It is my first experience donating plasma, I have donated here a total of 5 times. Staff were friendly, especially if I arrived early. Sometimes you hear staff complain about their jobs, but that's not unusual lol. Of course the first day took over 3 hours to donate because you run through so many tests, and they have many people coming in to donate. Some of the donators are sketchy, but the staff assures you that if anyone makes you feel uncomfortable then to tell them right away. Honestly the only bad thing about this place is when they miss your vein. If you're like me and are kinda scared about the whole IV thing, that's definitely the worst part. Besides that I only have one other critical comment. The are supposed to give you 5 extra dollars if you are a student, also sometimes they do these fun things that give you an opportunity to earn extra money. They've never given me my $5, even though everytime I go they say "you'll receive an extra five dollars for donating today because you're a student," and every time I've won extra money, they never credited it to my card. Oh yeah, don't be surprised when they give you an immunotek prepaid card, it sucks because you're always paying a fee to use it, but that's the only option. read more