Horrible customer service I sat outside their business, which is their home was not greeted in any…read moreway for a reservation no answer the phone multiple times

ROGER IS A PIECE OF SHIT!!!!! I got referred to him by a guy from work and biggest mistake Ive ever…read moremade in my life! He told me the longer he took the more money he can save me... after $2500 and 4 months later there was nothing done to my car but straighten out of the frame... and my windshield was broken and my car was filthy inside, nothing like the way it looked when it was handed over to him!!!! every time I contacted him he was out of town, Houston / Cozumel blah blah blah... with my $2500 obviously!!! I DO NOT RECOMMEND THIS PLACE TO ANYONE, ROGER IS A STRAIGHT SCAMMER!!!!

Tom Reed is the best over at Ferrari! Such a great experience working with him and so fast too-…read morejust like the car. They have a huge selection of these amazing vehicles and it was hard to decide on which one! Great experience!

I'm nothing if not proactive, which is why I've begun planning for middle age. I might look like a…read moresvelte 28-year-old American Psycho, but I've grown impatient. Why wait for male pattern baldness and gynecomastia when I can shave a Friar Tuck bald spot on my crown and buy implants? A mid-life crisis is inevitable, too, so I needed a flashy set of wheels. That's why I visited Ferrari of San Antonio and spoke with Darin, a pre-owned manager who knows a thing or two about high-performance luxury automobiles. What impressed me the most about this dealership was the lack of stuffiness; the staff were approachable and relatable, not the least bit condescending or snooty. I imagine many of their clients live in the neighboring Dominion -- an ultra ritzy, ultra exclusive gated community peppered with multi-million dollar mansions -- but they treated little ol' me as though I were a movie star. I let Darin know upfront that I intended to spend no more than $150,000, a price at the lower end of the Ferrari spectrum. I was surprised when he escorted me to a gorgeous 2013 convertible with a paltry 7,000 miles on the odometer. The price was a very reasonable $129,900, well below my self-imposed limit. I fell in love with the styling and the color ("Argento Nurburgring," a fancy term for metallic silver), but I'm leery of convertibles. Yes, they would show off my striking new Friar Tuck look and bouncy implants, but I worry about leaks and mechanical malfunctions*. Darin also pointed me to a sporty 2012 458 Italia in Bianco ROS (essentially pearl white) for $212,000. I had enough in my account to write a check, but I like to keep at least $100,000 available in case of an emergency. He offered a finance plan, but I was adamant about paying in cash. I vowed to return in the near future and check out their new arrivals. Darin handed me his business card and encouraged me to check out their virtual inventory online. The quality of service I received from him never wavered, even after he realized I would not be making a purchase that day. If you've ever dreamed of owning a Ferrari (and let's face it -- most of us have!), then consider dropping by Ferrari of San Antonio and browsing the inventory. Most boxy urban assault vehicles run upwards of $50,000 (some considerably more), so why not go all out and drive something brimming with class and style? Get a tattoo you'll soon regret, convince yourself you love hip hop, and pull up to your millennial girlfriend's place in a Ferrari! *Leaks and malfunctions related to the convertible, not leaks and malfunctions related to man boob implants.

