This place has friendly staff. Might have to wait on occasion, when it gets busy. No public water…read morefountain because of the pandemic, which is understandable. They have bathrooms and vending machines in the lobby. Everything always looks clean. The staff are super nice. The money is particularly nice this month. $150 for two visits. Every month has different bonuses to work towards. And hey, you can always use me as a reference. ;)

This place has terrible service. My husband leaves at 6:30 am to be the first in line. They leave…read moreyou standing waiting for almost an hour. I don't understand why this place claims to open at 7 am Because they don't do anything till 8 am. Terrible and considering the high cost of gas. Not worth it at all. 3 hours long is the process for returning donors! The staff is completely incompetent. Do not waste your time and find a plasma donation center that's professionally run. Horrible. Also they say donors can donate again after 2 days not true because after the promotion period. They schedule your visits. My husband was told his donation days are Monday & Saturday. Very deceptive. Also no they don't give bonuses as the 5 star review states. My husband has never received a bonus! Only time was during the new donor reward period!!!!!

Would say that this office isn't as modern inside as most donation centers and tucked into an…read moreindustrial area. That said it's very clean and the staff got me in and out quickly. Appointments are relatively easy to get on weekends which is nice.

After I was checked in the lady came to take me to get vitals…read more.. She didn't ask for my meds! I went to give the blood and she really hit a vein! I mean as in blood spurted out blood on me and her etc. It was a mess! I've given blood for many years and never had that happen before. Then as I leaving they asked me to set an appt for plasm! Are you kidding me? They knew what had just happened and they want me to set up another appointment?! they kept after me, so I said ok just to get out of there. I didn't show for the appointment. I did get a call for the local and regional mgrs. That was nice. I have to say that this was a while back. But one experience like that, and no thank-you! Never at location.

Are you kidding me? I will always recommend this place. They are kind unlike other Plasma places,…read morepretty much everyone working there is happy, laughing and talking with each other or the donors. They do anything they can to make you comfortable, and before I moved here, California had never donated plasma before. The quality of professionalism and cleanliness is top-notch and I said just a bunch of sweethearts working here.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

My husband and I love donating here , the nurses are fun and always are in good spirits , they are…read moreprofessional and fast , ( the blonde manager isn't so polite and seems rude ) but no issues so far , we come very often for the past year , it's well worth it ! We recommend to a lot of our friends and they come with , thanks Biotest of Jacksonville !

This place is for people who seriously have low standards. Anyone that has given a 5* review here…read moreclearly had a good first time very doubtful it was worth anything afterwards. I've been 3x now after a custody battle and first time was decent very slow it takes me 15 - 20 mins to do the actual donation portion and was herefor 3 hours watching employees play on there phone talking while my machine was done for every bit 30 mins and everyone just continued to walk past me without a care in the world. Finally got out of there thankfully due to one employee that cared. Second donation some rude careless employee jammed the needle through my vain I literally told her she missed and it hurts she looked r8ght back at me and said " I never miss" and taped my arm and walked away not even2 minutes later my elbow had blood pouring out of it I simply put my other hand in the air and watched the clock it took 13 minutes for someone to finally acknowledge rhe pool of blood that had dripped out of the IV already. When they noticed the blood the young emotee panicked and went and grabbed 3 more employee's all 3 came over to me and left and went amd grabbed another employee till they finally got someone that knew semi whay they were doing she restuck me on the opposite arm because they told me id only get half the funds after they blew my vein out go figure. 3rd time I literally got pricked in 3 fingers 2x each because the lady clearly had never done it before, I got put in a chair at 825 didn't leave till 948 and I timed my donation it took me exactly 13 mins 48 seconds to donate i finished before 9am and sat there watching employees play on the phone passing by me numerous times to assist other patients that came in way after id already been done donating after about 30 minutes I mumbled under my breath to myself "this is a F***ing joke" someone must of been right behind me and went and told the supervisor here that I "cursed at an employee" far from the truth. So now my 4th donation is come in trying to do express kiosk it wouldn't let me sign in so I went to the front desk stood there for 15 minutes before rudely being addressed with "what you need" told the lady my issue and then I get told that I need to speak to the supervisor so I do exactly that and get threatened with not being able to donate again because "i cussed out an employee" -_- if I wasn't financially struggling rn I would not ve coming here even if my life depended on it they are highly improfessional here and there's a good reason they work here and not a hospital. They suck 1* only because there is no option for 0*

I went to the bottom app in jacksonville north carolina and I got Horrible customer service…read more There's a girl on there with pink hair and a pink hair clip and glasses who decides to show the entire needle of my arm for and then. She wanted things to rush faster and after I told her it's OK. I don't mind waiting. She turns the machine off such wiggling the f****** needle in my arm like that's a smart idea to do like I'm not in pain I. Said that makes like that hurting me and she just laughed continued and then no blood started coming out so she caught some guy over. He tried turning the machine on tried pumping the blood back into my arm at this point. I can feel the needle is not even in the vein feel it just sitting under my skin and you now can see a little bubble where my blood's at. which is not even inside of the vein which clearly hurts hurting me as I'm that hurt so he calls someone else over and has to try putting it in the other arm she's just incredibly rude the entire time. She did nothing but give short answers rolled eyes at me. It was just a horrible experience honestly and I definitely will not be coming back and the fact that i might now even get paid after I went through that. All they had to do was get someone who knew what they were doing. I said it was a comfortable in the 1st place. I have a horrible little blimp on my arm thats aching like crazy. I can't even move my freakin pinky or my ring finger at this moment. You litterally can see the swollen area. I can't even extend my arm.

