Very friendly and helpful staff ..Dr Downs was very informative about my procedure im to have done…read more..And she assured me if I had any more questions and remembered them later to just call back and they would answer to the best of their ability ..Everyone was friendly and helpful ...

Do yourself a favor, when someone (and I cannot imagine anyone) recommends this place to you, Run,…read moreRun Like Hell ! Do Not go to this place.... Arrogance and narcism is all you'll get here. They don't listen to the patient, they already have their minds made up before they even see you. Very Bad Place ! They have "NO" compassion and their happy to take your money !

Great experience from check in to therapy and check out ! My 1st time there and the whole process…read morewas just amazing. So Grateful for A Great 1st round and 19 more to go. Thank you All for Being Extremely helpful and listening To me... Katherine Thompson

this is my second time going to them for different issues both times have been great. they are very…read morecaring and personal with your care.

Amazing saltwater aquarium in the lobby. Should it ever need a maintenance program I happen to know…read morea guy.

I love the Smiths and how they have treated me like family for years! Sarah is the best dental…read morehygienist ever and does a wonderful job!!! The office staff is always friendly and the facility always clean.

General care/ diabetic/ high blood pressure are my issues…read more Dr "O" is always caring/ & professional The office personnel always make you feel like your reason for being there is important to them. They are friendly and kind and know their job.

Dropped off my daughter at 3pm for a 3:15 appointment. She wasn't seen until 5:09pm. Almost 2 hours…read morepast her appointment. I can guarantee one thing I will never go there. 2 hours past the appointment and no apology or explanation. To me this shows a total lack of professionalism and decency. I wouldn't trust this doctor as far as I could throw him. I will find another, more professional doctor for any further checkups or follow-ups. He shouldn't be allowed to practice medicine in this town.

I am so extremely to have found a PCM in this area that actually cares about their patients. From…read morethe front desk to the Dr. they all truly care! DR. Kell has gone above and beyond to listen to my concerns and know that I needed more tests. The nurses have gone above and beyond to relay messages over the phone about prescriptions to Dr. Kell and get them changed in a few hours. You are not just a number to these people, you are a patient and they take very good and very thorough care of you!

Love Dr. Kell and Mrs. Kell! Fantastic office and great care. Highly recommend. While there is…read moreusually a wait and I don't get seen on time, I'm totally fine with that because they take all the necessary time with me (and clearly the other patients), don't rush, and make you feel like your issues are important.

The doctors here are simply the best! Very professional and goes the extra mile to ensure your…read morehealth. We've never had to wait for long which is great! Coming here you do need an appointment as they are busy. The waiting rooms are large with plenty of seating. The bathrooms are close and they have a water fountain in the waiting area. A television as well as magazines to keep you occupied whilst waiting for your appointments . The ladies in the front office are amazing and professional as well. If you are in need of this type of service I do suggest this office as you will be treated as a patient not a number or dollar sign. The overall office appearance is clean as was the restroom. The parking area is really weird and I'm not so sure it was actually meant to be one, but it's like driving over a curb to get into the parking lot which is strange.

Zero follow through. Had 1 visit with PA. They wanted MRI then surgery. They did not schedule…read moreanything, even after calling them back twice.

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.

On Thursday, 08-15-2024, I had the absolute pleasure of visiting Onslow Diagnostics Center located…read moreat Onslow Diagnostics, 200 Memorial Dr, Jacksonville, NC 28546. This was a pre-op visit for my upcoming Blepharoplasty (Eyelid Surgery) with Dr. Carol Johnston of Office Park Eye Center. This is my second experience with Dr. Carol Johnston after having cataract surgery on both eyes several months earlier. Having experienced an outstanding experience and remarkable results with that procedure, I had no reservation or apprehension regarding my upcoming blepharoplasty procedure. I entered the Onslow Diagnostics Office and the front desk representative, Jabreea who has the kindest eyes and most lovely smile welcomed me to come forward to her window immediately, after explaining that I had a sick doggy in the car resting in the AC, she assured me she would let the others know that I may have to check on Tucker throughout the pre-op screening! Anesthesiologist Kate called me back promptly and patiently, professionally, and thoroughly went through all of my surgery history, medicine list, and all other pertinent information with grace and kindness. She didn't rush me and was open to any questions or concerns that I may have had. I felt very confident after leaving Kate and found Abby waiting to do my blood work and EKG. Abby was genuinely sweet and very determined to make the blood draw comfortable for me. MacKenzie watched over the procedure and was encouraging to Abby as she went about her tasks. I never felt the "poke" of the needle and the EKG was over in no time! Overall, it was just a smooth and relaxed experience and at no point did I feel rushed or nervous. As I left, Jabreea was there to say "goodbye and wished my Tucker a speedy recovery" which meant the world to me. This facility is a very warm and compassionate sanctuary, especially for others who are suffering through much more complicated scenarios than me and I feel that having warm and caring staff members like the ones that I encountered means the world to everyone who is uncertain and frightened about their future health issues. I'm thankful that Onslow Diagnostics has the best of the best to shepherd us through the ins and outs of pre-op procedures. It makes such a tremendous difference to feel the warmth and care radiating from this special, professional, and dedicated staff, I truly felt cared for. Thank you to everyone for everything you do! Please pass along my thanks to each member of the outstanding team at Onslow Diagnostics! Respectfully submitted, Sharon Smith

The nurses and everyone were great.Very friendly. As you are already a lil nervous about blood work…read moreor xrays.They really help to kinda take and ease some of the fear away. And no long waits !