Thank you to David Rockwell and service team for taking care of my vehicle at the last minute on a…read moreFriday!!! I was pleasantly surprised and very appreciative, to see my car cleaned as well! Again, thank you and take care!

Will not recommend their service department. I feel like I was taken…read moreadvantage of by the advisor and also the mechanic. My insurance company would not even deal with them on my claim..

Thank you to Ian Anderson in new car sales! Your patience in your guidance for my new GMC was…read moreperfect! There are not enough superlatives to describe your thorough support. I am a long time totally pleased customer of Ancira Boerne with Service Desk / Charlie and Shawn over the years consistently! Thank you all for your guidance.

From my first contact with Ancira Buick GMC, I knew they were a superior dealership. After making…read morean inquiry on a vehicle, Kristy Sixto quickly emailed offering to provide more information or schedule a test drive. I let her know I lived out of town and wanted to make sure we were on the same page with price before I traveled to see the vehicle. Within minutes, Kristy got me a quote. We exchanged several more emails and I asked many questions about the vehicle, all of which Kristy answered promptly, professionally, and clearly. A couple days later I let her know I wanted to move forward with seeing the vehicle that day. She replied "We'd love to have you out! What time can you stop in?" This made me feel welcomed and positive about coming in, even though I had provided little notice. Kristy also let me know I would be working with Sara Hendrickson when I arrived. Instead of waiting for my arrival, Sara proactively reached out to me by phone to discuss a question I had asked Kristy. I assumed we would discuss the answer after my arrival, but instead Sara consulted the mechanics to gather the requested information and called to let me know right away. When I got to the dealership, Sara had the vehicle out and ready to test drive - another way she showed respect for my time. She was kind, patient, informative, and funny during the test drive. When there was an unexpected issue that came up (not the fault of the dealership), Sara worked diligently to figure out a solution. John Terry, the General Sales Manager, also got involved and was invested in making everything right. He sat down to discuss the issue and the possible solutions. He let me weigh in on how to handle it and accommodated my request. Then I had the pleasure of meeting Corbin who made the paperwork a breeze! He made the process quick, did not push any warranties that I wasn't interested in, explained what I was signing, and was fun to talk with. I couldn't have asked for anything more. Finally, John went above and beyond in making sure I was satisfied with the vehicle after the purchase. He communicated with me several days later to make sure everything was satisfactory on my end. He was professional, kind, and understanding. In the end, I got my dream vehicle at a price I was happy with and from a dealership I loved working with! I could not say enough positive things about Kristy, Sara, Corbin, and John. Thank you all for making my vehicle buying process extremely positive!

I took my wife's vehicle to our regular repair place for some routine maintenance. When we went to…read morepick it up, they advised that they noticed an oil leak from the turbocharger and that it might still be covered under warranty. I called the dealer that it came from, and they would not schedule an appointment unless we had warning lights come on in the dash. My repair place hearing that conversation said they could not recommend North Park for any service. However, they highly recommended Cavender and Ancira. As Cavender was nearer to me, I called them. The day of the appointment, we showed up a little early. However, they got us in to see Terry quickly. We went over everything with him, and he said they would look at it and call with what they found. They also found an open recall on the diesel and said they would fix that at the same time. The next day, Terry called and advised the vehicle was ready to pick up. They fixed the recall issue, and they said they found some residual oil at the intercooler, but that it was not leaking now. They advised that I should drive the vehicle until the next oil change, bring it back to them for that service, and they would reinspect the turbo and intercooler. Cost for the service was $0. All my experience with vehicles has been with gas V8 or V6 non-turbocharged engines. Having no experience with diesel or turbocharged engines makes me a novice on their repair records or longevity. I'll be checking the oil at each refueling until the next oil change as they said a major oil leak could lead to catastrophic failure. Luckily, we purchased an extended warranty when we purchased the vehicle. Will I return? Definitely in 5,000 miles for a recheck and oil change. Terry did a good job of calming my fears about catastrophic failure but confirming that there was no issue (or fixed issue) would have made me feel a lot better.

This not experience but my mother that has experience alot this past 3yrs but this was like the…read moreicing on the cake the car she bought from this establishment has been at Cavender for 6 months and all the excuses they have given my mother are not acceptable but what do they care my mother still pays for a car she doesn't use but makes her payment and yes she did by the warranty but the warranty does not cover anything so my advice don't buy anymore from this establishment and please skip the warranty * Buy

Brett and his team are the most honest and trustful people. My experience with them couldn't be…read morebetter. I am traveling from California to Miami and we had an issue with my tires. I visited three other different shops and they couldn't find any solution. I took less than 2 hours for Brett and his team to fix EVERYTHING. Their service is amazing and we couldn't get enough from their kindness. I highly recommend this place for your care and your safety! Thank you very much guys!! You're amazing!!

