I've received much blood over my life especially when I had a complication during surgery…read more Therefore I give blood as I can. Moving from Austin I'm extremely disappointed with the availability of facilities here in town. My last home I could literally call and give the next day. My general gripe aside, I decided to travel a bit and visit The Blood Connection. Walking in, I found the people a sheer joy to be around. Course as a former comic, I lightened the mood and while they remained professional, made me feel at home. The goes for everyone, the receptionist, the "supervisor (sorry Brendan I think that's what you are)," the vital nurse and the "poker Alyssa" as sticker doesn't work for obvious reasons. The next thing you'll note this is an extremely clean facility which I can appreciate (ahem....not mentioning their plasma competition). I love the question all blood places ask "which arm would you like?" To which I always reply whatever is easiest for you! Unlike the other place, these people hit my vein second try (not their fault as my veins are deep and roll). I can appreciate them hitting it very quickly and relatively painless. I'd say the whole process was maybe 45 minutes? Hard to say as they said I was flowing good (to which I started wrapping) but running my mouth. I did hydrate so that helps out a lot. We wrapped up relatively quick and I got some snacks then hit the road. I was impressed with the staff and sterile environment to which I didn't have to linger about. I highly advise dropping by if you need to give blood. To which I'll end, please give it could save a life.

Simple process, efficient, the staff is very nice, the also offer snacks and drinks.read more

A friend of mine needed medications from plasma donations so I decided to go in and donate. Prior…read moreto this I knew nothing about donating. The pros include helping create medications, payment for donation ($50-75 depending on which number visit you are on) and friendly staff. I'm a hard stick and the staff listened when I recommended a vein and got it on the first time. The screening process seems picky enough to know they don't take useless plasma. The cons include a very long first time donor process. I was there just over 3 hours the first time. The wait times are also long on a regular day. I tried to go a second time (you have to donate twice in order for medication to be made out of it), but was turned down because my temp was too high. I waited more than 30 min just to be screened before getting set up in the donation area.

If living in a camper was unacceptable then why did they tell me to come back with proper proof of…read moreaddress (mail). Wasted so much of my time. Also the negative vibe that every employee has is just depressing.

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!

They cancel appts if you're late yet they don't see you for 1-2 hrs after your appt time. Poor…read moreplanning. Someone on staff needs a bad review for their management skills. Why would anyone wait 3-4 hrs to make less than 100$s. I bet staff makes more and probably get bonuses on number seen for the day. They should leave comment cards so that the district manager can get true feedback.

They won't pay you. Then be upset when you rush for compensation. Completely unsatisfactory. The…read morestaff is competent, while the management is subpar if not inadequate at best

The American Red Cross on City Hall Lane in North Charleston is a great place to volunteer and be…read moreable to help out so many in the area and beyond. The staff here is dedicated to service and works hard to make sure that resources are maximized and distributed. I have enjoyed being able to help this organization.

I went to the bloodmobile which really is just a leg of the Red Cross. I was able to do my Fast…read morePass in advance. Here is my question. If I bring a fast pass, why do they have to ask me my name 10 times, my date of birth 5 times. The re ask me several questions. I am trying to see the advantage of the Fast Pass for me. IT does take some to finish it before you get there. But the redundancy seems overboard. I am sure they are worried about all sorts of things and trying to be prudent/safe but really this is overkill. The actual act of giving blood took less than 10 minutes but still took around an hour. I know they can do better and hope they do. Their staff did a great job of getting the blood out once that started. I will keep giving but I hope they figure out how to streamline the process to help their staff take blood instead of doing all this paperwork that should be done with the fast pass.

A gift platelets that are use for kids going under cancer treatment! Please consider giving blood…read morethat saves lies

The American Red Cross Donor Center on Sam Rittenberg Boulevard in West Ashley is a convenient…read moreplace to donate blood and much more. The staff here is very friendly and accommodating and makes the process very easy to get through. Good experience coming here.

This place has no interest in your donation and will happily waste your time. I have made three…read moretrips to this center, all during posted business hours. The first time I found the front door locked at about 2:00PM on a weekday. The next time, the door was locked but I could see people inside. They tried to send me away through the door, but with persistence I was finally able to get them to open the door and explain. They said they are short staffed, and will begin normal operations starting Monday. Fair enough. I returned at 6:00PM Tuesday (their posted hours are until 7:00). I walked in and was apparently in the place alone. After 10 or so minutes a woman walked in through the front door and explained that they closed at 5:00. I said their posted hours are until 7:00 and she just said they closed early. I asked who is in charge and she said "Tripp." She refused to provide Tripp's last name or a phone number. She also refused to say who owns the place. She was even a bit rude about it, as if this was my fault. Before each trip, I phoned but all that answers is a machine that takes messages. Messages are not returned. No notices of operation changes are posted on their website or even the front door.

Love MUSC as a whole, however, Virtual health is a complete joke. The PAs responsible for care are…read moreextremely dismissive and lack empathy. People like the two ladies I encountered do not belong in healthcare. Such a shame that such an excellent and reputable hospital is being represented by the likes of them.

My mom had an emergency at home , which resulted on her having to flown into MUSC. The care she…read morerecieved after her surgery was horrible. Nursing staff was not pleasant, not helpful and didn't listen to the patient needs at all. Got my mom out of bed without proper restraints and without PT or OT in the room. Sat on a potty chair that was improper to say the least..then my mom was discharged with others from her dr for them to set up home health care and skilled nursing. Discharge on thursday evenings no care was set. I started calling Friday morning no response no return call. Ikept calli.g to try to find information about home health referrals kept getting the run around.( can't reach the dr office have to leave a message that probably wont be answered for 24-48 hours) then I found out after calling back that the referrals were sitting in her folder no results. I kept calling until they fi alaly sent referrals to home health on Wednesday almost a week later. Now I get a return call and this lady just made excuses why they didn't respond. Oh it usually takes a while to set up these kinds of referrals. We'll im going to liaison dept call you. But no call. I am filing a formal complaint if the treatment And and the way this whole situation was handled that could have cause alot more damages and harm to my mom. Please be mindful when using these facilities and dont leave your loved one in the hospital alone.