of stairs (no elevator) of the most awful 1990s looking skating rink carpet. The odor slapped you in the face all the way to the room. At first glance, the room looked decent (other than the smell). There was a living room with a loveseat, small bar with sink & mini fridge, & then the bedroom/bathroom were through another doorway. The smoke detector in the living room was missing the batteries, and left wide open. The knob for the a/c was also missing from the living room a/c (also reported in other reviews of missing a/c knobs).
The room was hot when we arrived, so we turned on both a/c units (one in each room - living/bedroom) & were going to relax before heading out for dinner. As we lay there, on a concrete mattress, we couldn't get past the odor & decided to leave for a while. My nose was literally burning. We went & bought Febreze. We took our time at dinner, hoping the room would be cool when we got back, only to discover the a/c unit in the living room was not working & was blowing warm air (even though the broken knob was set to cold). By this time, it's late, we are tired and the listing showed no other king rooms available.
Now we have to block the doorway (there was no door separating the rooms) to keep the cool air in the bedroom. I find a blanket in the closet. Now we need to figure out how to pin it on the doorway. When lo & behold someone else had to do THE SAME THING & there was already a thumbtack in the door frame waiting to be used.
The bathroom was small & had a nice countertop & decent bathtub. However, it was not the bathtub advertised in the listing & pictures when I booked - it was supposed to have a garden bathtub. This room just had a standard tub. There was what appeared to be nicotine stains from the 1990s seeping through the frame of the bathroom door. It was gross. The mattress was so hard it was like sleeping on bricks. We did not sleep all night, & woke up sore & achy, with no rest to continue our travels. We couldn't check out of the hotel fast enough.
Disappointed is an understatement. For the cost of the room ($207 per night), I expected at least a working a/c, comfortable bed & to be able to breathe.
If you want the nostalgia of a 1990s family-owned American hotel, complete with the original carpeting & odor, then this is the place for you. If you want a sketchy, mafia style vibe, this is the place for you.
Tell the owner his corvette was pretty parked outside the front door, but he should have invested in new carpeting & odor eliminator instead. Upon reading other reviews, and the owners disrespectful, rude responses to negative reviews, it is clear they do not care (telling guests to never come back). How is this place even still in business?
Oh, and about an hour after we left, I could still smell the odor of the room on my clothing.
Just don't. You'll thank me later.