If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

My husband and I have been going here for over 30 years. We have always felt well taken care of by…read morethe physicians, nurses, and staff.

Save yourself the headache. I've tried dealing with this office for three years now. I've had…read moremultiple doctors not care and treat me like I don't know my own body. trying to schedule with them is a nightmare. if their system is down theyll blame you and your insurance and laugh at you on the phone, even though your insurance has been fine and nothing changed. then the next day they can magically run it. They'll leave you in a zoom appointment for 30 mins or more and lie about trying to contact you before hand. the only ones who seem to care over there are the gals drawing blood. they're obviously over worked and over the nurses and doctors too.

I actually have been quite impressed so far with this office!…read more My partner and I came together for physicals, and he had a lot of follow up questions. For our first appointment, they were able to give us back to back time slots. Everyone was friendly. And we were taken back to our rooms right on time! We both liked our doctors a lot. His doctor provided a few referrals for follow up exams, which have also been smooth to schedule. All of our bloodwork and test results appeared in a matter of days on their online portal. And when I had questions, I used the messaging app online, and my doctor was very responsive. I've been back two more time since the initial visit for follow up blood work and exams. And the most I've ever had to wait was about 10 minutes, and everyone has always been friendly and nice. My partner had to call a few times to speak to people, and there was an annoying game of phone tag involved with getting a hold of his doctor on the phone. But, that's really the only slightly negative thing I can think of. It's been great so far!

The way my girlfriend was spoken to during this appointment was extremely uncomfortable and…read moreunprofessional. We came in to discuss documentation related to jury duty and her anxiety. Instead, the doctor repeatedly commented on how small she was, told her she needed to eat better , and made comments about not wanting her to "shrink." Regardless of whether the doctor was willing to provide the documentation we requested, we expected to be treated respectfully and have our concerns addressed without making her feel uncomfortable or judged about her body.

I've had a totally different experience here--I'm absolutely gobsmacked by the other reviews! I…read moreswitched from another practice because I felt like a number there--my g.p. had the bedside manner of aluminum siding. She kept entering data in her little computer, and never once made eye contact with me. I'm over 55, and we "senior citizens" need to be coddled a bit, I guess--we expect to have our physician's undivided attention. That's just the way it is. Dr. Leistikow knows how to balance western medicine with a holistic approach. He isn't just a pill-pusher like so many other doctors; however, if meds are needed, he will prescribe them. Another bonus: he does hypnotherapy. This was a tremendous help to me--I can't even begin to tell you exactly how much it helped me. Without going into detail, suffice it to say I am a much happier person than I was at this time last year, and one-hundred percent more healthy--both physically and mentally. I have found Dr. Leistikow's staff to be very friendly, especially his nurse/assistant Martha. I have never, ever had to wait very long either in the waiting room or in the exam room. I usually have afternoon appointments. I've also had no trouble getting a "real person" on the phone in a timely fashion. If I have lab work done, someone follows up with a telephone call (usually Martha) to let me know the results. I've actually been to a practice where this wasn't done and it could have spelled trouble for me during one of my pregnancies. Being an old building the air conditioning does have issues, which is one of the reasons I only gave the practice three stars. Something must be done about that. The waiting room has been clean when I've been there. Yes, the decor is kind of tired. Believe me, I've been around: I've been in doctors offices from California to Maryland to here. I've experienced the good, the bad and the ugly, both for myself and my sons. In conclusion, it is true that this facility isn't fancy. But, all things being equal, what is more important: a competent caring doctor who treats patients with honesty and respect and works WITH them to solve health issues, or a brand-new, fancy-schmancy office?

Dr. Holstrom was great. The front office staff was welcoming and helpful in assisting with my…read morefollow up phone calls. My greatest experience was with M.A. Jennifer A. who spent her Saturday off in the office clearing up a prior authorization issue so that I could get my much needed medication. Her follow up, persistence and attention to detail proves just how much she cares about her patients. I am beyond grateful!

Best Dr. ever! I have been going to Dr Deric for years and would follow him anywhere…read more He has cared for me and my family and is genuinely interested in your well being. Highly recommend this practice!

Dr Rachjaibun and his assistant are amazing! The Dr listens, is compassionate, and is very down to…read moreearth. Hands down, best Dr ever!

Dr. Lee has been my Dr. for the past 15 years. She is kind and I feel very comfortable discussing…read moreany health issues with her. She will spend the extra time needed to ensure you are satisfied with your care.

I can't say enough wonderful things about Dr. Mira Lee. In my 50+ yrs. & dealing with (many)…read morehealth issues, plus having dealt with numerous Drs from 2 workers comp injuries- I have seen SO many Drs. The 3 things that stand out is 1) don't feel like its rush you and out. 2) Truly DOES care 3) Open to alternative health, like supplements. And will EVEN research to see safety. Those are in addition to the help she has given me, thru my illnesses, & health conditions.

Dr. Richard is by far the best GP that I have ever had the pleasure of having. Not only is he…read moreextremely knowledgeable, but I have never felt rushed in his presence - he is always willing to spend as much time as necessary when he is with you. The only negative thing I can say is that if you have an appointment later in the day, you'll want to be prepared to wait - once I had a 4:00 appointment and wasn't seen until a quarter til 6. This is a small price to pay, however, for a doctor that gives such individual attention and caring.

First time Pt who needed to be seen asap. I needed immediate attention. They took me the same day…read moreand on time. The Front desk people were very friendly, efficient and organized. The medical assistant was very kind. I saw the Nurse Practitioner Tom Sippit and was very impressed with how I was treated. He allowed me to ask questions and explained all medical information clearly. He was kind, respectful and delivered high quality care. I have now changed over to this group due to the professionalism and communication Of all. I highly recommend this practice with such experienced providers.. Thank you Tom and the team. ... from CMM apt on July 29

I have been dealing with this office for almost a year now. HORRIBLE BILLING DEPARTMENT. I have…read moremade probably 8 phone calls to both them and my insurance in the last year trying to get a COVERED PCP visit to actually be covered. The office filed the first claim incorrectly and it has been an absolute nightmare since. I have appealed the claim ect ect and have received no help. I get a call this week that they are sending my bill to COLLECTIONS. Which messes up your credit even though THEY KNOW there is an ongoing issue. HORRIBLE OFFICE AVOID AT ALL COST. It isn't even about the money its the principal of the matter. There is 0 reason an assigned PCP visit should be my responsibility. Shame on you.

I highly recommend Tara Clemmens and Dr. Arnsberger at this location. Both providers take the time…read moreto listen to me and to make sure I feel good about my care moving forward; they truly have the health and comfort of their patients in mind. Scheduling appointments over the phone is easy, as there are frequently openings daily and I can be seen for urgent things quite quickly if needed. Providers are usually very timely for appointments, and I find that I am always taken back into an exam room on time when I come for an appointment.

Dr. Oberbeck continues to be the best, most knowledgeable, and kind physician I have ever had! Her…read moreattention to detail and making sure your care is both thorough and complete is comparable to none. I can't begin to state how much I appreciate her! Exceptional doctor in every way!

Dr. Gloria is a wonderfully caring and thorough doctor. Her advice goes beyond just medicine, but…read morealso extends to daily practices each patient engage in to improve their health and wellbeing.