My mom loves their burgers, white cheddar mashed potatoes, and pizookies so I sometimes end up here. I know this isn't a vegan restaurant, but I always review from a vegan point of view. That being said, the vegan options here are slim. The only things you don't need to heavily modify are the chips and guacamole, some of the veggie sides, and the pasta with marinara sauce on the kids' menu. If you're ok with shared fryers, their fries are technically vegan too. Since they don't have a pasta option on the regular menu that doesn't include meat and cheese, I usually order a create-your-own pasta off the kids' menu and choose a side of steamed broccoli. I like their marinara sauce and the portion is just right, so I'm fine with it. I also really love their strawberry lemonade. It would be great if they had at least one dedicated vegan dish on the adult menu, but I don't expect a chain restaurant to go out of their way to accommodate vegans. read more

Absolutely unacceptable experience. Three of us arrived at 12:05 p.m. and ordered around 12:12: two pizzas, two soups, and a wedge salad. By 1:15 p.m., we were still waiting for one pizza and the salad. One pizza arrived roughly 20 minutes earlier. Both soups finally arrived cold. Meanwhile, two parties who arrived and ordered after us, one with at least 20 people and another with eight, had already received their food and were eating. The only explanation we received was, "Pizzas take longer." Then why did one pizza arrive while the other never reached our table? Why were the soups cold? Why were we still waiting for a wedge salad after more than an hour? An hour-long wait, cold food, and meals arriving so far apart nobody gets to eat together. The kitchen's coordination was unacceptable, and the explanation did nothing to address the problem. Food is coming out one item at a time. We spent our lunch waiting for food while watching larger parties receive theirs ahead of us. I will never return. Update on the order; one of the pizza was the wrong pizza. We spoke to the manager he reported that they received a large take order. However , the two groups of tables that arrived after us had already received their food . This entire establishment is run by people younger than 30. This location should be embarrassed by the amount of negative reviews as a corporation and as a professional. read more

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Quite a disappointing experience. My husband and I came here to get a simple pizookie on a Friday night. We were seated in the open seating area and had to wait 15 minutes before a server came to us. Meanwhile, we had multiple servers walk by or look at us without any acknowledgement. We finally got to order our pizookie, when the server kept trying to get us to upgrade to the larger size. While waiting, we saw a bunch of tables get their pizookie orders before us even though they had sat down after. We finally got our finally 45 minutes later, to see that they had upgraded us to the larger size. We thought it was a complimentary upgrade for the poor service. Our server handed us plastic spoons, while tables around us were eating their pizookie with silverware - you can imagine the difficulty of trying to take a bite of the cookie with a plastic spoon. When we asked for the check, we saw that they had charged us for the larger size pizookie and not the mini we had ordered. After waiting 45 minutes just to get our food, we were not interested in waiting 15 minutes more to clarify the check. BJs ruined what was supposed to be a fun date night to get a sweet treat with their poor service. We will not be coming back. read more

My family and I visited BJ's Saturday evening around 6:30 to celebrate both my brother's and my birthdays. I've always had pretty good experiences at this location, so I was especially disappointed with how the evening unfolded. There were six of us, and while the restaurant was busy, that's no excuse for the number of mistakes we experienced. Our server, Muhammad, took our order, and unfortunately, that's where things started going downhill. My nephew's half rack of ribs arrived without his fries, and his BBQ sauce was ice cold. When we mentioned the missing fries, Muhammad blamed the kitchen, saying, "There's a lot going on back there." The fries eventually arrived and were actually quite good. My dad and I ordered the Santa Fe Salad, one with chicken and one with shrimp. Both were just okay, definitely not as good as I remember, and the portions seemed smaller. My brothers shared a Strawberry Fields Salad and a pizza. The salad arrived quickly, although very few strawberries were in the salad which was disappointing, especially since "strawberries" were literally in the title of the salad. The pizza took longer and was completely wrong. No meat and a thin crust instead of deep dish. Interestingly, another employee immediately acknowledged the mistake and said the correct pizza had already been remade. Within minutes, Muhammad returned with it. So was this a kitchen mistake or a serving mix-up? Who knows. What upset me most was my Mom's meal. She ordered the lemon chicken with mashed potatoes and broccoli, but her food never arrived with ours. When I brought it to Muhammad's attention, he seemed confused and once again blamed the kitchen and miscommunication. By the time her dinner finally arrived, the rest of us were nearly finished. Completely unacceptable. To make up for the mistakes, Muhammad brought us an extra plate of fries and offered a complimentary Pizookie. While I appreciate the gesture, a free dessert doesn't make up for my Mom sitting there without dinner. Comping her meal would have been a much more appropriate response. What bothered me most was the constant finger-pointing at the kitchen rather than taking any accountability or making a genuine effort to fix things. Mistakes happen, especially on busy nights, but how they're handled makes all the difference. We also noticed Muhammad seemed to take several cigarette breaks during our visit and returned to our table smelling strongly of fresh cigarette smoke. Not exactly pleasant when you're trying to enjoy dinner. I've enjoyed BJ's over the years, but this experience was incredibly disappointing. What should have been a fun birthday celebration turned into an evening of unnecessary frustration. I certainly expected better. read more