Recently starting donating plasma and all the staff here are so fantastic! Everyone is so…read moreaccommodating, the phlebotomists always are checking on me during and after donating, and are very quick and attentive to any issues. Everything was clearly explained for my first time in too! Only downside, which is not the facility's fault at all, is how busy it gets, so there can be a decent wait even if it's not your first time. Can't wait to keep donating!

I finally followed through in donating plasma. I was told the first time doing it to be patient as…read moreit would take 3 hours. They were right, but it was handled professionally. Therefore the next time I went back it was suppose to be easier. I had to fill out the information on the computer. After it was done I was told to take a seat. I waited over 20 minutes. They even asked if I was waiting to get screened and I said yes. I counted 6 people working on the screening, but none actually doing any screening. Then they finally asked me if I was waiting. Again I said yes. I went up to the counter and was told you could have just stood in front of the counter and we would have started the screening process. They knew I was there and waiting for the screening so the comment wasn't valid. I went up to the counter and the person there was in training. I didn't think much about it at first until it became apparent he hadn't been trained at all. The person training wasn't doing a full monitoring of the trainee. He didn't even know how to stick a finger. He finally stuck my finger, but kept my hand elevated. Applying severe pressure between his thumb and middle finger on top of my knuckle. This is not proper procedure in doing this. He almost broke my finger. He was having problems filling the small tube of blood, but he managed to get it everywhere else. He applied so much pressure on the knuckle which again I state isn't proper procedure, I had to soak my finger in Epsom salts. Then when he finally got it done he took the tube in placed in the machine to separate the plasma and blood. He left it in the container for a long period of time. Finally he removed it and attempted to place the plasma for a test, but I watched as part of the blood went into the test. I even seen it and told them what I seen. As a person with over 17 years in the medical field it was pathetic to see two people who failed in administering such simple test. By their mishandling of the procedures I wasted an hour in trying to do something good because of their deliberate negligence. I recommend everyone to ask for someone who has been there awhile and if you think someone is in training then ask for someone else. If you don't then you may waste an hour or more and be told you can't donate. It's one thing if it's your fault because of improper diet, but if they fail to administer the test correctly then why should the donor suffer? Imcompetence!

It is my first experience donating plasma, I have donated here a total of 5 times. Staff were…read morefriendly, especially if I arrived early. Sometimes you hear staff complain about their jobs, but that's not unusual lol. Of course the first day took over 3 hours to donate because you run through so many tests, and they have many people coming in to donate. Some of the donators are sketchy, but the staff assures you that if anyone makes you feel uncomfortable then to tell them right away. Honestly the only bad thing about this place is when they miss your vein. If you're like me and are kinda scared about the whole IV thing, that's definitely the worst part. Besides that I only have one other critical comment. The are supposed to give you 5 extra dollars if you are a student, also sometimes they do these fun things that give you an opportunity to earn extra money. They've never given me my $5, even though everytime I go they say "you'll receive an extra five dollars for donating today because you're a student," and every time I've won extra money, they never credited it to my card. Oh yeah, don't be surprised when they give you an immunotek prepaid card, it sucks because you're always paying a fee to use it, but that's the only option.

They need more help at the Desk and the area for testing…read more one person at desk to do test. Then she runs to the front to help there. 45 min. Wait to just get checked in to do test. Then wait again.

Best Place to Donate Plasma - ADMA Myrtle Beach…read more I've been donating plasma for several years across different states, and ADMA in Myrtle Beach is hands down the best. The setup is efficient, the environment is clean, and the staff truly make the experience exceptional. As long as you have an appointment, there's no wait time--you're in and out without hassle. From the moment you walk in, Stephane greets you with a warm smile and friendly energy that sets the tone. Lori is a smooth operator; when she inserts the needle, you barely notice unless you're watching. She doesn't keep you waiting either; she gets you started quickly and wraps things up just as fast. And then there's Keirah. I'm convinced she has clones; she's everywhere! Greeting you at the front, taking your vitals, helping you get set up to donate, and jumping in wherever she's needed. When other staff need help, they call on Lori and Keirah, and it shows how much they're trusted. This place runs like a well-oiled machine with awesome people who care. If you're thinking about donating plasma, ADMA Myrtle Beach is the place to go. This place runs like a well-oiled machine with awesome people who care. If you're thinking about donating plasma, ADMA Myrtle Beach is the place to go. Rade C.

i went there first thing sunday morning with a painful eye infection. the staff was friendly,…read morepolite, and efficient. this is a lot cheaper than the emergency room if this is something they can take care of. the PA warned me very seriously that this needed treatment at the emergency room and to go there immediately. i took her advice since my vision was literally at risk. they did NOT charge me for this. they are open seven days a week. i'm very impressed with them. very professional and i felt very comfortable there.

THIS PLACE SUCKS!@ it took hours of sitting there, starting in the waiting room, then they move…read moreyou to a room, finally walked out and they still tried to charge me. Go anywhere else besides this place

During my last visit, the needle came out of my vein and pooled in my arm. 2 days later, the…read morecomplex bruise was over 6". I was told you can't donate until the bruise is under 2" square. Sucks.

I love the staff who work here Between them and donating it…read moreshows that people do care..... It's a great feeling after you've donated This will help save lives.... please donate, you'll be glad you did