If there were six stars, I would give them all to Dr. Charles without hesitation. My first…read moreappointment was the best appointment I've ever had at a Dr.'s office; Dr. Charles has a way of making you feel like her old friend and I felt completely at ease. I had a long list of health questions and possible ailments and she patiently listened to me and took the time to thoughtfully discuss everything I brought up. At one point she even pulled out a physician's encyclopedia-type book and showed me illustrations about a skin condition I've been struggling with. I left feeling empowered and had a newfound respect for medical professionals. After a trip to Belize, I went to urgent care twice and was ultimately hospitalized for a little bug bite on my back. I had half a dozen doctors look at the bite, and every one of them had a different prognosis. When I finally went to Dr. Charles to follow up after the hospital visit, she took one look at my bug bite and immediately knew what the culprit was. I was furious at the other docs that didn't listen when I told them I'd gone to Belize and had numerous mosquito bites. One of them even suggested it was an ingrown hair (highly unlikely and borderline insulting). I was so impressed that Dr. Charles immediately knew I had a botfly and a week later I was healthy, bug-free, and once again awestruck by her knowledge. Last but not least, Dr. Charles always remembers me as if we're good friends, recalling details of my personal life and asking me how I've been since we last met. It's always unnerving to go to the doctor's office... unless Dr. Charles is your doctor.

I don't like doctors. I never have. The last time I was sick I refused to go to the doctor... of…read morecourse turns out that I really should have gone to the doctor because my appendix ruptured... but I digress, that story is for another day. Dr. Charles. Is. Awesome. She is patient, friendly, knowledgable, accomodating, and every other positive word I can think of to describe her. I have never met a doctor like her. Looking for a good doctor, then look no further.

I have been going to Broomfield Family Practice since I moved to Colorado in 1990, and have seen…read moreDarcy Connelly for most of that time, with the occasional visit to other folks there. I have been super satisfied with everyone at the office and thus I am truly dreading finding a new doctor when we move out of state later this year.

I use Broomfield Family Practice for my yearly well health checks. The staff is knowledgeable and…read moreexcellent at their jobs. I am a Senior women and my Medicare insurance covered my yearly physical, blood work and X-rays that were prescribed by my physician for years. Darcy Connelly was my PA and took time with me and answered all my questions. My Medicare insurance no longer allows me to go to this practice. So I am out search for the same high level of care I received at Broomfield Family Practice. I recommend this practice for Senior women.

The front desk lady was very nice and very helpful in making me an appointment on a certain day…read more Great customer service!

I have had several extremely disappointing experiences at New West Physicians ( 11552 Sheridan…read moreBlvd, Westminster, CO 80020). I would absolutely not recommend this place to anyone. First, they require you to arrive 15 minutes early to complete paperwork, even if you've already filled everything out online ahead of time. If not, they will not see you and make you reschedule. The entire experience felt disorganized and frustrating. There are plenty of other providers out there who value their patients' time and treat them respectfully. I highly recommend going somewhere else.

I've had a totally different experience here--I'm absolutely gobsmacked by the other reviews! I…read moreswitched from another practice because I felt like a number there--my g.p. had the bedside manner of aluminum siding. She kept entering data in her little computer, and never once made eye contact with me. I'm over 55, and we "senior citizens" need to be coddled a bit, I guess--we expect to have our physician's undivided attention. That's just the way it is. Dr. Leistikow knows how to balance western medicine with a holistic approach. He isn't just a pill-pusher like so many other doctors; however, if meds are needed, he will prescribe them. Another bonus: he does hypnotherapy. This was a tremendous help to me--I can't even begin to tell you exactly how much it helped me. Without going into detail, suffice it to say I am a much happier person than I was at this time last year, and one-hundred percent more healthy--both physically and mentally. I have found Dr. Leistikow's staff to be very friendly, especially his nurse/assistant Martha. I have never, ever had to wait very long either in the waiting room or in the exam room. I usually have afternoon appointments. I've also had no trouble getting a "real person" on the phone in a timely fashion. If I have lab work done, someone follows up with a telephone call (usually Martha) to let me know the results. I've actually been to a practice where this wasn't done and it could have spelled trouble for me during one of my pregnancies. Being an old building the air conditioning does have issues, which is one of the reasons I only gave the practice three stars. Something must be done about that. The waiting room has been clean when I've been there. Yes, the decor is kind of tired. Believe me, I've been around: I've been in doctors offices from California to Maryland to here. I've experienced the good, the bad and the ugly, both for myself and my sons. In conclusion, it is true that this facility isn't fancy. But, all things being equal, what is more important: a competent caring doctor who treats patients with honesty and respect and works WITH them to solve health issues, or a brand-new, fancy-schmancy office?

