On a Saturday evening coming into Sunday morning, during a heatwave, my central air unit stopped working. I called one of the big companies who sent someone out in the afternoon. They were professional, though they diagnosed the problem to be that my compressor was not fixable and I would need a new unit. They gave me some options of getting a new central ac unit which would cost $7700. Since the guy was nice and seemed as he knew what was going on I was going to go forward. I was told it may take a week to get this done.
By this time, I was willingly going endure another week of 90+ degree days with no ac. I was telling a friend of mine about situation. She gave me Randy's phone number. I called him today, Monday, and he had his brother Rick come to the house around noon. Rick took a look at the compressor completely. It ended up needing to change an electrical contactor, clean the compressor and add some freon. Charged me accordingly and was very fair for the work.
Aside from being super nice, Randy and Rick did the right thing. After repairing what was needed the ac system started blowing cold air again.
It seems that I was being taken advantage of by the first company that came. I live in a nice neighborhood and maybe they figured I could pay $7700. I'm grateful to Randy and Rick.
Diego L.- Syosset, NY
dlaserna67@gmail.com read more