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    BKLYN House

    2.7 (89 reviews)
    ModerateHotels
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    Alicia G.

    This ghetto chateau is an absolute abomination. A scam and a sham. Reserve here if you have no standards. There are so many issues including the short list here: - several guests waiting to check-in upon arrival. - one lift for whole building. - funky smelling lobby. - stained towels. - stained sheets. - fridge and phone not working. - view of the literal projects next door. - no drinks for sale. - poorly finished rooms (paint job is trashy). - staff is not staffing much. - filthy carpets! - not enough "do not disturb signs" to hand out. Like how? Is anything good? Not enough to compensate. - bed is cozy - location is central in BK Do not support this with your hard earned dollars. They need to close. Pack it up and move tf on. 0 stars for this sh*t show hostel.

    Literally the only beverage option in the entire hotel. Note that there are no more cups.

    -our room had no toilet paper -our room had no soap -our room had non-working power outlets -the bedside lights are horrible, SUPER bright 5000K daylight LED bulbs (why) -the hotel has no food or beverages besides a dingy water machine in a cellar and a vending machine full of overpriced candy/chips -the water machine doesn't have cups to drink out of. Bring your own cup -the "breakfast area" is a sad underground cellar that seems to have been completely abandoned and forgotten about by management and currently serves no purpose other than storage -there are way better lodging options in the area for significantly cheaper This hotel is very clearly pinching pennies anywhere it can by cutting out essential guest toiletries/basic conveniences/complimentary necessities and it overall feels like a sad, empty building with zero hospitality that does a good job of looking cool and hip in photos. We actually have stayed here before (pre-covid) and the hotel had tons of creature comforts and even had craft beers that you could buy and take up to your room, and the common areas were actually really cool places to hang out and chill with fellow travelers. None of that was true this time. It now feels like a place that is under new management trying to turn it around financially by cutting out every expense that it can, or it's been run into the ground and last-ditch cost cutting efforts are in place to stop the bleeding. Something is going on here and it's not good. It reeks of a failing business or cheap owners who don't care about guest experience despite being in the hospitality industry. The rooms themselves are clean and decent enough, the beds serve their purpose, but it's a major red flag when you go to sit on the toilet and learn that you have to call downstairs for toilet paper, or go to wash up in the shower and squeeze the wall-mounted Dial soap dispenser and just get a puff of air instead. Not cool. Do not stay here, it is not worth what you pay (we were in at over $350/night and we were frankly extremely ripped off). We were super, super disappointed and will not ever come back unless reviews start coming in that signal changes being made. Avoid unless you have no other options. To the ownership: spend money on the guest experience. You *have* to invest in the guest experience. It's your livelihood. Your business lives and dies by it. Little things like free snacks and good beverage options (especially beer/wine for purchase to take to your room) goes a very long way in this industry. Your competition is stomping you.

    Outside.
    Victoria C.

    I stayed here this past weekend for AfroPunk. I'll make this easy for me by listing the pros and cons and elaborating in detail where important. Reference photos attached. PROS: 1. Location (super convenient)- I see a lot of negatives comments of the location but it was cool to me because if you ever wanted to be around everything and I mean EVERYTHING, then the location is solid. Within 2 minutes, up the block and around the corner you have a currency exchange, Walgreens, tons of fast food (Popeyes, Chipotle Burger King etc.), Starbucks, train access and so much more. Because of the the area is congested af at all times but I prefer it no other way. 2. Bathroom Water Pressure & Temp- more times than not when I've traveled anywhere, bathroom water pressure was low and temperature was barley warm to cold. Not here- showering was comfortable, the water gets hot and the pressure is consistent. 3. Hotel & Room stuff- Nice and ample lighting in the room. Bed is comfortable with clean bedding. Loft-style room, which is cute. This hotel has the best window covering. The roller shade blocks out light completely, if that's what you want especially for a morning after hangover. The outside of the hotel is fun with lots of art and colorful with cool benches to chill and/or take pictures at. There's bag storage in lobby for guests so if you arrive early you can leave them and hit the streets or if you have a later flight, you can still leave them for a little bit after checkout and come back for them. CONS: 1. Location- I know this was a pro but I had to mention this one flaw. There was a previous review regarding a guest whose car got broken into across the street from hotel. Well, while sleep Sunday night I recall a car alarm going off but I was too tired to get up and see what happened. The next morning, while doing my makeup in the window, I see a guy with NYPD because his range rover was broken into and putting 2 and 2 together, it was his car that was going off. Later, while sitting in the hotel's cafeteria, he and some other guy were also in the caf talking, trying to see if anyone saw anything or they have any information. 2. Elevator- raggedy, it does whatever it feels like. I eventually began taking the stairs up and down to and from 4th floor. I was not risking getting stuck. 3. Room Stuff- I stayed in room 402 and the toilet did not have a seat cover...so it was annoying having to be extra careful to not have my belongings falling from sink into the toilet. There was no shower curtain so the floor easily got wet. That can't be good overtime, I'm sure. If it's a cost factor, maybe a curtain made from recycled materials could be used in all rooms. The room floor was a little dirty, though I bring slides every trip to walk around in, I suggest making sure, if you're staying here to have house shoes or something in your luggage, not socks an actual shoe. All in all, it's a boutique hotel so you get what you pay for and it's honestly super affordable and worth it for a short 2-3 day trip. The staff was nice. Also shoutout to the rooms manager Marcus, he's amazing, accommodating and dresses cool- he's a pleasure. The photos of the community area and lobby does not represent what it is now- I hope it goes back to that. It would certainly give it a more organized, open and welcoming appeal. A tip for future guests would be to check your room thoroughly and if there's anything you need (extra rolls of toilet tissue, towels etc) make a list and get it stocked right away and if you're unhappy with your room, let them know they will accomodate you! I'd give it a 3 out of 5 stars because it was not terrible at all- just small improvements would make it amazing.