BJ's Restaurant & Brewhouse - Santa Fe salad. Very lackluster and the chicken was cold. - American Near Me - Cupertino, California

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Had lunch at BJ's in Cupertino and tried the Wagyu burger. It was good, but not quite a "wow" experience. The service was straightforward and efficient, but lacked warmth and genuine hospitality. It felt more like "I'm doing my job and bringing you what you ordered" rather than making you feel welcomed and cared for. Overall, an okay experience, but nothing particularly memorable. read more

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Came here to leave a 1 star review but it looks like I already left one almost 20 years ago! at least they are consistent with their service I guess. I recently came here 3 times and all were 1 star experiences, the service here blows donkey nuts, super nonattentive servers, we were at the bar yesterday and after the bill came the server rushed us to pay the bill multiple times and pretty much implied that we need to leave by standing next to our table while the table next to us who sat before us were still there just hanging out. extremely rude service and the food is average at best. The only reason this place is even still around is because the apple employees need somewhere to hang out. This place is a complete disaster and pathetic excuse for a restaurant. read more

I enjoy coming here for their $13 week day meals. Taste: The food here is generally good but really my favorite part is the pizookies. I really enjoy the sugar cookie pizookie! It's soft, sweet, and warm! Parking: This is difficult here. The parking is very limited. There is apple parking on the other side but park at your own risk. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

The food was decent. We do however love the pizookie from here a lot. We really liked the smores pizookie. The marshmallow was well toasted and ent well with the entire thing. The regular entree we thought was just okay. We went on a Tuesday night and we still had to wait about 30min. And they definitely seemed overworked. Our server was waiting on a whole bunch of tables and we felt a bit bad since it just seemed like nonstop. She was really nice though. read more

BJ's Restaurant & Brewhouse - App - American Near Me - Cupertino, California

Our experience was just ok last night. Long wait times, etc. HOWEVER, I want to take a moment to thank Johnny (Johnathan) for his kindness and patience, and willingness to help us . He has incredible people skills and he deserves a promotion!!!! read more

Big fan of their Tuesday $5 pizookie deal! There's a whole range of pizookies to choose from, including cookies and cream, Dubai chocolate, and strawberry shortcake. Clearly the pizookie deal is a hit amongst the South Bay Area because it's always absolutely packed at 10pm. Be prepared for a bit of a wait. They were extremely understaffed on a Tuesday night, and the poor waiters were running around and scrambling. The ambiance is casual and lively. The pizookie is absolutely worth the wait: the ice cream is a great contrast to the warm cookie. It's a huge portion, so one pizookie is the perfect size for two people. Can't wait for my next visit! read more

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I come here once a month. Service is always slow. But today was a total disaster. It took them 33 min to get water. 32 min for the food. I am still waiting for my porter beer. Never got it. Waitress was super lost and offered my food to 4 other tables. I finally get my steak. Steak was like rubber band. Hard to chew. I walked out. I ask for the manager waited like 3 mins. All the waiters seemed stressed out. I believe the problem is the management. And coordination. I am sure some of the staff is working really hard. The manager was having a meltdown He was super busy. As it was a total disaster in the management. This can all be prevented. I go to Texas roadhouse and the steak is always perfect. Staff is always on point. With 2 the customers. All of this problems are from the top management. The servers are good for the most part. And i love bjs porter beer. I have always been patient. Sometimes lunch takes 90 mins They always take for ever to get bizuki. Place is going downhill Maybe they are short staffed. But thats the management's job. Not sure i will go back to this location. Or i can just sit at the bar and drink my porter and eat somewhere. I have been in 1000s of restaurants And most bayarea places. Time to move on. read more

