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    Birch Dental Laboratory

    5.0 (1 review)

    Services - Birch Dental Laboratory

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Birch Dental Laboratory Photos

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    Recommended Reviews - Birch Dental Laboratory

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    9 years ago

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    Oakmont Family Dental - We invite you to call our office or submit our Eugene Dentist appointment request form and our receptionist will call you back to schedule.

    Oakmont Family Dental

    4.4(79 reviews)
    1.8 mi

    Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

    I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

    Photos
    Oakmont Family Dental - The Oakmont Team of doctors enjoying the EM's game, our team enjoys spending time together in and out of the office.

    The Oakmont Team of doctors enjoying the EM's game, our team enjoys spending time together in and out of the office.

    Oakmont Family Dental
    Oakmont Family Dental

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    Thomas E Houston, DMD

    Thomas E Houston, DMD

    4.7(15 reviews)
    3.0 mi

    I had a great experience with Dr. Houston and his staff. I got a cleaning, a crown, and a filling…read more The hygienist was great. Very thorough. The dental assistant who assisted Dr. Houston during the crown and filling was so personable and made me feel relaxed and comfortable. She even brought me a blanket to cover myself with because I was cold. Dr. Houston is very professional, highly educated and yet is warm and easy to talk to. He used 3D imaging for my crown, and man, it is a perfect fit! His office is clean and modern. I would highly recommend Dr. Houston to anyone looking for a dentist. I am so glad I found his office.

    Zero stars if possible. Smiles By Houston is cosmetic dentistry in marketing only…read more I was a patient for several years with positive experiences until I needed front crowns replaced in 2025. Given their "cosmetic dentistry" branding, I expected artistic skill and patient-centered care. What I received fell drastically short, resulting in poor aesthetic outcome, misleading chart records, and unprofessionalism. Dr. Houston referred me to their lab, Creative Dental Designs, where my preferences for shape and shade were dismissed at both appointments--first on September 4, 2025, then on September 24, 2025. I specifically needed gumline color matching to address erosion-related discoloration. On the final visit, the lab technician Denise casually informed me that while making my crowns, she had dropped one on the floor where her dog tried to swallow it, that she put her fingers in the dog's mouth to retrieve it, then continued the work. She said it like it was funny, relieved she'd saved the crown. I was expected to accept a crown that had been in a dog's mouth as perfectly fine. When I called Dr. Houston's office on September 29, 2025 to express concerns about the lab's indifference and hygiene standards, they defended the lab. They acknowledged temporaries could last 2-3 months, yet kept emphasizing risks pressuring me to proceed despite my reservations. My only alternative, they said, was paying more for their other lab to redo the crowns--which they admitted would "not look as good." At placement, they waited to show me the crowns until mid-procedure when I was reclined under harsh light with temporaries already removed. Dr. Houston and assistant Alicia insisted they "looked incredible" and "matched perfectly at the gum-line." They do not. The crowns are noticeably brighter than my neighboring teeth, lack color matching at the gum-line, and feature a strange solid grey area at the bottom--clearly visible in the attached photos. When I raised concerns post-procedure, office manager Monique told me "it is on you" because I accepted the crowns. No apology, no accountability. Most seriously, when I reviewed my chart notes, I found statements attributed to me that I never made and my complaints were omitted. This is beyond poor customer service. I've since reported the lab to the FDA and the dentist to the Oregon Attorney General. This dismissive attitude wasn't new. Our health is connected to dental health, yet staff at Smiles by Houston would change the subject when I brought this up; their answer was "use fluoride". Anyone who values integrity over charm will be disappointed. The office looks nice, they smile a lot, but it is surface-level.   There was one exception: Bridgette the hygienist, who was genuinely caring and wise. I witnessed staff casually dismiss her when she spoke honestly about non-superficial matters, which suggests they tolerate the truth only when it suits them. The high staff turnover (dismissed by Monique as "people come and go") makes sense now. When you have to fact-check your dentist's chart notes, you aren't receiving healthcare anymore--you're being managed to protect their liability. I will have to pay to have these crowns redone by a dentist who actually has artistic skill. Multiple other dentists agreed the crowns were technically acceptable but cosmetically disappointing. Save yourself the time, money, and violation of trust. Find a dentist who values your health as much as your payment. They exist--this is not one of them.

    Photos
    Thomas E Houston, DMD - Untitled

    Untitled

    Thomas E Houston, DMD
    Thomas E Houston, DMD

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    Oregon Family Dental - Dr. John Park

    Oregon Family Dental

    3.9(21 reviews)
    4.6 mi

    ****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

    Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

    Photos
    Oregon Family Dental - Our office

    Our office

    Oregon Family Dental - Modern, comfortable setting.

    Modern, comfortable setting.

    Oregon Family Dental

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    Gentle Dental Coburg Station

    Gentle Dental Coburg Station

    3.5(33 reviews)
    1.9 mi

    Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

    I've been here on and off over the years due to insurance. It's been just ok. Some of the people…read moreare super nice and some are not. I've received $500 broken mouth guards twice and had to have them redone. Fine, things happen. The last few times I needed cleaning or fillings, I've had to wait months for an appointment. That's fine, I get your busy. But I had two upcoming visits scheduled for August and September that I made in January. The other day I got a text saying the hygienist I was to see was leaving and they didn't have anyone else to see me so they were canceling my appointment. No reschedule, just canceled. I've already been waiting 7 months. A few days later I get another text saying the dentist is leaving and they are also canceling my September visit. What the heck? Now I have no interest in going back and have to do the whole ridiculously time-consuming research for a new practice.

    Photos
    Gentle Dental Coburg Station
    Gentle Dental Coburg Station
    Gentle Dental Coburg Station

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    Birch Dental Laboratory - dentists - Updated September 2026

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