This hotel was very okay. The Monday morning staff were much friendlier and more sincere than the Sunday evening ones, though to be fair, I wouldn't love working Sunday nights either! The place itself felt like it may have once been luxury apartments that eventually got converted into a hotel. It definitely had that "someone's old apartment" kind of vibe. The bathroom wasn't spotless, the sink drained slowly, I could hear people in the hallway, and the furniture looked dated. I kept the windows closed since the view was directly into nearby businesses, and the A/C unit's light was blinking, likely needing a new filter. I found this hotel through a Priceline "VIP discount," but it didn't feel very VIP. Parking also wasn't included, and when I politely asked about it, the front desk agent immediately got defensive, saying I should have booked it when making the reservation before even checking my file. When I asked how I could tell if it was included, she snapped that "it says it on the website," though I never saw the website since I booked through Priceline. The interaction happened around 3:30pm, so it wasn't even late at night. On the bright side, the Monday morning team was much more pleasant, which helped end the stay on a better note. Overall, it wasn't terrible, but I wouldn't call it a VIP experience or one I'd rush to repeat. read more

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A brooklyn staycation never disappoints. I saw chalkboards, hammock, and a bunk bed and knew my children would enjoy. And they did. We spread out and got two rooms. The one with the bunk beds and the one with the hammock. Brooklyn vibes, so that means good customer service. The price isn't as crazy as some other BK hotels. Nearby: -Bedouin Tent has yummy middle eastern stuffed pitas -Debutea - Bubble tea place next door -Absolute coffee -Sottocasa- Pizza across the street, hubby said it was 3.5/5 -If you have small children, the transit museum -Brooklyn Tabernacle church if you are here on a Sunday -Miles End -Lots of nail salons I appreciated: -the mini fridge -coffee machine that offered tea pods -the comfort of the bed -the windows to let the natural light in -the simple but enough breakfast offering -the gym. Didn't use it but it's there -No doubt there is a heavy police precense nearby and that can be annoying or make you feel a little safer. Just perspective. It was a tad annoying but then I looked at it from a different angle. -12 o'clock checkout. For $50 more you can stay til 3:00. Although we stayed local, you are an uber ride away from: -Dumbo -Barclays -Prospect park -Brooklyn Museum -Alamo for a dine-in movie -Pier 6 Nu hotel did exactly what I needed it to do. I would return. read more

At this point in my life, I would sleep in some pretty dire conditions if it meant I don't have to wake up with the demons my wife gave birth to in the morning. Thankfully, when we got the chance to get away from those adorable little monsters, we were able to book a room at the Nu Hotel. The room was surprisingly pricey, but still more affordable than the other options nearby (there may have been something happening at the Barclays Center to drive up the rates). And aside from a slightly funky smell upon entering (I hope it was just a fluke), the room was nice. It was just about all the things we were looking for, which was basically a decent bed and a clean bathroom in this neighborhood. We had grand plans to go out to brunch the next morning, but horrific hangovers meant the continental breakfast came through in the clutch (much appreciated), and the post breakfast nap was necessary, right up until the noon check out. The guy who checked us in and the lady who checked us out were both quite pleasant, and that was the extent of our interactions with the staff. I'd do it again, if only for the most reasonable rate in the area, and getting the hell away from my kids. read more

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The main reason for my low rating is the customer service experienced prior to and during our stay. Don't expect to have the room that you booked available when you stay (in terms of 1 bed vs 2, etc.). Also, room didn't have mini fridge even though a menu for the beverages was there. Half of the outlets didn't work. Water temp in shower was either freezing or burning hot. read more

It is a good selection for families of 4We opted for a room with a queen bed and a bunk bed. The other option was a room with the bed and a hammock. The hotel offered breakfast items in the lobby, bicycle rental and a public parking lot next door. read more