    Motion sensor?
    Katie F.

    Ok experience - wish I'd done a little more research first. Location: not a particularly nice area, but I didn't feel unsafe at first. Within half mile of several transportation access options. There is not good shopping or food in the immediate area, you will have to walk or take transportation at least a few blocks for more options. The third night when I was walking back to the hotel there were about 10 various emergency vehicles in the surrounding block. After very little research I found some articles detailing the housing establishment across the street. Known to be one of the worst projects in the city with multiple murders 2018. Room: clean enough - no concerns with cleanliness. Housekeeping came as expected and performed standard services to expectations. Loft industrial style of decor is modern, recently updated, and appropriate for city life, but it is not exactly warm/homey if that is what you are looking for. I was very uncomfortable with a motion sensor being in my guest room on the 5th floor. I ended up covering it with a towel because I was not comfortable with thought of being monitored. Staff: standard service, generally friendly. When I arrived my reservation had been erroneously cancelled by an employee on the day I was supposed to check in. She was apologetic and was able to reinstate my reservation, but this could have ended poorly had there not been vacancy. Hotel itself: the bright colors and art around the building are fun. I did not take advantage of the free breakfast and can not speak to it. Elevator a little raggedy and slow. Overall value: It will be difficult to find something this spacious and clean for similar value closer to the city. Despite this I likely would not stay here on my own again or with children after reading more about area - I'd fork over the extra for safer neighborhood.

    Stayed one night here!
    Aaron P.

    My wife and I got delayed flying out from JFK so we decided to give this hotel a try. It's a really cool story boutique hotel that someone has clearly put some thought into. Each floor is decorated with murals and graffiti from local Brooklyn artists. The rooms were clean with nice finishes and basic amenities, no hair dryer in our room. Some creative storage solutions, funky furniture and a decent view. We were up on the eighth floor facing Manhattan and you could see the skyline. The bed was quite comfortable and very clean. When checking in, the staff was very friendly and helpful. We were very impressed. Overnight a fire department hose line burst in one of the stairwells right next to our room flooding just about every floor below us. I called the front desk and they tended to it quickly, calling the fire department to shut it off. It was a crazy freak incident to no fault of the hotel or staff and they took it in stride so good on em. If we find ourselves in Brooklyn again, we'd definitely give this place another shot.

    The rags used to clean up the room
    Naomy D.

    First thing when I walk through the doors, musty, smelly, small. Not even 5 min Into the hotel room and noticed so much filth. We called room service to clean the floor and it was an absolute jaw drop the difference between before and after they cleaned it. Although service was good, it's still not worth it. The room was mustier than the hallway! It's as if no one stepped foot in that room for a good year or so. Save your money for a different and better hotel. This place is a Complete dump.

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    Page 1 of 3

    Ask the Community - BKLYN House

    Review Highlights - BKLYN House

    - easy and free street parking (but some people criticize this hotel for not offering any hotel-owned parking, which I understand) - comfortable bed!

    Mentioned in 4 reviews

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    Ace Hotel - Brooklyn - Lobby/Lounge

    Ace Hotel - Brooklyn

    (57 reviews)

    Boerum Hill, Downtown Brooklyn

    I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in…read moreBrooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

    Shinny bar. Not so shinny staff. I went to the bar/restaurant for a few drinks. A few seconds after…read moremy 4th drink, a woman bumped into me and spilled half on me. A rude woman who did little to correct her mistake. Now I'm wet. I went to the bar to ask if they'd replace the drink. The bartender immediately said "no go ask the manager." Well alrighty! I find the manager and he proceeds to re-explain the situation as "so you want us to buy you a drink? It's not our fault or responsibility." We're adults. I never placed blame. A peculiar thing to say considering I just bought the drink and I'm in your establishment. Felt pretty short tbh. Not sure why I was expecting a different tone. He eventually just offers me a shot. I don't particularly like shots so I kindly slid the remainder of the spilled drink and declined the shot, suggesting that Managment show the next customer a little more grace and respect in tone. Obviously an establishment isn't responsible for spilled drinks and don't have to be kind at all. I get that. But I guess that's what separates a great establishment from a mediocre one just selling drinks and not an experience. Good luck to them.