*** If I could give North Park Lincoln at Dominion's pre-owned sales Director, Bryan Villarreal…read morezero star, I would have done it! *** Went there to check out a 2022 BMW X5. On or about last week of July to first week of Aug 2025. Test drove the 2022, X5 with Mr. Moses (sales rep). Liked it and put my highest offer that I was willing to pay. Mr. Moses went to Mr. Bryan Villarreal (North Park Lincoln pre-Owned Director) with my offer and he and Moses came to talk to me at the lobby. Mr. Villarreal made a counter offer and I declined it. I thanked Mr. Villarreal and Mr. Moses (Sales Rep) for their time and left. On August 19th (about two to three weeks from my last visit), Mr. Moses called me stating that they will accept my offer and when can I come in for the paper work. I told him that I would like to get the vehicle inspected by my an independent and well knowledgeable BMW technician by paying out of my own pocket since I found it a bit strange. Mr. Moses, agreed and told me to see Mr. Kenneth (another salesperson, who would give me the key because Moses was going to be off that day. On Aug 19, 2025, I showed up at North park Lincoln at Dominion, met Kenneth and he gave me the key to the X5 and took the X5 to an independent mechanic to inspect the vehicle at my own expense because it was a bit strange that Mr. Villarreal declined my initial offer and weeks later, accepted my offer! The independent mechanic informed me that cracking sound was coming from the left front of the X5 and I rode with him to confirm such sound. He also informed me that the center buttons were sticky and hard to press. I also confirmed the those deficiencies. After about 3 or 4pm, I took the vehicle back to North Park Lincoln at Dominion to drop off the X5 and informed Kenneth about the issues found and he told me he will let Moses know in the morning. On Aug 20, 2025, sale rep called me, asking me when will i come in to do the paperwork? Asked him if he knew about the deficiencies and Moses told me that it shouldn't take long. Went there and explained to moses the issues and he informed Mr. Bryan Villarreal, Pre-owned Director. Moses asked me to drive the X5 with one of their tech and I did. The tech confirmed such noice and also told me that "he was concerned because he felt it on the passenger side as well", where he was seating! When we got back to North Park Lincoln at Dominion, Moses, went to Mr. Villarreal's office to inform him. Moses came back and told me that a maintenance supervisor was going to drive it and if I could ride along with him and the tech guy that previously went with me. I agreed. Maintenance supervisor drove the 2022 X5 and the sound was confirmed for a third time (1-me, 2-tech guy, 3-Maintenance Supervisor). When we all got back from the test drive, Moses had me wait at the lobby while he explained everything to to Mr. Villarreal. A few minutes later, Moses came back from Villarreal's office to tell me that they can reduce the price $500 and sell the vehicle "AS IS" and I'll be responsible to get it fixed! I asked him how much was it to get it fixed?, but he didn't know. I asked Moses, how can I agree to that when they didn't disclosed how much it will cost? I asked him, "would you buy a vehicle that you paid out of pocket to get independently inspected and found deficiencies on the vehicle and now they want you to fix it yourself for $500 reduction? He said no! I told Moses that I was disappointed that he and Mr. Villarreal wasted my time and that they are willing to sell vehicles with known mechanical or other issues without telling or informing customers. I cannot wrapped my head around that such reputable and big dealership such as North Park Lincoln at Dominion, would accept a trade in, such as a 2022 BMW X5 without doing a thorough inspection prior to accepting it as a trade in? STAY AWAY From a customer & retired veteran, who almost got scammed out of hundreds of my hard earned money.

This is my second vehicle purchase from this dealership. Kenneth in sales is a great! Jasmine is…read morevery knowledgeable and easy to get along with. Isaac in finance was so helpful. My situation wasn't ideal, but they all worked hard to get it done! I am so appreciative of all of their hard work. You don't get the stereotypical "car sales" vibe here. Everyone I've worked with has been down to earth, easy to talkand didn't make me feel pressured. The dealership itself is beautiful and very clean. Highly recommend!

My wife and I recently bought a new Lexus for her at Northpark Lexus at Dominion. It wasn't a…read morepleasant experience. The car we bought is nice; this review is only about the dealership. When we sat down with our assigned salesperson, he asked if I wanted to trade in her car. I asked what they would offer. He briefly stepped away before returning to present the offer. I didn't think he was gone long enough for someone to appraise the car. I had previously checked the trade-in value, so I knew about what to expect. Their offer was a laughable, lowball offer. I then went to Auto Nation, Carmax, and Carvana. All of them offered to buy it at the trade-in value. I told that to our salesperson and asked him to ask the used car manager to reconsider his offer, and this time look at and drive the car. He then increased his offer to a reasonable amount. I shouldn't have had to go through the trouble to get other offers. After we bought the car and were about to drive off, I was handed one of the license plates and told they didn't install it because front plates were no longer required. That didn't sound right, so the next day I checked with the DMV and was told they were required. I told our salesperson what I found out, and he said they were told by management that they were not required. I went to the service department and they installed it. When I sat down with the finance and insurance manager to do the paperwork, I was charged for a license. Our car had military plates and there was no fee for them. I told him we shouldn't have to pay for them. He was adamant that we did have to pay for them and said I could go to the county tax office and apply for a refund. Given the handling of the trade-in offer, the misinformation provided regarding the front license plate, and the excess charge for licensing, I felt it was important for the general manager to be informed of my experience. I requested a meeting with him. I explained my experience. He was somewhat apologetic and said I wouldn't have to go to the county tax office for a refund, his office would send it to me. He also said at the next sales meeting he would advise the salespeople that a front license plate was required. A month after we purchased the car, we hadn't received the car's title nor registration. I called the DMV to find out why the delay. I was informed that they had not yet received any documents from Northpark Lexus. I called our salesperson to find out why they hadn't sent the documents. He said he would check and call me right back. He didn't call me. A few days later, I sent him an email and that was not answered. I decided to just wait. Finally, about two months after we bought the car, the title and registration arrived. As I expected, I wasn't charged for the license, but I was charged a fee for late receipt of the documents and another fee for late receipt of sales tax. So, as it turned out, the money Northpark charged me for the license paid all the late fees. I emailed the finance and insurance manager and copied the GM to let them know I wasn't billed for the license and requested the refund that the GM had promised. It has been approximately one month since I sent the email, and I have yet to receive a response. Had I known then what I know now, I would have likely bought the new car from a different dealership. I never imagined a prestigious dealership like Northpark Lexus at Dominion would have been so unprofessional.