I really wanted to like this hotel, but things went wrong from the time of check-in until I left. When I arrived, the staff who was at the front desk was not friendly and did not even lift her head up to acknowledge myself or my husband. I overlooked it and figured she may be having a bad day. Upon receiving the room key, we proceeded to make our way upstairs when I opened the door, there was only one bed. I requested a room with two queen beds. I tried to call the front desk, but nobody answered the phone so I made my way back downstairs with all of my luggage. I told the staff at the front desk the situation, but she proceeded to interrupt me and her response was "it's for two people". Not sure what that was supposed to mean, but I showed her my reservation summary where I booked for two beds. She just said give me your key cards and she handed them back to me after reprogramming the new rooms. We went to our new room and encountered more issues which included a stain on the sheets, broken drapes, a dirty shower and floor, and the iron was missing from the room. I attempted to call down and request an iron but once again no one answered the phone. My husband and I took another walk back to the front desk and requested an iron which she said somebody would bring it to the room. The iron we received was broken. We also attempted to order food but was told they are not serving any so we had to walk and find an outside option. Also, the amenity fee that the hotel is charging on their website was not honored. It states a $10 credit towards NU bites, a complementary pour upon arrival, bike rental, slippers, and more all which I was told they no longer do. I work in a leadership role and a well known company and having one unprofessional staff or not updating policies to current status can have a huge negative affect on the brand. This staffs customer service skills was not reflective of someone who should be the first interaction people experience. The next morning when I got off of the elevator the same staff did not even have the courtesy to say hello or good morning. She just had her head buried in her phone. There were no napkins put out for breakfast which when I asked still none came out in the ten minutes I waited. Overall, not a good experience. I overlooked the fact the noise level was the worst I've ever encountered in a NYC hotel, but I could not let go of the inappropriate behavior of one staff. read more

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The Nu hotel is well located. Staff was very friendly and the little breakfast was good. It is not fancy, but it is fine considering the other hotels in the neighborhood. read more

The room was clean and the location worked for me. Those are the only two good things I can say about this hotel. The lobby and front desk had the feel of a nice-ish convenience store. The front desk staff were cold. The first room I got was on the 2nd floor. When the elevator doors opened it smelled like NYC on trash collection day. I immediately went down and asked for a new room on a different floor. Luckily I got one but the woman at the desk acted put out. The room I got on floor 3 had drab grey walls and a bed that looks like a pull out couch. I felt like I was in a dreary dorm or very nice prison. Very dim and depressing. I booked two nights but the first night I could only sleep 2 hours because the bed not only looked like a pull out couch but felt like one as well. I couldn't get my money back for the second night but I left and got another hotel anyway. Then when I got home I saw a charge for $60+. Upon calling I was told that that was an "amenities fee" and that I must not have heard the person tell me about it but that someone definitely must have because they always do. I assured the person on the phone that I would have heard that. For such a bootleg hotel to have the nerve to have a "resort fee" for breakfast that I never saw, a gym I never used, and wifi is laughable. Just no. read more

NU Hotel - Brooklyn - Room - Hotels Near Me - Brooklyn, New York

Good location, lots of food, bars, coffee shops etc within walking distance. friendly staff. clean rooms and cool artwork

Update - The first time I came to this place I loved it and it's a shame what it has come to, last time I left a highly detailed 5 star review. We went again hoping for similar results and it wasn't even the hotel but the service, the cleaning and room was fine but the man at the front desk was horrible just nasty and also took a literal hour to make the food just to find out they didn't have burger buns, and the food we got was mediocre the fries were soggy and the chicken was bland so we had to order out after we already paid, the guy at the front desk didn't say sorry or anything he just said he's busy which he wasn't because the lobby had 2 people in it hope for better next time 2 stars read more

This is a shout out to the front desk staff, especially Rakim. When I recently had to cancel on short notice, he was very helpful. I will definitely go back to NuHotel, which has a good reputation among my family their associates, and is in a great neighborhood of Brooklyn. read more

Had an opportunity to stay at the Nu Hotel this weekend. While we are still amid a global health crisis, I was impressed by how accommodating the hotel staff was. Everyone was friendly and wearing masks. The service was great and they even gave me a kit with a quality mask, hand sanitizer, and other information about COVID-19. We were able to socially distance when using the elevators and there was a lot of hand sanitizer stations throughout. The hotel was spacious and amazing. Very swanky and close to good eats in downtown Brooklyn. read more

NU Hotel - Brooklyn - Hotels Near Me - Brooklyn, New York

After we checked out and while we were waiting for our ride, the hotel clerk kicked us out of the lobby into the outside, where it was below freezing and snowing, telling us that we were no longer guests. When we texted the hotel after getting home and asked to speak to the night manager, we received an immediate obscene text response. When we complained to the hotel management about the behavior of its clerk and the obscene text, the management failed to take any responsibility for the incident and instead blamed us for what had happened. read more

