Extremely helpful and great service. Needed tire replacement. Was very helpful in the process from…read morebeginning to finish

Best in class local mechanic. After a frustrating experience…read morewith the Volvo dealer, I brought my car to Alexander Automotive in Sudbury based on strong recommendations--and I'm so glad I did. The team here does great work at a great value, and their honesty truly stands out. They even advised not to replace a part because it still had plenty of life left--something I've never had a shop do before. Clear communication, fair pricing, and no upselling. You can tell they genuinely care about their customers. I'll absolutely be returning and recommending them to others.

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

Reading the previous comments I feel like there is some type of scam going on. I got gas today I…read morenoticed the gas go over the amount I asked , I flagged the guy down I guess he couldn't hear me with his head phones. Eventually he noticed me and stopped the gas. I told him that went over the amount I asked for. He immediately went off on me saying well why u said yes when i repeated it back, I said bc I thought you repeated the amount I said. It wasn't a big deal I would have paid the amount it went over but to tell me just get the hell out of here he will pay for it he just never wants me to come back was uncalled for. I've been living out here for 2 years and would often stop here but never again. And btw I still paid and accepted his apology but I hope no one has an encounter like I had. He tried to tell me I asked for a full tank I did not. Which I see previous comments about the same encounter of a "full tank"

Integrity. Mike provided a competitive estimate and then once the team took everything apart,…read morerealized the damage wasn't as bad as it could've been and charged us less than their quote. An honest and top-notch experience. Would go back without hesitation.

Plugged my tire late on a Friday afternoon and saved the day again. Thanks Mike! Always friendly…read moreand helpful.

Fairly certain that they mess with the fuses with headlights/brake lights to generate revenue for…read morethemselves. Look at all the comments regarding lights out for vehicle inspections. Their prices for gas are also ludicrously high.

Shysters. Do not go here. Once they take possession of your car to begin the inspection they are…read morein control and will fail you for even the smallest subjective thing in an effort to generate easy money for themselves. Your alternatives are to pay for an overpriced repair on the spot or have them fail you so that you can return after fixing yourself or elsewhere at a reasonable price.

I had recently changed my license plate to a specialty one, but the car dealer had attached the…read moreback plate with screws requiring neither a Phillips nor straight head attachment. I pulled in & asked if they could switch out the plates for me. There was only one mechanic I could see that day, and he seemed busy, so I offered a token $amount for taking some of his time. He shook his head and waved me off. I wanted to post to let people know (especially German car owners) the great service I received without being a client! *Also called Sudbury Motorworks attached to Sudbury Gas (SG).

I can't say enough about this repair shop and Tim. I brought my car there for tires, oil change and…read morebrakes. The engine light was also on and was running rough. During the repairs, they did a diagnostic test on it and realized that the ignition coil/spark plugs were no good. Timcalled to let me know, explained everything and got my ok ahead of fixing it, unlike other places that would have just done it without telling me. Tim went above and beyond with fixing the problems. Now my car, 17 yrs old, runs great! I HIGHLY recommend this company.

I stopped by recently because my check-engine light was on in my 2020 KIA Sorento. I was told that…read moreI would have to pay $209 to have diagnostics run. I hesitated, asked a few questions about applying that charge to eventual repair cost and then left mystified. When I got home, I checked with my trusted AI agent to find out about this. I was told that shops do charge to run diagnostics and that $209 was very high, especially given that the charge will not offset the cost of the repair. My agent suggested that I go to AutoZone and for $10 they can retrieve the code that might give a clue as to what the problem is. Among the possible causes for the engine-light was loose gas cap. Low and behold, that was it and for $10 I solved the problem that Sullivan tire would have charged me $209 to discover. Why didn't the technician at the front suggest that before trying scamming me out of $209 unnecessarily? Does he know that? I'm sure he does and Sullivan tire does as well. I'll spend my money elsewhere in the future.

I can't say enough good things about the service I received from Sullivan tire in Sudbury. The…read moreservice is awesome, from Patrick, all the way through to every service tech in the shop!

I'd seen several raves about Murphy's on NextDoor, so when I needed an inspection sticker in…read moreDecember, decided to go there. That was a very good experience, but what made me want to return was the conversation I had with the guy who did the inspection. He told me that he'd worked at other auto repair shops, but had never been treated as well as he was treated at Murphy's. That told me all I needed to know. So when I needed scheduled maintenance on my car, I made an appointment at Murphy's. When I called, the person had all my info in his system (because of the inspection sticker). Scheduling was easy, and I dropped the car off this morning. They called me with an estimate, and told me my front brakes would need to be replaced next time, but it wasn't necessary for today. He told me everything that needed to be done per the scheduled maintenance for my car, and I asked him to go ahead and do that. I'd dropped the car off at 8am, and by 1:30pm, all was complete. The charge was very reasonable, I picked up the car, and all was great. I would absolutely go there again.

Just had my state inspection this afternoon. I was the second car waiting. It was done within a…read morehalf an hour. Great service.

This place is great. Just replaced my rotors after having a rock making a horrible noise. Took me…read morequickly and gave me a loaner. These guys are open Saturdays and Sundays! Would highly recommend!

Very friendly and knowledgeable service department. They got my Q70 infinity up and running better…read morethan when I had it! They are my exclusive mechanics, make them yours. I never felt better spending money at their shop. Crazy