Dr. Richard is by far the best GP that I have ever had the pleasure of having. Not only is he…read moreextremely knowledgeable, but I have never felt rushed in his presence - he is always willing to spend as much time as necessary when he is with you. The only negative thing I can say is that if you have an appointment later in the day, you'll want to be prepared to wait - once I had a 4:00 appointment and wasn't seen until a quarter til 6. This is a small price to pay, however, for a doctor that gives such individual attention and caring.

Dr. Garas and his cohort Dr. Bushard are pompous, condescending and incompetent. Heaven for bid,…read moreyou need any documents signed; it will take upwards of three weeks. They could care less about their patients. SAVE YOUR MONEY.....FIND BETTER PHYSICIANS.

Terrible...The receptionist at the front when u walk in (Robin) always has a stick up her ass,…read moredoesn't smile EVER and acts annoyed that she has to check you in. The PA's Glick and Dillard didn't know what they are doing and have misdiagnosed me and my wife on two separate occasions. It seems that once they made up their mind that was it. If you question their decision they get offended and their Demeanor changes to one of annoyance and irritation..... I read another review on yelp that was very similar to this one. It seems they do this to quite a few people. We will not be returning and quite frankly good riddance. Not having to deal with that ridiculous, no personality receptionist is enough for us to not go back.

If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

I've been going here for years. Recently, my PCP quit and the new doctor I go to is very good…read more My pcp had good bedside manner, I felt like she was my friend as well as my doctor. They are constantly telling me to lose weight, but they understand I have an eating disorder when I ask not to step on the scale. The front desk is always pleasant and friendly, even if I complain or have issues (or more often feel disoriented). Since I got a new PCP my health is great, so great I might have to work again. No complaints.

This review is for the lab technicians that work at this location. Specifically, Patrick (seen him…read moretwice for blood draw) and another lady with blonde, short hair whose name I do not remember. Both technicians are quite disrespectful, judgmental and do not honor my boundaries even when I tell them and continue being judgmental, rude and disrespectful. The brief time I am there for a blood draw becomes unbearable due to their unprofessional behavior and just ruins my day. They should be put through some basic customer service training. Very disappointed to say the least.

Wonderful staff! Really easy to schedule appointments via Zocdoc or by calling the office. The docs…read moreare really kind and listen to all of your concerns. Highly recommend this office for any back pain and chiropractic needs

So I'm updating my review; everything I said in my initial review did happen and is accurate, and…read moreit was frustrating to go though this experience, however to my surprise South Pointe finally reached out to me to resolve the situation. Not many businesses will do that. Dr. Kuchar apologized for the miscommunications and challenges, and I was told they would process a (partial) refund. Since they could just as easily written me off and done nothing, I have to give credit where credit is due. The ownership cared enough to not just reach out to me, but to put in place systems with his staff to do better in the future.

This is a very good practice! A family member's midwife recommended Dr. Sharon Pittenger, who is a…read moregem. She's attentive and knowledgeable. I also especially like Dr. Mira Lee. We really hit it off, and she and her nurse made a very uncomfortable procedure go smoothly and quickly. Their good humor and gentle manner almost made me forget what was going on. The office staff are courteous and pleasant, and unflummoxed by whatever your insurance company throws at them. Thanks, ladies!

Our family have been cared for poorly here. I've grown to actually feel angry, which is unlike any…read moreexperience I've had with a Dr. office before. Some of the medical staff are good, if you can get past the rest of the staff. Lab results, prescriptions, billing-- these are all big problem areas for this office; there is a portal patients are encouraged to sign on to, but it goes unused. Although this office supposedly connected with the BCH system, they do not seem to actually be connected... One must sign up for completely different portals for hospital, doctor, etc... If you come from a seamless system such as Kaiser, where records, labs, appointments, etc., can always be accessed---this practice and network is light years behind that.. When I complained, they blamed and ignored me and made me out to be a "problem" even to the rest of the staff, which was weird and unprofessional. Not recommended.

Dr. Sanders is an outstanding Physician! She has a very comfortable bedside manner for me and my…read morekiddos. I am grateful to her for the above and beyond compassion. I was in for a routine annual exam. She was thorough and careful. She contacted me within 12 hours of my appointment with results, even though it was Saturday! She remembered specific details about our family during the 2nd appt ever, it had been months between our 1st visit, which was for my daughter. I highly recommend her!