I was there for 3nights. It met my needs for this trip. Bed was good for sleeping and bathroom and linens clean. Room was lower basement level so view was looking up at the parking lot. Heating was loud. I was not there during the day. Breakfast was a bit of a joke. Bagels were what you buy at any national grocery chain. Coffee and juice were good. Not a Brooklyn or NYC baker. I still had a great trip because of my tour guide and sightseeing in December for holidays. Recommend Holiday Extravaganza, Rockefeller Center, Macy's and NYC Christmas tree. read more

Professional customer service is what you get at this hotel. I emailed the hotel to arrange a surprise staycation for my mom and cat (You need to sign a waiver and will be charged a $100 one-time cleaning fee) - Katherine B. , account manager, responded to me in a timely and professional manner. They offered a very good rate and prepared some welcoming refreshment in our urban suite. I felt so welcomed the moment I connected with them - good customer service goes a long way. NU Hotel is a boutique hotel located at downtown Brooklyn where it is surrounded by a bunch of good restaurants. Make sure you grab a pizza at Sottoca, omakase at Ki Sushi, smoked brisket sandwich at Mile End & pastries at Bien Cuit etc if you happen to stay here. They are all within 5 to 10 minutes walking distances and I guarantee you wouldn't regret your choices. I had a great time here with my family and I left with a bigger tummy. read more

NU Hotel - Brooklyn - Urban Suite - Hotels Near Me - Brooklyn, New York

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So this needed to be its own post... Y'all know I love graffiti and taking pictures so I wanted a space that felt unique and eclectic... Not a chain hotel and I picked up on the nuhotel It was a cute little boutique hotel situation... I chose a room with a mural ... next time I want the room with the hammock And for an NY room it was huge... I def recommend if you're in Brooklyn Oh and it's one of very few Brooklyn hotels with parking ... there is a garage next to it, but I luckily found on street parking every I took away a star because my sink drained slowly and overflowed and there was a stain on the bed skirt I didn't notice until the last day of the trip read more

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Small hotel centrally located by the prison. Joking aside, good location walkable to major subway stop (Jay/Metro), b61 bus and others, shopping, jail, courts, food. Cute and nicely updated. Free breakfast till 10. read more

NU Hotel - Brooklyn - Queen room 2 fl - Hotels Near Me - Brooklyn, New York

Such a cozy and comfy stay in Brooklyn!! I stayed here for two nights with my boyfriend as we visited the area. Positives: -Friendly and down to earth desk staff -Free cookies for guests in the lobby (delicious btw) -Comfiest bed ever! -Hardwood floors free from allergy dust -Low to ground beds (which I loved!) -Clean rooms -Chalkboard in bathroom a very fun and cool touch -Free coffee and keurig in room -Close proximity to stores -Easy walk to Fulton Street -Window has noise isolation from street cars -Lo'ccitane products in bathroom -Free breakfast in the morning (but it's a small light selection: i.e bagels, toast, coffee, kashi bars, fruit) Negatives: -room was hot and radiator wouldn't blow cold air -windows open only one inch -LED lights by the bed were broken so we couldn't read -desk chair didn't roll well -Detention center was across the street but didn't bother me. I felt safe inside the room. As far as Brooklyn goes this was an excellent hotel. Had a few issues as far as room temp was concerned but I loved my stay. Our room was directly in the front of the hotel so we had a nice view of the streets ok BK. I would definitely stay here again if I was in the area. read more

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Wow, this was by far the MOST UNCOMFORTABLE mattress and pillow I've slept on in a while (like, since camping or sleeping on a college pullout bed)! I've stayed at hotels of all budgets (including most recently at much cheaper, $100/night hotel in Brooklyn) and have never thought twice about the mattress/pillow situation but this was literally painful to lie on. I'm giving them two stars because the staff were SO nice and accommodating, they even upgraded me to a larger room when I complained (which unfortunately was just a larger uncomfortable bed). The hotel is also just way overpriced for what it is: a great location with very average-looking features and a neck-crushing bed that will leave you wishing you'd saved the extra $ on a good massage. Never again. read more