BJ's Restaurant & Brewhouse - Rubber band steak. I could not eat it. - American Near Me - Cupertino, California

BJ's is a decent place to grab food with a bunch of friends, but it has mediocre food and service. My friends and I come here occasionally to celebrate birthdays as they have a lot of room. We made our reservations online and had no hassle with it. Parking can get very full at peak hours, but they also have valet parking. The interior has a dim sports bar vibe, and there were a couple of TVs playing sport games. I usually get the weekend prime rib special, which is a salad/soup, two sides, prime rib and a pizzokie. It is honestly a lot of food for a fair price. Unfortunately, the food always takes a while to arrive, as service is slow. The waiters also don't come by very often, which makes it hard to get water refills or utensils. The prime rib itself is okay at best. It is definitely not bad by any means but it's also doesn't have that "wow" factor. The asparagus and grilled veggies appetizers weren't that bad, but I felt like the grilled cauliflower was undercooked. I recommend getting the pastas instead. One time I got the Chicken Alfredo, and I was pleasantly surprised by it. One of the trademarks of BJs is their "pizzokie", which is a giant cookie with ice cream on top. It is honestly quite good, as the cookies are baked perfectly and they give a lot of ice cream. It is a heavy dessert though, and I recommend having two people to finish it. Overall, BJs is an allright place if you want to get dinner with a bunch of friends without the hassle of waiting or lack of space. If you're looking for somewhere to eat for a smaller group though, I think there could be better options in the area. read more

BJ's Restaurant & Brewhouse - Prime Rib* - American Near Me - Cupertino, California

Came here for a team lunch. We were very large group and they accommodated us without any issues. We got several appetizers to share in addition to our entrees. **chicken wings-2/5- tough skin, chicken had a funky smell. **protein bowl with chicken-3/5- the elements in the bowl were not cohesive. The chicken was well cooked but over salted. The guacamole didn't have any salt. Not one element stood out. Definitely overpriced at $26. *avocado rolls-3/5- avocado had a weird after taste as it was not seasoned well. read more

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Shout out to Tiffanie!! Definitely, for the best recommendations! The Brewhouse Blonde mixed garlic butter with grilled shrimp & diced tomatoe dip was the best I've ever had (: along with fresh parsley parmesan-crusted bread (And yes those are the ingredients online) Also. (it was so good. I forgot to take a picture ). The southern chicken was peaking and the salad was too good to not finish Also I'm definitely coming again because of the recommended Pizookie and if you sign up on your upcoming visit you get free one ! read more

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** PIZOOKIE TUESDAY REVIEW ** Pizookies are $5 on tuesdays and that's a deal I can't miss out on! We went at ~7:30pm on a tuesday evening and the place was surprisingly pretty crowded. But I told the hostess that we were here for the pizookie deal and she told us that there was a "self seated" area at that time. I am assuming it might just be tuesdays since they know so many people come just for the deal. We sat ourselves down and ordered the following pizookies: cookies n cream, and chocolate chip. Unfortunately they were out of the dubai chocolate one (but maybe next time). I think our favorite of the two was the cookies n cream. That one is superior out of all of them in my opinion (just SUPER sweet). We had a slight mishap with the check. They accidentally charged us the regular price instead of the discounted deal price and it wasn't a big deal, but the staff who were handling it seemed a little disgruntled over it. It was to the point where I felt uncomfortable and would rather just leave it. But, eventually a manager came (without us asking for one) and helped us change the price to the correct one. Other than that, pizookies were solid! Vanilla bean ice cream they put on top of the pizookies is so so good! read more

BJ's Restaurant & Brewhouse - chocolate chip pizookie - American Near Me - Cupertino, California

