Really nice workers , quick easy process. Short wait time and rewards come fast. I frequent almost…read moreevery 8 weeks - good experiences everytime

Simple process, efficient, the staff is very nice, the also offer snacks and drinks.read more

They just stand around talking to each other when they could easily put me in a bed and get me out…read moreof here. I hate when people don't want to do their job.

Found in error. Not disappointed. Have been trying to find a location to donate double reds…read more(plasma + blood). Called this business and there was no wait. All staff were friendly, honest, professional and compassionate. As a new participant the process took almost 3 hours. Which, I was told prior to starting the process. Refreshing honesty. All the years I have donated in the states of PA and MD, I have never been offered or a expected money. They actually paid me $75. My purpose of donation is to help those in need of blood or plasma. I will continue to donate as the end result is my donation may save a life. However, I do appreciate the money for my time. Highly recommend this place if business.

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!

They cancel appts if you're late yet they don't see you for 1-2 hrs after your appt time. Poor…read moreplanning. Someone on staff needs a bad review for their management skills. Why would anyone wait 3-4 hrs to make less than 100$s. I bet staff makes more and probably get bonuses on number seen for the day. They should leave comment cards so that the district manager can get true feedback.

if i cud drop a 0 i wud! i have an problem getting paid as a returning new donor almost every time…read more it is the manager rude fella david! he walks around yelling and mean mugging daily! that is when he pops out from the back which is a rare occurance. this place is so terrible that i could go on about so many issues forever! we now give way more plasma , wait longer, no weekends, rude passive staff, and now the pay is just junk. give 1000 for 50 and then 65?! they ask a grown ass man if he is pregnant or has been. i asked another center and they say they are just to lazy to remove the question for male donors! what does that say about the level and class of worker!!!? more audits and safety checks i really feel they have no idea what they are doing and are just greedy up the chain. the staff is lazy and as bad as ever now!

The American Red Cross on City Hall Lane in North Charleston is a great place to volunteer and be…read moreable to help out so many in the area and beyond. The staff here is dedicated to service and works hard to make sure that resources are maximized and distributed. I have enjoyed being able to help this organization.

I went to the bloodmobile which really is just a leg of the Red Cross. I was able to do my Fast…read morePass in advance. Here is my question. If I bring a fast pass, why do they have to ask me my name 10 times, my date of birth 5 times. The re ask me several questions. I am trying to see the advantage of the Fast Pass for me. IT does take some to finish it before you get there. But the redundancy seems overboard. I am sure they are worried about all sorts of things and trying to be prudent/safe but really this is overkill. The actual act of giving blood took less than 10 minutes but still took around an hour. I know they can do better and hope they do. Their staff did a great job of getting the blood out once that started. I will keep giving but I hope they figure out how to streamline the process to help their staff take blood instead of doing all this paperwork that should be done with the fast pass.

The American Red Cross Donor Center on Sam Rittenberg Boulevard in West Ashley is a convenient…read moreplace to donate blood and much more. The staff here is very friendly and accommodating and makes the process very easy to get through. Good experience coming here.

In 2022 I donated platelets 20 times and whole blood twice. I started this year off with power red…read moreas my daughter was having implanted a left ventricle assist device and I knew she would need blood and this was a motivation for others to also donate blood to make sure we were replacing the blood she received. I will recommence platelets the middle of June when I become eligible. I am 91. This facility is outstanding but even sometimes things don't go as well as you would like. But before I become critical of any inconvenience caused to me, I think of the patient and the patient's family waiting for blood or platelets and my inconvenience pales into insignificance. My daughter would not have survived without these donations, as is the case with another 5 million or more people in this country alone. So, I appreciate the efforts of all the Red Cross personnel, and all those who donate. I give them five stars also. And to realize that age 91 I can still contribute, that because of my donation, another will be able to get out of that bed and go home and maybe live to 91 also makes this old guy feel pretty good.

This place has no interest in your donation and will happily waste your time. I have made three…read moretrips to this center, all during posted business hours. The first time I found the front door locked at about 2:00PM on a weekday. The next time, the door was locked but I could see people inside. They tried to send me away through the door, but with persistence I was finally able to get them to open the door and explain. They said they are short staffed, and will begin normal operations starting Monday. Fair enough. I returned at 6:00PM Tuesday (their posted hours are until 7:00). I walked in and was apparently in the place alone. After 10 or so minutes a woman walked in through the front door and explained that they closed at 5:00. I said their posted hours are until 7:00 and she just said they closed early. I asked who is in charge and she said "Tripp." She refused to provide Tripp's last name or a phone number. She also refused to say who owns the place. She was even a bit rude about it, as if this was my fault. Before each trip, I phoned but all that answers is a machine that takes messages. Messages are not returned. No notices of operation changes are posted on their website or even the front door.

I just had an MRI done and the gal who directed and assisted me is awesome! Her name is Holly and…read moreshe's a 5-star lady. She made everything as easy as it could be and even gave me headphones to listen to music while the magnets were doing their thing. I love seeing people who enjoy their jobs as they generally make the best of any situation for everyone involved. If I ever have to have another MRI, I hope that Holly is here!!

Love MUSC as a whole, however, Virtual health is a complete joke. The PAs responsible for care are…read moreextremely dismissive and lack empathy. People like the two ladies I encountered do not belong in healthcare. Such a shame that such an excellent and reputable hospital is being represented by the likes of them.