    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (182 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

    The Brooklyn - Random ass hangers, fine. But no iron?!!!

    The Brooklyn

    (104 reviews)

    $$

    Crown Heights, Bedford Stuyvesant

    After reading all the bad reviews I was definitely Leary about my stay but ended up being better…read morethan expected. Parked right out on street in front of lobby. Room was really nice didn't notice any dirty sheets or things like others noted. Never used the shower but seemed nice. The front desk with" bulletproof glass" didn't seem out of the ordinary and the girl at the front She was just doing her job and she was probably used to getting hit on all the time so she was just being professional. The Elevator was slow but just used the stairs, like to get my steps. Only thing bad I could say was I was woke up in the middle of the night. Loud noise sounds like people fighting outside in the street apparently there's a club across the street for events called Scales so depending on what type of event's going on the nights of your stay, it could get pretty loud, I guess.

    Do not stay here!! This place is a scam and they will attempt to extort you!!!…read more Photos from website and online are years old! We attempted to stay there early December, when we arrived we asked if we could check in early. They stated it would be a $50 cash fee to do so, when I attempted to pay the conveniently had their credit card machine not function so they demanded a $400 cash deposit. I asked what happened if we showed up at check in time and if the machine was still down in which their response was they conveniently had an ATM in the lobby to be able to withdraw the cash needed to check in. This place is a scam and they will attempt to extort you!! After attempting to get my money back the staff lied multiple times staying they did not ask for $400 cash and it was only $100 they requested, although their policy states they do not take cash only card. This place is very shady, I am sure if I had paid I would have not received anything back. Staff is also very incompetent and unhelpful, look else where!!!!! I was unable to get my money back due to booking a none refundable booking. This place was bad enough that I was willing to just lose the money then stay there! Look away, run away, do not stay here!

    Aloft by Marriott New York Brooklyn

    Aloft by Marriott New York Brooklyn

    (265 reviews)

    $$

    Downtown Brooklyn

    Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

    I have been a longtime user and guest of Marriott hotels & brands for YEARS, especially the Aloft…read morebrand in particular - the Aloft New York Brooklyn is by far the WORST Aloft/Marriott I have EVER stayed at. Customer service from the front desk and staff THROUGHOUT the stay was abysmal and horrendous. Half the time you couldn't even find someone AT the front desk to help you out with anything, and when they were there, they literally would drag their feet or pretend to do something when they actually weren't! Anytime I requested or asked for something, I would be told it's 'done' and that I'm 'good to go', but inevitably I would find out that NOTHING had actually been done!! This led to me also receiving very rude interactions with the housekeeping managers, who would act like I was in the room without permission due to the lack of communication between any of the staff here regarding my check-out times and other such issues. As for the hotel itself, it clearly is not being properly maintained, and things are grimy, dented, and nasty throughout the rooms and halls. The door handle for my first room literally BROKE, and doors throughout the building all have half broken, drooping door handles...scuffs, marks, and broken bits EVERYWHERE. It shouldn't be that hard to maintain a relatively new hotel if there was an effort AT ALL put into it, but the staff/management here clearly DOES. NOT. CARE. AT ALL. OH - and watch out for scams here when it comes to charges they'll put on your card!! They created a second folio and had multiple duplicate charges for the SAME room and the SAME nights, and have refused to remove them!! I have disputed the charges on my card and filed complaints with Marriott regarding the shady, scam-like activities that the management at this hotel engages in. Needless to say, I will NEVER stay at the Aloft New York Brooklyn Hotel EVER again - and I highly recommend that all of you steer WELL clear of it as well.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (14 reviews)

    Gowanus

    Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

    Yes, it wasn't a good experience. Understandable that staff need to be with their families for…read moreChristmas day. However, after Christmas, December 26th, I called around 1PM to have our room cleaned. The front desk confirmed, we left and returned at 7pm, the room has not yet been cleaned and the trash bins are full for both the bathroom and kitchen. I was informed by the front desk that they do not have housekeeping and will schedule the room for cleaning tomorrow. I said, but our trash is full. They can't do anything about it. I went downstairs with 2 bags of trash and offer to throw the trash away and was told they can't throw them away and to just leave the garbage in the hallway, outside the room. How can a place like this not have a housekeeping available, it's only 7pm. How about offer to get the trash at least? Am I at Marriott?

    BKLYN House - hotels - Updated May 2026

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