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I had never been to BJ's before, so my boyfriend took me here because I was craving pasta and wings. The pasta was tasty. The wings were delicious. We had the hot honey and dill pickle flavors. And whoa, the dill pickle was amazing. It is a weird combo, but don't hate it until you try it. The flavors work well together. It is not too sour or salty. It had the right amount of seasoning. The service was amazing. Our waitress kept checking on us, and we love attentive service. Even though this resto is like any other bar, I would definitely come back here. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

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Food: Full slab of ribs and fries Country fried steak Country fried steak The mashed potatoes were so good! Full rack and of ribs Meat was fall off the bone tender. Service was good, neutral, nothing standing out either way. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

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Unfortunately, the food was a major disappointment. The restaurant itself was clean and our service was great, so I really wanted to enjoy our experience. But everyone in our party was unhappy with their meal. I ordered the protein bowl with tri-tip and only managed about three bites. The meat was so tough I literally couldn't chew through it, and the seasoning and overall flavor were just off. The rest of my party had similar complaints about their food. To the manager's credit, they were very kind and removed my meal from the bill, which I appreciated. However, even with my meal taken off, the bill was still quite high for food that none of us particularly enjoyed. We live in Marin, so we're certainly accustomed to paying higher prices when dining out, but the quality simply didn't justify the price here. Great service and a clean restaurant, but unfortunately the food and value would keep us from returning. read more

we had the $13 pizookie deal, it's such a good promo with quite good selection of menu items, all come with personal size pizookie. Italian chicken parmigiana pasta and Southern fried chicken, gravy, corn and mashed potatoes - both were decent portion and delicious. we added +$4 for house salad, it's great too. Love their personal pizookie, it's tiny size, just the right size for us as dessert. Pizookie is always too sweet for us, so the personal size is just right. read more

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I feel like the BJ's chain has just been going down hill. Or are there just better restaurants and food scenes now in the Bay? Came her three times. Once for bar food and drinks in the open seating area, totally fine as we came in super low maintenance. 2nd time for sit down, which we got a burger with onion rings and pizza. Pizza was great - greasy and delicious as it should be. The burger, however, was very dry. Patty was pretty much overcooked and our onion rings were over fried with the taste of old oil. Service was slow too on a non-busy evening. Third time was today for lunch. We put ourselves on the online waiting list, but it looked slow so we just said table for 5. We waited about ten minutes for the hostess to tell us we can do the open seating area. We didn't want that so we said we were on the waiting list. She then asked again why we didn't want the open seating area, and then we finally got our table. We didn't want the high chairs and wanted dedicated service. I got the fish and chips, again the fish was over fried and the color was dark. It had leftover oil taste. The wings were good tho and the Brussels sprouts. It wasn't busy on a Sunday lunch day and our server was no where to be found when we needed things. We were pretty low maintenance but for my water refill & extra small plates for our pizookies the service was too slow. We ended up just eating cause the ice cream was melting. Chairs also had water stains and didn't look nice, table felt stick, & the restrooms weren't kept up on. I also think the prices are really inflated for what we are getting in terms of quality and quantity. read more

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Usually love going to BJ's but the service at my most recent visit to the Cupertino location wasn't great. We went on a Friday around 7pm and it was packed! The parking lot is small so we struggled to find a spot and luckily got one after some time. We had called ahead to put ourselves on the waitlist and we were seated immediately. But then, we waited 35 minutes just to get water and another 25 minutes to order our food! There was a whole lot of confusion because there were tables that were seated after us that were helped before us. About an hour later, we eventually ordered the Dubai Chocolate Pizookie and the $13 meal deal with a salad, deep dish pizza, and then the mini pizookie to go. The food came relatively quick afterwards. $13 meal deal is great value - I would definitely order this again. Salad was a nice starter and the pizza was tasty. I appreciated how we were able to get a side of ranch with the pizza. Can comfortably split this between two people. The Dubai Chocolate Pizookie was pretty good and I'm glad I got to try it but not sure if I would order again. I felt like there could have been more pistachio cream and kataifi. I prefer some of their other pizookies We ordered the mini Pizookie to go and it took another 40 minutes after we finished eating to receive this. Overall, the food was good, especially the $13 meal deal, and it was the redeeming part of an otherwise frustrating experience. The service was very disappointing - of the two hours we spent at BJ's, only about 20 minutes of that was for eating, and the rest of the time was idle waiting. Either they should not have seated us or they should have more staff. I will avoid coming in at peak times from now on. read more

