My insurance company connected me to them for roadside assistance and after waiting for 8 hours the corporate office called me to figure out what was happening with my car. They placed me on a three-way call with the tow truck driver named Alex who was assigned to my car. The driver proceeded to call me a fucking bitch multiple times and told me change my own fucking tire (my car is a 2020 that has no spare tire aka hybrid). He then told me to fucking suck it up and wait until Monday to get it picked up and said I was being sensitive and angry because I was an American bitch who didn't understand people from his country. The corporate person then offered a 5 dollar gift certificate to olive garden and asked the driver to do him a favor and pick it up tonight. The driver said the bitch better have some food ready for me to which the corporate person replied that he could have the driver service me sexually when he arrived to relieve my stress. This was a disgusting interaction and lead me to feeling extremely unsafe so I called back my insurance company to get the tow reassigned to a different company and had it taken up the ladder with their service department. read more