Great service and customer support. I recently called a service manager (Robert) with some…read morequestions and he called me right away to answer my questions. We're Lexus customers for life!

We've purchased four Subarus from North Park Subaru Dominion, and have been servicing them…read moreexclusively here since 2015. The sales and service teams are very professional, engaging and friendly. Everyone goes out of their way to take care of you and follow up on commitments and timelines. I feel like family. I trust them.

I took my brother to buy his first new car. Purchased a subaru Impreza 2025 certified pre owned…read moreonly 1,500 miles . A week after purchase the A/C went out. Took to get looked at by dealer. Immediately the tech already had an idea that a rock might have shot the condenser. He already knew the problem because of the frequency of the issue. They found that a rock went through the grill and punctured the condenser. Look at the design flaw. Look at How WIDE the gap is. Quoted $1,500 to fix a practically new car. How many more times during the 7 years of finance is this going to happen? They are saying its a "rare" occurrence. Why are many people online saying they are having to install mesh inside grill to protect the condenser? That should be automatically done by dealer or manufacturer. Why not disclose before purchase that customers are having issues with punctured condensers? This is a terrible design flaw that should be covered by warranty.

What can I say? I had an absolutely outstanding experience at North Park Volkswagen! Kat Sargologos…read moreis truly exceptional--beyond patient, incredibly knowledgeable, and genuinely committed to making sure I was 100% satisfied with my new vehicle. She went above and beyond every step of the way. The entire dealership team was welcoming, friendly, and so helpful, which made the whole process smooth and enjoyable. I can't recommend them enough!

Buyer Beware, this was one of the worst car buying experiences ever! Do not buy from Adrien, he…read moreonly pays attention to you before you send money, after that He disappears! My experience was not only totally unprofessional, but between the time I was sent videos and pictures, they damaged the car and never even thought they should tell me, I only found out about the damage and that it was in an accident when the car showed up at my house. I asked very specific questions, and they flat out lied! They waited until after I gave them a deposit to "confirm" it was missing a second key, they werent going to fix the headliner like they promised and that rubber floor mats could not be had. The front bumper was spider cracked and the fender was pushed in from having been hit hard, breaking the turn signal and mounting bracket. The push start button didn't work correctly, taking 4 presses to start or turn off the car. The rear defroster was in inoperable, the engine squeeled when at an idle. The roof was cracked in 5 places! Oh and did I mention that didn't even bother to clean the car or take off the price stickers on the windshield before sending it to me. I highly doubt it ever went through service like they claim, most of the issues would have been seen unless they are just as shady as the sales team. The used car manager blamed everything on the salesman, even though he had to be consulted at several points during my purchase process! Do not buy the Beetle GSR, it's an absolute mess of a car and thats putting it mildly!

I had such a positive experience at Audi Dominion!! Luis B was so professional and gave amazing…read moreservice from start to end. I can't recommend him more! I will be sending all of my family and friends his way for new cars!!!

Ian was so very helpful and extremely knowledgeable when it came to all my questions and concerns.read more

Alex did a great job of cleaning a car that has been through our recent cold, wet and muddy…read moreweather! He showed up on time, set up and got to work right away. All he needed was an electric outlet and a water spigot. I have a 150 lb. dog who rides in the back and sheds quite a bit. Alex cleaned every part of my Bronco and made it look like new!

I've had my car detailed by Alex before and was very happy with the results. I requested a monthly…read moreservice from JAM Mobile Detailing for my car. Alex has detailed numerous cars from friends and family and I knew I was doing the right thing for investing in a monthly service. I know I'll have a clean car every month and not embarrassed to have passengers in my car. The price could not be passed up on the spring promo he's currently having. I highly recommend his services. He was punctual, top notch,great communication, affordable compare to other detailers charging high prices and now I'll have a brand new car every month! Thank you JAM MOBILE DETAILING!

Hands down the best and quickest service I've ever gotten! Everyone from the person who answered to…read morethe guy who pick me up had amazing customer service and really made it a easy process! Highly recommended!!

My insurance company connected me to them for roadside assistance and after waiting for 8 hours the…read morecorporate office called me to figure out what was happening with my car. They placed me on a three-way call with the tow truck driver named Alex who was assigned to my car. The driver proceeded to call me a fucking bitch multiple times and told me change my own fucking tire (my car is a 2020 that has no spare tire aka hybrid). He then told me to fucking suck it up and wait until Monday to get it picked up and said I was being sensitive and angry because I was an American bitch who didn't understand people from his country. The corporate person then offered a 5 dollar gift certificate to olive garden and asked the driver to do him a favor and pick it up tonight. The driver said the bitch better have some food ready for me to which the corporate person replied that he could have the driver service me sexually when he arrived to relieve my stress. This was a disgusting interaction and lead me to feeling extremely unsafe so I called back my insurance company to get the tow reassigned to a different company and had it taken up the ladder with their service department.