While visiting family in the UK we were taken to Birchwood Farm for a traditional English breakfast.
On entering the restaurant there was no one to greet us or show us to a table. We got menus from a stack on a nearby service table.
Although we were not really wanting a buffet, the a la carte menu was limited to Eggs Benedict and breakfast sandwiches. So buffet it was.
The buffet looked miserable to say the least. The bacon was hard, cold and swimming in grease. The black pudding looked like old hockey puck and the bangers, overcooked and burnt.
A choice of fried eggs, again floating in grease or scrambled, at least that's what we thought they were. Tinned tomatoes, baked beans and mushrooms were also on offer.
The buffet area was in desperate need of a wipe down from all the splashed grease threatening to get on guests clothes.
A self service toaster with a basket of white and wheat bread were available. However, the 2 toasters were not working.
The same with the coffee machine and hot water machine.
We mentioned to the manager regarding to non functioning appliances and we got a muttered apology but no offer to comp us some alternative drinks.
We had to order (and pay extra) for juices just to have something to drink.
Our British family were embarrassed by the poor dining experience, having built up the Full English breakfast.
In essence, the service was non existent, the food sub par and the atmosphere lacking.
All in all the only thing that was good about going to Birchwood Farm is we were with our family. read more