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    Black Beagle DMD DDS MSD

    3.0 (2 reviews)
    Closed 7:00 am - 4:00 pm

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    Martin Dentistry Broad Ripple - Cosmetic Dentist Indianapolis, IN

    Martin Dentistry Broad Ripple

    4.3(66 reviews)
    4.3 miBroad Ripple

    Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

    I have been here twice now and had excellent experiences both times. The new patient process is…read morepretty quick and painless. They were able to get me in within two weeks for a routine cleaning and x-rays. The cleaning was good. I mentioned that I tend to gag with dental stuff, so they took extra care when placing the films for my x-rays and the tech kept checking on me and going super slow to ensure my comfort. I had a filling that had mostly fallen out. I was able to reschedule a follow up for two days later (they had them sooner, but it didn't work for my schedule). I asked if I would have to be numbed because I hate the dental shots. She said she was pretty confident she could pop out the old filling and replace it with no to minimal pain and she was right. My tooth hurt the tiniest bit, but I'm pretty sure it was just sensitivity when the cold water blasted it. I was in and out in about 20 minutes with my new filling and no numb, drooly mouth. They also accept children. My friend's entire family goes and say the dentists are really good with their kids as well. I don't doubt it. Each room is themed. My cleaning was in the Star Wars room and my filling was in the baseball room. There is plenty for kids (or kids at heart) to look at and be distracted by during dental procedures.

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    Martin Dentistry Broad Ripple - Nov.6 made appointment through phone call

    Nov.6 made appointment through phone call

    Martin Dentistry Broad Ripple - Received confirmation text on Nov.6

    Received confirmation text on Nov.6

    Martin Dentistry Broad Ripple - Confirmed third time that the appointment was Feb.6

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    Confirmed third time that the appointment was Feb.6

    Jane Chen, DDS

    Jane Chen, DDS

    5.0(4 reviews)
    2.1 mi

    Dr. Chen is the best dentist I've ever seen. She stopped accepting my insurance so I had to switch…read moreproviders. I'd pay cash to see her if I could. I miss her.

    I've been a patient of Dr. Chen's for approximately three years. I originally selected her because…read moreshe was in my insurer's (Cigna) preferred network, but I have been impressed enough with this practice that I would remain a patient of Dr. Chen's even if my insurance coverage changed. Dr. Chen is not only a technically skilled dentist, but is also very friendly and professional. Her practice is exceptionally well equipped, and she has invested in modern, high quality dental equipment to ensure patients receive cutting edge care. She recently fitted me for an overnight night guard and was able to achieve a perfect fit without the use of impressions using a digital scan. While Dr. Chen provides top quality care and is able to provide an extensive array of services, she always puts the patient first and doesn't pressure patients into purchasing unnecessary treatments simply to boost her bottom line. Of all of the practitioners I have visited since the pandemic started, Dr. Chen has been one of the best on COVID safety. Her office is always immaculate, has high quality ventilation, and all rooms are fully sanitized between patients. Dr. Chen and her staff always wear fresh, full PPE with each patient and they only call patients inside once private rooms are ready so that patients are not congregating in the waiting room. They definitely do everything possible to ensure patient safety, which I appreciate.

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    Jane Chen, DDS

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