Absolutely great customer service. We had a small job but had great difficulty getting it…read morecompleted due to supply chain issues, etc. I contacted owner Jeffrey Williams at Middlesex and he got the problem solved. It was not easy for him either and we had some delays, but none of them were his fault. He stayed on the issue, communicated frequently and clearly, and ultimately fixed the problem. I hope I don't need their services for a larger issue but if I did, I wouldn't hesitate to use Jeffrey and Middlesex for a large job. This is a third generation family business. I believe Jeff's Dad and grandfather would be proud of the way he runs the shop.

Got my car fixed in no time did an awesome job !!he even covered the scratches for me ! I would…read moredefinitely go there again !!

I was in a collision in my 2018 Audi A4. Audi Natick recommended Coach and Carriage and I was very…read morehappy with their work. Joe estimated from photos I showed and later from the car itself that they could fix it for $10,000. The front end was pretty smashed, but they got it looking perfect and it was $8800. Great job! Car is like new, am so happy! Highly recommend, and thanks to Joe and the team, esp Jill in customer service.

I was referred to this shop. Enrique (owner) was very attentive and charming until he hooked my…read morebusiness. The repairs of the body work and paint job were poorly and sloppy done. I returned the vehicle twice to the shop in order for the shop to fix the issues. Once my insurance provide payment check, the owner Enrique kicked me to the curb. He's been ignoring my calls and texts. Unfortunately Coach & carriage is not in my insurance network and so they can't intervene and force this company to fix my vehicle. I now have to look into legal action against this unprofessional company. DO NOT USE Coach &Carriage. You will be disappointed.

I highly recommend this body shop and have even referred another family member to them. Since I've…read morebeen their customer before, I know the great work they do. The entire experience from front to finish was awesome! Diane and Corinne were super helpful in walking me through the insurance process even before the appointment. The owner, David Pierce, did a fabulous job on the repair, matching the paint in such a way that the car looks brand new! David also negotiated the supplementary payment with my insurance, sparing me the hassle. All in all, the service was great! Ruth R., Burlington MA

We have been taking our vehicles here for over 30 years. Excellent service in all departments…read more Great communication to customer. Highly recommend.

Body damage on 2018 VW Golf was repaired expertly with professionalism and courtesy. I highly…read morerecommend Natick Collision to anyone in need of auto body repair. I will be a repeat customer, which hopefully will not be for quite a while.

Amazing service with quality work. I have used this company several times throughout the years…read more Work is always impeccable and on time! Highly recommend!

I had a problem with missing clips from my hood that led me to discover a slight bend in the…read morechassis from a front end curb bump. I asked at this business if they could look at it and came back with my car after my husband and I couldn't fix it. The owner, Bob, came out and looked at the problem, went back and got a bag of clips and asked another mechanic to help him push the front in so the holes lined up. Then magic all the clips fell in place. I asked him for the charge and he smiled and said it was "customer service." I really appreciate it! Very nice and helpful gesture. I recommend their business

My son scraped up my Prius against a concrete post. When I brought it to B&S, Rich said most of the…read moredamage was white paint from the post, and he could buff it off for free, but all the other damage was not worth getting fixed given the other wear and tear elsewhere on the vehicle. Then the car was hit by a motorcycle. B&S did a wonderful job with the repairs, very thorough, They dealt with the insurance company and the car rental company. It wasn't a speedy process, but that was due very much to the insurance company taking forever to schedule the appraiser. I brought in my daughter's 2003 Civic to ask about repairing a panel; again, they said it was not worth replacing the part, but they could rig up a fix for free. I have not returned to take advantage of their offer yet, but the fact that they are willing to do stuff like this when their time is money says a lot about them.

I've used Bernardi and Sanssosio several times over the past few years and they've always come…read morethrough for me. Rick is personable, transparent and honest.. qualities that in my experience are tough to find in body shops.

I have worked with Phil for many years now, not only is he a stand up guy, he is also a supporter…read moreof local car Events in New England. I dropped of a customers Porsche to get some front end damage repaired. He gave a honest estimate and repaired the damage in a timely matter. He was in communication with me every step of the way which really meant a lot.. if you ever need bodywork on your vehicle I would highly recommend you to call Phil.

Have brought my TSX, GT500, Explorer, and Taurus to Sansossio in the past…read more All of which have come out detailed, clean, and with FLAWLESS WORK! The same can't be said for other area body shops. There are always alot of high-end cars at the shop, you know that if they're bringing their cars, the place does good work. There were 3 BMW M3's, a BMW M5, and Ferrari 355, a Porsche 911 Turbo, a Dodge Viper, amongst others Mercedes and Audis. Great shop!

Very happy with my recent experience with West Side Collision. Alex dealt with haggling with…read moreinsurance, rental car company, and was communicative throughout. Car came out great as well. Highly recommend!

Alex and his team of professionals are the real deal. They fixed that was needed and went above my…read moreexpectations. Alex (the shop owner) even graciously gave me a lift to a nearby rental car center just so I can hit the road right away and persuaded the rental company that I deserve a nice rental vehicle to drive around . Strongly recommended to anyone that is looking for a reliable and superb auto body shop in the area that is fair. Thanks again Alex and team for what you guys do!

Excellent service. Great communication. Great prices. Long-term customer. Highly recommend.read more

Extremely rude owner. Wanted me to pay $ 25 just for the estimate.read more

Looking for an honest auto body shop with great people that do super work? I found one right in…read moreFramingham. Phil took all the stress out of dealing with the insurance company, got our shiny red car back looking brand new and in just a few days. Could not be more pleased with the quality of the work and the way we were treated.

My car slipped off a steep road and cracked the bumper and headlight in last winter's first snow,…read moreall this was due to no salt spraying, and on that day I saw multiple accidents. After looking around the area for shop with good yelp reviews, I found K&S body shop that really helped with fixing my car. Manager Phil inspected my car promptly, gave fair repair estimate, helped deal with insurance, and repaired the car in a timely and outstanding manner. It's been several months since, my car looks and runs like new. I would not hesitate to recommend K&S Auto Body to anyone, to relieve anxiety in situation of car accident and in need of body shop.