I wanted the whole Brooklyn experience on my first visit, so I opted for a boutique hotel vs a chain I could lodge at in my native Atlanta or anywhere else. My guy selected this hotel at the top of the boutique list he sent me and it was a great location not too far from his residence with lots of local shops, eateries, and tourist attractions nearby. From the airport, it was about a 35 min drive on a Sunday early afternoon. On the way to the hotel, I called to see if I could do an early check-in since I'd be getting there a little before 2 PM when check-in wasn't until 3 PM and the staff was very accommodating to allow this, so I was grateful especially because all I wanted to do was take a nap! I'd booked a King-size bed in a NuPerspective Room which is one where a local artist has hand-painted a Brooklyn-themed mural on the wall. The room cost was a little pricey averaging in the mid $400s w/tax included for my 2-night stay (I also had there Black Friday special so it would've been more), but the reviews were very good and I liked the website, so I thought it was worth it at least this once! My room was located on the 2nd floor (patio view was lacking, but it was cool because it's the city) and the hotel has four floors, I think. Upon entering my room, I noticed a cigarette smoke smell, but the hotel is non-smoking, so I was thrown off by that **I asked the hotel staff about it and he let me know there's a charge of like $300 if guests are found to be smoking and they get put out so it may have been smoke from outdoors blowing into the vent system.** Aside from that, I noticed the beautiful mural on the wall by Kristen Haskell and the place was clean! I was glad there was a mini-fridge, microwave, and Keurig- I think those should be standard accommodations in any hotel room. The room was very spacious and I appreciated the decor along with the work desk. Because I was sick when I arrived, I was grateful for the complimentary snacks/beverages available in the lobby's bar area. Relaxation was key for me and the bed didn't disappoint as it was comfy and plush! He slept well, too, so it must've been a great place to sleep! The 1st morning I was there, I missed the complimentary breakfast which ends at 10 AM, but it was fine. The 2nd morning, I made sure I got to breakfast and I was a little disappointed as I thought it'd be a continental breakfast (I was fixated on scrambled eggs and toast at a minimum LOL), but it was more grab and go style (assorted muffins, cereal, oatmeal in a cup, packaged avocado toast, coffee/tea/juice/milk. Overall, I'd stay here again as there are lots of positives! POSITIVES: 1) Location; 2) Hotel Staff/Amenities/Sanitizer stations throughout; 3) Room Cleanliness (shower tile was cracked in some spots but not a dealbreaker); and 4) Early Check-In/Check-Out (they'll allow it if available and I took advantage of both) NEGATIVES: 1) Cigarette smoke smell 1st day; 2) Parking- I didn't realize parking is $45/day for a regular-size car at the parking garage next to hotel and there are no in/out privileges, so my guy had to find elsewhere to park since neither of us considered the parking scenario; 3) No continental breakfast; and 4) No in-hotel store in case you forget toiletries/grooming items- I forgot my comb and the hotel was able to offer a tiny comb that you'd use for a newborn (they tried and I was like that's not going to get it LOL)! read more

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The rooms are very basic but well maintained. The location is ideal, near a lot of great dining and decent shopping. The staff is attentive and the neighborhood is safe. read more

They screwed up our reservation and refused to refund. Absolutely unhelpful. Stay away from the place. read more

My husband booked this hotel for our mini-honeymoon and it was great! They placed a champagne bottle per the request of my husband. They also had breakfast in the morning. Due to COVID, no one there so I was able to pick up what we wanted and take upstairs to our room. The design of the room was BEAUTIFUL. When we got to our room, the tv wasn't working (my husband fixed it) and we didn't have a tub like we requested. All in all it was great !! read more

Check in was a breeze . The young lady at the desk was courteous and accommodating. In the morning I wanted to go to the gym before breakfast ( breakfast is included) was having some issues getting in( gym also included) . I went to the front desk the young lady was so helpful she came down with me tried the key . It didn't work. She went around to the staff entrance and let me in and showed me out to exit when I'm done. Going the extra mile was appreciated. The gym was clean the entire hotel was clean, rooms bathrooms etc. After working out I went to have breakfast , there was a great variety to choose from. Fruits were fresh and juices were as well. The staff assisting were great as well. Overall excellent service. Will be booking again soon. Decor was different but appreciated . Loved the art work all around . Lovely place . read more