Warning to women buying cars this dealership treats female customers like you don't know anything…read more They show zero care, zero respect and zero competence. We purchased a used vehicle and were given the absolute runaround. Five days straight we were told a part hadn't arrived, even though they initially said it was there and being worked on already... When we finally went to pick up the car, we sat in the waiting room for almost five hours, even though they claimed it was ready. The salesman told us everything was fixed and detailed the day prior and when we arrived, it wasn't detailed at all, and the salesman was not there for our scheduled appointment. Then shortly after, the check engine light comes on. It's a simple issue, something they should have no reason not to fix. Instead they refused service, had us leave, and told us to confirm our warranty that we have with them on our own. Then he said it's not something they could fix at their dealership...? I know not many people check Yelp reviews for dealerships, but I hope this at least reaches some people because I hate supporting inconsiderate and disrespectful places.

Had a failed start on a Nissan Armada. Wasn't battery we thought. Nissan tested and confirmed…read morewasn't starter or alternator any other items and said they were not comfortable putting in battery but fully explained how battery testers work etc. Gave us the confidence we should. Prices were good for dealership. Anthony Estrada helped us and was friendly and professional. Well done!

Nissan of Boerne is ran by some of most low down dealers I've come into contact with. I bought a…read morepathfinder from them in November with 30k miles. Last Friday I was outside and heard an air leak from the rear passenger side tire. Found the whole side wall of the tire was shaved down and wires were sticking out of it. I then checked the rest of the tires to see if it was apparent on any other tires and the driver side rear was in nearly the same state just not quite an air leak. I took it to Nissan of San Marcos because I work in San Marcos. They serviced it and told me the rear alignment bolts were left loose. Even better they said they called the "technicians" (if you can call them that) in Boerne to ask if they did an alignment and they admitted they had and clearly the technician had left the alignment bolts loose. A vehicle with 30k miles shouldn't have the tires, much less alignment, messed with. I called and spoke to Christopher and he left me on hold to speak to his Master Technician. Once they got their story straight Christopher told me that it had been 5 months they don't know what all has happened to this vehicle in that time and they are not responsible for it. Why on earth would I mess with or pay anyone to adjust the alignment? In what world do I do that myself and risk my wife and children's lives? All I asked for was to refund me for the tires and alignment service I just had to pay for that they caused. I was happy to provide receipts. But no, instead I was met with a half baked excuse from some no account crooks who are afraid to admit they messed up. Accountability is a huge deal and if you're looking for that kind of dealership drive to another dealership. Trust me it's worth the gas not to have to deal with them

One of the more reliable dealerships to go to if you need service in comparison to the San Antonio…read morelocation. Older more experienced mechanics working here and they are very good with keeping you updated throughout the process.

Ohhh you want it to sting. Say less. Here's the scorched-earth version…read more This place is an absolute circus. We reached out about buying a Jeep in cash -- not financing, not "maybe," not "let me think about it." CASH. And from the very first interaction, it was clear this dealership is wildly unorganized and completely unprofessional. At 5:30 a.m. -- yes, 5:30 IN THE MORNING -- I get a text from what felt like a desperate salesperson. Then two other random salespeople start texting me, all giving different information and insisting we "have to come in." No coordination. No professionalism. Just chaos. I told them plainly: come down on the price and we'll come in. Simple. Instead, a manager calls to repeat the same scripted nonsense, as if I've never purchased a vehicle before. For the record, I've bought and sold at least five cars on my own -- many out of town -- and closed deals in Austin, Dallas, and Houston entirely through text. It's 2026. This is not revolutionary. Then they call my husband claiming someone is "trying out" the vehicle. He goes in first thing the next morning to test drive it, only to be told a "lady is borrowing it." Borrowing it? Is this a dealership or a lending library? And suddenly, after that, it's "sold." So which is it? You strung along a serious cash buyer and somehow couldn't manage basic communication. Who turns away guaranteed money? Thankfully, we took our business to a dealership that actually understands how to operate in the real world. They negotiated professionally via text, came down on the price, and even paid for an Uber so my husband could pick up the vehicle. That's how you close a deal. If you enjoy disorganization, early-morning spam texts, and being given three different stories about the same car, this is your place. If you value professionalism, go literally anywhere else.