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This place has been going downhill for years. I decided to give it one more chance and sadly I don't think I'll be returning. Came in on a Tuesday night and was initially quoted a 30 minute wait for our group, which turned into around 45 minutes because they apparently ran out of silverware and had to wash and fold new ones. Once we were seated, our server, Amelia was actually very nice and personable, so I will give them credit for that. Unfortunately, everything after that was pretty disappointing. We ordered a BJ's classic ribeye medium rare and when it came out, it was probably the rarest steak I've ever been served. We sent it back and asked for it to just be cooked a little more to actually get it to medium rare. Somehow, it came back about 2 minutes later looking EVEN RARER than it was before. I genuinely don't know how that's possible. We also ordered a michelada, but instead of just telling us they didn't have all the ingredients to make one, the bartenders served us this flat beer that tasted horrible. I would've much rather they just been upfront and said they couldn't make micheladas that night so we could order a different beer or something else. At the end of the day, mistakes happen, but the culmination of the long wait, running out of basic silverware, a steak that couldn't be cooked to the temperature we ordered, and being given a drink we didn't actually ask for it's just not worth coming back. Really disappointing, especially considering I was already giving this place another chance. Amelia was very apologetic about the multiple mishaps and still cracking jokes to keep our spirits up. However, it seems like management needs to seriously get a handle on the departments that are clearly failing, especially the bar and kitchen, because at this point the level of incompetence is honestly hard to overlook. The most basic aspects of running a restaurant seem to be falling through the cracks. To top it off, the silverware we eventually got was still crusty. Do better! read more

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A shame that this place used to be a fun place to get together for a casual but quality experience, but as of late has become disappointing and poorly executed. Our party of 8 was seated after almost 50 minutes despite being told it was a 30 minute wait. Two people ordered alcoholic drinks, but apparently that drink was not available and they were instead given an alternate drink. This is without being informed or given that option to accept a different drink, which is extremely odd and off putting, and on top of that the beer was completely flat. Our food arrived some time later, and everyone's steaks, burgers, and pizza came out at the same time, but not my soup which took about an extra 10 minutes longer than everything else to come out. For one person, their burger was wrong, they had asked for it to be plain but it had extra items added to it. But the biggest issue was someone that ordered the ribeye steak medium rare, and it was completely rare. Upon being informed of this it was taken back into the kitchen, only to be brought back out in 3 minutes just as raw as before. Thankfully the server was full of energy and very friendly, as well as very understanding of the let down the experience was. But everything else was so low quality that the great service doesn't make up for the mistakes from the kitchen and the bar. This is not the first time this restaurant has let us down, but fortunately it is the last, as it will be given no more chances. 3 strikes and you're out. read more

I simply want to start out with complimenting the service. The service was top tier- our waitress was Dawn. She was fantastic. One of the best servers I've ever had. She was very kind & attentive. The sweetest waitress ever. Secondly, the FOOD. In my honest opinion, the steak itself wasn't the best BUT José, who was in charge of the kitchen at the time, was extremely kind enough to work with how we wanted our steak cooked. The shrimp, potatoes and asparagus were pretty tasty. The drinks were probably the best thing we had. In my experience, I'll definitely come back for drinks and appetizers & the service itself. I do recommend coming here if you want a few good drinks. The steak, I personally wouldn't recommend. Not because of who cooked it but simply because it wasn't as tasteful as I thought it would be. read more

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Prices are high but food is mediocre to sub-par. Ordered the prime rib medium and received a burnt over cooked steak. Inside seating was full so we were seated outside, and the heaters don't work. Inspite of all these, the waitress was quick to point out the recommended tip on the check. Seems like they're surviving and thriving serving the nearby tech clientele, and do not care for the quality of food served or customer satisfaction. read more

The service was great! The place is spacious and busy The meals are a good price point The steak and shrimp combination is a good meal The seared tuna sashimi is a little light on the fish volume but tasty The Caesar salad is good and inexpensive The atmosphere is cool and I will be back for more steak Yum read more