I would definitely want to come back soon as I can I highly recommend it. Rooms and bathrooms are pretty clean. Prices are not bad at all for the night I just cant wait. read more

Large, undated / modern rooms Comfy bed and linens Convenient location Friendly staff Door bell ringing sound in the background. From the parking garage next door. read more

Very nice hotel at Brooklyn. Near to few metro stations makes it easy to travel to Manhattan. Clean and nice rooms. Hotel also have gym if that matters to you. Breakfast is ok, not plenty, but all you need to start the day. Nice and helpful stuff read more

I truly loved staying at this hotel! I was here for 5 nights, three of them with my boyfriend. Firstly, the service was incredible--they were really good at making us feel welcome and answering our questions. Mel was a rock star, I totally think she needs a raise. When I first saw the room, I was a little disappointed. It felt a bit small and not a lot of light. Very quickly, it grew on me! The windows are really big, so I kept the shades up most of the time. The beds were super comfortable, with excellent sheets. And there's even a chalkboard in the bathroom to write notes, get creative, etc. Includes breakfast, although there is a small facilities fee. Great location! Love Boerum Hill and it's right near the subways. I'd stay here again in a heartbeat. Two thumbs up. read more

I know a friend that got a complimentary night here due to someone she knows. Anyways I would NOT pay the prices they were originally asking ($300-$400 a night) if I was visiting New York on business or vacation. But now they dropped them to below $200 a night. So it is a great alternative to staying in a 2 star motel in the city for the same price. But it is a chic addition to downtown Brooklyn, offering both complimentary breakfast and wireless internet. This 93 room eco-friendly hotel is designed with cork floors and furnishings made from recycled teak wood. Also had a gym on site and steps from many great restaurants. read more

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This is the hotel I try to love, but it's sometimes very hard. I stayed here once and it was ok, but on the second stay I was put in a room that had "welcome back mr rosenblatt" written on the wall in chalk. That's not my name. And when I entered the bathroom it looked like the Kleenex holder was stuffed with used tissue. (Photos included) Guess the cleaning staff just sorta stuffed some tissue in there, and called it a day. That particular room smelled like mold, but others are better. The front desk staff is a mix of girls really trying to be helpful, and guys who just don't care. If you do choose to stay here, choose a room on the fourth floor and, whatever floor, request a queen room. They're more updated than the king rooms. Breakfast is pretty good: bananas, coffee, cereal, yogurt etc. read more

NU Hotel - Brooklyn - Would you use a tissue from the container? The tissue already looks used, and maybe it was used? It's hard to say. Either way it's gross. - Hotels Near Me - Brooklyn, New York

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Parking fee is much bigger than they promise Breakfast is poor and there are too little space and too many people. I never had a chance to have a seat. But hotel is clean. I won't come back read more

I stayed here for 2 day while I was having my entire condo painted. I definitely didn't want to go back home after staying here. The hotel is modern, cozy, and clean. It's located next to everything, restaurants, subways, markets, etc. As a born and raised Brooklynite I definitely appreciate convenience. I'm looking for new home projects that would require me to stay at a hotel so I can go back.... :D read more

The Nu Hotel, is a boutique hotel, well maintained and ideally located in Brooklyn. Very clean rooms, some larger then others, we had one with a hammock. Wonderful staff, that come up and check to see if all your needs are met and they give great directions too! Nice little breakfast is available every morning, cereal, fresh fruit, yoghurt, bagels and cream cheese, lots of different sweets and more... Not to forget coffee, tea and orange juice. Bikes are available to ride for free... we rode to the Brooklyn Bridge and enjoyed it completely. On Friday evenings they have entertainment in the lobby. To sum it up... a must stay... shopping in abundance, food, bakeries, what ever your heart desires... close to historical locations... and Hamilton isn't far away either... He's a must see!! So if a New York trip is in your future, please.. check this location out... I'm very happy we did! read more