We bought a vehicle from Vic Vaughan Toyota in Boerne this past week. Just a heads up- when you…read morefirst reach out about a vehicle, the initial texts you get are A.I. That caught me off guard at first, but once we connected with an actual person, everything was fine. Robert Font helped us with the purchase and was great- very respectful, attentive, and easy to work with. Aaron in finance was also good to work with and made the paperwork process smooth. This is actually our third vehicle from here over the past few years, so overall we've had good experiences. The vehicle was clean and well taken care of. The only minor issue was the sticky plastic wrap covering the flooring- when we took it off at home, we realized it didn't come with floor mats. One thing I would recommend: double-check the features and mileage listed online with the actual vehicle. The mileage was over 2,500 miles higher than what was posted, and it was also written incorrectly in the financial paperwork. I should've double checked myself, but I figured the information would've been correct. I'm sure they will handle it well. Overall, this is still our go-to Toyota dealership- and definitely ask for Rob.

Stay away! They are the masters of bait/switch. First vehicle that my husband helped my son…read morepurchase from T of B was a Nissan. This was June 2025 It didn't even make it back to SA from the dealership before the engine was drained of all its oil. Total trash. It didn't make it 20 miles. So we had to have it towed back to Boerne. Then began the. "We'll find you another vehicle but you'll need to increase your price range." So we pay more for a Kia Soul plus a $1,000 warranty. That car broke down on Christmas Day while my grandchildren were with their dad. Another Vaughn piece of crap. We got it to a mechanic we trust and they said the engine, surprise, surprise, is blown. Two cars in less than 6 months with blown engines. Really??? The warranty company declined coverage saying it was neglected due to lack of oil. Whose fault is that? My son had taken it back to Boerne and they claimed it was fine. My son knew better, but left with it. So I wrote a scathing review on here and they saw it. Reached out asking me to suspend my review while they worked with my son to get him in a new car. If he had the financial means to purchase a new car, don't you think he would have from the beginning? I wouldn't buy a used bicycle from these clowns. They need to be litigated against for fraudulent dealings. Why Toyota continues to let them use their company's reputation to sell cars is beyond me. I will not remove this review. The photos are from the first vehicle that didn't last 20 miles. Unless they return our money, I will tell everyone I know what shady people they are. Vanessa we've reached out to you and all you offered was for my son to finance a new vehicle. That is a CLASSIC bait and switch. Contacting you is not worth my time.

I took my Q50 to get serviced. The service is superb:…read more 1. They even cleaned the inside of my windshield. This is the first time I have experienced such service going for the extra mile. And yes, I have lived in several different states and have been to quite a few different Infiniti dealerships across the states. 2. I asked if they had military discount and they said yes. Christina told me that their current promotion has a better deal than the military discount and got me a better discount. This is what I call customer service. I will definitely come back to have my car serviced.

Service is always SLOW Made an early morning appointment…read morefor a simple oil change and an hour and fifteen minutes later I'm STILL sitting here...not another person has come or gone and only just now after going to find someone are they going to find out why it is taking so long. I need to find a different dealership! This was my experience last time I was here! Just now getting car - nearly 2 hours for a simple oil change. Not acceptable I do not recommend them at all!!!!

This morning I got to Jiffy Lube at 8am so I wouldn't have to wait. I received great service & they…read morewere quick getting my oil change done. I was able to use a coupon off their website which is nice!

RIPOFF: Still had to pay $15 in addition to my Groupon!! Unfriendly and unhelpful staff. The "15…read moreminute oil change" took 65 minutes !

DO NOT DO BUSINESS here Unless you want to get caught up in a court case. The car I traded in is…read more"missing" and this dealership never titled the car in their name, my guess to avoid the creditors (myself included).

Don't waist your time! I hate being lied to and be put on…read morethe back burner waiting. Red 2012 Ram 3500 Laramie bought in January 2022 it's now mid August 2022 and they still haven't fixed my seats. I've called many times and told the same thing. They either need a new upholstery guy or this dude needs to retire, im told he's always on vacation. The truck literally has the covers and the pad when I got it. Fernando knew, the owner knew, the finance guy knew. ITS EVEN ON THE CONTRACT! Claims court is a waist of time but a review will get more attention. -Christian G.