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Birchler's Automotive

4.1 (7 reviews)
Closed • Closed

Services - Birchler's Automotive

Bumper repair

Dent removal

Check engine light

23 More Services

Engine oil light diagnosis

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto frame testing

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Rear-end damage

Commercial truck repair

Birchler's Automotive Photos

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Framingham Automotive - Exterior

Framingham Automotive

(29 reviews)

I brought my car in because the low oil light was on. The shop told me the oil pan was rusted and…read moreleaking, and they offered to replace it that day for about $1,300. I agreed, expecting that the issue with the warning light would be resolved. When I picked up the car, the low oil light was still on. When I asked about it, the owner claimed that wasn't the reason I brought the car in -- which makes little sense, since the light was what prompted me to bring it in. Later, when I returned with my father to ask about the repair and see the old part, the conversation quickly turned hostile. Instead of explaining why the light remained on, the owner became defensive, accused me of name-calling (which I did not do), and even threatened to call the police while acting like a bully. It was an uncomfortable and intimidating experience. In his written response to my review, the owner repeated that he only replaced the oil pan because that's what we authorized. A professional shop would have acknowledged that the oil light would remain on unless additional issues were addressed before charging you $1,300. That type of honesty and communication is what customers expect. Instead, I left $1,300 poorer, still with the oil light on, and treated rudely when I asked questions. Fortunately, I was able to dispute the charge with my credit card company. Based on this experience, I cannot recommend this shop.

I was in a rut, because my car dealership gave me an extremely huge estimate for a catalytic…read moreconverter replacement. I decided to reach out to Framingham Automotive and couldn't be happier with the service I received from Joe the owner. I explained the situation and he didn't even want to hear my quote from the dealership before telling me to come in for a free estimate. I was there in a half hour and 45 minutes later he gave me an extremely reasonable quote for the entire job. Not only did he get the part the next day, but when I asked if it would be possible to move my installation from Monday to the current day, he was more than happy to accommodate for me. Joe is a consummate professional, and one of the most thoughtful mechanics I've ever worked with. He works his tail off and doesn't give you anything but the honest truth. I highly recommend Framingham Automotive to anyone who is looking for an honest repair shop. They've earned a lifelong customer in me and will do the same to you, I'm sure.

Tosti's Service Center

Tosti's Service Center

(86 reviews)

Family owned. Great service by knowledgeable professionals. I've been going to them for years.read more

If you're looking for an honest, family-run shop that 100% stands behind doing right by both your…read morecar and you--the customer--look no further than Tosti's Service Center! Their customer service is absolutely OUTSTANDING. After being totally scammed by another shop--who not only tried to sell me work I didn't need but charged me 400% over market for a shoddy belt and pulley install (that I had to bring back multiple times)--I finally had enough. Out of frustration, I searched for other shops and found Tosti's based on their incredible reviews, and now I know exactly why so many loyal customers keep coming back! The team at Tosti's was AMAZING. Not only did they instantly diagnose an issue with my car on the spot, but they also agreed to cover my belt and pulley repair at no cost, just so I wouldn't have to set foot in that previous dealership again. They did this with no fuss, no guilt--just a genuine desire to help me out of a bad situation. You can really tell this is a family business that puts people first. While I waited, I chatted with a gentleman who's been bringing his cars here for over ten years--even after moving to Boston 4-years ago! That tells you everything you need to know about how Tosti's treats its customers and stands by its work. If you want a reliable, fair, and friendly team who does things the right way every time, do yourself a favor and take your car to Tosti's. I'm a customer for life!

Natick Auto Clinic

Natick Auto Clinic

(23 reviews)

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.

I've been a patron of Natic Auto Clinic for well over a decade for maintenance and have purchased…read moremy last truck from them. I have had nothing short of outstanding service the from the sales department I think his name was Chris, and the owner Ralph was nothing short of awesome to work with. Kevin in the garage seems to be a mechanical genius they are very well versed in all vehicles modern and vintage. they have never failed to solve an issue of mine. I will continue to do business with them for the foreseeable future.

Birchler's Automotive - autorepair - Updated May 2026

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