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Very clean, a bit modern for me in that it was not carpeted. A plus is no dust mites or skanky foot fungus from previous guest to be picked up. Yummy free cookies in the lobby. Everyone get's a minibar so everyone has a fridge. Free continental breakfast exactly 10,000 times better than in chain hotels. REAL bagels, cream cheese, granola bars (that you can put in your bag for later), Activia yogurt, some muffins I skipped and really good coffee. Amazing friendly staff. I was able to park free on the street right around the corner. You are right in Brooklyn with this hotel and I had an amazing rate of $141. The last time I stayed at a hotel in Manhattan it cost over $300. But service and amenity-wise this is comparable to a Hilton Garden Inn, not a "regular" hotel. If the price had been over $200 I would have wanted more amenities. Bed is comfortable and slept fairly well. There was a lot of traffic noise from Atlantic Avenue below, so if you are a light sleeper then request a room on a different side of the hotel. Me, I was too excited to be looking at my window at a real city to care. A few blocks away is Court Street with plenty of cute restaurants and shops. A real New York neighborhood to explore without the bother of crossing over into Manhattan. read more

Tonight I checked in and the front desk clerk was so inviting. I wish I had gotten her name but she was blonde hair tall wonderful woman. She was so nice as far as to tell me places to eat and local attractions. It's really the smiles and warm Welcome that makes a difference in your stay. I stepped out to grab something to eat from one of her recommendations (The Spot) and as I return she asked me if I was happy with the accommodations. Then proceeded to hold the elevator door open for as she wished me a good evening. Now the room very spacious and clean the bathroom has great lighting and plenty of counter space for whatever you may need. Everything you need is right at your fingertips. Paid parking steps away which is great! Nice hidden jewel!!!! read more

You can probably beat the location in Brooklyn a thousand times. But the staff is remarkable. Still it's Downtown Brooklyn and there are hundreds of places within walking distance. Room was spacious, clean, and cozy. The air conditioning units are extremely loud, though #newyorkstyle. read more

I was at the Nu Hotel at the beginning of June and I had the best customer service ever! Everybody in the staff was absolutely cooperative and helpful. All of them went beyond their duty. My room was clean, bright and quite, exactly what I needed. Location perfect for taking walks, and for using the subway. read more

I stayed here for 3 weeks while in NYC for business. What makes the Nu Hotel a winner: * it is cheaper than a comparable Manhattan hotel * located a short walk from many of the prime NY subway lines * it is in a great part of Brooklyn with a lot of character (good for tourists to see something other than the crappy Manhattan locales everyone sees). Shopping, restaurants, grocery stores etc. * a decent gym (I bought clothing with the intention of using it, but work sucked the life out of me while there) * free breakfast * decently fast wifi * they make daily chocolate chips cookies at the front desk that are quite addictive. read more

NU Hotel - Brooklyn - my home of 3 weeks. pretty comfortable and bigger than my LA apt. - Hotels Near Me - Brooklyn, New York

This hotel sucks! Super expensive and not worth it. Stayed here for Mother's Day staycation (we live in Brooklyn). The girl checking us in had zero personality and put our entire family in a full size bed room and said we can pay $30 extra for a rollaway bed. No "Happy Mother's Day" not even a smile. We were packed like sardines into the bed. Super hilarious but I'd rather be in my actual Brooklyn home . The coffee machine in the room was broken and the entire snack bar empty. Talk about being pampered on my special day. Luckily we had an amazing time sitting on the tiny bed ordering in from 5 different restaurants getting to try a new part of Brooklyn.. but the special memories had zero to do with this hotel. Go somewhere else ! Trust me. read more

NU Hotel - Brooklyn - Hotels Near Me - Brooklyn, New York

I stayed here for two weeks and can only rave about tthis hotel and staff. Christina, Paris, Stainley and others made my stay ultra pleasant. My room was on the top floor (4th) and was bright and sunny. The coolest thing about the room was a big chalkboard in the bathroom. The flooring in my room was old school linoleum (?) but other rooms were carpeted. The bathroom was bigger than most in NYC and the water pressure and temperature was good. Excellent lotions and potions! Philip S, I did have to ask for hangers also but they were quickly delivered. The location is awesome, close to lots of shops and restaurants and subway stops. I never had breakfast there but they had a nice spread; I grabbed fruit or a bagel to go. There is a limited dinner menu. I had the pizza one night and it was good, not great, but good. Very nice wine selection! Christina was awesome! Very friendly and sincere. I would definitely stay there again; in fact I am! And they have free bicycles to use on a first come, first serve basis. How cool is that?? When I needed directions, they helped me. When I needed a first aid kit, they helped me. What more can one ask? Oh and they recycle!! read more