Dr. Holstrom was great. The front office staff was welcoming and helpful in assisting with my…read morefollow up phone calls. My greatest experience was with M.A. Jennifer A. who spent her Saturday off in the office clearing up a prior authorization issue so that I could get my much needed medication. Her follow up, persistence and attention to detail proves just how much she cares about her patients. I am beyond grateful!

Dr Rachjaibun and his assistant are amazing! The Dr listens, is compassionate, and is very down to…read moreearth. Hands down, best Dr ever!

Best Dr. ever! I have been going to Dr Deric for years and would follow him anywhere…read more He has cared for me and my family and is genuinely interested in your well being. Highly recommend this practice!

Dr. Lee has been my Dr. for the past 15 years. She is kind and I feel very comfortable discussing…read moreany health issues with her. She will spend the extra time needed to ensure you are satisfied with your care.

I can't say enough wonderful things about Dr. Mira Lee. In my 50+ yrs. & dealing with (many)…read morehealth issues, plus having dealt with numerous Drs from 2 workers comp injuries- I have seen SO many Drs. The 3 things that stand out is 1) don't feel like its rush you and out. 2) Truly DOES care 3) Open to alternative health, like supplements. And will EVEN research to see safety. Those are in addition to the help she has given me, thru my illnesses, & health conditions.

Dr. Richard is by far the best GP that I have ever had the pleasure of having. Not only is he…read moreextremely knowledgeable, but I have never felt rushed in his presence - he is always willing to spend as much time as necessary when he is with you. The only negative thing I can say is that if you have an appointment later in the day, you'll want to be prepared to wait - once I had a 4:00 appointment and wasn't seen until a quarter til 6. This is a small price to pay, however, for a doctor that gives such individual attention and caring.

First time Pt who needed to be seen asap. I needed immediate attention. They took me the same day…read moreand on time. The Front desk people were very friendly, efficient and organized. The medical assistant was very kind. I saw the Nurse Practitioner Tom Sippit and was very impressed with how I was treated. He allowed me to ask questions and explained all medical information clearly. He was kind, respectful and delivered high quality care. I have now changed over to this group due to the professionalism and communication Of all. I highly recommend this practice with such experienced providers.. Thank you Tom and the team. ... from CMM apt on July 29

I have been dealing with this office for almost a year now. HORRIBLE BILLING DEPARTMENT. I have…read moremade probably 8 phone calls to both them and my insurance in the last year trying to get a COVERED PCP visit to actually be covered. The office filed the first claim incorrectly and it has been an absolute nightmare since. I have appealed the claim ect ect and have received no help. I get a call this week that they are sending my bill to COLLECTIONS. Which messes up your credit even though THEY KNOW there is an ongoing issue. HORRIBLE OFFICE AVOID AT ALL COST. It isn't even about the money its the principal of the matter. There is 0 reason an assigned PCP visit should be my responsibility. Shame on you.

Dr. Gloria is a wonderfully caring and thorough doctor. Her advice goes beyond just medicine, but…read morealso extends to daily practices each patient engage in to improve their health and wellbeing.

Dr Gloria is all around fantastic. She is unlike any Dr. I have used before. She is very caring and…read moreknowledgeable. My whole family sees her.

The front office staff at Arbor Family Medical is consistently unpleasant and unprofessional. This…read moreis not a one-time bad day, it happens every single visit. From the moment you walk in, you're met with cold attitudes, dismissive behavior, and a complete lack of basic customer service skills. Simple questions feel like an inconvenience. Requests are handled with irritation instead of professionalism. There is no warmth, no respect, and no sense that patients' time or concerns matter at all. Healthcare is already stressful. Patients should not have to brace themselves just to interact with the front desk. Unfortunately, the front office staff here creates frustration before you ever see a provider and that experience never improves. If Arbor Family Medical wants to be taken seriously as a patient-centered practice, they need to address the attitude and conduct of their front office staff immediately. As it stands, the lack of courtesy and professionalism is unacceptable and has been a persistent issue over multiple visits.

I have been a patient here for years and then Colorado Physician's group took over. I have yet,…read moreonce, been able to get anyone to answer the phone when I've tried to call and get an appointment. You sit on hold, then you leave a message, and nobody calls you back. Today marks the 5th time I've tried to call. I would give them a negative 5 if that were an option. They were on the decline before this happened. The last time I went in, I had two issues and was told they could only address one per appointment. Do not go here.