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Pazookie. You guys have to get it together. We got our pazookie, all melted and didn't include the fudge over it. Dont recommend. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

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Had lunch here today and it was delicious! Son had the steak wedge salad. He loved it! Perfectly cooked and spiced steak with crisp lettuce. Wife had the poke appetizer. Fresh tuna with crispy fried won ton wrappers I had the fried chicken salad. Crispy greens with juicy fried chicken. I love the honey mustard dressing! I'm gonna ask for a medical bag of it so I can have an IV started during the next visit! Yummy comfortable place to enjoy a delicious meal. The service was perfect! Really nice server with a friendly personality! read more

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OK I really like this place but the World Series is on, and myself and a few friends come in here and we're watching the World Series and all of a sudden they change the screen to Monday Night Football. That's fine but the second largest screens are women's basketball. So now we have to beg them to put the World Series on the 36 inch screens on the side walls. Really? Girls basketball over the World Series? Sorry but they just lost $3000 a year worth of my business. Oh and by the way, several orher people at the bar also closed their tabs to go elsewhere when they blew off the World Series. Not smart business. read more

Service is a hit or miss but their happy hour is awesome! Also the pizookie is always good. read more

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My Tri tip and asparagus was Luke warm and the only hot thing was the baked potato. Flavor: meh. I haven't been here in ages and was so disappointed. Server was great though. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

We were seated by the to-go stand and no one came over to give us drinks or to take our order. The 2 servers in this section were standing around or helping other tables and never noticed us until I asked the to-go worker to call over our server. We ordered the soba noodles, pepperoni flat bread and artichoke dip. It was a pretty good meal except the flatbread was burnt so we didn't eat some of it. It was quiet for a Saturday afternoon with one party in the back room. read more

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If you want to hang out till midnight and have pretty decent food and good beers/wine/cocktails - BJ hits the spot! It's got a great vibe - for a South Bay location, lots of local people come to this watering hole late at night and during happy hour, it used to be the Apple teams. Servers come around and help you out and also leave you alone if you are busy chatting. The chips are super thin and tasty! Lots of options for food items - haven't tried much yet. read more

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Fwiw, last time I came here just to get a Pizookie and some drinks and chill with some friends. Pizooke is always good and you can never go wrong with one. $5 pizookie on tuesday is a steal. Service was a bit slow that day hence why I docked a star. read more

BJ's Restaurant & Brewhouse - American Near Me - Cupertino, California

Stopped by for dinner, it was my first time at this location. We shared their California chicken club sandwich and pizookie trio. Everything was delicious and the service was very good. There was little to no wait time from being seated to getting our food. Only complaint is how dirty the bathroom was. There is plenty of parking too! read more

BJ's Restaurant & Brewhouse - Pizookie Trio - American Near Me - Cupertino, California

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We have been to this location several times. The place was crowded which is normal during the week for this location next to Apple. They sat our table of 6 quickly. The staff was very friendly and Dawn did a very good job. Food was good and beer was cold. Overall a good experience. The chili nachos is always a hit. read more

BJ's Restaurant & Brewhouse - Nachos with Chili - American Near Me - Cupertino, California

Unfortunately this location has lost its touch. I went with my wife & she got so sick & we did noticed the food look very unhealthy. We won't be going back. Quality has gone really bad. read more

They do not honor reservations! The past three times we've been there, we've made a reservation, and each time we've had to wait 20-30 minutes. Bjs, why do you take reservations when you clearly can't manage them?!?!?! read more

This was possibly the worst food i've ever had. The bill was $75, the chips and guacamole were horrible. Avocado was horrible, brown and seemed like it was made yesterday. I got the chicken pasta and the chicken tasted and smelt like fish, the sauce to the pasta was soggy and the sauce was awful. The food was horrible quality and definitely not worth $75. I was genuinely nauseas after leaving, this is the worst food i've ever had at a restaurant ever. EDIT: it is now the next day and the restaurant has responded and have told me to come back to make it up but unfortunately i woke up with the worst stomach ache and am SO nauseas!!! i will never ever ever be returning. read more

BJ's Restaurant & Brewhouse - Italian Chicken Parmigiana Pasta - American Near Me - Cupertino, California

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